AnyDesk vs GoTo Resolve: Which Remote Access is Best in 2025?

Winner

4.5

• Access and control
• Security and privacy
• Collaboration
• Mobile device support
• Customizable
• Free trial available
• Paid Plans from $16.90/month

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Runner Up

3.5

• Mobile Device Management
• Unattended Access
• Patch Management
• Helpdesk Software
• Asset Management
• Free trial available
• Paid Plans from $23/month

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Are you tired of slow remote connections?

Does your current remote access software cause more headaches than it solves?

Two popular options are AnyDesk and GoTo Resolve.

But which one is best for you in 2025?

This guide will break down AnyDesk vs GoTo Resolve their features.

Overview

We tested AnyDesk and GoTo Resolve.

We used them for different tasks.

This helped us see how they work.

Now we will compare them side-by-side for you.

4.5out of 5

AnyDesk is known for its speed and making it a favorite for quick connections.

Pricing: It has a free trial. Paid plan starts at $16.90/yearly.

Key Features:

• Unattended access
• Remote printing
• Custom client generator

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3.5out of 5

Ready to simplify your IT support? Try GoTo Resolve now! Try it free and join the thousands!

Pricing: It has a free trial. Paid plan starts at $23/monthly.

Key Features:

• Asset Management
• Unattended Access
• Patch Management

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What is AnyDesk?

AnyDesk is another great remote access tool.

It’s known for being super fast.

It’s also very small in size.

You can use it to fix computers from anywhere.

Many people like it for quick help.

Also, explore our favorite AnyDesk alternatives…

Our Take

Securely use AnyDesk for remote desktop access! Join 170,000+ daily users enjoying seamless remote access. Download AnyDesk now!

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Key Benefits

• Super Fast: Uses special tech for speed.
• Small File Size: Only 600 KB to download.
• Huge User Base: Over 500 million downloads.
• Works Everywhere: Runs on Windows, Mac, Linux, mobile.
• Low Lag: Smooth even on slow internet.

Pricing

AnyDesk has different plans, too. They offer options for different needs.

• Solo Plan: $16.90/monthly
• Standard Plan: $25.90/monthly
• Advanced Plan: $57.90/monthly

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Pros

• Extremely fast connections.
• Very small program size.
• Easy to set up.
• Great for quick tasks.
• Smooth on weak internet.

Cons

• Less features than rivals.
• User interface is simple.
• Might lack advanced tools.

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What is GoTo Resolve?

Let’s talk about GoTo Resolve.

It’s a tool that helps you fix computer problems from anywhere.

You can control someone’s computer.

You can also chat with them.

It makes helping people easy. It’s good for small and medium-sized businesses.

Also, explore our favorite GoTo Resolve alternatives…

Our Take

GoTo Resolve is the secure, all-in-one IT management solution with built-in AI assistance and zero trust security.

Try goto resolve for free Read Full Review goto resolve alternatives

Key Benefits

GoTo Resolve has some cool features. Here are its best parts:

• Remote Monitoring: It watches your computers. It alerts you to issues.
• Ticketing System: You get 25 help tickets per month. This helps track problems.
• Endpoint Management: Manage up to 10 devices. Keep them secure and updated.
• Automated Tasks: Set up 3 automated actions. Save time on common fixes.
• Mobile Device Support: Help phones and tablets too. Connect from your phone.
• Strong Security: Your sessions are safe. Data stays private.

Pricing

GoTo Resolve has clear pricing. Here’s what you get:

• Remote Access: $23/month
• Remote Support Plus: $44/month
• Standard Endpoint Management: $57/month
• Premium Endpoint Management: Contact for pricing

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Pros

• Easy to set up.
• Simple for quick support.
• Good for small teams.
• Automated tasks save time.
• Mobile support is helpful.

Cons

• Free plan is limited.
• Advanced features cost more.
• Less global server presence.

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Feature Comparison

AnyDesk Software GmbH is a high-speed remote access provider.

While GoTo Resolve offers an all-in-one IT management and remote support platform.

This comparison highlights AnyDesk’s focus on dynamic performance versus GoTo Resolve’s comprehensive support capabilities.

1. Platform Focus: Remote Access vs. All-in-One IT

The core functionality of each product targets different needs, from quick remote control to full-scale service management.

• AnyDesk: Primarily a remote desktop software solution, focusing on high-speed remote control of windows pc and other operating windows remote desktops. Its thought through features center on a fast, reliable, anywhere remote desktop software experience.
• GoTo Resolve: A secure all-in-one platform for IT teams, integrating remote support, conversational ticketing, Remote Monitoring and Management (RMM), and automation to fix issues quicker and provide proactive support.

2. Performance and Dynamic Performance

AnyDesk is recognized for its proprietary codec that prioritizes low-latency and smooth screen sharing.

