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Cara Menggunakan Folk: CRM Terbaik untuk Jaringan & Jangkauan

oleh | Last updated Apr 16, 2026

Panduan Singkat

This guide covers every folk CRM feature:

Waktu yang dibutuhkan: 5 menit per film

Juga terdapat dalam panduan ini: Tips Profesional | Kesalahan Umum | Penyelesaian Masalah | Harga | Alternatif

Mengapa Anda Harus Mempercayai Panduan Ini?

I’ve used folk CRM selama beberapa bulan dan menguji setiap fitur yang dibahas di sini.

This how to Use folk tutorial comes from real hands-on experience — not marketing fluff or vendor screenshots.

rakyat

Rakyat CRM is one of the most modern and efficient tools for building real relationships with contacts and clients.

Namun sebagian besar pengguna hanya memanfaatkan sebagian kecil dari kemampuan yang dimilikinya.

Panduan ini menunjukkan cara menggunakan setiap fitur utama.

Langkah demi langkah, dengan tangkapan layar dan kiat-kiat profesional.

Folk CRM Tutorial

This complete folk CRM tutorial walks you through every feature step by step, from initial setup to advanced workflows that will make you a power user.

CRM Rakyat

Folk is a modern CRM built for building real relationships — not just tracking deals. Capture contacts from LinkedIn, run email sequences at scale, and keep your entire team on shared pipelines. Plans start at $17.50/member/month.

Getting Started with Folk CRM

Sebelum menggunakan fitur apa pun, selesaikan pengaturan satu kali ini.

Prosesnya memakan waktu sekitar 3 menit.

Saksikan ringkasan singkat ini terlebih dahulu:

Sekarang mari kita bahas setiap langkahnya.

Langkah 1: Buat Akun Anda

Go to folk’s website at folk.app.

Klik 'Mulai' atau 'Mulai Gratis'.

Masukkan alamat email Anda dan buat kata sandi.

Anda juga dapat mendaftar menggunakan akun Google Anda untuk akses yang lebih cepat.

Pos pemeriksaan: Periksa milikmu kotak-masuk for a confirmation email from folk.

Step 2: Access the App and Install folkX

Folk is a web-based app — no download required.

Log in at app.folk.app in your browser.

Also install the folkX Chrome extension from the Chrome Web Store.

The folkX Chrome extension lets you capture contacts from LinkedIn directly into folk without any busy work.

Berikut tampilan dasbornya:

Pengantar Rakyat

Pos pemeriksaan: You should see the main folk dashboard with your contacts panel on the left.

Langkah 3: Selesaikan Pengaturan Awal

Connect your Gmail or Outlook account to sync your email history.

Folk pulls in past interactions automatically so you have full context on every contact.

Create your first group to organize contacts by company, industry, or deal stage.

Invite your team members so you can work on shared pipelines together.

✅ Selesai: Anda siap menggunakan fitur apa pun di bawah ini.

Cara Menggunakan Saluran Penjualan Folk CRM

Saluran Penjualan lets you track every deal and manage your entire sales process from a single source of truth.

Berikut cara menggunakannya langkah demi langkah.

Saksikan alur penjualan (sales pipeline) beraksi:

CRM Rakyat

Sekarang mari kita uraikan setiap langkahnya.

Langkah 1: Buat Pipeline Baru

Click “Pipelines” in the left-hand navigation panel.

Select “New Pipeline” and give it a name — for example, “Sales Q2” or “Enterprise Deals.”

Choose your pipeline stages: prospect, qualified, proposal, negotiation, closed.

Folk’s interface resembles a familiar spreadsheet, so the setup feels natural from day one.

Langkah 2: Tambahkan Kontak dan Kesepakatan

Click “+ Add contact” within any pipeline stage to add a lead or prospect.

You can import contacts from LinkedIn using the folkX Chrome extension or add them manually.

Beginilah penampakannya:

CRM Rakyat

Pos pemeriksaan: Your deals appear as cards in each pipeline stage with contact details visible.

Langkah 3: Memindahkan Kesepakatan Melalui Berbagai Tahapan

Drag and drop deal cards between stages as you progress through the sales process.

Add custom fields to capture data like deal size, close date, or next steps — all within the same pipeline view.

Folk tracks all interactions with each contact so your entire team has full history and context.

✅ Hasil: Your sales team works from shared pipelines with a clear view of every deal’s status and history.

💡 Pro Tip: Use folk’s custom fields to add a “deal score” column — this helps you focus on the highest-value prospects and avoid wasting time on low-intent leads.

Cara Menggunakan Pelacakan Prospek Folk CRM

Pelacakan Prospek lets you capture every new lead from any source and keep them organized in a single place.

Berikut cara menggunakannya langkah demi langkah.

Saksikan pelacakan prospek beraksi:

CRM Rakyat

Sekarang mari kita uraikan setiap langkahnya.

