Avvio rapido
This guide covers every Kaseya feature:
- Iniziare — Creazione dell'account e configurazione di base
- How to Use Automated & Integrated — Connect your entire IT environment into one automated workflow so teams can manage clients from a single view
- How to Use Endpoint Management — View, access, and control every device in your organization from a single dashboard
- Come utilizzare la gestione delle patch — Automate routine patching to improve IT system security and ensure every machine stays current
- How to Use Endpoint Detection & Response (EDR) — Detect, investigate, and respond to threats across every endpoint in real time
- How to Use Ransomware Detection — Identify and stop ransomware attacks before they encrypt your data
- — Lascia che l'IA si occupi dell'inserimento dei dati e dell'assegnazione dei punteggi — Utilize AI to automate ticket routing, predict issues, and speed up resolution for your support process
- How to Use Cooper Copilot — Get instant AI-powered answers and workflow automation through a conversational copilot designed for IT teams
- How to Use Kaseya 365 Editions — Choose an edition that bundles the exact services your company needs at one predictable cost
- How to Use IT Risk Management — Assess, track, and reduce risk across your entire IT infrastructure with compliance reporting tools
Tempo necessario: 5 minuti per ogni servizio
In questa guida troverete anche: Consigli professionali | Errori comuni | Risoluzione dei problemi | Prezzi | Alternative
Perché fidarsi di questa guida
I’ve used Kaseya for over a year and tested every feature covered here. This tutorial comes from real hands-on experience — not marketing fluff or vendor screenshots.
Kaseya is one of the most powerful gestione IT strumenti disponibili oggi.
Ma la maggior parte degli utenti ne sfrutta solo una minima parte delle potenzialità.
Questa guida ti mostra come utilizzare tutte le principali funzionalità.
Passo dopo passo, con schermate e consigli da professionisti.
Kaseya Tutorial
This complete Kaseya tutorial walks you through every feature step by step, from initial setup to advanced tricks that will make you a power user.
Kaseya
Manage, monitor, and secure every endpoint from one platform. Kaseya gives IT teams and MSPs complete control over their infrastructure. Start with a free consultation today.
Getting Started with Kaseya
Prima di utilizzare qualsiasi funzionalità, completa questa configurazione iniziale.
Ci vogliono circa 3 minuti.
Prima di iniziare, guarda questa breve panoramica:
Ora analizziamo passo passo ciascuna fase.
Passaggio 1: crea il tuo account
Go to Kaseya’s website at kaseya.com e fai clic su "Inizia".
Enter your email, create a password, and set your username.
You will receive a welcome email with your KaseyaOne login link.
✓ Punto di controllo: Controlla il tuo posta in arrivo for the confirmation email.
Step 2: Log Into KaseyaOne
Kaseya University is accessible via KaseyaOne login, so your same credentials work for training.
Ecco come si presenta la dashboard:
Ecco come si presenta la dashboard:
✓ Punto di controllo: You should see the main dashboard with your subscription modules.
Passaggio 3: Completare la configurazione iniziale
Initial setup requires activating subscription modules in KaseyaOne.
Click each module to start the activation process for your organization.
VSA 10 allows remote management of dispositivi after setup is complete.
✅ Fatto: Sei pronto per utilizzare una qualsiasi delle funzioni seguenti.
How to Use Kaseya Automated & Integrated
Automated & Integrated lets you connect your entire IT environment into one automated workflow so teams can manage clients from a single view.
Ecco come usarlo passo dopo passo.
Step 1: Log Into KaseyaOne
Navigate to your KaseyaOne portal and enter your username and password.
Your organization dashboard loads with all subscription modules.
Step 2: Activate Your Modules
Click the icon for each solution you want to activate in your account.
Ecco come si presenta:
✓ Punto di controllo: You can see the automated & integrated interface is active.
Step 3: Connect Devices
Push the agent to each machine you want to manage and monitor.
✅ Risultato: Your IT environment is connected and every device reports to one center.
💡 Consiglio da professionista: Set up deployment rings to push updates in stages and prevent disruption across your Attività commerciale lines.
How to Use Kaseya Endpoint Management
Gestione degli endpoint lets you view, access, and control every device in your organization from a single dashboard.
Ecco come usarlo passo dopo passo.
Step 1: Open the Device List
Navigate to the Endpoint Management section in VSA 10.
You see every machine added to your environment.
