مراجعة Zoho Social: هل هي أفضل أداة للتواصل الاجتماعي في عام 2024؟

Tired of juggling multiple social media accounts and platforms?

It’s a struggle to keep up with posting, engaging, and analyzing across different networks.

Zoho Social promises to simplify your life.

Let’s dive deep into Zoho Social and see if it’s the best وسائل التواصل الاجتماعي management solution for 2024!

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ما هو Zoho Social؟

Zoho Social is like a command center for all your social media activities.

Imagine having a tool that helps you manage multiple social media accounts, like Facebook, Twitter, and Instagram, all in one place.

That’s Zoho Social! It helps you schedule posts, track your brand mentions, and see how well your social media campaigns are performing.

Think of it as a way to organize and boost your active social media presence.

There’s even a Zoho Social mobile app so you can stay connected wherever you go!

Who Created Zoho Social?

Zoho Social was created by Zoho Corporation, a company founded by سريدهار فيمبو back in 1996.

They’re all about making powerful yet user-friendly software.

Zoho saw that social media managers were struggling to keep up with multiple social channels.

So, they built Zoho Social to help people فورا publish posts, track engagement, and get a handle on their social media strategy.

Plus, it works seamlessly with other Zoho apps, making it a great choice for businesses already in the Zoho ecosystem.

أهم مزايا Zoho Social

• Manage multiple social media accounts from one place: No more switching between Facebook, Twitter, Instagram, and other platforms. Zoho Social lets you handle them all under one roof.
• Powerful scheduling features: With robust scheduling tools, you can plan your social media calendar for weeks or even months. The publishing queue gives you a clear picture of what’s scheduled and when.
• Monitor your brand with ease: Keep tabs on hashtags & mentions related to your brand to address customer inquiries or join conversations quickly.
• Boost engagement with smart scheduling: Zoho Social helps you schedule posts at the optimal time to reach the right audience and boost engagement.
• Track performance with custom reports: Get detailed insights into how the social media campaigns are performing with pre-built and custom reports. Your بيانات is automatically synced from all your connected accounts.
• Stay connected on the move: The Zoho Social mobile app lets you manage your social media presence even when you’re on the move. You can add posts, respond to comments, and track performance anytime, anywhere.
• Integrate with other Zoho apps: If you’re already using other Zoho apps, Zoho Social integrates seamlessly, giving you even more control over your عمل العمليات.
• واجهة سهلة الاستخدام: Zoho Social’s clean and intuitive interface makes it a breeze to use, even if you’re new to social media management tools.
• Great value for money: Zoho Social offers a lot of features at a competitive price, making it a great solution for businesses of all sizes.
• Generate new leads: With its ability to monitor mentions and track engagement, Zoho Social can help you identify potential leads & turn them into customers.

Best Features of Zoho Social

What truly sets Zoho Social apart from the competition are its unique features designed to streamline your workflow and boost your social media performance.

Let’s take a closer look at some of these standout features that make Zoho Social a top choice for social media managers:

1. إدارة علاقات العملاء

Zoho Social’s seamless integration with Zoho إدارة علاقات العملاء allows you to turn social media interactions into potential leads.

You can track social media conversations, identify potential customers, and add them directly to your إدارة علاقات العملاء.

This helps you nurture relationships and convert followers into paying customers.

2. Bigin

Bigin is a مبسط CRM designed for small businesses.

Zoho Social’s integration with Bigin helps you manage customer relationships and track social media interactions in a streamlined way.

You can capture leads from social media, track conversations, and provide personalized support – all from within Bigin.

3. أتمتة التسويق

Zoho Social integrates with Zoho’s marketing الأتمتة tools to help you streamline your campaigns.

This great feature allows you to manage lead generation and nurturing, and track customer journeys.

It helps you identify which social media posts and campaigns are yielding the best results, providing a clear picture of your overall marketing efforts.

