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Questa guida illustra tutte le funzionalità di TeamViewer:
- Iniziare — Create your account and install TeamViewer
- Come utilizzare la risoluzione dei problemi degli endpoint — Diagnose and fix problems on any remote device without a site visit
- Come utilizzare la gestione patrimoniale — Track every added device, licence, and system detail in one list
- Come utilizzare il monitoraggio remoto dei dispositivi — Watch device health and catch problems before users report them
- Come utilizzare la digitalizzazione della logistica manuale — Guide warehouse staff hands-free with AR glasses and voice commands
- Come utilizzare la funzione Gestisci più account — Organize users, groups, and permissions across your whole company
- Come utilizzare il monitoraggio delle prestazioni — Spot slow disks, high CPU, and memory limits on any client machine
- Come utilizzare l'assistenza remota — Join a live session with a person who needs help right now
- Come utilizzare la difesa informatica avanzata — Add ransomware protection and patching to every managed computer
- Come utilizzare le integrazioni essenziali — Connect TeamViewer to your helpdesk, chat, and ticketing software
Tempo necessario: 5 minuti per ogni servizio
In questa guida troverete anche: Consigli professionali | Errori comuni | Risoluzione dei problemi | Prezzi | Alternative
Perché fidarsi di questa guida
I have used TeamViewer for over three years on Windows and macOS machines.
Every step here comes from real sessions, not vendor screenshots.
TeamViewer is one of the most widely used remote access tools in the world.
But most people only ever type an ID into the connect box and stop there.
This article shows you how to use every major feature.
Passo dopo passo, con schermate e consigli da professionisti.
Tutorial su TeamViewer
This complete How to Use TeamViewer tutorial walks you through each feature, from installation to the settings power users rely on.
TeamViewer
Connect to any computer from anywhere in the world. TeamViewer gives you secure remote control, file transfer, and remote support across Windows, macOS, Linux, iOS, and Android. Start free and upgrade only when you need commercial use.
Introduzione a TeamViewer
Let’s get started with TeamViewer Remote — it takes about three minutes.
Do this once and every feature below will work.
Prima di iniziare, guarda questa breve panoramica:
Ora analizziamo passo passo ciascuna fase.
Passaggio 1: crea il tuo account
Go to TeamViewer’s website and open the sign up page.
Inserisci il tuo indirizzo email e crea una password.
✓ Punto di controllo: Controlla il tuo posta in arrivo per l'email di conferma.
Step 2: Install TeamViewer
Download the installer for Windows, macOS, Linux, iOS, or Android.
You can also run a browser session if you want to skip the installation entirely.
Sign in with your new account.
Ecco come si presenta:
✓ Punto di controllo: The dashboard shows your own TeamViewer ID.
Passaggio 3: Completare la configurazione iniziale
Turn on easy access so you can connect to remote devices without a code.
Set a personal password for unattended access.
Ensure the TeamViewer program stays open on both computers before you connect.
✅ Fatto: Sei pronto per utilizzare una qualsiasi delle funzioni seguenti.
How to Use TeamViewer Endpoint Troubleshooter
Risoluzione dei problemi dell'endpoint lets you diagnose and fix problems on any remote device without a site visit.
Fix a broken machine yourself instead of walking a user through it.
Follow these three steps.
Step 1: Open Your Device List
Sign in to the TeamViewer program on your own computer.
Find the remote computer you want to connect to.
Step 2: Click Connect
Click Connect next to the device name.
Enter the password if you are prompted for one.
You connect to the remote machine in a couple of seconds.
Ecco come si presenta:
✓ Punto di controllo: The remote screen loads inside your session window.
Step 3: Run Your Fix
Open Task Manager, restart the stuck service, or clear the cache.
Close the remote session when the machine behaves again.
✅ Risultato: You fixed the issue without leaving your desk.
💡 Consiglio da professionista: Open the system info panel first. It shows uptime and free disk space before you touch anything.
