

⚡ Nhận định nhanh:
- Chạy: ActiveCampaign starts at $15/month. Copper CRM starts at $9/seat/month.
- Phù hợp nhất cho: ActiveCampaign for marketing and sales tự động hóa. Copper CRM for teams living inside Gmail.
- Điểm khác biệt chính: ActiveCampaign is an email marketing platform with a built in CRM. Copper is a sales CRM with light marketing tools.
- Lựa chọn của chúng tôi: ActiveCampaign, rated 4.0 against Copper’s 3.5, because it covers email campaigns and pipeline work in one tool.

These two tools are not really competing for the same job.
ActiveCampaign sells marketing automation with a CRM attached.
Copper CRM sells customer relationship management that lives inside your Gmail inbox.
Most buyers land here because they want one tool instead of two.
That single question decides which one fits your việc kinh doanh.
Toàn cảnh
This ActiveCampaign vs Copper CRM comparison covers pricing, key features, and daily usability.
Our sources are published specs, help docs, and public user reviews.
Các cây bút của chúng tôi cũng đã dành thời gian trực tiếp tìm hiểu cả hai tài khoản.
Những ghi chú đó xuất hiện trong phần "Những điều nhóm chúng tôi nhận thấy" bên dưới.
By the end you will know which crm platform suits your sales process.
ActiveCampaign là gì?
ActiveCampaign is a Customer Experience Automation platform for email marketing and sales automation.
It combines email campaigns, automation, and a built in CRM in one account.
The visual drag and drop thợ xây lets you build automations without code.
You can reach contacts through email, SMS, WhatsApp, and social ads.
ActiveCampaign offers four tiers, from small businesses up to large sales teams.
Most teams pick it for advanced automation rather than plain newsletters.

The walkthrough below shows the dashboard and the email builder in action.

🏆 Người chiến thắng: ActiveCampaign
Over 900 pre built templates and 950 integrations. Free migration from your old newsletter tool. Fourteen day trial with no card.
Bảng giá ActiveCampaign
Four tiers, priced by contacts and features.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Người mới bắt đầu | 15 đô la/tháng | Small teams sending basic email campaigns |
| Thêm vào đó | 49 đô la/tháng | Lead scoring and a real sales pipeline |
| Chuyên nghiệp | 79 đô la/tháng | A more advanced user needing split automations |
| Doanh nghiệp | 145 đô la/tháng | Big businesses wanting a dedicated account team |
Pricing verified September 2026.

Dùng thử miễn phí: 14 days with access to most Professional features. No credit card needed.
Đảm bảo hoàn tiền: No published refund window. Yearly billing cuts roughly 20% off the monthly rate.
📌 Ghi chú: Every tier ships with the built in CRM. The Starter plan caps you at 5 actions per automation, so complex flows need Plus or higher. The Enterprise plan adds single sign-on, HIPAA support, custom objects, and phone support.
⚠️ Pricing conflict: Our research notes list the ActiveCampaign Starter plan at $19/month. The CSV records $15/month, and every table here uses the CSV figure. Check the live pricing page before you buy, since your contact count changes the number.
Những lợi ích chính của ActiveCampaign
Here is what makes ActiveCampaign worth the money:
- Automation depth: Over 900 pre built templates cover welcome series, follow up email chains, and cart abandonment. You can A/B test entire automation paths, not just subject lines.
- Phân đoạn nâng cao: Group contacts by website tracking data, location, purchase history, or custom fields. Tags update automatically as people click.
- Conditional content: Dynamic content blocks show or hide sections based on subscriber data. One send covers several audiences.
- Multi-channel reach: E-mail, chữ messages, WhatsApp, and ads run from a single dashboard. You can send SMS from the same automation that triggers an email.
- Hơn 950 tích hợp: Shopify, Salesforce, WordPress, and Zapier connect to other tools in minutes. Automations can fire on events from those apps.
- Deliverability record: ActiveCampaign’s deliverability scores well in independent inbox tests. Free migrations move your list over at no cost.
- Trợ lý AI: Predictive sending picks delivery times per contact. Active Intelligence agents suggest audience segments and draft campaigns from live data.

