Feeling stuck with your current remote access solution?
You’re just wondering if there’s something better out there.
It’s like having a trusty old car, but you know there are sleeker.
In today’s fast-paced, remote-first world, having the right tools is essential.
You need a remote access tool that feels less like a chore and more like a superpower.
We’ve done the digging to bring you the top GoTo Resolve alternatives that can supercharge your remote work and improve client support.
Get ready to find your next favorite remote access tool!
What are the Best GoTo Resolve Alternatives?
Choosing the right remote access tool is a big decision.
We know you want something reliable, easy to use, and packed with the features you need.
That’s why we’ve put together a list of the top contenders.
We’ve examined what makes each one stand out so you can pick the perfect one for your team.
1. Getscreen (⭐️4.6)
GetScreen is a fantastic remote desktop tool.
It helps you manage computers from anywhere.
Its unique strength is simplicity and speed.
Unlock its potential with our GetScreen tutorial.
Our Take
Ready to experience smoother remote help? Over 90% of new Getscreen users report improved efficiency!
Key Benefits
Getscreen stands out for its ease of use and flexibility. Here are some of its best features:
- Browser-Based Access: Connect from anywhere with a web browser.
- Customizable Branding: White-label the client for your business.
- Wake-on-LAN: Turn on offline computers remotely.
- File Transfer: Easily send and receive files.
- Multi-Monitor Support: View all screens of the remote computer.
- Up to 1000 simultaneous sessions on the Enterprise plan.
Pricing
Getscreen offers a tiered pricing structure, starting with a free option.
- Lifetime Personal Plan: $149/month
Pros
Cons
2. RemotePC (⭐️4.4)
RemotePC is a tool for remote access.
It lets you control computers from anywhere.
It’s safe and very reliable for home or business use.
You can easily manage files and applications remotely.
It’s perfect for technical support or working away from the office.
Unlock its potential with our RemotePC tutorial.
Our Take
Ready to try RemotePC? Try it now and unlock your hidden potential! Join 170,000+ daily users enjoying seamless remote access.
Key Benefits
- Connect up to 50 computers with certain plans.
- Always-on remote access for convenience.
- Drag-and-drop file transfer is super easy.
- Remote printing from your home office.
- Session logging and reporting for tracking.
- Whiteboard feature for quick notes.
Pricing
RemotePC offers several plans.
- Consumer: $22.12/year
- Consumer: $44.62/year
- SOHO: $74.62/year
- Team: $224.62/year
- Enterprise: $449.62/year
Pros
Cons
3. TeamViewer (⭐️4.2)
TeamViewer is a very popular remote desktop tool.
It lets you connect to any device from anywhere in the world.
You can access and control computers, phones, and tablets.
It’s used a lot for IT support and remote work.
It’s known for being fast and very secure.
Unlock its potential with our TeamViewer tutorial.
Our Take
Ready to experience smoother remote help? Over 90% of new Getscreen users report improved efficiency!
Key Benefits
- Trusted by Millions: Over 640,000 businesses use TeamViewer.
- Wide Device Support: Connect to devices from 127 different makers.
- Works Everywhere: Use it on Windows, Mac, Linux, Android, and iOS.
- Secure Connections: Your data is kept safe and private.
Pricing
TeamViewer has different plans. The price changes based on what you need.
- TeamViewer Remote Access: $18.90/yearly
- TeamViewer Business Plan: $42.90/yearly
Pros
Cons
4. AnyDesk (⭐️3.8)
AnyDesk is a very fast remote desktop application.
It uses a unique codec for smooth connections.
This makes it feel almost like you’re sitting right in front of the remote PC.
It’s really quick to download and install.
Many people love it for its great speed and low latency.
Unlock its potential with our AnyDesk tutorial.
Our Take
Securely use AnyDesk for remote desktop access! Join 170,000+ daily users enjoying seamless remote access. Download AnyDesk now!
Key Benefits
- Super Fast: Uses special tech for speed.
- Small File Size: Only 600 KB to download.
- Huge User Base: Over 500 million downloads.
- Works Everywhere: Runs on Windows, Mac, Linux, mobile.
- Low Lag: Smooth even on slow internet.
Pricing
AnyDesk has different plans, too. They offer options for different needs.
- Solo Plan: $16.90/monthly
- Standard Plan: $25.90/monthly
- Advanced Plan: $57.90/monthly
Pros
Cons
5. GoTo Resolve (⭐️3.4)
GoTo Resolve is an all-in-one IT support solution.
It’s built for small and medium businesses.
This tool brings together remote access and helpdesk features.
It includes something called Zero Trust Security for safety.
It helps IT teams resolve problems quickly.
You can manage devices and tickets from one simple place.
Unlock its potential with our GoTo Resolve tutorial.
Our Take
GoTo Resolve is the secure, all-in-one IT management solution with built-in AI assistance and zero trust security.
Key Benefits
GoTo Resolve has some cool features. Here are its best parts:
- Remote Monitoring: It watches your computers. It alerts you to issues.
- Ticketing System: You get 25 help tickets per month. This helps track problems.
- Endpoint Management: Manage up to 10 devices. Keep them secure and updated.
- Automated Tasks: Set up 3 automated actions. Save time on common fixes.
- Mobile Device Support: Help phones and tablets too. Connect from your phone.
- Strong Security: Your sessions are safe. Data stays private.
