⚡ Quick Verdict:
- Pricing: ClickUp is free, with paid plans from $7/user/month. Bitrix24 starts at $49/organization/month.
- Best for: Bitrix24 for CRM-led small businesses. ClickUp for teams running projects and tasks.
- Key difference: Bitrix24 bundles a CRM, website builder, and calls. ClickUp focuses on tasks, views, and integrations.
- Our pick: ClickUp for most users. It rates 4.3 vs 3.0 and gives unlimited users a free plan.
Bitrix24 and ClickUp both promise to run your whole business from one app.
They are not built for the same job.
Bitrix24 is a CRM with project and chat tools attached.
ClickUp is a project management platform that can bend into a basic CRM.
Pick the wrong one, and your team fights the software every day.
Overview
This Bitrix24 vs ClickUp comparison covers pricing, features, and ease of use.
We reviewed documentation, pricing pages, and user reviews for both tools.
Our writers also spent hands-on time with each one.
Those notes appear in the “What Our Team Noticed” sections below.
By the end, you’ll know which tool fits your team.
What is Bitrix24?
Bitrix24 is a cloud-based collaboration tool built around a CRM.
It brings different aspects of business operations into one workspace.
It covers project management, customer support, and internal communications.
Sales teams track leads, deals, and customer relationships in one database.
You can reach it from anywhere, which helps remote teams stay connected.
It serves businesses of every size, from startups to large enterprises.
Watch this short video for a quick tour of the platform.
Bitrix24
Bitrix24 puts CRM, tasks, chat, and websites under one flat fee. It fits sales-driven small teams best.
Bitrix24 Pricing
Bitrix24 charges one flat fee per organization, not on a per user basis. Here’s how the plans break down.
| Plan | Price | Best For |
|---|---|---|
| Basic | $49/organization/month | Small teams starting with CRM and tasks |
| Standard | $99/organization/month | Growing teams (unlimited users, 100 GB storage) |
| Professional | $199/organization/month | Advanced features and unlimited online storage |
| Enterprise | $399/organization/month | Large companies with heavy usage |
Pricing verified September 2026.
Free trial: The Professional plan comes with a 30-day free trial.
Money-back guarantee: We couldn’t confirm a refund policy. Read the billing terms before you pay.
📌 Note: Bitrix24 does offer discounts for longer terms. Annual plans save 20%, and two-year plans save 31%. A free plan also covers core CRM, tasks, and documents with 5 GB of storage. Chat and collaboration tools stay free for unlimited users.
⚠️ Pricing Conflict: Our pricing database lists Basic at $49/organization/month and no free tier. Other sources describe a Plus plan at $39/month for 24 users. They also disagree on free plan limits, citing 12 users or unlimited users. The free plan skips invoicing and workflow automation. Confirm current plans on Bitrix24’s pricing page.
Key Benefits of Bitrix24
Here’s what makes Bitrix24 worth considering:
- All in one platform: CRM, tasks, chat, and documents live together. You pay for fewer separate apps.
- Flat pricing: One fee covers the organization, not each seat. Check each plan’s user cap first.
- Built-in sales tools: Lead management and a sales pipeline sit inside the core CRM. No add-ons needed.
- Calls and chat: Video calls and voice calls happen inside the same app. Your team skips separate meeting tools.
- Mobile apps: iOS and Android apps let you manage tasks and CRM data anywhere.
- Security: Data is hosted on Amazon Web Services with SSL encryption. Multiple layers of protection guard your records.
- Custom workspace: Pick a theme and hide unused left-menu items. The Home Dashboard keeps search, messages, and tasks in view.
What Our Team Noticed
Our writer signed up for Bitrix24 and explored its CRM, tasks, and chat tools. Here’s what stood out:
Bitrix24 Pros & Cons
✅ Pros
- Free version works well for small projects and teams
- CRM, projects, and chat in a single platform
- Flat organization pricing instead of per-seat fees
- Built-in sites, landing pages, and online stores
❌ Cons
- Steep learning curve, with many features to learn
- Some reviewers report bugs and slow customer support
- User complaints cite limited customization options
What is ClickUp?
ClickUp is project management software for planning, tracking, and sharing work.
It keeps tasks, docs, calendars, and chat in one workspace.
That means less switching between separate apps all day.
ClickUp helps you manage projects of any size, from to-do lists to complex projects.
Its AI assistant, ClickUp Brain, helps track workloads and time spent.
ClickUp earns a high score of 4.3 in our ratings.
This ClickUp review video shows the workspace in action.
🏆 Winner: ClickUp
ClickUp gives every team member tasks, docs, and chat in one place. The free plan covers unlimited users.