Những điều nhóm chúng tôi nhận thấy
Của chúng tôi nhà văn set up an account and ran a real welcome series through it. Here is what stood out during that hands-on time:

Ưu điểm và nhược điểm của ActiveCampaign
✅ Ưu điểm
- Automation builder handles multi-step logic without code
- Built in CRM on every plan, including Starter
- Over 950 integrations plus Zapier
- Free migration from your old email marketing services
- Dùng thử miễn phí 14 ngày, không cần thẻ tín dụng.
❌ Nhược điểm
- Overkill if you only send a simple newsletter
- Starter plan limits you to 5 actions per automation
- Price climbs fast as your contact list grows
- Không có gói miễn phí, chỉ có bản dùng thử.
Copper CRM là gì?
Copper CRM is crm software built specifically for Google Workspace, formerly G Suite.
Nó được ra mắt vào năm 2012 dưới dạng một tiện ích mở rộng của Gmail, giúp loại bỏ việc nhập liệu thủ công.
A Chrome extension puts the whole CRM inside Gmail and Google Calendar.
Records fill themselves from your email, meetings, and contact data.
Copper tuyên bố có hơn 30.000 khách hàng, trong đó có cả Google.

Watch how the sidebar behaves inside a live Gmail inbox.

🥈 Runner Up: Copper CRM
The only CRM built around Google Workspace. Create leads and tasks directly from Gmail. Fourteen day free trial.
Bảng giá CRM Copper
Copper CRM pricing runs per seat, so cost scales with headcount.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Người mới bắt đầu | 9 đô la/ghế/tháng | Organizing contacts only, no pipelines |
| Nền tảng | 23 đô la/ghế/tháng | Doanh nghiệp nhỏ teams with 2,500 contacts |
| Chuyên nghiệp | 59 đô la/ghế/tháng | Sales reps needing workflow automation |
| Việc kinh doanh | 99 đô la/ghế/tháng | Teams that need email sequence sending |
Pricing verified September 2026.

Dùng thử miễn phí: 14 days on the paid tiers. No free plan exists after that.
Đảm bảo hoàn tiền: None published. Copper does list its rates openly, unlike some other CRMs.
📌 Ghi chú: The Starter plan has no pipeline functionality, so you cannot create pipelines until Basic. The Professional plan lifts the import ceiling to 15,000 contacts. Email sequence sending is locked to the Business tier.
⚠️ Pricing conflict: The CSV rates above match annual billing. Our research notes show higher figures when paid monthly: Basic at $29, Professional at $69, and Business at $134 per seat. Confirm the billing cycle at checkout.
Những lợi ích chính của CRM đồng
Here is where Copper earns its place:
- Tích hợp Google Workspace: Copper’s integration syncs email, meetings, and contacts on its own. Nothing else matches it among Google products.
- Work from the inbox: Create new contacts, leads, companies, and tasks directly from Gmail or Google Calendar. Google Docs, Google Sheets, and Google Drive files attach to records.
- Quy trình trực quan: Drag deals across stages and run multiple pipelines for sales and project management side by side.
- Activity tracking: Copper logs opens and clicks so you can easily track which follow up email landed. Add notes without leaving the thread.
- Báo cáo tùy chỉnh: Build your own sales báo cáo from Copper data instead of fixed dashboards.
- API thân thiện: Reviewers rate the API as easier to work with than HubSpot’s when building custom links to other tools.
- Bảo vệ basics: Data encryption, two-factor login, and Google’s own security standards apply. A mobile app logs calls and texts automatically.

Những điều nhóm chúng tôi nhận thấy
Our writer installed the Chrome extension and worked a small pipeline from Gmail for several days. Here is what came out of that:

Ưu điểm và nhược điểm của Copper CRM
✅ Ưu điểm
- Tích hợp Google Workspace tốt nhất trong số các hệ thống CRM.
- Almost no learning curve for Gmail users
- Cuts manual data entry through auto-populated records
- Transparent, published pricing
❌ Nhược điểm
- Unusable without Google Workspace, so Microsoft 365 shops are out
- Marketing runs through Outfunnel and feels clunky
- Reviewers report contact records glitching and disappearing
- Expensive per seat with limited features at the low tiers
So sánh tính năng
Nine areas separate these two products, plus cost. The table gives you the short version first.
| Tính năng | ActiveCampaign | Đồng CRM |
|---|---|---|
| Giá khởi điểm | 15 đô la/tháng | 9 đô la/ghế/tháng |
| Gói miễn phí | ❌ | ❌ |
| Bulk Emails & Newsletters | ✅ | ❌ |
| Tự động hóa tiếp thị | ✅ | ❌ |
| Quy trình bán hàng | ✅ | ✅ |
| Ghi điểm dẫn đầu | ✅ | ✅ |
| Trang đích | ✅ | ❌ |
| Google Workspace Sync | ❌ | ✅ |
| Works Without Google | ✅ | ❌ |
| Tốt nhất cho | Tự động hóa tiếp thị qua email | Gmail-based sales teams |
1. Email Marketing and Email Templates
ActiveCampaign: This is a full email builder with a drag and drop editor and AI content generation. You can send bulk emails, RSS triggered newsletters, and transactional email from the same account. Conditional content swaps blocks per recipient.