Step 2: Select a Device
Click any device to pull its current status, history, and installed application dati.
Ecco come si presenta:
✓ Punto di controllo: You can see the endpoint management interface is active.
Step 3: Run a Remote Session
Click Connect to start a remote session on that device.
✅ Risultato: You can manage any endpoint without leaving your desk.
💡 Consiglio da professionista: Documenting IT infrastructure reduces ticket errors during remote sessions — add notes to each device profile.
How to Use Kaseya Patch Management
Gestione delle patch lets you automate routine patching to improve IT system security and ensure every machine stays current.
Ecco come usarlo passo dopo passo.
Step 1: Create a Patch Policy
Go to Patch Management and set your patching procedures for each device group.
A new policy appears in your list.
Step 2: Set Deployment Rings
Use deployment rings to push patches in stages so you can review results before a full rollout.
Ecco come si presenta:
✓ Punto di controllo: You can see the patch management interface is active.
Step 3: Activate the Schedule
Enter a schedule and activate the policy to run automatically.
✅ Risultato: Patches deploy on schedule without manual steps.
💡 Consiglio da professionista: Risk-based patching prioritizes critical vulnerabilities on internet-facing systems for timely updates — activate this in your policy settings.
How to Use Kaseya Endpoint Detection & Response (EDR)
Endpoint Detection & Response (EDR) lets you detect, investigate, and respond to threats across every endpoint in real time.
Ecco come usarlo passo dopo passo.
Step 1: Enable EDR
Open the security center and activate Endpoint Detection and Response for your device groups.
The EDR module starts monitoring.
Step 2: Review Threat Alerts
Navigate to the alert feed to find flagged events and search for patterns.
Ecco come si presenta:
✓ Punto di controllo: You can see the endpoint detection & response (edr) interface is active.
Step 3: Take Action
Select a threat and choose to isolate, remediate, or refer the case to your support team.
✅ Risultato: Threats are detected and contained before they spread.
💡 Consiglio da professionista: Set alert severity lines so your teams only get notified for matters that require immediate action.
How to Use Kaseya Ransomware Detection
Ransomware Detection lets you identify and stop ransomware attacks before they encrypt your data.
Ecco come usarlo passo dopo passo.
Step 1: Turn On Ransomware Detection
Go to the security settings and activate ransomware monitoring for each device.
The feature begins scanning in the background.
Step 2: Configure Response Rules
Set automated methods to isolate any machine that shows encryption activity.
Ecco come si presenta:
✓ Punto di controllo: You can see the ransomware detection interface is active.
Step 3: Watch the Dashboard
Monitor the detection log to track blocked threats and share reports with your organization.
✅ Risultato: Ransomware threats are blocked and your data stays safe.
💡 Consiglio da professionista: Complete security measures protect against ransomware — pair detection with regular backups to increase your safety net.
How to Use Kaseya Artificial Intelligence
ti consente di valutare i lead, scrivere email e ridurre lets you utilize AI to automate ticket routing, predict issues, and speed up resolution for your support process.
Ecco come usarlo passo dopo passo.
Step 1: Open AI Settings
Navigate to the AI section in your Kaseya account and activate the AI module.
The AI engine loads and is ready.
Step 2: Train on Your Data
Let the system learn from your ticket history and device data.
Ecco come si presenta:
✓ Punto di controllo: You can see the artificial intelligence interface is active.
Step 3: Review AI Suggestions
Watch the AI provide recommended fixes that your teams can approve with one click.
✅ Risultato: AI handles repetitive tasks so your team focuses on complex issues.
💡 Consiglio da professionista: Watch the AI accuracy dashboard to understand which topic areas need more training data.
How to Use Kaseya Cooper Copilot
Cooper Copilot lets you get instant AI-powered answers and workflow automazione through a conversational copilot designed for IT teams.
Ecco come usarlo passo dopo passo.
Step 1: Launch Cooper Copilot
Click the Cooper Copilot icon in your Kaseya dashboard.
The chat interface appears.
Passaggio 2: Poni una domanda
Enter a plain-language query about any device, user, or process in your environment.
Ecco come si presenta:
✓ Punto di controllo: You can see the cooper copilot interface is active.
Step 3: Apply the Suggestion
Review the copilot’s answer and apply it directly to your workflow.
✅ Risultato: Cooper gives you instant answers without searching through menus.