ClickUp Pricing
ClickUp offers a free plan and three paid plans. Paid tiers are charged per user.
| Plan | Price | Best For |
|---|---|---|
| Free | $0 | Solo workers testing essential features |
| Unlimited | $7/user/month | Small teams needing unlimited storage |
| Business | $12/user/month | Growing teams running many projects |
| Enterprise | Custom | Large orgs needing single sign on and live onboarding training |
Pricing verified September 2026.
Free trial: Paid plans include a 15-day free trial. The Free Forever plan stays completely free.
Money-back guarantee: ClickUp gives a 30-day money-back guarantee on all paid plans.
📌 Note: ClickUp’s free plan allows an unlimited number of members. It caps custom fields at 100 uses. The Enterprise plan adds HIPAA compliance. Like most SaaS tools, ClickUp plans cost less when billed annually.
⚠️ Warning: Upgrades apply to your entire workspace. Every member moves to the paid plan together. On the Business plan, a 20-person team pays for 20 seats.
Key Benefits of ClickUp
Here’s what makes ClickUp worth considering:
- Free for unlimited users: The Free Forever plan has no member limit. Reviewers rate it highly among free project tools.
- 1,000+ integrations: Connect Slack, Google Drive, Zoom, and many more apps.
- 1,000+ templates: Pre-built templates cover common workflows. You skip building from scratch.
- Personal command center: A Personal Planner and Notepad help you organize your own day.
- Custom dashboard: Tailor the main dashboard to your preferences. Reports can be personalized too.
- Security controls: 2-factor authentication and user permissions decide who sees what.
- Offline mobile app: Create new tasks and reminders even without a connection.
What Our Team Noticed
Our writer signed up for ClickUp and used it to plan tasks and track work. Here’s what stood out:
ClickUp Pros & Cons
✅ Pros
- Free Forever plan with unlimited users
- List, Board, Calendar, Gantt, and Timeline views
- Over 1,000 integrations with apps like Slack and Zoom
- ClickUp Brain AI assistant helps track workloads
❌ Cons
- Complex interface can overwhelm new users
- Reporting tools are scattered and hard to find
- No phone support, and live chat starts with a bot
Feature Comparison
Here’s the full comparison of Bitrix24 vs ClickUp across nine key features. Each section shows how both tools handle the same job, then we compare pricing.
| Feature | Bitrix24 | ClickUp |
|---|---|---|
| Starting Price | $49/organization/month | $0, then $7/user/month |
| Pricing Model | Flat per organization | Per user |
| Free Plan | ✅ (see pricing note) | ✅ |
| Built-in CRM | ✅ | ❌ (templates only) |
| Kanban & Gantt Charts | ✅ | ✅ |
| Workflow Automation | ✅ | ✅ |
| AI Assistant | ✅ Co-Pilot | ✅ ClickUp Brain |
| Time Tracking | ✅ | ✅ |
| Website & Store Builder | ✅ | ❌ |
| Best For | CRM-led small businesses | Project-focused teams |
1. Project & Task Management
Bitrix24: You can assign tasks, set deadlines, and track progress in one place. Customizable reports and shared dashboards help you generate reports in real time. It handles managing projects well, though menus feel crowded.
ClickUp: Work flows from Workspaces, Spaces, Folders, and Lists down to Tasks and Subtasks. You can link goals to tasks and watch KPIs on live dashboards. Dev teams also get sprint reports and burndown charts.
2. Kanban Boards & Project Views
Bitrix24: Tasks and deals appear on Kanban boards and Gantt charts. Drag a card to update its stage. You get fewer view options than ClickUp offers.
ClickUp: Switch between List, Board, Calendar, Gantt, and Timeline views. You can view tasks by due date, owner, or status. Compared with other project management tools, these views are very flexible.
The Calendar view also helps you plan deadlines across multiple projects.
3. CRM & Contact Management
Bitrix24: The Bitrix24 CRM stores every customer detail and interaction in one database. Pick Simple CRM to skip leads, or Classic CRM to start with them. Deals can also pull items from a product catalog.
ClickUp: ClickUp has no dedicated CRM module. Instead, you build a simple CRM tool from templates. It works for basic contact management, but sales steps stay manual.
⚠️ Warning: If CRM software is your main need, ClickUp will feel like a workaround.
4. Lead Generation & Sales Pipeline
Bitrix24: Bitrix24 captures, tracks, and nurtures leads through the sales funnel. Its contact center pulls inbound inquiries from chat, email, and phone into the CRM. You can also send email marketing campaigns to CRM segments.
ClickUp: ClickUp can collect leads through forms and move them across board statuses. That suits marketing teams tracking campaigns. It isn’t built for full sales management.
Bitrix24 goes further with a builder for landing pages, web forms, and online stores. You can connect Google Analytics to track visitors.