Copper CRM: Copper handles one-to-one email only. You save email templates for common replies and send them from your Gmail address. There is no newsletter tool here at all.

⚠️ Cảnh báo: Copper’s automated emails leave from your own Gmail account. They count as transactional emails and carry no unsubscribe link, which is a compliance problem for real marketing sends.
2. Automation Builder and Workflow Automation
ActiveCampaign: ActiveCampaign marketing automation is the headline act. Multi-step workflows use conditional logic, waits, and branches, and you can A/B test whole paths. Users report saving around 20 hours a month once flows run themselves.

Copper CRM: Copper’s workflow automation removes repetitive admin. It can automate tasks like stage changes and reminders, but it lacks the advanced capabilities of a drip campaign builder. Marketing sits with Outfunnel, an outside add on.

3. Personalization and Automated Tasks
ActiveCampaign: Dynamic content changes what a reader sees based on tags, custom fields, or past behaviour. Goal blocks let you end automation runs sớm when someone converts. Predictive sending picks the hour per person.

Copper CRM: Copper’s personalization is simpler. Because messages leave from your inbox, they read like a human wrote them. Automated tasks then chase the next step for sales reps.

4. Built In CRM and Sales Pipeline
ActiveCampaign: The ActiveCampaign CRM tracks deals, tasks, and pipeline stages inside the same account as your email campaigns. It is competent rather than deep. New features in 2025 added sales engagement tools and AI agents.

Copper CRM: Pipelines are Copper’s core strength. Boards are clean, drag-friendly, and quick to customise for any sales process. Just remember the Starter plan cannot create pipelines at all.

5. Lead Scoring and Lead Tracking
ActiveCampaign: Lead scoring reacts to opens, clicks, page visits, and form fills. A new lead can move itself into a nurture track without anyone touching it. Scores feed straight into automation conditions.

Copper CRM: Copper offers lead scoring plus open and click tracking on individual messages. It tells you who is warm. It will not act on that signal by itself.

6. Contact Management, Custom Fields and Data Import
ActiveCampaign: Advanced segmentation slices your list by site visits, location, or interaction history. Custom fields and custom objects hold whatever your business tracks. Free migrations import your existing list.

Copper CRM: Contact management pulls straight from Gmail, so records build themselves. Basic caps you at 2,500 contacts and Professional at 15,000 on import. Some reviewers report contact details vanishing.

7. Landing Pages, Content and Project Tracking
ActiveCampaign: You can build landing pages and forms in-app, then trigger automations on submission. AI content creation drafts subject lines and body copy for digital marketing campaigns.

The content tools sit one tab across from the page builder.

Copper CRM: No landing pages here. Copper instead reuses its pipeline boards to manage client projects after the deal closes, which suits agencies tracking work for clients.

8. Báo cáo và Báo cáo tùy chỉnh
ActiveCampaign: Reporting covers campaign performance, automation results, and attribution by date range. Split-test data sits beside deliverability numbers, so you can see why a send underperformed.

Copper CRM: Custom reports let a sales team build its own views of pipeline health. Reporting arrives on the Professional plan and above, not on Basic.

9. Integrations and Google Workspace
ActiveCampaign: Over 950 integrations plus Zapier reach Shopify, Salesforce, WordPress, and Microsoft Dynamics. Premium CRM and ecommerce connections pull purchase data back into segments.
Copper CRM: One integration matters most and Copper nails it. Everything in Google Workspace connects natively. Companies on Microsoft 365 cannot use it as designed.