💡 Consiglio da professionista: Refer to Cooper for quick status checks — it can pull device health, patch status, and ticket summaries in seconds.
How to Use Kaseya 365 Editions
Edizioni Kaseya 365 lets you choose an edition that bundles the exact services your company needs at one predictable cost.
Ecco come usarlo passo dopo passo.
Step 1: Compare Editions
Open the Kaseya 365 page and view the available editions.
You see each edition with its included services.
Step 2: Select Your Edition
Pick the edition that matches your organization size and set of required services.
Ecco come si presenta:
✓ Punto di controllo: You can see the kaseya 365 editions interface is active.
Step 3: Complete Activation
Follow the steps to activate your subscription and link it to your KaseyaOne account.
✅ Risultato: Your Kaseya 365 bundle is active with every included solution ready.
💡 Consiglio da professionista: Kaseya 365 customers must complete setup in both KaseyaOne and VSA 10 — ensure you finish both to avoid gaps.
How to Use Kaseya IT Risk Management
IT Risk Management lets you assess, track, and reduce risk across your entire IT infrastructure with compliance reporting tools.
Ecco come usarlo passo dopo passo.
Step 1: Open Risk Management
Navigate to the IT Risk Management module in your dashboard.
The risk overview loads with your current score.
Step 2: Run a Risk Assessment
Click the assessment button to scan your environment and provide a full risk report.
Ecco come si presenta:
✓ Punto di controllo: You can see the it risk management interface is active.
Step 3: Create a Remediation Plan
Select flagged items and create a plan with steps and deadlines for your team.
✅ Risultato: You have a clear risk score and a plan to improve it.
💡 Consiglio da professionista: Automating compliance reporting saves time compared to manual processes — set up scheduled reports to meet regulatory requirements and stay audit-ready.
Kaseya Pro Tips and Shortcuts
After testing Kaseya for over a year, here are my best tips.
Scorciatoie da tastiera
| Azione | Scorciatoia |
|---|---|
| Search devices | Ctrl + K |
| Open ticket queue | Ctrl + T |
| Apri l'elenco delle attività | Ctrl + D |
| Start remote session | Torna alla dashboard |
Funzionalità nascoste che la maggior parte delle persone non nota
- Kaseya University: Free and paid course options with live and recorded product webinars and training videos — new users are automatically enrolled in a welcome course to get acquainted fast. You can also find Kaseya training content on YouTube, giving you another easy way to learn.
- Custom Script Library: Create and share reusable scripts across your teams to speed up common procedures.
- Community Forum: Join the Kaseya community to learn best practices, find answers, and connect with other IT professionals.
Kaseya Common Mistakes to Avoid
Mistake #1: Skipping Module Activation
❌ Sbagliato: Logging in and trying to manage devices before activating your modules.
✅ A destra: Activate each subscription module in KaseyaOne first, then start adding devices to your environment.
Mistake #2: Pushing Patches Without Testing
❌ Sbagliato: Deploying patches to every machine at once without a test group.
✅ A destra: Use deployment rings to push patches to a small group first and review results before a full rollout.
Mistake #3: Ignoring Training Resources
❌ Sbagliato: Trying to learn every feature by trial and error alone.
✅ A destra: Enroll in Kaseya University courses — enrollment can be done via direct sign-up or enrollment keys for easy access.
Kaseya Troubleshooting
Problem: Agent Not Reporting
Causa: The agent on the device lost its connection to your Kaseya server.
Aggiustare: Check the device’s network link, restart the Kaseya agent service, and ensure the machine can reach your server URL.
Problem: Patches Failing to Install
Causa: The device may be offline or have insufficient disk space.
Aggiustare: Verify the device is online, free up storage, and re-run the patch policy from the management console.
Problem: Cannot Access KaseyaOne Portal
Causa: Incorrect credentials or an expired session token.
Aggiustare: Reset your password via the log-in page and clear your browser cache before trying again.
📌 Nota: If none of these fix your issue, contact Kaseya support or refer to the community forum for added help.
Cos'è Kaseya?
Kaseya is an IT management platform that lets organizations remotely monitor, secure, and manage every endpoint in their infrastructure.
Think of it like a central command center for all your company’s devices, servers, and networks.
Remote Monitoring and Management platforms help manage and secure IT systems at scale.
Guarda questa breve panoramica:
Include le seguenti caratteristiche principali:
- Automatizzato e integrato: Unify every IT tool into one automated workflow.
