Copper CRM vs Close CRM: Which is The Best One in 2025?

Picking the right CRM is tough, right?

You’re looking at Copper CRM and Close CRM.

Imagine wasting money on a CRM that doesn’t fit your needs.

You’re stuck with clunky software, missed leads, and a team that’s just plain frustrated. 

Don’t worry; we’ll break down Copper CRM vs Close CRM in a simple way. 

Overview

To provide a clear and practical comparison.

We’ve gone hands-on. Our team spent significant time testing both Copper CRM and Close CRM.

We explored their features, ran sales scenarios, and analyzed their ease of use.

This direct experience forms the basis of our comparison, ensuring you get real-world insights.

What is Close CRM?

Alright, let’s talk about Close CRM. 

It’s built for sales teams that love to call. It has built-in calling.

That’s a huge plus for some. It also helps you automate email sequences.

And it’s great for lead management.

Also, explore our favorite Close CRM alternatives…

Key Benefits

• Built-in calling: Make and receive calls directly within Close.
• Powerful email sequences: Automate your outreach and follow-up.
• Advanced reporting: Track your progress and identify areas for improvement.
• Sales automation: Streamline repetitive tasks and save time.
• Dedicated support: Get help from their expert team when you need it.

Pricing

All the plans will be billed annually.

• Essentials: $35/seat/month.
• Growth: $99/seat/month.
• Scale: $139/seat/month.

What is Copper CRM?

So, you’re looking at Copper CRM.

Think of it as a super-organized friend for your sales team.

It plays nice with Google Workspace. That’s a big plus.

It helps you track deals and manage projects.

Basically, it keeps everything in one place.

Also, explore our favorite Copper CRM alternatives…

Key Benefits

Copper CRM shines when it comes to simplicity and integration. Here’s what makes it stand out:

• Effortless Google Workspace integration: Manage your contacts, deals, and projects without leaving your Gmail inbox.
• Intuitive interface: Copper is easy to navigate, even for CRM beginners.
• Visual pipeline management: Get a clear view of your sales process and track deals with ease.
• Automated data entry: Copper automatically captures contact information from emails and other interactions, saving time and effort.

Pricing

All the plans will be billed annually.

• Starter: $9/seat/month.
• Basic: $23/seat/month.
• Professional: $59/seat/month.
• Business: $99/seat/month.

Feature Comparison 

We’re looking beyond the surface, comparing the core functionalities that truly matter when choosing between these two CRMs.

This breakdown will help you see which solution is ideal for your specific needs.

1. Contact Management

• Copper CRM: It integrates deeply with Gmail, pulling in contact details automatically. It’s strong for those in the Google ecosystem.
• Close CRM focuses on detailed contact history with robust call and email logging. It’s built for sales-focused teams that need a comprehensive view.

2. Sales Outreach

• Copper CRM: This offers basic email templates and limited outreach tools. It’s more about organizing existing relationships.
• Close CRM: This excels at high-volume sales with powerful email sequences, built-in calling, and SMS capabilities. It’s a heavy hitter for outreach.

3. Mobile Platform (Android & iOS)

• Copper CRM: Provides a smooth Android and iOS experience, with good access to core functions. It’s user-friendly on mobile.
• Close CRM offers mobile access, but some users find the interface less intuitive. It’s functional but not as polished.

4. Task Management

• Copper CRM: Includes basic task assignment and tracking, tied to deals and contacts. It’s good for simple workflow management.
• Close CRM: Offers more detailed task management, with automation and reminders. It’s built for complex sales processes.

5. Customization

• Copper CRM: This offers customizable fields and pipelines, but it’s less flexible than some competitor CRMs. It’s good for standard needs.
• Close CRM: Provides highly customizable pipelines and fields, catering to unique sales workflows. It’s adaptable for diverse needs.

6. Integration

• Copper CRM: Strong integration with Google Workspace, plus limited other integrations. It’s focused on that ecosystem.
• Close CRM offers a wider range of integrations, including email, calling, and marketing tools. It’s designed to connect with various platforms.

7. Reporting and Analytics

• Copper CRM: Provides basic reporting on sales and pipeline activity. Export to Excel is available.
• Close CRM: This offers advanced reporting, including sales forecasting and performance metrics. It’s more robust for data-driven decisions.

What to Look For When Choosing a CRM Platform?

