Picking the right CRM is tough, right?
You’re looking at Copper CRM and Close CRM.
Imagine wasting money on a CRM that doesn’t fit your needs.
You’re stuck with clunky software, missed leads, and a team that’s just plain frustrated.
Don’t worry; we’ll break down Copper CRM vs Close CRM in a simple way.
Overview
To provide a clear and practical comparison.
We’ve gone hands-on. Our team spent significant time testing both Copper CRM and Close CRM.
We explored their features, ran sales scenarios, and analyzed their ease of use.
This direct experience forms the basis of our comparison, ensuring you get real-world insights.
Want a CRM that seamlessly integrates with your Google apps? Experience a smoother workflow!
Pricing: It has a free trial. The premium plan starts at $9/month.
Key Features:
- Google Workspace Integration
- Contact Management
- Pipeline Management
Start your trial and experience the CRM that’s helped thousands of businesses boost their sales.
Pricing: It has a free trial. The premium plan starts at $35/month.
Key Features:
- Built-in calling
- Email sequences
- Advanced Reporting
What is Close CRM?
Alright, let’s talk about Close CRM.
It’s built for sales teams that love to call. It has built-in calling.
That’s a huge plus for some. It also helps you automate email sequences.
And it’s great for lead management.
Also, explore our favorite Close CRM alternatives…
Our Take
Close the deal with Close CRM! Start your 14-day free trial and experience the CRM that’s helped thousands of businesses boost their sales.
Key Benefits
- Built-in calling: Make and receive calls directly within Close.
- Powerful email sequences: Automate your outreach and follow-up.
- Advanced reporting: Track your progress and identify areas for improvement.
- Sales automation: Streamline repetitive tasks and save time.
- Dedicated support: Get help from their expert team when you need it.
Pricing
- Essentials: $35/seat/month.
- Growth: $99/seat/month.
- Scale: $139/seat/month.
Pros
Cons
What is Copper CRM?
So, you’re looking at Copper CRM.
Think of it as a super-organized friend for your sales team.
It plays nice with Google Workspace. That’s a big plus.
It helps you track deals and manage projects.
Basically, it keeps everything in one place.
Also, explore our favorite Copper CRM alternatives…
Our Take
Stop wasting 10 hours a week on manual data entry! Copper CRM software automates your sales process and integrates seamlessly with Google Workspace.
Key Benefits
Copper CRM excels in simplicity and integration. Here’s what makes it stand out:
- Effortless Google Workspace integration: Manage your contacts, deals, and projects without leaving your Gmail inbox.
- Intuitive interface: Copper is easy to navigate, even for CRM beginners.
- Visual pipeline management: Get a clear view of your sales process and track deals with ease.
- Automated data entry: Copper automatically captures contact information from emails and other interactions, saving time and effort.
Pricing
All pricing will be billed annually.
- Starter: $9/seat/month.
- Basic: $23/seat/month.
- Professional: $59/seat/month.
- Business: $99/seat/month.
Pros
Cons
Feature Comparison
This comparison evaluates two distinct approaches to sales: Copper, a CRM built for deep integration with the Gmail inbox and minimizing manual data entry.
Close CRM, a high-velocity sales platform specializing in maximizing interactions with phone calls and high efficiency for sales reps.
This analysis will clarify which crm software is the better fit for optimizing your sales processes and boosting full team engagement.
1. Core Focus and Integration
- Copper: Built around the Google ecosystem, emphasizing seamless integration with the Gmail inbox, Google Docs, and Google Calendar. It aims to minimize manual data entry by logging activity automatically.
- Close: Focuses purely on high-velocity sales, maximizing communication speed and volume for sales reps. It features built in calling and strong communication tools for full team engagement.
2. Communication Capabilities
- Copper: Relies heavily on its Chrome extension and Gmail inbox integration for communication, utilizing email tracking and logging. It does not natively include phone calls but integrates with third-party tools.
- Close: Features robust built in calling capabilities, including the ability to dial multiple numbers sequentially (Power Dialer), along with features like call coaching to maximize efficiency for the sales reps.
