SugarCRM vs Close CRM: Find Your Fit in 2025!

بواسطة فهيم جوهردر | آخر تحديث Oct 29, 2025

الفائز

4.5

إدارة علاقات العملاء لمحة عامة
التواصل
الأتمتة
Cool integrations
Sales AI
تجربة مجانية متاحة مجاناً
Paid Plans from $35/month

جرّب الآن

الوصيف

3.0

أتمتة المبيعات
التكامل
أتمتة التسويق
صفحات الهبوط
الأمن لمحة عامة
Book Demo Now
الباقات المدفوعة من $19/شهرياً

جرّب الآن

Picking a إدارة علاقات العملاء is tough. You’re stuck between SugarCRM and Close إدارة علاقات العملاء.

Both look good. But which one fits الخاص بك الأعمال? It’s a big decision.

And you don’t want to mess it up.

Imagine choosing the wrong one. You waste time. You lose money.

Your team gets frustrated. You miss out on sales. It’s a headache.

In this article, we’ll compare SugarCRM vs Close CRM and examine features, pricing, and what makes each one special.

You’ll know which one is best for you. Let’s find your fit in 2025.

لمحة عامة

We’ve spent countless hours diving deep into SugarCRM and Close CRM.

Our team rigorously tested each platform, exploring every feature and analyzing real-world use cases.

This hands-on experience allows us to provide a truly informed comparison.

3من أصل 5

SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing today!

التسعير: Book your demo plan. The premium plan starts at $19/month.

الميزات الرئيسية:

أتمتة فريق المبيعات
دعم العملاء
إعداد التقارير والتحليلات

Try sugarCRM now قراءة المراجعة الكاملة

4.5من أصل 5

Start your trial and experience the CRM that’s helped thousands of businesses boost their sales.

التسعير: It has a free trial. The premium plan starts at $35/month.

الميزات الرئيسية:

Built-in calling
Email sequences
Advanced Reporting

Try Close crm for FREE قراءة المراجعة الكاملة

ما هو SugarCRM؟

So, SugarCRM. What’s the deal? It’s a CRM, but it’s pretty flexible.

You can change it to fit your needs. Think big الأعمال or complex sales.

It can handle it.

استكشف أيضاً بدائل SugarCRM…

وجهة نظرنا

هل تريد زيادة المبيعات بمقدار 20% في عام 2025؟ يمكن لأدوات SugarCRM مثل Sugar Sell و Sugar Serve و Sugar Market المساعدة! أتمتة التسويق وإدارة العملاء وإتمام المزيد من الصفقات.

Try sugarcrm now قراءة المراجعة الكاملة بدائل سكر الكرم

المزايا الرئيسية

منصة مفتوحة المصدر: يمنحك المزيد من المرونة والتحكم.
أتمتة المبيعات القوية: يمكنك تبسيط عمليات المبيعات وزيادة الإنتاجية.
أدوات إعداد تقارير ممتازة: احصل على رؤى قيّمة حول أداء مبيعاتك.
يتضمن تطبيق الهاتف المحمول access to your إدارة علاقات العملاء data on the go.
مجتمع كبير: استفد من ثروة من الموارد والدعم.

Try SugarCRM now

التسعير

SugarCRM offers a free trial to test things out. Their paid plans start at $49 per user per month. Here’s the breakdown:

الأساسيات: $19/مستخدم/شهر، ثلاثة مستخدمين كحد أدنى.
قياسي: $59/مستخدم/شهرًا، عشرة مستخدمين كحد أدنى.
متقدم: $85/مستخدم/شهر، عشرة مستخدمين كحد أدنى.
رئيس الوزراء: $135/مستخدم/شهر، عشرة مستخدمين كحد أدنى.

Try SugarCRM now

الإيجابيات

منصة قابلة للتخصيص للغاية.
ميزات قوية لإعداد التقارير.
تقدم نسخة تجريبية وخطة مجانية.
يتم تضمين تطبيق الهاتف المحمول.
مجتمع كبير ونشط.

السلبيات

يمكن أن يكون إعداده معقداً.
تبدو الواجهة قديمة.
أتمتة التسويق مكلفة.
Not as intuitive as GoHighLevel.
تبدو بعض الميزات غير متقنة.