Langkah 1: Buat Grup Prospek

Click “New Group” in folk and name it “Leads” or “Prospects.”

Groups act as your contact lists — you can have separate groups for leads, clients, partners, and more.

This keeps your CRM clean and avoids busy work when searching for a specific contact.

Step 2: Import or Add Leads

Add leads by importing a CSV file, using the folkX Chrome extension from LinkedIn, or adding them manually.

Folk’s built-in enrichment tools automatically fill in missing data — company, job title, email — without extra add-ons.

Beginilah penampakannya:

CRM Rakyat

Pos pemeriksaan: Your leads group is populated with contact cards, each showing name, company, and status.

Step 3: Set Lead Statuses and Custom Fields

Add a custom field called “Lead Status” with options like New, Contacted, Qualified, or Not Interested.

Folk’s Magic Fields use AI to auto-populate fields like company size, industry, or location — saving you hours of manual data entry.

Update each lead’s status as you make calls, send emails, and hold meetings.

✅ Hasil: Every lead has a clear status and enriched data, so your team can focus on selling instead of data entry.

💡 Pro Tip: Use folk’s filter feature to surface only leads marked “Qualified” — this gives you a focused outreach list and eliminates the distraction of cold or inactive leads.

How to Use Folk CRM Company Management

Manajemen Perusahaan lets you track every company you work with and see all related contacts in one view.

Berikut cara menggunakannya langkah demi langkah.

Saksikan manajemen perusahaan beraksi:

CRM Rakyat

Sekarang mari kita uraikan setiap langkahnya.

Langkah 1: Buat Catatan Perusahaan

Navigate to “Companies” in folk’s left sidebar.

Click “New Company” and enter the company name, website, and industry.

Folk will auto-enrich the company record with additional data from the web.

Open any contact record and link it to the relevant company using the “Company” field.

All contacts linked to that company will appear together, giving you full context on your relationship with that bisnis.

Beginilah penampakannya:

CRM Rakyat

Pos pemeriksaan: The company record shows all linked contacts, notes, and interaction history in one view.

Step 3: Add Company Notes and Context

Use the notes field to log key details — past meetings, introductions made, or important background on the company.

Add custom fields to track data specific to your bisnis — contract renewal date, account tier, or assigned account manager.

This keeps your entire team aligned and prevents anyone from reaching out without the right context.

✅ Hasil: Every company has a complete profile with all contacts, notes, and history in a single source of truth.

💡 Pro Tip: Link folk companies to your Google Calendar so every upcoming meeting with a company contact appears directly in the company record — no more hunting for context before a call.

How to Use Folk CRM Client Management

Manajemen Klien lets you preserve every interaction with your clients and focus on building real relationships rather than chasing down data.

Berikut cara menggunakannya langkah demi langkah.

Saksikan Manajemen Klien beraksi:

CRM Rakyat

Sekarang mari kita uraikan setiap langkahnya.

Langkah 1: Buat Grup Klien

In folk, create a dedicated group called “Clients” to separate paying clients from leads and prospects.

Move contacts into this group as soon as a deal closes.

This gives your team a focused view of who needs proactive attention and follow ups.

Langkah 2: Catat Semua Interaksi Klien

Connect your Gmail or Outlook so folk automatically logs every email exchange with each client.

Add manual notes after calls, meetings, or any interaction that doesn’t happen by email.

Beginilah penampakannya:

Penjualan Sosial Tradisional

Pos pemeriksaan: Each client contact shows a full timeline of calls, emails, and notes so you always know the current state of the relationship.

Step 3: Set Reminders for Follow-Ups

Use folk’s reminder feature to set a date for your next follow up with each client.

Folk sends you notifications so nothing slips through — every client gets attention at the right point in the relationship.

Being proactive with follow ups is the difference between building real relationships and simply maintaining a contact list.

✅ Hasil: Your clients receive consistent, well-timed outreach based on their actual history with your team.

💡 Pro Tip: Set a recurring reminder every 30–60 days for top clients even when there’s no active deal — staying in touch between transactions is what keeps relationships warm and generates referrals.

Cara Menggunakan Corong Email Folk CRM

Saluran Email lets you run personalized outreach sequences at scale without losing the feel of one-on-one communication.

Berikut cara menggunakannya langkah demi langkah.

Saksikan cara kerja Email Funnels:

Manajemen Saluran Pipa Rakyat

Sekarang mari kita uraikan setiap langkahnya.

Step 1: Select Your Contacts Group

Go to the group or pipeline view containing the leads you want to reach out to.

Filter your contacts by status or custom field to target only the right prospects for this sequence.

Folk is designed so you send the right message to the right people — not batch-and-blast emails.

Step 2: Create Your Email Sequence

Click “New Sequence” and write your email templates using folk’s built-in editor.

