⚡ Nhận định nhanh:
- Chạy: HubSpot Free Tools cost $0/month, with paid seats from $15/seat/month. Agile CRM is Free, then $8.99, $29.99 and $47.99 per user.
- Phù hợp nhất cho: HubSpot suits sales and marketing teams that want one crm platform. Agile CRM suits small and medium businesses on a tight budget.
- Điểm khác biệt chính: HubSpot splits work across Marketing Hub, Sales Hub and Service Hub. Agile CRM keeps every module inside a single screen.
- Gói miễn phí: HubSpot’s free CRM allows unlimited users and up to one million contacts. Agile CRM offers a free plan capped at 10 users.
- Lựa chọn của chúng tôi: HubSpot, rated 4.0 versus 2.8, because its free features and 500+ business apps cover far more ground.
The cheaper crm software is not always the weaker one.
Agile CRM starts at $8.99 per user. HubSpot Marketing Hub Starter costs $15 per seat.
Yet price is the smallest gap between these two crm tools.
One is a modular platform built for business growth at scale.
The other is an all in one crm built for lean teams.
Here is how HubSpot and Agile CRM actually differ.
Toàn cảnh
This HubSpot vs Agile CRM comparison covers pricing, core features, and day to day ease of use.
We reviewed documentation, pricing pages, and user reviews for both crm tools.
Our writers also spent hands on time inside each crm system.
Những ghi chú đó xuất hiện trong phần "Những điều nhóm chúng tôi nhận thấy" bên dưới.
By the end, you will know which one fits your sales process.
HubSpot là gì?
HubSpot CRM là một nền tảng quản lý quan hệ khách hàng dành cho các đội ngũ bán hàng và tiếp thị.
It lets you manage contact records and track deals in real time.
The company built its name on inbound marketing before adding a full crm.
Work is split across Marketing Hub, Sales Hub, and Service Hub.
These connected hubs unify customer interactions across marketing, sales, and service departments.
HubSpot’s CRM record sits at the centre of all three hubs.
🏆 Người chiến thắng: HubSpot
The free version holds one million contacts and unlimited users. Email marketing, landing pages, and email tracking are included at no cost.
Bảng giá HubSpot
Here is what HubSpot costs in 2026, straight from its pricing page.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Công cụ miễn phí | 0 đô la/tháng | Unlimited users and one deal pipeline |
| Khởi đầu Trung tâm Tiếp thị | 15 đô la/ghế/tháng | Doanh nghiệp nhỏ tiếp thị qua email |
| Nền tảng khách hàng khởi đầu | 15 đô la/ghế/tháng | Bundled starter plan across hubs |
| Chuyên gia Trung tâm Tiếp thị | 800 đô la/ghế/tháng | Larger marketing teams and custom reports |
Giá được xác nhận vào tháng 7 năm 2026.
Dùng thử miễn phí: The Free Tools plan never expires and needs no card. Paid tiers offer a 14 day trial on most hubs.
Đảm bảo hoàn tiền: No blanket refund window. Annual contracts run their full term, so read the billing terms before you pay.
📌 Ghi chú: The Starter plan includes 1,000 marketing contacts. Each extra thousand adds $50 per month, so map your list size before upgrading.
⚠️ Pricing conflict flagged: Some third party sources list the Professional plan at $1,080/month and enterprise plans at $4,000/month. Our CSV records $800/seat/month for Marketing Hub Professional, and we use that figure throughout. HubSpot also requires an annual commitment even on monthly billing.
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Here is what makes HubSpot worth a look:
- A free plan with real scale: HubSpot offers up to one million contacts and unlimited users at $0. Most rivals cap seats instead.
- 500+ business apps: Native links cover Google Workspace, Microsoft 365, Salesforce, and LinkedIn. That range keeps customer dữ liệu in sync.
- Phổ quát hộp thư đến: Live chat, chatbots, email, and Facebook Messenger land in one thread. Your support team answers customer queries from a single screen.
- Marketing tools built in: Free features include email marketing, email tracking, landing pages, and website pages. HubSpot’s marketing roots show here.
- Học viện HubSpot: A large training and knowledge base library shortens onboarding. Users rate this as one of HubSpot’s best free features.
- Trí tuệ nhân tạo Breeze: Recent updates automate repetitive work like email drafting and data enrichment. That saves sales teams real hours each week.
- Còn nhiều tiềm năng phát triển: Custom properties, custom objects, and custom reports unlock as your business grows. The modular design scales with headcount.