• Consider your team’s existing workflow; seamless integration is key.
• Evaluate scalability: Will the CRM grow with your business?
• Assess the learning curve; ease of use impacts adoption.
• Prioritize features that directly address your sales challenges.
• Don’t overlook customer support; reliable help is essential.
• Mobile accessibility matters for teams on the go.
• Data security should be a top priority.
• Think about long-term ROI, not just immediate costs.

Final Verdict

So, after looking at both, which one wins?

For us, it depends on your needs.

If you live in Google Workspace, Copper CRM is solid. It keeps your inbox clean and organized.

But if you need serious sales tools, Close CRM is the way to go.

It’s built for high-volume sales. 

It has a more flexible pipeline and better reporting.

You can try a free trial to see for yourself.

We’ve used both, and Close CRM fits the “sales powerhouse” category better for most teams.

We think it’s worth the extra money.

More of Close CRM

Here’s a brief comparison of Close CRM with these software solutions:

• Close CRM vs Gohighlevel: Close CRM focuses on sales teams with built-in calling and email for efficiency, while GoHighLevel is an all-in-one platform integrating sales, marketing automation, and lead generation.
• Close CRM vs Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
• Close CRM vs Keap: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
• Close CRM vs ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
• Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
• Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
• Close CRM vs Folk: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
• Close CRM vs Instantly: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
• Close CRM vs Clickup: Close CRM is a dedicated sales CRM for pipeline management and communication, whereas ClickUp is a versatile work operating system with project management, task organization, and customizable CRM capabilities.
• Close CRM vs Monday CRM: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
• Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. Capsule CRM is a simpler, more affordable contact manager primarily for basic relationship tracking.
• Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
• Close CRM vs Freshsales CRM: Close CRM emphasizes sales efficiency with built-in communication and automation. Freshsales CRM provides a comprehensive solution with advanced sales automation and in-depth reporting.
• Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
• Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.

More of Copper CRM

Here’s a brief comparison of Copper CRM with these software solutions:

• Copper CRM vs Gohighlevel: Copper CRM offers deep integration with Google Workspace for streamlined relationship management, while GoHighLevel is a comprehensive marketing automation platform with advanced lead generation.
• Copper CRM vs Pipedrive: Copper CRM excels in Google Workspace integration and contact management, while Pipedrive focuses on visual sales pipeline management for sales-driven organizations.
• Copper CRM vs Keap: Copper CRM provides seamless Google integration for simplified CRM, whereas Keap offers robust sales and marketing automation with extensive features.
• Copper CRM vs ActiveCampaign: Copper CRM offers intuitive Google Workspace integration for managing customer interactions, while ActiveCampaign focuses on advanced marketing automation and detailed customer segmentation.
• Copper CRM vs Hubspot: Copper CRM prioritizes deep Google Workspace integration and ease of use, whereas HubSpot provides a comprehensive suite of marketing, sales, and service tools.
• Copper CRM vs Clickfunnels: Copper CRM is a customer relationship management system, while ClickFunnels is a specialized sales funnel builder designed to generate leads and automate sales.
• Copper CRM vs Folk: Copper CRM offers strong integration with Google Workspace for sales and contact management, while Folk emphasizes simple, collaborative contact organization and customization.
• Copper CRM vs Instantly: Copper CRM provides a full CRM experience with Google Workspace integration, whereas Instantly is primarily an email outreach tool for cold email campaigns.
• Copper CRM vs ClickUp: Copper CRM is a specialized CRM tightly integrated with Google Workspace, while ClickUp is a versatile work management platform that includes CRM functionalities, among many others.
• Copper CRM vs Monday CRM: Copper CRM provides a simple, Google-centric CRM experience, while Monday CRM offers highly customizable visual workflows and robust project management features.
• Copper CRM vs Capsule CRM: Copper CRM offers deep Google Workspace integration and strong sales pipeline features, while Capsule CRM is a simpler contact manager focused on basic sales tracking.
• Copper CRM vs Insightly: Copper CRM focuses on Google Workspace integration and intuitive sales pipelines, while Insightly offers a broader CRM with project management and advanced workflow automation.
• Copper CRM vs Freshsales CRM: Copper CRM provides contextual CRM with visual pipelines and Google integration, while Freshsales CRM offers AI-powered lead scoring, advanced analytics, and integrated communication.
• Copper CRM vs Salesforce: Copper CRM offers a user-friendly solution tightly integrated with Google Workspace. At the same time, Salesforce is a highly customizable and extensive enterprise-level CRM with a vast feature set.

Frequently Asked Questions