Use personalization variables like {{first_name}}, {{company}}, or any custom field to make each message feel personal.

Beginilah penampakannya:

Ekstensi LinkedIn Rakyat

Pos pemeriksaan: Your sequence shows multiple steps — initial email, follow up on day 3, second follow up on day 7 — all queued and ready.

Step 3: Launch and Track Your Sequence

Select your contacts, choose your sequence, and click “Send.”

Folk tracks email opens and clicks so you can see which prospects are engaging and prioritize your follow ups accordingly.

Automated follow-ups send on schedule so you never forget to reach out — and you eliminate all the busy work of manual reminders.

✅ Hasil: Your outreach runs on autopilot while still feeling personal — each prospect receives a tailored sequence based on their context and data.

💡 Pro Tip: Keep your initial email short — under 5 sentences — and make the first follow up even shorter. High open rates come from curiosity, not length.

How to Use Folk CRM Social Selling

Penjualan Sosial lets you connect with prospects on LinkedIn and bring them into your CRM without switching between apps.

Berikut cara menggunakannya langkah demi langkah.

Saksikan penjualan sosial secara langsung:

Manajemen Saluran Pipa Rakyat

Sekarang mari kita uraikan setiap langkahnya.

Step 1: Install and Activate folkX

Install the folkX Chrome extension from the Chrome Web Store.

Log in with your folk account to connect the extension to your CRM.

The folkX extension adds a sidebar to LinkedIn so you can capture data without leaving the platform.

Langkah 2: Mengumpulkan Kontak LinkedIn

Browse LinkedIn as you normally would for sales prospecting or lead generation.

When you find a prospect’s profile, click the folkX sidebar and choose which group to save them to.

Beginilah penampakannya:

Pos pemeriksaan: The contact appears in your folk group with their LinkedIn data already imported — name, title, company, and profile URL.

Step 3: Enrich and Reach Out

After importing, use folk’s enrichment feature to find the prospect’s email address automatically.

Add the contact to an email sequence or log a note about your planned outreach approach.

Folk captures the full picture — LinkedIn data, email history, and notes — in a single app so you always sell with context.

✅ Hasil: Your LinkedIn prospecting feeds directly into folk so no lead is ever lost and every introduction is tracked.

💡 Pro Tip: Use folkX on LinkedIn Sales Navigator searches to bulk-import entire prospect lists in minutes — this turns hours of manual data entry into a single workflow.

How to Use Folk CRM Partnership Manager

Manajer Kemitraan lets you track and grow your partner relationships from a dedicated pipeline separate from your sales deals.

Berikut cara menggunakannya langkah demi langkah.

Folk’s partnership pipeline works just like the sales pipeline — same familiar interface, dedicated stages for partner relationships.

Sekarang mari kita uraikan setiap langkahnya.

Step 1: Create a Partnerships Pipeline

In folk, go to Pipelines and click “New Pipeline.”

Name it “Partnerships” and set up stages like Identified, In Talks, Active Partner, and Inactive.

This keeps your partnership pipeline completely separate from your sales pipeline so neither gets cluttered.

Step 2: Add Partners and Track Interactions

Add partner contacts to the pipeline and link them to their company records.

Log every meeting, introduction, and call so you have a complete history of each partner relationship.

Beginilah penampakannya:

Pos pemeriksaan: Each partner card shows their stage, last contact date, and key notes about the relationship.

Step 3: Set Partnership Reminders and Tasks

Use folk’s reminder feature to schedule regular check-ins with each active partner.

Add tasks for follow ups like sending a co-marketing proposal or planning a joint webinar.

Folk’s shared pipelines mean everyone on your team can see the current state of each partnership at a glance.

✅ Hasil: Your partnership program runs like a sales funnel — with clear stages, reminders, and full interaction history for every partner.

💡 Pro Tip: Add a custom field for “Partner Type” — referral, integration, reseller — so you can filter your pipeline and plan targeted outreach for each partner category.

How to Use Folk CRM LinkedIn Extension

Ekstensi LinkedIn (folkX) lets you import contacts from LinkedIn directly into folk in seconds — no copy-pasting or manual data entry required.

Berikut cara menggunakannya langkah demi langkah.

The folkX extension integrates directly into your LinkedIn browsing experience, acting as a lightweight sales asisten right inside your browser.

Sekarang mari kita uraikan setiap langkahnya.

Step 1: Install folkX from the Chrome Web Store

Open Chrome and search “folkX” in the Chrome Web Store.

Klik 'Tambahkan ke Chrome' dan konfirmasi pemasangan.

The folkX Chrome extension icon will appear in your browser’s toolbar.

Step 2: Open a LinkedIn Profile and Capture It

Navigate to any LinkedIn profile or search results page.

Click the folkX icon to open the sidebar — it shows the contact’s details and asks which folk group to save them to.