3. Data Entry and Automation
- Copper: Workflow automation is strong, specializing in automatically capturing customer relationship management data from Google interactions, greatly reducing manual data entry.
- Close: Automation focuses on sales sequences and task creation. It excels at auto-logging every phone calls and email, ensuring accurate activity tracking with minimal user effort.
4. Customization and Data Objects
- Copper: Offers flexible custom objects in its higher tiers, allowing users to tailor the crm software to specific business data and internal sales processes.
- Close: Also supports custom objects and fields, providing flexibility to track specific data points related to customer relationships and sales funnel progression.
5. Platform Accessibility
- Copper: Accessible via web app and a mobile device. Its primary experience is heavily tied to the Chrome extension and the desktop browser.
- Close: Provides dedicated mobile device apps that maintain much of the desktop functionality, ensuring sales reps can access and act on opportunities while on the go.
6. Sales Pipeline Management
- Copper: Offers visual pipeline management integrated seamlessly with the Google environment. It helps sales reps track leads and opportunities in their familiar ecosystem.
- Close: Provides highly intuitive and configurable pipelines, focused entirely on moving prospects through the sales processes. It is designed to track progression and generate quick insights for closing more deals.
7. Lead and Contact Management
- Copper: Strong contact management that pulls detailed information directly from email signatures and website tracking data, automatically building profiles.
- Close: Features robust lead and contact management alongside strong search and filtering capabilities, allowing sales reps to quickly prioritize and find leads crucial for sales processes.
8. Marketing and Support Features
- Copper: Includes basic marketing tools and sequences but integrates better with external marketing tools platforms. It’s suitable for small businesses and teams using Google for communications.
- Close: Provides communication features like email templates and sequencing, but lacks the broader marketing tools suite. Its focus on professional features ensures the sales team has everything needed for direct outreach.
9. Overall Value for Sales Processes
- Copper: Provides a solution for small businesses that value a streamlined, non-disruptive experience within their Google Workspace. Its crm software pricing structure is generally per user.
- Close: Offers high return on investment for aggressive sales environments that require the efficiency of dial multiple numbers and maximizing team engagement to close deals quickly.
10. Pricing and Advanced Features
- Copper crm pricing starts with lower tiers for small business but scales quickly. The professional plan and business tier provide advanced capabilities like lead scoring. Paid monthly plans are available for flexibility, and the gmail extension simplifies the experience. Copper’s integration with google products like google drive and google sheets is a major draw for new contacts.
- Close: Offers a straightforward sales crm pricing model, typically per user, with all communication features included from the start. Users can create pipelines easily and benefit from features like email sequence automation and sending bulk emails. While it offers limited features beyond sales communication, it helps easily track performance and automate tasks better than most other crm solutions, maximizing sales productivity.
What to Look For in a CRM Platform?
Consider your team’s existing workflow; seamless integration is key.
- Evaluate scalability: Will the CRM grow with your business?
- Assess the learning curve; ease of use impacts adoption.
- Prioritize features that directly address your sales challenges.
- Don’t overlook customer support; reliable help is essential.
- Mobile accessibility matters for teams on the go.
- Data security should be a top priority.
- Think about long-term ROI & project management, not just immediate costs.
Final Verdict
So, after looking at both, which one wins?
For us, it depends on your needs.
If you live in Google Workspace, Copper CRM is solid. It keeps your inbox clean and organized.
But if you need serious sales tools, Close CRM is the way to go.
It’s built for high-volume sales.
It has a more flexible pipeline and better reporting.
You can try a free trial to see for yourself.
We’ve used both, and Close CRM fits the “sales powerhouse” category better for most teams.
We think it’s worth the extra money.
More of Copper CRM
Here’s a brief comparison of Copper CRM with these software solutions:
- Copper CRM vs Pipedrive: Copper CRM excels in Google Workspace integration and contact management, while Pipedrive focuses on visual sales pipeline management for sales-driven organizations.