Try SugarCRM now

What is Close CRM?

Okay, let’s talk about Close CRM. It’s built for sales teams.

Especially outbound sales. They focus on calls and emails.

It’s fast. It’s meant to close deals.

استكشف أيضاً Close CRM alternatives…

وجهة نظرنا

Close the deal with Close إدارة علاقات العملاء! Start your 14-day free trial and experience the CRM that’s helped thousands of businesses boost their sales.

Try Close crm For free قراءة المراجعة الكاملة Check close crm alternatives

المزايا الرئيسية

Built-in calling: Make and receive calls directly within Close.
قوية email sequences: Automate your outreach and follow-up.
Advanced reporting: تتبع التقدم الذي أحرزته وحدد مجالات التحسين.
Sales automation: Streamline repetitive tasks and save time.
Dedicated support: Get help from their expert team when you need it.

Try close crm FOR FREE

التسعير

الأساسيات: $35/seat/month.
النمو: $99/seat/month.
المقياس: $139/seat/month.

Try close crm FOR FREE

الإيجابيات

Best built-in calling feature.
وفّر عليّ الكثير من الوقت.
The email sequences are compelling.
The reporting gives me valuable insights.

السلبيات

More expensive than some CRMs.
The interface can feel a bit overwhelming at first.

Try close crm FOR FREE

Feature Comparison

This analysis evaluates SugarCRM, the established leading crm platform known for its enterprise sales and service features.

Close CRM, a high-velocity CRM specializing in minimizing manual البيانات entry and maximizing sales processes efficiency.

This comparison will clarify which crm platform is better for enterprise scale and service الأتمتة versus boosting sales team engagement with integrated phone calls and professional features.

1. Core Platform Focus and Scale

شوجرCRM: Primarily a modular crm platform focused on enterprise-level customer relationships, selling integrated clouds like sugar sell and sugar serve. It’s built for complex, scaled operations, offering service automation and deep customization.
Close: A high-velocity crm platform designed to maximize the time sales reps spend selling. Its sales processes are built around speed, full team engagement, and minimizing the need for manual data entry across small businesses.

2. Built-in Communication and Dialer

شوجرCRM: Provides standard features for calendar integration but relies heavily on third-party integrations for direct phone calls.
Close: Features built in calling (phone calls) via its powerful power dialer, enabling sales reps to dial multiple numbers rapidly and efficiently. This focus ensures higher sales performance and instant team engagement, leading to more deals.

Try SugarCRM now

3. Sales Automation and Workflows

شوجرCRM: Offers comprehensive marketing automation via its sugar market product and allows drag and drop workflows throughout the system, ensuring high-level sales processes are followed.
Close: Focuses on sales automation for core calling and follow-up activities. It provides smart email features and reminders, but its automation is more focused on efficiency for sales reps rather than broad, modular enterprise-level marketing.

4. Pricing Model and Affordability

شوجرCRM: Pricing is typically structured per user, often requiring a ten user minimum for core modules like sugar sell. This results in higher crm prices and makes it a less affordable crm option, leading some to seek crm alternatives.
Close: Offers more flexible pricing suitable for small businesses, with a lower entry cost and simpler tiering. Its focus on core sales tools makes it a compelling, more affordable crm and crm alternatives option, especially for startup features.

Try SugarCRM now

5. Sales Pipeline and Forecasting

شوجرCRM: Provides specialized modules for robust sales forecasting and complex sales pipeline management. Its sales performance analytics are designed for large sales teams and executive reporting.
Close: Offers visual sales pipelines that are easy to manage and update, designed for velocity. While its forecasting is strong, it prioritizes real-time visibility and efficiency for the sales reps and sales team.

6. Customization and Data Objects

شوجرCRM: Supports extreme customization, including the creation of custom objects and bespoke interfaces tailored for specific industries, often assisted by enhanced support from partners.
Close: Offers customization for pipelines and fields, including custom objects, but focuses on speed and ease of use over the deep, often complex, customization offered by SugarCRM.