4. أداة إنشاء صفحات الهبوط

With Zoho’s Landing Page باني, you can create and publish high-converting landing pages.

You can easily connect these pages to your social media campaigns to capture leads directly from your social media channels.

It’s an excellent way to turn social media engagement into a measurable return.

5. Zoho Community Spaces

This feature helps you build and manage online communities.

You can use it to create a space for customers to share feedback, ask questions, and engage with your brand.

This helps you build brand loyalty, reduce the burden on your customer service team, and gain valuable insights from your audience.

6. SalesIQ

SalesIQ is a live chat and visitor tracking tool.

Its integration with Zoho Social allows you to see which social media channels are driving traffic to your website.

You can then use this data to focus on the channels that are bringing in the most valuable visitors, and instantly publish posts that align with what’s working best.

7. Zoho Domains

With Zoho Domains, you can manage your website’s domain name right from within your Zoho account.

This provides a clean design and a central point for managing your online brand.

While not a direct social media feature, it supports your entire online presence.

8. Service Plus

Service Plus is Zoho’s customer service management platform.

The integration with Zoho Social helps you manage customer inquiries and support tickets that come in from social media.

It ensures you don’t miss any messages or mentions on a daily basis and helps you deliver a consistent customer experience.

9. Zoho Project Plus

Zoho Project Plus is a project management tool.

By integrating with Zoho Social, it helps you can manage your social media campaigns as full-fledged projects.

You can assign tasks, set deadlines, and collaborate with your team all from one platform, making sure your scheduled posts and other content are delivered on time.

التسعير

الإيجابيات والسلبيات

Understanding the strengths and weaknesses of any tool helps you make an informed decision.

So, let’s explore the good and the not-so-good about Zoho Social.

البدائل ل Zoho Social

• سبراوت سوشيال: اكتشف رؤى أعمق حول وسائل التواصل الاجتماعي وعزز التعاون بين أعضاء الفريق من خلال تحليلاتها الشاملة وميزاتها القوية.
• الطيار الاجتماعي: استمتع بخطط مناسبة للميزانية دون التضحية بإمكانيات الجدولة القوية، بما في ذلك خيارات النشر الجماعي الفعالة.
• إرسال: يمكنك إدارة وسائل التواصل الاجتماعي بسهولة بفضل واجهته البديهية وتكامله السلس مع العديد من أدوات التسويق.
• استوديو المحتوى: اكتشف محتوى جذابًا وقم بتبسيط عملية النشر عبر منصات مختلفة، مع إمكانية الاستفادة من الذكاء الاصطناعي للحصول على أفكار للمحتوى.
• هيروبوست: (المعلومات محدودة ← استكشف ما إذا كانت تقدم ميزات فريدة أو نموذج تسعير مصمم خصيصًا لتلبية احتياجات وسائل التواصل الاجتماعي المحددة.)
• أغورابلس: يمكنك إدارة حضورك على وسائل التواصل الاجتماعي بفعالية من خلال أدوات الاستماع الاجتماعي القوية وصندوق البريد الموحد لتسهيل التفاعل.
• المخزن المؤقت: بسّط عملية جدولة منشوراتك على وسائل التواصل الاجتماعي من خلال منصتها سهلة الاستخدام، وهي مثالية لتوزيع المحتوى بشكل مباشر.
• رشاش: تقدم Sprinklr مجموعة شاملة من الأدوات للمؤسسات الكبيرة التي تتطلب حلولاً متقدمة لإدارة وسائل التواصل الاجتماعي وتجربة العملاء.
• لاحقاً: إذا كانت استراتيجيتك تعتمد بشكل كبير على المحتوى المرئي، وخاصة على إنستغرام، فإن Later يوفر ميزات تخطيط وجدولة متخصصة.
• بوادر: حسّن سير عمل إنشاء المحتوى الخاص بك من خلال التقويم التعاوني وعمليات الموافقة على المحتوى الفعالة للفرق.
• بليز: (المعلومات محدودة ← التحقق مما إذا كانت توفر ميزة محددة أو تعالج شريحة معينة ضمن التسويق عبر وسائل التواصل الاجتماعي.)
• ميتريكوول: تعمّق في تحليل أداء حساباتك على وسائل التواصل الاجتماعي وراقب منافسيك عن كثب، وغالبًا ما يكون ذلك بسعر معقول أكثر.