Những điều nhóm chúng tôi nhận thấy
Của chúng tôi nhà văn signed up for HubSpot’s free CRM and spent several days inside the dashboard. Here is what stood out from that hands on time:
The clip below walks through the same workflow on screen.
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✅ Ưu điểm
- Free plan supports unlimited users and up to one million contacts
- Integrates with over 500 business apps including Salesforce and Google Workspace
- Clean visual dashboard gives a real time view of the sales funnel
- HubSpot Academy and the knowledge base shorten the learning curve
- Marketing, sales, and customer service tools share one contact record
❌ Nhược điểm
- Paid tiers get expensive fast as your business grows
- Pricing turns complex once you mix and match different hubs
- The free version has no live email support, only online resources
- Advanced features carry a steep learning curve for new users
CRM linh hoạt là gì?
Agile CRM is a cloud based crm system for small and medium businesses.
It bundles sales, marketing, and customer service into one interface.
The company has run since 2013 and serves over 15,000 customers globally.
Offices sit in Ấn Độ and the Philippines, and G2 Crowd lists it as a leader.
Của nó sân bóng đá is simple: fewer data silos and less switching between tools.
Web and mobile apps let teams manage deals and tasks from anywhere.
The walkthrough below shows the dashboard in motion.
Giải nhì: Agile CRM
An all in one crm with telephony, helpdesk, and marketing tự động hóa built in. Reviewers call $8.99 a great price for this feature set.
Bảng giá CRM linh hoạt
Agile CRM prices per user, and there is no setup fee.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Miễn phí | Miễn phí | Tối đa 10 người dùng đang thử nghiệm nền tảng. |
| Người mới bắt đầu | $8.99 | Solo founders and two person teams |
| Thường xuyên | $29.99 | Các đội ngũ bán hàng đang phát triển cần tự động hóa. |
| Doanh nghiệp | $47.99 | Larger teams wanting full access |
Giá được xác nhận vào tháng 7 năm 2026.
Dùng thử miễn phí: The free plan covers up to 10 employees with no card required. You can stay on it as long as you like.
Đảm bảo hoàn tiền: Agile CRM publishes no standard refund window. Longer term contracts lock in a lower price per user.
📌 Ghi chú: Published rates sit between $8.99 and $9.99 per user across sources. Our CSV records $8.99, and that is the figure we use here.
⚠️ Cảnh báo: Reviews on billing and reliability are split. Some users report email sending failing for weeks at a time, so test the free tier with real mail before you spend money.
Những lợi ích chính của CRM linh hoạt
Here is where Agile CRM earns its keep:
- One screen for three jobs: Sales, marketing, and service share the same interface. That cuts data silos without extra integrations.
- Drag and drop workflow builder: You create automated processes without a developer. Lead scoring, follow ups, and data entry all run on rules.
- Built in telephony: Calls and voicemail live next to the contact record. Few tools at this price include a dialer.
- Web engagement tracking: You can gauge site activity and trigger campaigns from it. Marketing automation then handles the follow up mail.
- Gamification trong bán hàng: Leaderboards and badges push friendly competition. This is rare in a crm system at $8.99.
- Calendar booking: Leads book meetings directly, syncing with Google Calendar or Outlook. That helps teams that still sell in person.
Những điều nhóm chúng tôi nhận thấy
Our writer opened an Agile CRM account and worked through imports, deals, and a campaign. Here is what stood out:
Watch the same setup happen step by step.
Ưu điểm và nhược điểm của CRM linh hoạt
✅ Ưu điểm
- Free plan covers up to 10 users with no setup fee
- Paid tiers start at $8.99 per user, a great price for the feature list
- Telephony, helpdesk, and project tracking are bundled in
- Sales gamification adds leaderboards and badges most rivals skip
❌ Nhược điểm
- Support quality is inconsistent, with fixes reportedly taking up to two weeks
- Users report falling email delivery rates over recent months
- Reporting tools are widely criticised as poorly configured
- Custom fields and data mapping fall short for larger companies
So sánh tính năng
Ready for the detailed breakdown of HubSpot vs Agile CRM? We cover ten areas that decide most buying calls, then finish on cost.