Try close crm FOR FREE

7. Support and Implementation

شوجرCRM: Offers enhanced support tailored for enterprise deployment and large-scale troubleshooting, often bundled with training and online support. Its reputation in software development is solid.
Close: Provides strong online support and is generally known for quick, smooth implementation, requiring less heavy professional services than SugarCRM. Its features, like call coaching, are highly valued by the sales team.

8. Device Accessibility

شوجرCRM: Offers mobile device access, but the feature set is primarily designed for robust desktop sales processes management.
Close: Features excellent mobile device apps that mirror the desktop experience, allowing sales reps to efficiently manage activities, track progress, and make phone calls while on the move, supporting full team engagement.

Try close crm FOR FREE

9. Learning and Training Tools

شوجرCRM: Provides extensive documentation and specialized, often costly, training programs (sometimes via partners) to maximize its professional features.
Close: The interface is renowned for its simplicity, lowering the learning curve. Features like call coaching provide integrated learning, allowing the sales team to quickly utilize its professional features.

What to Look For in a CRM Software?

سهولة الاستخدام: How quickly can the team learn it?
الاندماج: Does it work with your current tools?
التخصيص: Can it adapt to your specific needs?
قابلية التوسع: هل سينمو مع عملك؟
الدعم: What kind of help is available?
التسعير: Does it fit your long-term budget?
الوصول عبر الهاتف المحمول: Can your team use it on the go?
الإبلاغ: Does it give you the insights you need?

الحكم النهائي

So, which one wins? It depends on you. But, if we had to pick?

We’d lean towards Close CRM for most small to medium-sized businesses.

It’s just easier to use. It gets sales teams moving fast.

If you need super deep customization, SugarCRM is your pick.

But, for most folks, Close CRM hits the sweet spot. We tested both hard.

We know what works. Trust us. You’ll be happy with Close CRM.

Try sugarCRM now قراءة المراجعة الكاملة sugarCRM alternatives

Try Close crm for FREE قراءة المراجعة الكاملة إغلاق بدائل إدارة علاقات العملاء

More of Close CRM

Here’s a brief comparison of Close CRM with these software solutions:

إغلاق CRM مقابل Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
إغلاق CRM ضد كاب: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
إغلاق CRM CRM مقابل ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
إغلاق إدارة علاقات العملاء مقابل الشعبية: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
إغلاق CRM مقابل الإغلاق الفوري: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
Close CRM vs Clickup: Close CRM is a dedicated sales CRM for pipeline management and communication, whereas ClickUp is a versatile work operating system with project management, task organization, and customizable CRM capabilities.
إغلاق نظام إدارة علاقات العملاء مقابل إدارة علاقات العملاء يوم الاثنين: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. كبسولة CRM is a simpler, more affordable contact manager primarily for basic relationship tracking.
Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
إغلاق CRM CRM مقابل Freshsales CRM: Close CRM emphasizes sales efficiency with built-in communication and automation. Freshsales CRM provides a comprehensive solution with advanced sales automation and in-depth reporting.
Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.

الأسئلة الشائعة

What’s the main difference between SugarCRM and Close CRM?

SugarCRM offers deep customization and is suited for complex sales. Close CRM focuses on ease of use and outbound sales, with built-in calling and email tools. SugarCRM is more flexible, while Close CRM is more straightforward.

Which CRM is better for a small business?

Close CRM is often better for small businesses. It’s easier to set up and use, and its focus on sales communication helps small teams close deals faster. SugarCRM’s complexity might be too much for smaller teams.

Is SugarCRM or Close CRM more expensive?

SugarCRM’s pricing can vary widely based on customization and has minimum user limits. Close CRM’s pricing is more transparent and starts at a slightly higher per-user cost. The total cost depends on your specific needs and team size.

Can I customize Close CRM or SugarCRM?

SugarCRM is highly customizable. You can change almost everything to fit your needs. Close CRM offers less customization. It focuses on simplicity and core sales features. However, Close CRM does provide some basic customization.

Which CRM has better customer support?

SugarCRM offers tiered support options, with higher-priced plans receiving more support. Close CRM offers support through email and chat and provides extensive online resources. Both offer good support, but SugarCRM’s support is more in-depth for its higher-priced plans.