Pricing
GoTo Resolve has clear pricing. Here’s what you get:
- Remote Access: $23/month
- Remote Support Plus: $44/month
- Standard Endpoint Management: $57/month
- Premium Endpoint Management: Contact for pricing
Pros
Cons
6. Splashtop (⭐️3.2)
Splashtop is a high-performance remote access solution.
It’s famous for delivering great video and audio quality.
Many people use it for remote work and education.
IT departments also rely on it for reliable support.
It is known as a fast and affordable alternative to other tools.
Unlock its potential with our Splashtop tutorial.
Our Take
Join over 600,000 daily users! Get instant remote access to any device with Splashtop for fast remote support.
Key Benefits
- Fast and Smooth Connection: Enjoy quick access. It feels like you are there.
- High-Quality Streaming: Get clear video and audio. Works great for media.
- Cross-Platform Support: Use it on any device. Windows, Mac, Linux, mobile.
- Enhanced Security Features: Your data stays safe. It uses strong encryption.
- Cost-Effective Plans: Save money with it. Good value for features.
Pricing
Splashtop has several plans. For personal use, Splashtop Personal is free. But it has limits.
Here are some other options:
- Solo: $5/month
- Pro: $8.25/month
- Performance: $13/month
- Enterprise: Contact for pricing
Pros
Cons
7. RealVNC Connect (⭐️2.8)
RealVNC Connect lets you see one computer on another.
It’s like having two screens in two different places.
You can control your work computer from your home laptop.
It uses a strong connection to keep things safe.
This is a very old and trusted program for remote control.
Unlock its potential with our RealVNC Connect tutorial.
Our Take
Securely use RealVNC for remote desktop access! Want robust, secure remote access for your business? Try it now!. Download RealVNC now!
Key Benefits
- Direct Access: Connect straight to your machines.
- Cross-Platform: Works on many devices.
- High Security: Encrypts your connections.
- Team Support: Helps many users at once.
- Flexible Licensing: Pay for what you need.
Pricing
VNC Connect has different plans.
- Premium: $29.75/month
- Plus: $16.50/month
- Essential: $8.25
Pros
Cons
Buyers Guide
How did we decide which remote support tools truly stand out?
Our research involved a deep dive into the current market, focusing on what professional IT users actually need.
We wanted to make sure our list was based on facts, not just features.
Here are the exact steps we took to find the best GoTo Resolve alternatives:
- Identified Core Market Needs: We started by defining the essential criteria for a professional remote support solution. This included finding tools that offer secure remote access, support for remote devices, and the ability to manage remote sessions effectively across diverse IT environments.
- Gathered Key Product Data: We analyzed platforms that offer features critical to modern support teams, such as:
- Unattended access and quick remote support.
- Essential functionality like multi-monitor support and the option for voice and video chat.
- Advanced security, including multi-factor authentication (MFA) and features like comprehensive session recording.
- Analyzed Critical Research Factors: We focused our analysis on four key factors for each product:
- Pricing: We assessed the cost, looking for value-for-money, especially for managed service providers and large support teams.
- Features: We highlighted the best features, such as an intuitive interface, mobile device management, and strong reporting features. We looked for specific high-value tools like Splashtop remote support and BeyondTrust remote support.
- Negatives: We noted what was missing or what users complained about, such as poor internet connection performance or a lack of comprehensive features compared to competitors like LogMeIn Resolve.
- Support or Refund: We checked for available customer support, community forums, and clear refund policies to ensure long-term usability.
- Used Specific Keyword Searches: Our research involved reviewing industry data and articles using precise terms like secure remote, remote access software, remote computer access, and cloud-based remote support to ensure we covered a wide range of relevant entities.
- Final Vetting: Only products that consistently ranked highly across these factors and delivered a robust, secure solution for support technicians needing to securely connect to multiple devices made our final list.
Wrapping Up
We’ve explored the top remote support software options out there.
Choosing the right tool is huge for your IT services.
We looked past what LogMeIn Resolve offers to find better choices.
Remember, the goal is to boost operational efficiency.
You need a tool that gives your techs comprehensive visibility without being physically present.
Whether you need a free plan for small businesses or an all-in-one solution with advanced features for medium-sized businesses, our list has you covered.
Look for tools with easy screen sharing, secure file transfer, and solid session logging.
Don’t forget to check for hidden fees!
The right choice for your remote access sessions on Windows, macOS, and Linux will save your team time and keep client sensitive information safe.
Frequently Asked Questions
What are the key features of the top GoTo Resolve alternatives?
Key features often include remote monitoring, endpoint management, and advanced reporting. These tools often support Windows, macOS, and Linux, allowing users to quickly troubleshoot. Many also integrate with your service desk for better flow.
Can I get a free trial or free plan for new users?
Yes! Many other alternatives like Splashtop offer a free plan or trial, perfect for new users or those with budget constraints. This lets small businesses test the tool before committing to the same product as larger companies.
Do these remote support software alternatives work on mobile and Chrome OS?
Most leading platforms, including Splashtop SOS, enable remote access on various devices. This includes PCs running Windows, MacBooks, and often mobile devices like Android or iOS, and sometimes even Chrome OS for full coverage.
How do these tools help business leaders with network issues?
Tools with robust remote monitoring and endpoint management give business leaders advanced reporting. This helps identify potential network issues and security problems proactively. It cuts downtime and improves reliability.
Which alternatives integrate well with collaboration tools like Microsoft Teams?
Several top alternatives offer integration with Microsoft Teams. This integration allows support teams to launch remote access sessions directly from a Teams chat. This streamlines the workflow and makes the service desk more efficient.
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