| Tính năng | HubSpot | CRM linh hoạt |
|---|---|---|
| Giá khởi điểm | 15 đô la/ghế/tháng | $8.99 per user |
| Gói miễn phí | ✅ Không giới hạn người dùng | ✅ Tối đa 10 người dùng |
| Contact Limit (Free) | ✅ 1 million contacts | ❌ Tighter caps |
| Tự động hóa tiếp thị | ✅ | ✅ |
| Điện thoại tích hợp | ❌ | ✅ |
| Gamification trong bán hàng | ❌ | ✅ |
| Landing Pages & Website Pages | ✅ | ✅ Cơ bản |
| Tích hợp | ✅ Hơn 500 ứng dụng dành cho doanh nghiệp | ✅ Limited set |
| Đối tượng tùy chỉnh | ✅ Các cấp bậc cao hơn | ❌ |
| Tốt nhất cho | Scaling sales and marketing teams | Budget conscious small business |
1. Quản lý liên hệ
HubSpot: The free version holds up to one million contacts. Every email, call, and note attaches to the contact record automatically. Custom properties let you store fields your sales process actually needs.
CRM linh hoạt: Contact management gives a 360 degree view of every interaction. Tags, notes, and call logs sit on one card. Custom fields exist, but larger companies find the data mapping too rigid.
2. Quản lý quy trình bán hàng
HubSpot: The free plan includes one deal pipeline for one team or department. Its clean dashboard shows the whole funnel in real time. Extra pipelines and sales forecasting arrive on paid plans.
CRM linh hoạt: A visual sales pipeline tracks deals by stage with drag and drop. Sales pipeline management here is simpler than HubSpot’s, which suits smaller businesses.
3. Tự động hóa tiếp thị
HubSpot: HubSpot Marketing Hub runs email marketing, lead nurturing, and campaign reporting from the crm platform. Inbound marketing playbooks are baked into the product. Marketing teams get list segmentation tied to live customer data.
CRM linh hoạt: Marketing automation covers email, social, and mobile in one builder. A/B testing and personalisation ship as standard. The email template tool is easy but inflexible once you step outside its parameters.
⚠️ Cảnh báo: Some Agile CRM users report email delivery rates halving twice within six months. Send a test batch before you migrate a live list.
4. Sales Automation and Sales Enablement
HubSpot: Sequences, task queues, and email tracking handle repetitive follow up. Sales leaders get pipeline dashboards without asking an analyst. The catch is that stronger sales enablement tooling sits behind the professional plan.
CRM linh hoạt: Sales automation handles follow ups, lead scoring, and data entry on rules you set. Gamification leaderboards give the sales team a nudge. Everything works on the $8.99 tier, which is unusual at this price.
5. Báo cáo và Phân tích
HubSpot: Standard analytics cover traffic, deals, and revenue generated per source. Custom reports and dashboards unlock higher up the ladder.
CRM linh hoạt: Reports cover deals, calls, and campaign activity. Reviewers repeatedly call the reporting tools awful and poorly configured. If board level analytics matter, that criticism should weigh heavily.
6. AI and Workflow Automation
HubSpot: The Breeze AI suite automates email drafting and data enrichment. Workflow branching handles lead routing and internal alerts.
CRM linh hoạt: The drag and drop builder covers most everyday processes without code. Through 2026 the vendor plans wider use of AI agents for lead scoring and predictive analytics. Today those features remain lighter than HubSpot’s.
7. Customer Service and Customer Experience
HubSpot: Service Hub adds tickets, live chat, and chatbot. A universal inbox pulls email, chat, and Facebook Messenger into one queue. Customer success teams work from the same contact record as sales.
CRM linh hoạt: A helpdesk automates ticketing and routes customer queries to the right owner. Reviews of the vendor’s own support are split, which we cover below.
Engagement tracking sits alongside the helpdesk in the same module.
💡 Mẹo hay: Some reviewers describe great support from the Agile team, while others say each agent gives a different answer. Test their response times during your free trial.
8. Landing Pages and Website Pages
HubSpot: Content arrangement covers blogs, landing pages, and full website pages. Forms connect straight to the crm, so new customers enter your database ngay lập tức. This is where HubSpot’s marketing heritage shows most clearly.
CRM linh hoạt: Landing pages exist, and forms feed directly into contact lists. The templates are basic next to HubSpot’s.
9. Ecommerce and Integrations
HubSpot: Ecommerce management links carts, payments, and orders to contact records. Over 500 business apps connect natively, including Salesforce, Google Workspace, Microsoft 365, and LinkedIn.
CRM linh hoạt: Third party integrations exist and cover the common tools. As an ecommerce crm it handles basic store data well enough. The catalogue is far smaller, so check your stack before committing.
10. Company Records and Scheduling
HubSpot: Company records roll up every contact at an account. Custom objects on higher tiers let you model products, subscriptions, or properties.