How to Use TeamViewer Asset Manager
Gestione delle risorse lets you track every added device, licence, and system detail in one list.
Know what hardware and software you actually own.
Follow these three steps.
Step 1: Navigate to Asset Management
Open the management console in your browser.
Select Asset Management from the left sidebar.
Passaggio 2: Selezionare un dispositivo
Click any computer to open its hardware and software page.
Ecco come si presenta:
✓ Punto di controllo: You see installed software, serial numbers, and the TeamViewer ID.
Step 3: Tag and Export
Add tags by team or location, then export the list.
Share the file with whoever handles procurement.
✅ Risultato: Your whole device inventory is documented and searchable.
💡 Consiglio da professionista: Tag machines by office. Remote support gets much faster when a ticket comes in at 2am.
How to Use TeamViewer Remote Device Monitoring Tool
Monitoraggio remoto dei dispositivi lets you watch device health and catch problems before users report them.
Stop finding out about a full hard drive from an angry email.
Follow these three steps.
Step 1: Install TeamViewer Host
Install TeamViewer Host on the remote computer you want to watch.
Assign it to your account so it stays online.
Step 2: Set Your Alert Rules
Choose thresholds for disk space, CPU load, and Windows updates.
Ecco come si presenta:
✓ Punto di controllo: Each monitored device shows a green, yellow, or red status.
Step 3: Route Alerts to Email
Add your email so alerts arrive before a user calls.
✅ Risultato: You get warned Presto instead of after a crash.
💡 Consiglio da professionista: Skip alerts on test machines. Too much noise and your team stops reading them.
How to Digitalize TeamViewer Manual Logistics
Digitalizzare la logistica manuale lets you guide warehouse staff hands-free with AR glasses and voce comandi.
Replace paper pick lists with instructions inside a headset.
Follow these three steps.
Step 1: Pick a Workflow
Open TeamViewer Frontline and select a picking or inspection workflow.
Step 2: Pair the Wearable
Sign the smart glasses in to the same account.
The worker now sees each step inside the display.
Ecco come si presenta:
✓ Punto di controllo: The first instruction appears on the headset screen.
Step 3: Start the Task
Workers proceed by voice, so both hands stay free.
Every scan is logged as the task moves along.
✅ Risultato: Manual paper checklists are gone from the floor.
💡 Consiglio da professionista: Add a live remote support call to any workflow. An expert then sees exactly what the worker sees.
How to Manage TeamViewer Multiple Accounts
Gestire più account lets you organize users, groups, and permissions across your whole company.
Give each technician access to their own devices and nothing else.
Follow these three steps.
Step 1: Open User Management
Go to the company page inside the management console.
Passaggio 2: Invita il tuo team
Enter each person’s email address and send the invite.
They create a password from the link.
Ecco come si presenta:
✓ Punto di controllo: New users show as pending until they finish signing up.
Step 3: Set Group Permissions
Give every group access only to the devices it supports.
Remove access the same day someone leaves.
✅ Risultato: Every account now has the right level of access.
💡 Consiglio da professionista: Turn on two-factor for all accounts. It is the single best sicurezza option on this page.
Come utilizzare il monitoraggio delle prestazioni di TeamViewer
Monitoraggio delle prestazioni lets you spot slow disks, high CPU, and memory limits on any client machine.
Find out why a computer feels slow before you rebuild it.
Follow these three steps.
Step 1: Open the Performance Tab
Select a device, then open its performance page.
Step 2: Read the Live Graphs
Compare CPU, memory, and disk activity over the last hour.
Ecco come si presenta:
✓ Punto di controllo: You see a timeline instead of a single snapshot.
Step 3: Act on the Spike
Close the heavy process or schedule a restart after work hours.
✅ Risultato: You know what is actually slowing the machine down.
💡 Consiglio da professionista: Check performance before a big rollout. It tells you which computers will struggle.
How to Use TeamViewer Remote Supporter
Supporto remoto lets you join a live session with a person who needs help right now.
The classic use case, and still the one people install TeamViewer for.