- Copper vs GoHighLevel: Copper is best for teams using Google. It is simple to use and built right into Gmail. GoHighLevel is a bigger tool for marketing agency needs. It has more powerful automation and can manage multiple clients.
- Copper CRM vs Keap: Copper CRM provides seamless Google integration for simplified CRM, whereas Keap offers robust sales and marketing automation with extensive features.
- Copper CRM vs ActiveCampaign: Copper CRM offers intuitive Google Workspace integration for managing customer interactions, while ActiveCampaign focuses on advanced marketing automation and detailed customer segmentation.
- Copper CRM vs Hubspot: Copper CRM prioritizes deep Google Workspace integration and ease of use, whereas HubSpot provides a comprehensive suite of marketing, sales, and service tools.
- Copper CRM vs Clickfunnels: Copper CRM is a customer relationship management system, while ClickFunnels is a specialized sales funnel builder designed to generate leads and automate sales.
- Copper CRM vs Folk: Copper CRM offers strong integration with Google Workspace for sales and contact management, while Folk emphasizes simple, collaborative contact organization and customization.
- Copper CRM vs Instantly: Copper CRM provides a full CRM experience with Google Workspace integration, whereas Instantly is primarily an email outreach tool for cold email campaigns.
- Copper CRM vs ClickUp: Copper CRM is a specialized CRM tightly integrated with Google Workspace, while ClickUp is a versatile work management platform that includes CRM functionalities, among many others.
- Copper CRM vs Monday CRM: Copper CRM provides a simple, Google-centric CRM experience, while Monday CRM offers highly customizable visual workflows and robust project management features.
- Copper CRM vs Capsule CRM: Copper CRM offers deep Google Workspace integration and strong sales pipeline features, while Capsule CRM is a simpler contact manager focused on basic sales tracking.
- Copper CRM vs Insightly: Copper CRM focuses on Google Workspace integration and intuitive sales pipelines, while Insightly offers a broader CRM with project management and advanced workflow automation.
- Copper CRM vs Freshsales CRM: Copper CRM provides contextual CRM with visual pipelines and Google integration, while Freshsales CRM offers AI-powered lead scoring, advanced analytics, and integrated communication.
- Copper CRM vs Salesforce: Copper CRM offers a user-friendly solution tightly integrated with Google Workspace. At the same time, Salesforce is a highly customizable and extensive enterprise-level CRM with a vast feature set.
More of Close CRM
Here’s a brief comparison of Close CRM with these software solutions:
- Close CRM vs Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
- Close CRM vs Keap: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
- Close CRM vs ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
- Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
- Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
- Close CRM vs Folk: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
- Close CRM vs Instantly: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
- Close CRM vs Clickup: Close CRM is a dedicated sales CRM for pipeline management and communication, whereas ClickUp is a versatile work operating system with project management, task organization, and customizable CRM capabilities.
- Close CRM vs Monday CRM: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
- Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. Capsule CRM is a simpler, more affordable contact manager primarily for basic relationship tracking.
- Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
- Close CRM vs Freshsales CRM: Close CRM emphasizes sales efficiency with built-in communication and automation. Freshsales CRM provides a comprehensive solution with advanced sales automation and in-depth reporting.
- Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
- Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.
Frequently Asked Questions
Which CRM is better for a small sales team?
Copper CRM is often ideal for smaller teams, especially those heavily reliant on Google Workspace. Its simpler interface and lower entry cost make it accessible.
Does Close CRM offer a free trial?
Yes, Close CRM offers a free trial. This allows potential users to test its features, like built-in calling and email sequences, before committing to a paid plan.
Can Copper CRM integrate with my existing email inbox?
Yes, Copper CRM strongly integrates with Gmail and Google Workspace, automatically syncing emails and contacts, making communication easy to manage.
Is Close CRM suitable for high-volume sales?
Absolutely. Close CRM is designed for high-volume sales, with features like power dialing, SMS, and robust email sequences that streamline outreach.
Which CRM has a more flexible pipeline customization?
Close CRM generally offers more flexible pipeline customization. It allows users to tailor their sales process to fit unique business needs, offering more custom options.
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