Zoho Social Compared

• مقارنة بين Zoho Social و Sprout Social: Zoho أكثر اقتصادية (لمستخدمي Zoho). Sprout تحليلات متقدمة، واستماع، وفرق عمل.
• Zoho Social مقابل Metricool: Zoho: مناسب للميزانية. Metricool: تحليلات أقوى، وتركيز على المنافسين.
• Zoho Social مقابل Socialpilot: Zoho: فعال من حيث التكلفة. Socialpilot: تكاملات أوسع، وجدولة قوية.
• Zoho Social مقابل Sendible: يوفر Zoho ميزات أساسية بأسعار معقولة. بينما يوفر Sendible خدمات استماع شاملة. التقارير (الوكالات).
• مقارنة بين Zoho Social و Content Studio: Zoho: مناسب للميزانية. Content Studio: اكتشاف المحتوى، محتوى مدعوم بالذكاء الاصطناعي.
• Zoho Social مقابل Heropost: Zoho: خيار اقتصادي. Heropost: محتوى مدعوم بالذكاء الاصطناعي، ومعلومات عن المنافسين.
• مقارنة بين Zoho Social و Agorapulse: Zoho أكثر اقتصادية. Agorapulse قوي صندوق الوارد، الاستماع.
• Zoho Social مقابل Buffer: Zoho: مزايا أكثر مقابل السعر. Buffer: جدولة أسهل.
• مقارنة بين Zoho Social و Sprinklr: Zoho® للشركات الصغيرة والمتوسطة (لمستخدمي Zoho). Sprinklr® للشركات الكبيرة.
• Zoho Social مقابل Later: دعم Zoho لمنصة أوسع. لاحقًا، محتوى مرئي (إنستغرام).
• Zoho Social مقابل Loomly: Zoho: إدارة محتوى فعالة من حيث التكلفة. Loomly: تقويم المحتوى، العمل الجماعي.
• Zoho Social مقابل Blaze: تُعدّ القدرة على تحمل التكاليف والتكامل في Zoho من العوامل الرئيسية. أما Blaze، فتتميز بجدولة قوية ومحتوى مدعوم بالذكاء الاصطناعي.

Personal Experience with Zoho Social

As a social media manager, I was initially drawn to Zoho Social because of its clean and intuitive user interface.

Juggling multiple accounts across various platforms was becoming a nightmare, but Zoho Social streamlined everything.

Here are some key benefits my team and I experienced:

• الإدارة المركزية: We could finally manage all our social media accounts from a single dashboard. No more jumping between different apps!
• جدولة فعالة: The robust scheduling features allowed us to plan our content calendar and maintain a consistent posting schedule.
• Real-time Engagement: Monitoring mentions and comments across multiple platforms became a breeze, allowing us to respond promptly and engage with our audience.
• Performance Tracking: The analytics tools gave us valuable insights into our social media performance, helping us refine our strategy and make data-driven decisions.

Overall, Zoho Social significantly improved our social media workflow and helped us achieve better results.

الخاتمة

Zoho Social is a powerful and user-friendly social media management toothache that simplifies the process of managing multiple social media accounts.

With robust scheduling, monitoring, and analytics features, it empowers businesses to boost engagement, track performance, and achieve their social media marketing goals.

The seamless integration with other Zoho apps & the ability to schedule posts for optimal times are standout features that further enhance its appeal.

If you’re searching for a comprehensive social media management solution that won’t break the bank, Zoho Social is definitely worth considering.

Give it a try and see how it can transform your social media presence.

الأسئلة الشائعة