Follow these three steps.
Step 1: Send the QuickSupport Link
Ask the user to download the small QuickSupport client.
They can skip the full installation with it.
Step 2: Enter the Partner ID
They read you their TeamViewer ID and password.
Type the ID into the Partner ID box, then click Connect.
Ecco come si presenta:
✓ Punto di controllo: You control the remote computer as if you were sitting in front of it.
Step 3: Transfer Files if Needed
You must be connected to the other computer in order to send files.
Open File Transfer and drag your files across.
✅ Risultato: The person got help without waiting for a desk visit.
💡 Consiglio da professionista: Never give out your TeamViewer ID or password to a person you do not trust.
Come utilizzare TeamViewer Advanced Cyber Defense
Difesa informatica avanzata lets you add ransomware protection and patching to every managed computer.
Security that follows the devices you already manage.
Follow these three steps.
Step 1: Turn On Endpoint Protection
Open the security tab and enable protection for a device group.
Step 2: Schedule Patching
Set a weekly window for Windows and third-party updates.
Ecco come si presenta:
✓ Punto di controllo: Each device shows a patch status and a last scan time.
Step 3: Review the Threat Log
Check quarantined files weekly and close anything resolved.
✅ Risultato: Your remote devices are patched, scanned, and logged.
💡 Consiglio da professionista: Patch outside work hours. A surprise reboot at 11am will cancel somebody’s real work.
Come utilizzare le integrazioni essenziali di TeamViewer
Integrazioni essenziali lets you connect TeamViewer to your helpdesk, chat, and ticketing software.
Start sessions from the tools your team already lives in.
Follow these three steps.
Step 1: Find the Integrations Page
Open your account settings and find the integrations page.
Step 2: Select Your Tool
Pick ServiceNow, Jira, Zendesk, Slack, or Microsoft Teams.
Ecco come si presenta:
✓ Punto di controllo: You are prompted to sign in and approve access.
Step 3: Launch Sessions From Tickets
Open a ticket and start a remote session from inside it.
Session notes save back to the ticket automatically.
✅ Risultato: Support work now happens in one place.
💡 Consiglio da professionista: Add the browser extension too. It starts a session from almost any web console.
Suggerimenti e scorciatoie per TeamViewer Pro
After three years of daily sessions, these are the tips I actually use.
Scorciatoie da tastiera
| Azione | Scorciatoia |
|---|---|
| Toggle full screen in a session | I crediti non utilizzati vengono trasferiti al mese successivo. Non c'è bisogno di affrettarsi a utilizzarli prima della data di fatturazione. |
| Send Ctrl + Alt + Del to the remote computer | Ctrl + Alt + Del |
| Switch between open sessions | Ctrl + Tab |
| Close the active remote session | Alt + F4 |
Funzionalità nascoste che la maggior parte delle persone non nota
- Wake-on-LAN: Turn on a sleeping remote device before you connect, so nobody has to be there.
- Registrazione della sessione: Record a session as proof of work, then share the file with your client.
- TeamViewer Tensor: A cloud-based platform giving remote access and collaboration to businesses of any size.
Errori comuni da evitare con TeamViewer
Mistake #1: Giving your ID to a stranger
❌ Sbagliato: You hand your TeamViewer ID and password to a caller claiming to be support.
✅ A destra: TeamViewer is secure, but only share your ID with a person you already trust.
Mistake #2: Running client work on a free account
❌ Sbagliato: You keep billing clients while TeamViewer flags your system for commercial use.
✅ A destra: Move to a paid plan before your sessions start getting cut short.
Mistake #3: Skipping unattended access
❌ Sbagliato: Someone must sit at the remote computer and read you a password every single time.
✅ A destra: Set up remote access with a personal password so the machine answers on its own.
Risoluzione dei problemi di TeamViewer
Problem: Commercial use detected
Causa: The system spotted usage patterns that look like paid work on a free account.
Aggiustare: Open the reset request page, or move to a paid plan and proceed from there.