Beginilah penampakannya:

Pos pemeriksaan: The contact is saved to your chosen folk group with their LinkedIn data pre-filled — no busy work required.

Step 3: Enrich Contact Data Automatically

After saving, open the contact in folk and click “Enrich” to auto-fill missing details like email address or phone number.

Folk’s built-in enrichment finds publicly available data without requiring extra add-ons or integrations.

Now you have a complete contact record ready for outreach — imported from LinkedIn, enriched with contact details, and stored in folk as your single source of truth.

✅ Hasil: LinkedIn prospecting now takes seconds per contact instead of minutes — and every prospect lands in folk automatically enriched and ready for outreach.

💡 Pro Tip: You can capture multiple LinkedIn profiles in bulk from search results pages — this is ideal for generating an entire week’s worth of leads in one session without leaving LinkedIn.

How to Use Folk CRM Pipeline Management

Manajemen Saluran Pipa lets you oversee all active pipelines in a single, integrated view so your entire team stays aligned across every deal and workflow.

Berikut cara menggunakannya langkah demi langkah.

Folk’s pipeline management gives your team a single place to track every deal and relationship across the entire business.

Sekarang mari kita uraikan setiap langkahnya.

Step 1: Set Up Multiple Pipelines

Go to Pipelines and create separate pipelines for different business functions — sales, recruiting, fundraising, or partnerships.

Each pipeline has its own stages, custom fields, and assigned team members.

Folk is versatile enough to serve as a single tool for every team in your company that manages relationships.

Step 2: Assign Team Members and Set Permissions

Invite team members to folk and assign them to specific pipelines.

Folk supports role-based permissions so you can control who can edit, view, or export data from each pipeline.

Beginilah penampakannya:

Pos pemeriksaan: Team members can see their assigned pipelines and the current stage of every deal or contact in real time.

Step 3: Use Views to Filter and Explore Your Pipelines

Use folk’s Views feature to create filtered perspectives on your pipeline data — for example, “My Deals This Week” or “Overdue Follow-Ups.”

Views let each team member explore the data they need without cluttering the master pipeline.

This is the beauty of folk’s design: it gives you the depth of a tool like Salesforce with the simplicity of a modern app your team will actually use.

✅ Hasil: Every pipeline runs smoothly with clear ownership, real-time visibility, and filters that show each person exactly what they need to act on.

💡 Pro Tip: Create a “Stalled Deals” view that filters for any contact with no activity in the past 14 days — this proactive insight prevents deals from dying silently and keeps your pipeline moving forward.

Folk CRM Pro Tips and Shortcuts

After testing folk CRM for several months, here are my best tips.

Pintasan Keyboard

TindakanJalan pintas
Open Quick Add ContactCtrl + K (Cmd + K pada Mac)
Search ContactsCtrl + F (Cmd + F di Mac)
Save and Close ContactCtrl + Enter (Cmd + Enter di Mac)
Create New GroupClick + New Group in sidebar
Switch Between PipelinesClick pipeline name in left nav

Fitur Tersembunyi yang Sering Diabaikan Orang

  • Magic Fields (AI Enrichment): In any contact record, click “Magic Fields” and folk’s AI will auto-fill data like company size, LinkedIn URL, or industry — saving you from manually researching each prospect’s details.
  • Sequence Pause on Reply: Folk automatically pauses a sequence when a prospect replies — so they never receive a follow-up email after they’ve already responded, which keeps your outreach professional and your sender reputation clean.
  • WhatsApp Sync: Folk can sync WhatsApp conversations to contact records so your mobile interactions are preserved alongside email and calendar history — this is especially useful for sales teams that conduct a lot of business over messaging apps.
  • Integration Capabilities via Zapier: Folk connects to thousands of tools through Zapier — including Salesforce, Slack, and Google Sheets — so you can build automated workflows that match your exact process without writing any code.

Folk CRM Common Mistakes to Avoid

Mistake #1: Treating Folk Like a Simple Contact List

❌ Salah: Dumping all your contacts into one group with no stages, custom fields, or pipeline structure — and then wondering why the CRM isn’t helping you close more deals.

✅ Kanan: Set up separate groups for leads, clients, and partners from day one. Add custom fields that match your sales process. Folk is built around contacts and relationships — but it needs structure to give you real insights.

Kesalahan #2: Melewatkan Integrasi Email

❌ Salah: Using folk without connecting Gmail or Outlook, then manually logging every interaction by hand — this defeats the purpose of the tool and creates far more busy work than it saves.

✅ Kanan: Connect your email account during setup. Folk automatically logs every email as part of the contact’s history, giving you full context before every call, meeting, or follow up — without any manual data entry.

Mistake #3: Sending Generic Sequences Without Personalization

❌ Salah: Creating email sequence templates that say “Hi {{first_name}}” and nothing else — sending the same message to every prospect regardless of their company, industry, or where they are in the sales process.