CRM linh hoạt: You can manage companies as their own entity, linked to contacts and deals. The online calendar lets leads book time directly with your rep.
Scheduling lives in its own module inside the same dashboard.
11. Định giá & Chi phí
Let’s put the plans side by side.
| Cấp độ | HubSpot | CRM linh hoạt |
|---|---|---|
| Miễn phí | Công cụ miễn phí: 0 đô la/tháng | Miễn phí: Miễn phí |
| Vé vào cửa đã trả phí | Marketing Hub Starter: $15/seat/month | Starter: $8.99 |
| Hạng trung | Starter Customer Platform: $15/seat/month | Regular: $29.99 |
| Hạng cao nhất | Marketing Hub Professional: $800/seat/month | Enterprise: $47.99 |
HubSpot: The jump from $15 to $800 per seat is the story here. Free features are generous, but essential tools typically sit on higher tiers. Budget for the contact tier upgrades as well as the seats.
CRM linh hoạt: Three paid plans at $8.99, $29.99, and $47.99 keep costs flat and predictable. Even the top tier costs less than one HubSpot Professional seat. For a ten person team the yearly gap runs into thousands.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Giá hàng tháng thấp nhất | CRM linh hoạt | $8.99 per user beats $15 |
| A free crm that scales | HubSpot | Unlimited users, million contacts |
| Gọi điện thoại tích hợp | CRM linh hoạt | Telephony included at every tier |
| Báo cáo chuyên sâu | HubSpot | Custom reports and dashboards |
| 500+ business apps | HubSpot | Widest native integration list |
| One screen for everything | CRM linh hoạt | No hub switching required |
💰 Ngân sách của bạn
Agile CRM wins on sticker price at every paid tier. But HubSpot’s free CRM may cost you nothing at all for the first year.
🔌 Bộ công nghệ của bạn
Check your existing tools against each integration list first. HubSpot connects to over 500 business apps, so it rarely blocks a workflow.
📝 Quy trình bán hàng của bạn
Teams selling in person lean on Agile CRM’s dialer and calendar booking. Teams running inbound campaigns get more from HubSpot’s marketing side.
🎓 Trình độ kinh nghiệm của bạn
Both are user friendly on day one, and 89% of HubSpot users rate its interface easy to navigate. Mastering HubSpot’s full range takes far longer.
🆓 Dùng thử và bản demo miễn phí
Both offer a free plan with no card needed. Import real customer data into each and run one live campaign before deciding.
🛟 Các tùy chọn hỗ trợ
HubSpot’s free tier gives you the knowledge base and community, not live agents. Agile CRM’s support reviews swing between praise and frustration.
Hướng dẫn chuyển đổi
Already on one of these? Here is what changes when you move.
🔄 Switching from HubSpot to Agile CRM?
✅ Những lợi ích bạn sẽ nhận được:
- A flat, predictable price per user with no contact tier surprises
- Built-in telephony and a helpdesk at no extra cost
- Sales gamification to keep the team competing
❌ Những gì bạn sẽ mất:
- The one million contact free plan and unlimited users
- Access to 500+ native business apps
- HubSpot Academy training and custom objects
📋 Cách chuyển đổi:
- Export contacts, companies, and deals from HubSpot as CSV files
- Open the Agile CRM free plan and map your custom fields
- Import in stages, then rebuild campaigns before cancelling your HubSpot billing
🔄 Switching from Agile CRM to HubSpot?
✅ Những lợi ích bạn sẽ nhận được:
- Marketing Hub, Sales Hub, and Service Hub sharing one contact record
- Reporting that scales into custom reports and dashboards
- A universal inbox covering chat, mail, and Facebook Messenger
❌ Những gì bạn sẽ mất:
- Built-in calling and the bundled helpdesk at $8.99
- Leaderboards and badges for the sales team
- A single screen with no hub switching
📋 Cách chuyển đổi:
- Export your Agile CRM contacts, deals, and notes to CSV
- Create a free HubSpot account and run the guided setup
- Import records, rebuild pipelines, then reconnect your calendar and mail
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on small business and mid market buyers. We did not test enterprise plans, custom API work, or single sign on for large employee counts. Our notes reflect the July 2026 versions, and both vendors ship changes often. If you manage 200 seats or need a heavily customised crm system, your priorities will differ from what we cover here.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | CRM linh hoạt |
| Gói miễn phí 🆓 | HubSpot |
| 🚀 Các tính năng cốt lõi của CRM | HubSpot |
| 📣 Công cụ tiếp thị | HubSpot |
| 📊 Báo cáo & Phân tích | HubSpot |
| ☎️ Built-in Telephony | CRM linh hoạt |
| 🔌 Tích hợp | HubSpot |
| 🛟 Support & Training | HubSpot |
| 🏆 Người chiến thắng chung cuộc | HubSpot |
🏆 NGƯỜI CHIẾN THẮNG: HUBSPOT
HubSpot wins 6 out of 8 categories.