10. Định giá & Chi phí
Copper looks cheaper until you count seats.
| Cấp độ | ActiveCampaign | Đồng CRM |
|---|---|---|
| Lối vào | Gói cơ bản — 15 đô la/tháng | Starter — $9/seat/month |
| Giữa | Thêm nữa — $49/tháng | Basic — $23/seat/month |
| Trên | Phiên bản Pro — 79 đô la/tháng | Professional — $59/seat/month |
| Đứng đầu | Doanh nghiệp — 145 đô la/tháng | Business — $99/seat/month |
ActiveCampaign: You pay by contacts, not people. A five-person team on Plus still pays $49/month, and yearly billing trims about 20%. Costs rise as your list grows rather than as you hire.
Copper CRM: Five seats on Professional reach $295/month. That is why Copper reads as expensive against other CRM options with similar functionality, especially when paid monthly.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Bulk email campaigns | ActiveCampaign | Copper cannot send newsletters |
| CRM inside Gmail | Đồng CRM | Native Google Workspace sync |
| Tự động hóa tiên tiến | ActiveCampaign | 900+ pre built templates |
| Cheapest single seat | Đồng CRM | $9/seat/month entry tier |
| One tool for both jobs | ActiveCampaign | Built in CRM on every plan |
| Microsoft 365 office | ActiveCampaign | Copper needs Google |
💰 Ngân sách của bạn
Solo operators pay less with Copper’s $9 seat. Once you pass three users, ActiveCampaign’s flat contact pricing usually wins.
🔌 Bộ công nghệ của bạn
If your day already runs through Gmail and Google Calendar, Copper drops in with almost no setup. Anyone else should skip it.
📝 Phong cách tiếp thị của bạn
Sending one-to-one email to a short list? Copper is enough. Running segmented email marketing to thousands? Only ActiveCampaign handles it.
🎓 Trình độ kinh nghiệm của bạn
Copper is easier on day one because its user friendly layout mirrors Gmail. ActiveCampaign asks for a weekend of learning, then pays a more advanced user back with more advanced features.
🆓 Dùng thử và bản demo miễn phí
Both give you 14 days. ActiveCampaign skips the credit card, so start there if you are only browsing.
🛟 Các tùy chọn hỗ trợ
Both run a public knowledge base with chat backup. ActiveCampaign adds phone support and a dedicated account team on the Enterprise plan.
🔒 Bảo mật và riêng tư dữ liệu
ActiveCampaign stores data on US servers under the EU-US data privacy framework. Copper leans on Google’s encryption and two-factor login.
Hướng dẫn chuyển đổi
Already paying for one of them? Here is what changes.
🔄 Bạn đang chuyển từ ActiveCampaign sang Copper CRM?
✅ Những lợi ích bạn sẽ nhận được:
- Một hệ thống CRM tích hợp ngay trong hộp thư Gmail của bạn.
- Automatic capture of meetings and threads, cutting data entry
- Cleaner pipeline boards your sales team will actually update
❌ Những gì bạn sẽ mất:
- Every bulk email and newsletter feature
- Multi-step automation with conditional branches
- Landing pages, SMS, and 950+ integrations
📋 Cách chuyển đổi:
- Export contacts and deals from ActiveCampaign as CSV
- Start the Copper trial and install the Chrome extension
- Import the file, then rebuild pipelines and custom fields
🔄 Đang chuyển từ Copper CRM sang ActiveCampaign?
✅ Những lợi ích bạn sẽ nhận được:
- Real email marketing automation with 900+ templates
- Landing pages, SMS, and ad audiences in one dashboard
- Flat pricing that does not charge per seat
❌ Những gì bạn sẽ mất:
- Đồng bộ hóa Gmail và Lịch Google gốc
- Automatic record creation from email threads
- The Chrome extension sidebar workflow
📋 Cách chuyển đổi:
- Export people, companies, and opportunities from Copper
- Open an ActiveCampaign trial and request the free migration
- Map fields to tags, then rebuild your pipeline stages
Những điều mà bài đánh giá của chúng tôi chưa đề cập
We looked at small business and mid-market use, not custom enterprise contracts. We did not test the ActiveCampaign Enterprise plan’s HIPAA support, nor Copper’s behaviour at 15,000 contacts. Deliverability numbers come from published tests rather than our own sends. Non profits and agencies with unusual billing may see different rates. Our full ActiveCampaign review covers the ActiveCampaign features we skipped here.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | Đồng CRM |