✅ Kanan: Use folk’s custom fields in your templates to reference specific details — prospect’s company name, their industry, or a recent interaction. Folk’s personalization variables pull data directly from each contact record so your outreach at scale still feels human.

Folk CRM Troubleshooting

Problem: folkX Chrome Extension Not Capturing LinkedIn Contacts

Menyebabkan: The folkX extension may not be properly authenticated or LinkedIn may have changed its page structure.

Memperbaiki: Click the folkX icon and log out, then log back in with your folk account credentials. If the issue persists, disable and re-enable the extension in Chrome’s extension manager, then reload the LinkedIn page before trying again.

Problem: Emails Not Syncing From Gmail or Outlook

Menyebabkan: The Gmail or Outlook integration may have lost its connection token, which can happen after a password change or security update.

Memperbaiki: Go to Settings → Integrations in folk and disconnect your email account. Reconnect it by following the OAuth flow again. Folk will re-sync your recent email history within a few minutes once the integration capabilities are re-established.

Problem: Email Sequence Continues Sending After a Prospect Replies

Menyebabkan: The reply detection feature only works when folk is connected to the same email account used to send the sequence.

Memperbaiki: Make sure your Gmail or Outlook account is connected to folk and that the sending address matches your connected account. If you’re sending from a different address, folk cannot detect replies and the sequence will continue — switch to a match between your sending address and connected inbox.

Masalah: Kontak Ganda Muncul di Daftar Kontak

Menyebabkan: Contacts imported from multiple sources — LinkedIn, CSV, and email sync — can create duplicate records if the same email address is not used as the unique identifier.

Memperbaiki: Use folk’s deduplication feature under Contacts → Merge Duplicates. Folk scans your database for matching names and email addresses and lets you merge them into a single clean record with a combined history.

📌 Catatan: If none of these fix your issue, contact folk support via the in-app help chat.

Apa itu Folk CRM?

CRM Rakyat is a modern relationship management tool designed to help sales teams, founders, and agencies manage contacts, run outreach, and track deals without the complexity of traditional CRM software.

Think of it like a smart spreadsheet that knows your entire relationship history with every contact — and reminds you when to follow up before the relationship goes cold.

Saksikan ringkasan singkat ini:

Folk CRM is designed to manage relationships and outreach lists effectively, with a focus on building real relationships rather than just tracking transactions.

Unlike tools such as Salesforce that can feel overwhelming for smaller teams, folk’s interface resembles a familiar spreadsheet — making it easy to set up and use from day one.

Fitur-fitur utamanya meliputi:

  • Alur Penjualan: Visual deal tracking with custom stages and fields for your entire sales process
  • Pelacakan Prospek: Capture and organize leads from any source with built-in enrichment that fills in contact data automatically
  • Manajemen Perusahaan: Link contacts to companies and get a single view of every relationship within an organization
  • Manajemen Klien: Log all interactions, set follow-up reminders, and preserve full history for every client in one place
  • Saluran Email: Build and launch personalized outreach sequences at scale with automated follow-ups and open tracking
  • Penjualan Sosial: Capture LinkedIn contacts directly into folk using the folkX Chrome extension without any manual data entry
  • Manajer Kemitraan: Manage partner relationships through dedicated pipelines separate from your core sales workflow
  • LinkedIn Extension: Import contacts from LinkedIn with one click and auto-enrich their details using folk’s built-in tools
  • Manajemen Saluran Pipa: Oversee all active pipelines — sales, recruiting, fundraising — in a single integrated view

Untuk ulasan lengkap, lihat ulasan kami. ulasan CRM rakyat.

Harga CRM Rakyat

Here’s what folk CRM costs in 2026:

RencanaHargaTerbaik untuk
Standar$17,5/anggota/bulanIndividuals and small teams getting started with CRM
Premi$35/anggota/bulanGrowing teams that need advanced sequences and integrations
Kebiasaan$70/anggota/bulanLarger organizations needing enterprise-level support and customization

Uji coba gratis: Yes — folk offers a free trial so you can explore the tool before committing to a paid plan.

Garansi uang kembali: Check folk’s current terms at folk.app for the latest refund policy details.

Penetapan Harga Tradisional

💰 Nilai Terbaik: Standard at $17.5/member/month — this plan gives individuals and small sales teams access to the core CRM features, contact management, and basic outreach tools at a price point that scales affordably as your team grows.