Phù hợp nhất cho: Sales and marketing teams sharing one crm platform, small business owners starting on a free crm, and companies planning steady business growth.
These two products chase different buyers. HubSpot is a modular platform that grows from a free plan into a full customer relationship management suite. Agile CRM is a low cost all in one crm for lean teams who want every module on one screen.
Agile CRM is genuinely good value at $8.99 per user. The bundled telephony, helpdesk, and gamification are hard to match at that price. But its 2.8 rating reflects real complaints about reliability, reporting, and inconsistent support.
HubSpot rates 4.0 here and was voted CRM tốt nhất Lead Management Software in 2023 on Gartner Peer Insights. HubSpot CRM reviews on that platform and on G2 lean positive, mostly for ease of use. It also ranked #2 Best Global Software Company on G2 in 2024. If you want one tool to nurture relationships and track customer relationships as your business grows, HubSpot is the safer pick.
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Here is how HubSpot lines up against other names on the market:
HubSpot thắng nhờ: Faster onboarding for non technical users, a free tier Salesforce has no answer to, and marketing tools that ship in the box
Salesforce thắng thế nhờ: Developer level customisation, deeper enterprise data models, and a partner network built for complex rollouts
HubSpot so với Truyền động đường ống
HubSpot thắng nhờ: Marketing and service modules under one login, a far larger app catalogue, and free training through HubSpot Academy
Pipedrive thắng nhờ: A tighter pipeline first interface, cheaper mid tier seats, and less clutter for teams that only sell
HubSpot so với ActiveCampaign
HubSpot thắng nhờ: A genuine crm underneath the email engine, service ticketing, and reporting that reaches beyond campaign metrics
ActiveCampaign thắng nhờ: More granular automation branching, lower cost per subscriber at scale, and stronger deliverability controls
This video runs through more HubSpot alternatives in detail.
So sánh thêm về Agile CRM
Here is how Agile CRM measures up against its closest rivals:
So sánh Agile CRM và Freshsales CRM
Agile CRM thắng thế nhờ: Lower entry price, bundled helpdesk and telephony, and gamification for sales reps
Freshsales thắng nhờ: More dependable email delivery, cleaner reporting, and a larger support team behind the product
Agile CRM thắng thế nhờ: A far cheaper starting tier, no onboarding fee, and quicker setup than Keap’s guided rollout
Keap thắng nhờ: Stronger ecommerce and invoicing, more mature campaign builder, and dedicated onboarding coaching
So sánh Agile CRM và Insightly
Agile CRM thắng thế nhờ: Marketing automation on the entry plan, built-in calling, and a free tier for ten users
Insightly thắng nhờ: Project delivery for professional services teams after the sale, better custom field handling, and steadier platform reliability
CRM linh hoạt so với Viên nang CRM
Agile CRM thắng thế nhờ: Wider module coverage in one tool, helpdesk ticketing, and campaign building Capsule leaves to add ons
Capsule CRM vượt trội nhờ: A simpler daily interface, fewer bugs reported by users, and clearer contact search
The clip below covers a wider list of Các giải pháp CRM linh hoạt.
Câu hỏi thường gặp
HubSpot CRM có thực sự miễn phí không?
Yes. The Free Tools plan costs $0 forever and supports unlimited users plus one million contacts. Live agent help and advanced reporting require a paid upgrade.
Phần mềm Agile CRM có thực sự miễn phí không?
Yes, for up to 10 users with no setup fee. Paid tiers cost $8.99, $29.99, and $47.99 per user and unlock deeper automation.
HubSpot có tốt hơn Salesforce không?
For most small businesses, yes. HubSpot is easier to learn and cheaper to start. Salesforce suits large enterprises that need deep customisation and complex data models.
Phần mềm CRM thường có giá bao nhiêu?
Entry plans usually run $8 to $30 per user each month. Professional tiers climb sharply, and HubSpot Marketing Hub Professional reaches $800 per seat monthly.
Nền tảng CRM số 1 là gì?
No single answer fits everyone. Salesforce leads on market share, while HubSpot is widely called the best free crm. Zoho CRM and Pipedrive are common HubSpot alternatives.
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