5. Workflow Automation
Bitrix24: Automated workflows handle routine updates, notifications, and reminders. Deals and tasks move forward without manual follow-ups. The free plan leaves these automation features out.
ClickUp: Build custom rules or pick from 100+ automation templates to save time. The AI Automation Builder helps you set rules in plain language. Reviewers rate its automations well against rival tools.
6. AI Assistant
Bitrix24: Co-Pilot is an AI assistant built into the platform. It helps you find features and automate tasks. That matters, because the menus hold so many tools.
ClickUp: ClickUp Brain helps you manage tasks and track workloads. It works alongside other features like Docs and Chat. It can also summarize work across your workspace.
7. Time Tracking & HR
Bitrix24: Bitrix24 tracks employee workloads and time spent on tasks. Its HR tools add an employee directory and a visual company structure chart.
ClickUp: ClickUp includes native timers, manual logging, time estimates, and timesheets. You can track billable hours against actual work. Workload views help with resource management and prevent burnout.
⚠️ Warning: Reviews call ClickUp’s time tracking cumbersome at times. It also lacks true employee scheduling.
8. Collaboration & Communication
Bitrix24: Bitrix24 works as a full communications platform with group chats and video calls. The activity stream feels like a social feed. Extranet access lets outside partners collaborate safely.
ClickUp: ClickUp’s communication features include a team messenger, docs, and a whiteboard feature. The AI Notetaker captures meeting notes for you. Guest access lets clients see shared work.
⚠️ Warning: Bitrix24’s feed moves fast. Updates get missed if nobody checks it daily.
9. Documents & File Sharing
Bitrix24: A built-in office suite creates documents, spreadsheets, and presentations. You can upload files to secure cloud storage. Real-time co-editing and version control keep everyone on the latest copy.
ClickUp: ClickUp Docs support real time editing right next to your tasks. Enterprise Search finds files across ClickUp and connected apps like Google Drive.
10. Pricing & Cost
Here’s how the plans line up side by side.
| Plan Level | Bitrix24 | ClickUp |
|---|---|---|
| Free | Not in our pricing data (see note) | Free: $0 |
| Tier 1 | Basic: $49/organization/month | Unlimited: $7/user/month |
| Tier 2 | Standard: $99/organization/month | Business: $12/user/month |
| Tier 3 | Professional: $199/organization/month | Enterprise: Custom |
| Tier 4 | Enterprise: $399/organization/month | ❌ |
Bitrix24: The flat fee rewards bigger teams. Seven users on ClickUp Unlimited cost $49/month, the same as Bitrix24 Basic. Past that point, Bitrix24 gets cheaper per person if the user cap fits.
ClickUp: ClickUp’s Unlimited plan is cheaper for solo users and smaller teams. The free plan offers enough features to run real projects. Costs rise with each person you add.
Different Scenarios
| If You Need… | Choose | Why |
|---|---|---|
| Tight budget, small team | ClickUp | Free plan with unlimited users |
| Built-in CRM and sales pipeline | Bitrix24 | Leads and deals for smaller businesses |
| Large team, fixed budget | Bitrix24 | Flat fee, not per seat |
| Complex tasks with many views | ClickUp | Gantt, Timeline, and workload views |
| Websites and online sales | Bitrix24 | Built-in site and store builder |
| Many app integrations | ClickUp | 1,000+ connected tools |
| Beginner-friendly | ClickUp | Fewer modules to learn first |
💰 Your Budget
ClickUp wins for solo users and small crews, thanks to its free forever plan. Bitrix24’s flat fee makes more sense once your team passes seven people.
🔌 Your Tech Stack
ClickUp connects with over 1,000 apps, including Slack for team communication. Bitrix24 replaces several business software tools instead of connecting to them.
📈 Your Sales Process
Need a classic CRM with lead stages and a contact center? Bitrix24 handles that natively, while ClickUp needs workarounds.
🎓 Your Experience Level
ClickUp gets mixed reviews on ease of use from new users. Bitrix24’s user interface is harder, so plan time for staff training.
🆓 Free Trials and Demos
Start on ClickUp’s free plan, then try a paid tier for 15 days. Bitrix24 gives a 30-day trial of its professional plan.
🛟 Support Options
ClickUp has 24/7 live chat, a knowledge base, and ClickUp University, but no phone support. Bitrix24 offers support resources and live training webinars, though reviewers mention slow fixes.
Switching Guide
Already using one of these tools? Here’s what to expect if you switch.
🔄 Switching from Bitrix24 to ClickUp?
✅ What you’ll gain:
- A free plan with unlimited users
- 1,000+ integrations and 100+ automation templates
- Timeline and workload views for complex tasks
❌ What you’ll lose:
- A built-in CRM, contact center, and sales funnel
- Voice calls and extranet access
- Sites, landing pages, and online stores
📋 How to switch:
- Export tasks and CRM records from Bitrix24 as CSV files.