Problem: Partner did not connect to router
Causa: The remote computer is offline, asleep, or the client is closed.
Aggiustare: Ask the person to open TeamViewer, then check their firewall and try the connection again.
Problem: The remote screen is black
Causa: The remote device uses a display driver TeamViewer cannot capture.
Aggiustare: Install the TeamViewer display driver, then cancel and restart the session.
📌 Nota: If none of these fix your issue, contact TeamViewer support and send feedback from the app.
Che cos'è TeamViewer?
TeamViewer is a remote access tool that links two devices over the internet.
Think of it like sitting at another computer that happens to be somewhere else.
TeamViewer Remote allows users to connect to another computer from anywhere in the world.
Guarda questa breve panoramica:
Include le seguenti caratteristiche principali:
- Risoluzione dei problemi dell'endpoint: Diagnose and fix problems on any remote device without a site visit
- Gestione delle risorse: Track every added device, licence, and system detail in one list
- Monitoraggio remoto dei dispositivi: Watch device health and catch problems before users report them
- Digitalizzare la logistica manuale: Guide warehouse staff hands-free with AR glasses and voice commands
- Gestisci più account: Organize users, groups, and permissions across your whole company
- Monitoraggio delle prestazioni: Spot slow disks, high CPU, and memory limits on any client machine
- Assistenza remota: Join a live session with a person who needs help right now
- Difesa informatica avanzata: Add ransomware protection and patching to every managed computer
- Integrazioni essenziali: Connect TeamViewer to your helpdesk, chat, and ticketing software
Per una recensione completa, consulta la nostra Recensione di TeamViewer.
Prezzi di TeamViewer
Ecco quanto costerà TeamViewer nel 2026:
| Piano | Prezzo | Ideale per |
|---|---|---|
| Accesso remoto TeamViewer | $ 18,90/mese | One person who needs access to a single remote computer |
| TeamViewer Attività commerciale | $42,90/mese | Liberi professionisti and small teams managing many remote devices |
Prova gratuita: Yes — paid plans include a trial, and personal use stays free.
Garanzia di rimborso: Refunds follow TeamViewer’s standard terms, so check them at checkout.
💰 Miglior rapporto qualità-prezzo: TeamViewer Business — it adds more devices and remote support for teams.
Switch to annual billing when you check out.
You can save up to 20 percent against paying monthly.
That 20 on TeamViewer Business is over $100 back each year.
TeamViewer contro le alternative
Come si posiziona TeamViewer rispetto alla concorrenza? Ecco il panorama competitivo:
| Attrezzo | Ideale per | Prezzo | Valutazione |
|---|---|---|---|
| TeamViewer | All-round remote access | Carica i colori, i caratteri e i loghi della tua azienda. Ogni diapositiva manterrà la coerenza con il tuo marchio, senza bisogno di verifiche manuali. | ⭐ 4.4 |
| Getscreen | Browser-only sessions | 6 dollari al mese | ⭐ 4,5 |
| AnyDesk | Low-bandwidth speed | 14,90 $/mese | ⭐ 4,5 |
| Paraspruzzi | Budget unattended access | 5 dollari al mese | ⭐ 4.6 |
| PC remoto | A few home computers | 3,95 $/mese | ⭐ 4.3 |
| Connessione RealVNC | Security-first teams | 4,99 $/mese | ⭐ 4.4 |
| Vai a Risolvi | Bundled helpdesk | 23 dollari al mese | ⭐ 4.2 |
| ISL Online | Self-hosted support | 15 dollari al mese | ⭐ 4.4 |
| Oltre la fiducia | Regulated industries | Costume | ⭐ 4,5 |
Scelte rapide:
- Il migliore in assoluto: TeamViewer — the widest platform support and the deepest feature set
- Miglior budget: RemotePC — cheap yearly pricing for a handful of computers
- Ideale per principianti: AnyDesk — a light client with almost nothing to learn
- Best for unattended access: Splashtop — strong performance at a low price
🎯 Alternative a TeamViewer
Cerchi alternative a TeamViewer? Ecco le migliori opzioni:
- 🚀 Crea brief di contenuto in pochi minuti: Browser-based remote access with no client to install. Sessions start from a link, which suits quick one-off support work.