CRM Tradisional vs Alternatifnya

How does folk CRM compare? Here’s the competitive landscape:

AlatTerbaik untukHargaProtoPie
CRM RakyatModern relationship-first CRM for teamsFrom $17.5/member/mo4,17 per bulan
Naik LevelPemasaran + penjualan terpadu otomasiMulai dari $97/bulan4. API yang andal
PipedriveManajemen visual alur penjualanMulai dari $14/pengguna/bulan4. API yang andal
KeapUsaha kecil CRM with automationMulai dari $299/bulan4. AI Paraphraser
HubSpotCRM gratis dengan alat pemasaran.Free – $15/seat/mo4,17 per bulan
ClickFunnelsSales funnel and lead generationFrom $81/mo4. AI Paraphraser
SeketikaPemasaran email dingin dalam skala besarMulai dari $30/bulan4. API yang andal
KlikUpProject management + CRM hybridFree – $7/user/mo4. API yang andal
CRM SeninVisual CRM for operations teamsFrom $12/user/mo4. API yang andal
Kapsul CRMCRM sederhana untuk tim kecilFree – $18/user/mo4,17 per bulan
BerwawasanCRM with project management featuresFrom $29/user/mo4. AI Humanizer
Freshsales CRMCRM penjualan berbasis AIFree – $15/user/mo4,17 per bulan
SalesforceCRM perusahaan dengan kustomisasi mendalamFrom $25/user/mo3.5 Sonnet saat ini memegang mahkota untuk penulisan kreatif dan penalaran yang bernuansa. Terasa lebih 'manusiawi' dan kurang robotik dibandingkan GPT-40. Untuk data mentah dan penelitian,
ZendeskCustomer service and sales CRMFrom $55/agent/mo4. AI Humanizer

RoseHosting vs MochaHost

  • Tidak ada 'jejak dokumen': Folk CRM — the most modern and efficient option for teams focused on building real relationships rather than just managing data
  • Anggaran terbaik: HubSpot — offers a genuinely useful free plan with contacts, deals, and email tracking at no cost
  • Buka aplikasi VPN Anda (seperti NordVPN), cari 'India' di daftar negara, dan klik sambungkan. Anda akan langsung mendapatkan alamat IP India. Folk CRM — the familiar spreadsheet-style interface means you can get set up in minutes with no training required
  • Terbaik untuk perusahaan: Salesforce — the most powerful CRM in the world with deep customization, though it takes significant time and resources to implement

🎯 Alternatif CRM untuk Masyarakat Umum

Looking for folk CRM alternatives? Here are the top options:

  • 🏢 GoHighLevel: The best all-in-one platform for agencies — combines CRM, email marketing, SMS, and funnel pembangun in a single tool, though the learning curve is steeper than folk.
  • 🚀 Pipedrive: A dedicated sales pipeline tool with excellent visual deal tracking — great for pure sales teams that want a focused, no-distractions CRM experience.
  • 💼 Keap: A powerful CRM and automation platform for bisnis kecil — strong at handling complex follow-up sequences, though more expensive than folk.
  • 🌟 HubSpot: The most popular CRM in the world with a generous free plan — ideal for teams that also need marketing automation and don’t want to pay for a separate tool.
  • 🎯 ClickFunnels: Built for sales funnel creation and lead generation rather than day-to-day CRM — best used alongside a dedicated contact management tool.
  • Seketika: The top choice for cold email outreach at scale — pairs well with folk if you want folk for CRM and Instantly for high-volume lead generation campaigns.
  • 📊 ClickUp: A hybrid project management and CRM tool — excellent for teams that want to manage tasks and contacts in the same app without switching between tools.
  • 🔧 CRM Senin: A visual, customizable CRM built on the Monday.com platform — works well for operations teams that already gunakan hari Senin for project tracking.
  • 💰 CRM Kapsul: A simple and affordable CRM for small teams — offers a free plan and clean interface, though it lacks folk’s LinkedIn integration and enrichment features.
  • 🔥 Mendalam: A CRM that blends contact management with project tracking — good for teams that run client projects alongside their sales pipeline and need both in one place.
  • 🧠 Freshsales CRM: An AI-powered sales CRM from Freshworks — strong lead scoring and auto-enrichment features that compete directly with folk’s Magic Fields capability.
  • Salesforce: The world’s most powerful CRM — ideal for large enterprises that need deep customization, complex workflows, and integration capabilities across an entire tech stack.
  • 👶 Zendesk: Best known for customer support, Zendesk Sell is its sales CRM — a solid choice for teams that want to connect support tickets and sales deals in one platform.

Untuk daftar lengkapnya, lihat halaman kami. folk CRM alternatives memandu.