- Create a ClickUp account and set up Spaces and Lists.
- Use ClickUp’s importer to import data and map custom fields.
🔄 Switching from ClickUp to Bitrix24?
✅ What you’ll gain:
- A full CRM with lead management and a product catalog
- Flat organization pricing instead of per-seat fees
- An employee directory and HR tools
❌ What you’ll lose:
- Over 1,000 native integrations
- Sprint reports and burndown charts
- The Personal Planner and Notepad
📋 How to switch:
- Export your tasks and lists from ClickUp as CSV files.
- Create a Bitrix24 account and set up your company structure.
- Import contacts with the CRM import tool, then rebuild projects.
What Our Review Didn’t Cover
This comparison focused on small teams and growing companies. We didn’t test API access, on-premise Bitrix24, or data rules in the European Union. We also skipped some of ClickUp’s features in depth, like Enterprise controls. New features may change these tools after September 2026.
Final Verdict
| Category | Winner |
|---|---|
| 💰 Pricing | ClickUp |
| 📋 Project & Task Management | ClickUp |
| ⚡ Workflow Automation | ClickUp |
| 🤖 AI Assistant | ClickUp |
| 🔌 Integrations | ClickUp |
| 🎯 CRM & Sales | Bitrix24 |
| 💬 Collaboration & Communication | Bitrix24 |
| ⏱️ Time Tracking & HR | Bitrix24 |
| 🏆 Overall Winner | ClickUp |
🏆 WINNER: CLICKUP
ClickUp wins 5 out of 8 categories.
Best for: Project management, task management, and teams that rely on many apps
Bitrix24 and ClickUp solve different problems. Bitrix24 is a CRM-led business suite. ClickUp is a task-first project management platform.
Bitrix24 suits small businesses and medium sized businesses needing sales, chat, and HR together. It gives those teams one unified platform at a flat price.
For most teams, ClickUp is the better choice. It is free for unlimited users and connects to far more apps. Its 4.3 rating also beats Bitrix24’s 3.0.
More of Bitrix24 Compared
Here’s how Bitrix24 stacks up against other CRM tools:
Bitrix24 wins on: flat organization pricing, built-in project tools, and communications tools like video calls.
HubSpot wins on: a more user friendly interface, stronger marketing automation, and easier onboarding.
Bitrix24 vs Salesforce
Bitrix24 wins on: a lower entry price, an office suite, and a website builder.
Salesforce wins on: advanced lead management, deeper customization, and a better fit for large enterprises.
Bitrix24 wins on: native Gantt charts, extranet access, and team chat in one app.
Zoho CRM wins on: more customization, stronger analytics, and tight links to other Zoho apps.
Bitrix24 wins on: no per-seat fees, HR tools, and file sharing built in.
Freshsales CRM wins on: an easier learning curve, a sales-only layout, and quicker setup.
Want more options? This video covers other Bitrix24 alternatives.
More of ClickUp Compared
Here’s how ClickUp stacks up against other project tools:
ClickUp vs Monday.com
ClickUp wins on: better value for money, more view types, and built-in docs and whiteboards.
Monday.com wins on: a gentler learning curve, colorful visual boards, and faster team setup.
ClickUp vs Asana
ClickUp wins on: a free plan for unlimited users, native time tracking, and small-team fit.
Asana wins on: a cleaner interface, simpler task lists, and less setup work.
ClickUp vs Trello
ClickUp wins on: Gantt and Timeline views, help from ClickUp Brain, and built-in time tracking.
Trello wins on: an incredibly easy Kanban setup, a shorter learning curve, and less clutter.
ClickUp wins on: native time tracking, workload views, and 100+ automation templates.
Notion wins on: flexible wiki pages, a cleaner writing space, and database-style notes.
Frequently Asked Questions
What is Bitrix24 used for?
It runs CRM, sales, projects, and team chat in one place. Companies use it to track leads, assign tasks, hold video calls, and share documents.
Is Bitrix24 free forever?
A free plan exists with no end date. It covers core CRM, tasks, and 5 GB of storage. It skips invoicing and workflow automation, though.
What is ClickUp best for?
It’s best for teams managing tasks and projects. Marketing, product, and operations teams get flexible views, time tracking, and many integrations.
How much does ClickUp cost?
There’s a free plan. Unlimited costs $7/user/month, and Business costs $12/user/month. Enterprise pricing is custom.
Is Bitrix24 safe to use?
Yes, for most businesses. Data is hosted on Amazon Web Services with SSL encryption. As with any cloud tool, use strong passwords and review access settings.
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