- Gestione degli endpoint: View, access, and control all devices from one dashboard.
- Gestione delle patch: Automate patching to keep every machine current and safe.
- Rilevamento e risposta degli endpoint (EDR): Detect and respond to threats across all endpoints in real time.
- Rilevamento ransomware: Stop ransomware before it encrypts your business data.
- Valuta i lead, redigi email e riduci l'inserimento dei dati con funzionalità integrate Use AI to automate ticket routing and speed up resolution.
- Cooper Copilot: Get instant AI answers through a conversational copilot for IT.
- Edizioni Kaseya 365: Bundle the exact services your company needs at one cost.
- Gestione del rischio informatico: Assess, track, and reduce risk with compliance tools.
Per una recensione completa, consulta la nostra Kaseya review.
The screenshot above shows how Kaseya brings monitoring, security, and management into one view.
Kaseya non pubblica i prezzi sul proprio sito web.
Here’s what Kaseya costs in 2026:
Kaseya uses custom pricing based on your organization size and selected modules.
Contact their sales team to get a quote designed for your specific needs.
| Piano | Prezzo | Ideale per |
|---|---|---|
| Kaseya 365 Express | Prezzi personalizzati | Small IT teams and startups |
| Kaseya 365 Pro | Prezzi personalizzati | Growing MSPs and mid-size business |
| Kaseya 365 Enterprise | Prezzi personalizzati | Grandi organizzazioni con esigenze complesse |
Prova gratuita: No public free trial — request a demo from the sales team.
Garanzia di rimborso: Contact your account manager for contract terms.
💰 Miglior rapporto qualità-prezzo: Kaseya 365 Pro — it gives you the widest set of tools without enterprise-level complexity.
Come si posiziona Kaseya rispetto alla concorrenza? Ecco il panorama competitivo:
How does Kaseya compare? Here’s the competitive landscape:
| Attrezzo | Ideale per | Prezzo | Valutazione |
|---|---|---|---|
| Kaseya | Gestione IT completa | Costume | ⭐ 4.6 |
| Atera | MSP all-in-one | $ 149/mese | ⭐ 4.6 |
| N-abile | MSP security | Costume | ⭐ 4.3 |
| NinjaOne | Easy setup | Costume | ⭐ 4.8 |
| ConnectWise | PSA + RMM | Costume | ⭐ 4.1 |
| SyncroMSP | Budget MSPs | 139 dollari al mese | ⭐ 4,5 |
| Gestisci motore | IT breadth | 10 dollari al mese | ⭐ 4.4 |
| Pulseway | Mobile management | 42 dollari al mese | ⭐ 4,5 |
Scelte rapide:
- Il migliore in assoluto: Kaseya — widest feature set with deep automazione
- Miglior budget: SyncroMSP — flat-rate pricing for small teams
- Ideale per principianti: NinjaOne — fastest setup and easiest interface
- Best for Apple fleets: Jamf Pro — purpose-built for macOS and iOS devices
🎯 Kaseya Alternatives
Ottima soluzione RMM e PSA all-in-one per i piccoli MSP. Prezzi trasparenti per tecnico, senza limiti di dispositivi.
- 🚀 Atera: All-in-one RMM and PSA with built-in accesso remoto, billing, and AI-powered ticketing for MSPs.
- 💰 N-abile: Scalable remote monitoring and management with strong automation and backup services for IT providers.
- 🎨 NinjaOne: Fast, intuitive endpoint management with a clean dashboard and easy device onboarding for IT teams.
- ⚡ ConnectWise: Full PSA and RMM suite with project tracking, help desk, and procurement tools for managed services.
- 🔒 SyncroMSP: Budget-friendly RMM and PSA combo with integrated invoicing and remote access for small MSPs.
- 🧠 Gestisci motore: Broad IT management platform covering network monitoring, help desk, and Active Directory tools.
- 👶 Pulseway: Lightweight remote monitoring with a mobile-first design so technicians can manage devices on the go.
- 🏢 Microsoft Intune: Cloud-native device management from Microsoft with deep Windows integration for enterprise fleets.
- 🔧 Freshservice: IT service management platform with strong ITIL workflows, asset tracking, and self-service portals.
- 🌟 Spazzatrice: Agentless IT asset discovery and inventory scanning across your entire network without installing software.
- ⭐ Jamf Pro: Apple device management built for macOS, iOS, and iPadOS fleets in education and enterprise.