⚔️ Perbandingan CRM Rakyat

Here’s how folk CRM stacks up against each competitor:

  • Folk CRM vs GoHighLevel: Folk wins for simplicity and contact management; GoHighLevel wins for all-in-one marketing automation — best for agencies that need funnels, SMS, and CRM in a single platform.
  • Folk CRM vs Pipedrive: Folk wins for relationship tracking and LinkedIn integration; Pipedrive wins for teams that want a dedicated, clean visual pipeline with advanced sales pelaporan.
  • Folk CRM vs Keap: Folk wins on ease of use and modern design; Keap wins for small businesses that need powerful automation and integrated payment processing alongside their CRM.
  • Folk CRM vs HubSpot: Folk wins for teams that want a modern, lightweight CRM; HubSpot wins for companies that need free tools plus deep marketing automation from a single source.
  • Folk CRM vs ClickFunnels: Folk wins for ongoing relationship management; ClickFunnels wins for businesses focused on building sales funnels and driving new lead generation at scale.
  • Folk CRM vs Instantly: Folk wins for CRM and relationship tracking; Instantly wins for pure cold email outreach volume — the two tools work best when used together.
  • Folk CRM vs ClickUp: Folk wins for relationship-focused CRM; ClickUp wins for teams that need to manage tasks, projects, and contacts together without switching between tools.
  • Folk CRM vs Monday CRM: Folk wins for sales teams; Monday CRM wins for operations and project-driven teams that are already built around the Monday.com platform.
  • Folk CRM vs Capsule CRM: Folk wins for enrichment features and LinkedIn integration; Capsule CRM wins for very small teams that want the simplest possible CRM at the lowest price.
  • Folk CRM vs Insightly: Folk wins for outreach and modern UX; Insightly wins for teams that need to manage client projects and CRM deals in parallel within the same tool.
  • Folk CRM vs Freshsales CRM: Folk wins for design and LinkedIn workflow; Freshsales wins for teams that want AI-powered lead scoring and native phone calling built into their CRM.
  • Folk CRM vs Salesforce: Folk wins for small to mid-sized teams that want to get started fast; Salesforce wins for large enterprises that need deep customization and a mature network of integrations.
  • Folk CRM vs Zendesk: Folk wins for sales and relationship management; Zendesk wins for customer-facing teams that need to connect support tickets with sales conversations in a single platform.

Start Using Folk CRM Now

You learned how to use every major folk CRM feature:

  • ✅ Saluran Penjualan
  • ✅ Pelacakan Prospek
  • ✅ Manajemen Perusahaan
  • ✅ Manajemen Klien
  • ✅ Saluran Email
  • ✅ Penjualan Sosial
  • ✅ Manajer Kemitraan
  • ✅ Ekstensi LinkedIn
  • ✅ Manajemen Saluran Pipa

Langkah selanjutnya: Pilih satu fitur dan coba sekarang juga.

Most people start with the Sales Pipeline.

It takes less than 5 minutes to set up your first pipeline and add your first deal.

Pertanyaan Yang Sering Muncul

Bagaimana cara saya membuat akun CRM komunitas pertama saya?

Go to folk.app and click “Get Started” to create your account using your email or Google login. After signing up, connect your Gmail or Outlook to pull in your past email history automatically. Then install the folkX Chrome extension so you can import contacts from LinkedIn without any manual data entry. The entire setup takes about 3 minutes and your CRM is ready to use.

Apa itu ekstensi Chrome folkX dan bagaimana cara menggunakannya?

The folkX Chrome extension is folk’s browser tool for capturing contacts from LinkedIn directly into your CRM. Install it from the Chrome Web Store, log in with your folk account, and it adds a sidebar to every LinkedIn profile page. When you visit a prospect’s profile, click the folkX icon and choose which group to save the contact to — their data is imported instantly without any busy work. You can also use it on LinkedIn search results pages to capture multiple contacts in bulk.

Bagaimana cara menggunakan Folk untuk mengimpor kontak dari LinkedIn?

Install the folkX Chrome extension, then browse LinkedIn as usual. When you find a contact you want to track, click the folkX sidebar and select the folk group you want to add them to — their name, title, company, and LinkedIn URL are imported automatically. After importing, open the contact in folk and click “Enrich” to auto-fill their email address and other missing details. Folk’s LinkedIn integration is one of its strongest features for lead generation and social selling workflows.

Apa itu Medan Sihir tradisional dan bagaimana mereka menggunakan AI?

Folk Magic Fields are AI-powered custom fields that automatically populate contact data by scanning publicly available information. Instead of manually researching each contact’s company size, industry, or job function, you click “Magic Fields” in a contact record and folk’s AI fills in the details for you. This eliminates hours of manual data entry and ensures every contact in your CRM has rich context before you reach out. Magic Fields work across both individual contacts and company records.

Bagaimana cara membuat sales pipeline di Folk?

Click “Pipelines” in folk’s left navigation panel, then select “New Pipeline” and give it a name. Set up your deal stages — prospect, qualified, proposal, negotiation, closed — and add any custom fields you need to track deal-specific data. Add contacts to the pipeline by importing from LinkedIn using folkX or adding them manually, then drag and drop cards between stages as deals progress. Shared pipelines mean your entire team works from the same view in real time.