| 📧 Chiến dịch email | ActiveCampaign |
| ⚙️ Tự động hóa | ActiveCampaign |
| 🎯 Quy trình bán hàng | Đồng CRM |
| 👶 Dễ sử dụng | Đồng CRM |
| 🔌 Tích hợp | ActiveCampaign |
| 📊 Báo cáo | ActiveCampaign |
| 🏆 Người chiến thắng chung cuộc | ActiveCampaign |
🏆 NGƯỜI CHIẾN THẮNG: ACTIVECAMPAIGN
ActiveCampaign wins 4 of 7 categories.
Phù hợp nhất cho: Email campaigns, marketing and sales automation, and teams that want one platform instead of two.
These are different products wearing similar labels. ActiveCampaign is a marketing engine that happens to carry a CRM. Copper is a Google-shaped CRM that happens to send email.
Copper is excellent at the narrow job it picked. If your whole company runs on Google Workspace and nobody sends a newsletter, it will feel effortless.
We recommend ActiveCampaign for most readers because it covers more ground. Its 4.0 rating against Copper’s 3.5 reflects that range, and the free migration removes the usual reason to stay put.
So sánh thêm về ActiveCampaign
Four rivals come up most often when readers weigh Các lựa chọn thay thế cho ActiveCampaign:
ActiveCampaign thắng nhờ: Far lower entry cost, deeper branching in automations, no forced onboarding fee
HubSpot thắng nhờ: Reporting dashboards, a genuine free tier, service and ticketing modules
ActiveCampaign thắng nhờ: Cheaper starting tier, wider integration list, stronger segmentation rules
Keap thắng nhờ: Built-in invoicing, appointment booking, phone line included for small teams
ActiveCampaign so với Pipedrive
ActiveCampaign thắng nhờ: Email sending at scale, landing pages, marketing reporting
Truyền động đường ống thắng nhờ: Deal-stage clarity, per-seat simplicity, faster setup for pure sales use
So sánh ActiveCampaign và GoHighLevel
ActiveCampaign thắng nhờ: Vị trí hộp thư đến record, cleaner interface, more stable release cycle
GoHighLevel thắng nhờ: White-label resale, unlimited sub-accounts, agency client billing
So sánh thêm về Copper CRM
The video below walks through the closest Copper rivals, followed by our own notes.
So sánh Copper CRM và Monday CRM
Đồng thắng thế nhờ: Gmail sidebar access, automatic contact capture, faster adoption for Google shops
CRM thắng lớn vào thứ Hai nhờ: Board customisation, project management depth, cheaper mid-tier seats
Đồng CRM so với Capsule CRM
Đồng thắng thế nhờ: Calendar and Drive sync, richer activity logging, mobile call logging
Capsule thắng nhờ: A free starter tier, lower paid pricing, Microsoft 365 support
So sánh Copper CRM và Insightly
Đồng thắng thế nhờ: Google-native design, lighter interface, quicker record creation
Insightly thắng nhờ: Project delivery tooling, built-in marketing module, more reporting controls
So sánh Copper CRM và Freshsales CRM
Đồng thắng thế nhờ: Workspace integration, simpler onboarding, cleaner pipeline view
Freshsales thắng nhờ: Built-in phone and chat, AI deal insights, free plan for small teams
Câu hỏi thường gặp
ActiveCampaign được dùng để làm gì?
It runs email campaigns, automation, and a sales pipeline from one account. Teams use it for welcome series, follow-ups, cart recovery, and lead nurturing.
Copper CRM được dùng để làm gì?
Copper manages contacts, deals, and tasks inside Gmail and Google Calendar. It suits sales and client-facing teams that already work in Google Workspace all day.
ActiveCampaign có phải là một phần mềm CRM không?
Yes. Every plan includes a CRM with deals, pipeline stages, and lead scoring. It is lighter than a dedicated sales CRM but covers most small business needs.
Copper CRM có tương thích với Outlook không?
Not natively. The product is built around Google Workspace, so Microsoft 365 and Outlook users lose the sync and inbox sidebar that make it worthwhile.
ActiveCampaign có đắt không?
Entry cost is $15/month, which is fair for the automation depth. Bills climb with contact volume, so kiểm toán your list before upgrading tiers.