Per l'elenco completo, consultare il nostro Alternative a Kaseya guida.
Ecco come Kaseya si posiziona rispetto a ciascun concorrente:
Kaseya contro Atera
- Kaseya vince in termini di completezza e sicurezza. Atera vince in termini di semplicità e prezzi trasparenti per i team più piccoli.: Atera bundles RMM and PSA into one flat fee. Kaseya offers deeper automation and a wider product suite.
- Entrambe sono ottime soluzioni per le aziende. Kaseya si distingue leggermente grazie all'integrazione con Datto BCDR per il backup. N-able targets MSPs with layered security. Kaseya provides a broader all-in-one platform for IT management.
- NinjaOne è più facile da imparare. Kaseya offre più funzionalità e un'automazione più approfondita per reti complesse. NinjaOne wins on ease of setup. Kaseya wins on breadth of features and advanced automation practices.
- Difficili concorrenti nel segmento MSP di medie e grandi dimensioni. Kaseya si distingue per il backup con Datto, mentre ConnectWise prevale per la sua ampia gamma di soluzioni PSA. ConnectWise excels at PSA workflows. Kaseya offers tighter integration across RMM, security, and backup.
- SyncroMSP è più adatto ai piccoli MSP con budget limitato. Kaseya è più scalabile per le aziende di maggiori dimensioni. SyncroMSP is cheaper for small teams. Kaseya scales better for large organizations with complex needs.
- ManageEngine è ideale per i team IT interni. Kaseya è stato progettato specificamente per i MSP che gestiscono clienti esterni. ManageEngine covers many IT disciplines. Kaseya focuses on MSP workflows with deeper automation built in.
- Pulseway è ottimo per la gestione dei dispositivi mobili. Kaseya offre una gamma di funzionalità molto più ampia per la gestione completa dei MSP (Managed Service Provider). Pulseway is great for mobile management. Kaseya gives you more enterprise-grade security and compliance tools.
- Intune è ideale per ambienti incentrati su Microsoft. Kaseya, invece, offre una maggiore copertura in ambienti misti. Intune is best for Microsoft-heavy environments. Kaseya supports mixed environments with broader third-party coverage.
- Freshservice eccelle nella gestione dei ticket. Kaseya vince nelle funzionalità di gestione degli endpoint e di sicurezza. Freshservice excels at ITSM and ticketing. Kaseya is stronger for remote monitoring and endpoint control.
- Lansweeper è più adatto solo per l'individuazione delle risorse. Kaseya offre una suite completa per la gestione dei MSP (Managed Service Provider). Lansweeper focuses on asset discovery. Kaseya adds full remote management, patching, and security on top.
- Jamf Pro è la soluzione ideale per flotte di dispositivi esclusivamente Apple. Kaseya è la scelta migliore per ambienti con dispositivi misti. Jamf Pro is the leader for Apple devices. Kaseya covers Windows, Mac, and Linux under one platform.
Start Using Kaseya Now
You learned how to use every major Kaseya feature:
- ✅ Automated & Integrated
- ✅ Endpoint Management
- ✅ Gestione delle patch
- ✅ Endpoint Detection & Response (EDR)
- ✅ Ransomware Detection
- ✅ Riepilogo delle riunioni tramite IA
- ✅ Cooper Copilot
- ✅ Kaseya 365 Editions
- ✅ IT Risk Management
Passo successivo: Scegli una funzionalità e provala subito.
Most people start with Automated & Integrated.
Ci vogliono meno di 5 minuti.
Domande frequenti
What exactly does Kaseya do?
Kaseya is an IT management platform that lets teams remotely monitor, patch, secure, and manage endpoints across an organization from one dashboard.
Who is Kaseya’s biggest competitor?
NinjaOne and ConnectWise are among the biggest competitors. Atera and N-able also compete closely in the RMM and MSP space.
Does Kaseya use AI?
Yes. Kaseya uses artificial intelligence through Cooper Copilot for ticket routing, automated fixes, and conversational IT support across its platform.
Is Kaseya a remote monitoring tool?
Yes. Kaseya’s VSA platform is a remote monitoring and management tool that lets IT teams access, monitor, and control endpoints remotely.
What are the best alternatives to Kaseya?
Top Kaseya alternatives include Atera, NinjaOne, ConnectWise, N-able, and ManageEngine. Each offers remote monitoring and IT management features.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 