Bagaimana cara menggunakan Folk untuk kampanye dan rangkaian email massal?

In folk, go to the group containing your target contacts and filter to only the leads you want to reach. Click “New Sequence” to create your email templates using personalization variables like {{first_name}} and {{company}} to make each message feel individual. Set your send schedule — initial email, follow-up on day 3, second follow-up on day 7 — and launch. Folk tracks open rates and clicks per contact, and automatically pauses the sequence if a prospect replies so no one receives an awkward follow-up after they’ve already responded.

Bisakah saya menggunakan Folk untuk berkolaborasi dengan tim saya dalam hal kontak?

Yes — folk is built for team collaboration with shared pipelines and role-based permissions. Invite team members from your folk Settings page and assign them to specific pipelines or groups. Every interaction logged by any team member — emails, notes, calls — is visible to the whole team so everyone has full context before reaching out to a shared contact. Role-based permissions let you control who can edit, view, or export data from each pipeline.

Bagaimana cara mengintegrasikan Gmail atau Outlook dengan orang lain?

Go to Settings → Integrations in folk and click “Connect” next to Gmail or Outlook. You’ll be taken through an OAuth flow to authorize folk to access your email account. Once connected, folk automatically syncs your email history and logs new emails against the relevant contact records. If the integration stops working — for example after a password change — disconnect and reconnect it from the same Integrations settings page and folk will re-sync your recent email history.

Bagaimana cara menggunakan Folk untuk pengayaan prospek otomatis?

After adding a contact to folk — whether by CSV import, folkX, or manual entry — open their record and click “Enrich” to auto-fill missing details like email address, phone number, company size, and LinkedIn URL. For bulk enrichment, select multiple contacts in a group view and click “Enrich All” to process them in batch. Folk’s built-in enrichment tools mean you don’t need to pay for a separate data enrichment service or run manual research on every new lead you add to the system.

Apa perbedaan antara Kelompok dan Pandangan dalam budaya rakyat?

Groups are your master contact lists — collections of contacts organized by category like Leads, Clients, or Partners. Views are filtered perspectives within a group or pipeline — for example, “My Contacts This Quarter” or “Overdue Follow-Ups” — that let each team member focus on the data most relevant to their role. Groups store the data; Views let you explore that data in different ways without duplicating contacts or creating clutter. Think of Groups as folders and Views as smart filters applied on top of those folders.

Bagaimana cara mengatur pengingat dan tindak lanjut di Folk?

Open any contact record in folk and click the “Reminder” button to set a date for your next follow-up. Folk sends you a notification on that date so you never miss a scheduled touchpoint. For sequences, automated follow-ups send on the schedule you set when creating the sequence — no manual intervention required. Setting proactive reminders is the single most effective practice for maintaining warm relationships and avoiding the situation where months go by without reaching out to an important contact.

Bagaimana cara memanfaatkan orang lain untuk mengelola penggalangan dana atau perekrutan?

Create a dedicated pipeline in folk specifically for fundraising or recruiting — with stages like Identified, Outreached, Meeting Scheduled, Due Diligence, and Closed. Add investor or candidate contacts using folkX from LinkedIn or import via CSV. Use custom fields to track data specific to your process — investment stage, check size, or candidate skills. Folk’s shared pipelines mean your entire founding team or HR team works from the same data in real time, with full interaction history for every introduction and conversation.

Bisakah saya menyinkronkan percakapan WhatsApp saya dengan Folk CRM?

Yes — folk supports WhatsApp integration so your mobile conversations are preserved alongside email, notes, and calendar history in each contact record. This is especially valuable for sales teams that conduct a significant part of their business over messaging apps rather than email. To enable it, go to Settings → Integrations and connect your WhatsApp account. Once synced, WhatsApp messages from that contact will appear in their interaction timeline in folk so nothing is lost and your entire team has context on every conversation.

Bagaimana cara saya menggunakan Folk untuk melacak pembukaan dan klik email?

Folk tracks email opens and clicks automatically for every email sent through a sequence. After launching a sequence, go to the sequence dashboard to see open rates and click rates across all contacts in the campaign. For individual contacts, open their record and check the email timeline to see which specific emails they opened and when. Use this data to prioritize your follow-up calls and meetings — contacts who have opened your emails multiple times are the most engaged and the best candidates for a proactive outreach call.

Bagaimana cara menggunakan Folk untuk menghapus duplikasi dan membersihkan data kontak saya?

Go to Contacts in folk and look for the “Merge Duplicates” or deduplication option in the settings menu. Folk scans your entire contact database for records with matching names or email addresses and presents them to you for review. You select which records to merge and folk combines them into a single clean record with a unified interaction history from both duplicates. Running deduplication regularly — especially after importing a large CSV or a period of heavy LinkedIn prospecting — keeps your CRM clean and prevents your team from reaching out to the same person twice from different records.

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