- ⚡ Un'alternativa incentrata sulla privacy che archivia i dati localmente con sincronizzazione peer-to-peer e crittografia end-to-end. Very light client with fast connection times on poor networks. A close rival for everyday remote control.
- 💰 Paraspruzzi: Strong performance at a low yearly price. Popular with scuole and small IT teams needing unattended access.
- 👶 PC remoto: Simple, cheap remote access for a fixed number of computers. Setup takes minutes with no learning curve.
- 🔒 Connessione RealVNC: Mature VNC platform with strong encryption and direct connections. Good for teams with strict security rules.
- 💼 Vai a Risolvi: Remote support bundled with ticketing and gestione degli endpoint. Built for helpdesks that want one tool.
- 🏢 ISL Online: Self-hosted or cloud remote support with per-technician licensing. Useful where data must stay on your own servers.
- 🎯 Oltre la fiducia: Privileged remote access built for regulated industries. Heavy revisione contabile trails and vendor access controls.
Per l'elenco completo, consultare il nostro Alternative a TeamViewer guida.
⚔️ TeamViewer a confronto
Ecco come TeamViewer si confronta con ciascun concorrente:
- TeamViewer contro Getscreen: Getscreen is lighter and cheaper. TeamViewer wins on device management, monitoring, and enterprise features.
- TeamViewer contro AnyDesk: AnyDesk feels faster on slow links. TeamViewer offers deeper asset management and a wider platform list.
- TeamViewer contro Splashtop: Splashtop costs far less per user. TeamViewer adds AR support, patching, and broader integrations.
- TeamViewer contro RemotePC: RemotePC is the budget pick. TeamViewer is the better choice once you manage more than a few devices.
- TeamViewer vs RealVNC Connect: RealVNC has tighter security controls. TeamViewer is easier for non-technical users to set up.
- TeamViewer contro GoTo Resolve: GoTo Resolve bundles a helpdesk. TeamViewer connects to the helpdesk you already run instead.
- TeamViewer contro ISL Online: ISL Online can run on your own server. TeamViewer is stronger on mobile and monitoring.
- TeamViewer contro BeyondTrust: BeyondTrust is built for compliance teams. TeamViewer is faster to deploy and much cheaper.
Inizia subito a usare TeamViewer
Hai imparato a usare tutte le principali funzionalità di TeamViewer:
- ✅ Risoluzione dei problemi degli endpoint
- ✅ Gestione patrimoniale
- ✅ Monitoraggio remoto dei dispositivi
- ✅ Digitalizzare la logistica manuale
- ✅ Gestisci più account
- ✅ Monitoraggio delle prestazioni
- ✅ Assistenza remota
- ✅ Difesa informatica avanzata
- ✅ Integrazioni essenziali
Passo successivo: Scegli una funzionalità e provala subito.
La maggior parte delle persone inizia con l'assistenza remota.
Ci vogliono meno di 5 minuti.
Domande frequenti
How do I use TeamViewer to connect to another computer?
Open TeamViewer on both computers. Enter the remote computer’s ID in the Partner ID box, click Connect, then type the password when prompted.
Is TeamViewer secure?
TeamViewer is secure, but never give out your TeamViewer ID or password if you don’t trust the person on the other end.
Can I transfer files with TeamViewer?
Yes. You must be connected to the other computer in order to send files to it. Use the File Transfer option in the session toolbar.
Do I have to install TeamViewer to use it?
No. A browser session works without installation. Installing TeamViewer Host adds unattended access, monitoring, and faster remote control.
TeamViewer è gratuito per uso personale?
Yes. Personal, non-commercial use stays free. Paid plans start at $18.90 per month and add commercial rights, more devices, and remote support tools.
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