• AnyDesk: Delivers exceptional dynamic performance due to its innovative DeskRT codec, ensuring a smooth video play experience and low latency, even on poor connections. This allows professionals to establish connections and perform tasks with high efficiency.
• GoTo Resolve: Offers reliable performance for remote support sessions, but its architecture is balanced across a wider range of IT management and automation capabilities rather than solely optimizing for the highest possible frame rate remote control.

3. Integrated IT Automation and Ticketing

A key differentiator is GoTo Resolve’s inclusion of broader IT management and service delivery tools.

• GoTo Resolve: GoTo Resolve offers great features including built-in conversational ticketing, which allows the support team to receive requests and triage problems directly within messaging platforms like Microsoft Teams. It also features powerful IT automation capabilities.
• AnyDesk: Does not natively include IT ticketing or IT automation features. Its administration AnyDesk is focused on managing AnyDesk clients, settings, and remote desktop contacts, but customers need to integrate with external service desk solutions.

4. Unattended Access and Security

Both offer non-interactive access to remote devices, but their security models differ.

• AnyDesk: Provides unattended access secured by an access password and Two-Factor Authentication, ensuring only authorized desks can establish connections. The On-Premises option allows a private network to fully shields all information remains within the own network.
• GoTo Resolve: Provides unattended remote access with a security-first approach, built on a first-of-its-kind zero trust security architecture. This ensures a secure remote support session by strictly verifying access for agents and devices.

5. Client Installation and Connection Setup

The ease with which end-users can join a remote support session impacts the speed of service.

• AnyDesk: Users can choose to install anydesk or run the application portably. They can easily establish connections using the AnyDesk ID (and Alias) to grant anywhere access, and new users can find all the answers in the online help center.
• GoTo Resolve: The solution is designed for a friction-free experience, allowing agents to initiate a remote session via a simple download or even an in-browser experience for ad-hoc support, making it simple for customers to join.

6. Cross-Platform and Mobile Device Support

Providing remote control across multiple operating system environments, including mobile device support, is a standard feature.

• AnyDesk: Offers excellent compatibility AnyDesk across multiple operating systems, including operating windows remote desktops, Mac, Linux, Android, and iOS. The app is charge compatible across various versions for customers.
• GoTo Resolve: Provides full multi-platform remote support, allowing the support team to manage and remote control remote devices, including Windows, Mac, and mobile device support for Android and iOS devices, helping employees on the go.

7. Remote Monitoring and Management (RMM)

GoTo Resolve’s capabilities extend into proactively monitoring and managing endpoints, a key RMM feature.

• GoTo Resolve: GoTo Resolve offers RMM capabilities to proactively support and manage endpoints, including the ability to run system diagnostics, implement patch management, and assess hardware status remotely before a remote support session is even requested.
• AnyDesk: Primarily focuses on the interactive remote control experience. While the administration AnyDesk console allows for device management, it is not a full RMM platform and lacks built-in proactive support, monitoring, and automation functionality.

8. Customization and Corporate Identity

Professional users often require the ability to white-label the software for a consistent customer experience.

• AnyDesk: Provides flexibility customize anydesk clients, allowing companies to apply their own brand and corporate identity. This is part of AnyDesk offers to present the company anydesk software gmbh professionally.
• GoTo Resolve: Allows for standard customization and branding of the user interface and connection experience, helping organizations deliver a seamless service experience to their customers.

9. Multi-Agent Collaboration

The ability for multiple agents to collaborate on a single issue enhances the support team’s efficiency.

• GoTo Resolve: The platform is built to facilitate collaboration, allowing up to three agents to join a support session simultaneously, which helps support team members to fix issues quicker and manage complex problems together.
• AnyDesk: While an ongoing session can be transferred or another agent can be invited to join, GoTo Resolve’s platform is more explicitly designed for multi-agent support capabilities and help desk workflows.

What to Look for When Choosing a Remote Access Tool?

When picking a remote access tool, consider these points:

• Speed: Does it feel fast and smooth?
• Ease of Use: Is it simple to set up and use?
• Security: Does it protect your data well?
• Cost: Does it fit your budget?
• Features: Does it have what you need (file transfer, multiple users)?
• Compatibility: Does it work on all your devices (PC, phone)?
• Support: Can you get help if you have problems?
• Reliability: Does it connect without issues?
• Unattended Access: Can you connect when no one is there?

Final Verdict (Our Pick)

Which one is best?

For quick remote access, AnyDesk wins. It is very fast.

It is also easy to use.

But if you need more features, choose GoTo Resolve. 

It has extra tools for IT teams.

We tested both carefully. 

We give you clear answers. We help you pick the right tool. 

Choose what fits your daily work.

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Frequently Asked Questions