⚡ Nhận định nhanh:
- Chạy: Bitrix24 starts at $49/organization/month. Agile CRM starts at $8.99 per user.
- Phù hợp nhất cho: Bitrix24 suits teams that need CRM plus project management. Agile CRM suits small sales and marketing teams.
- Điểm khác biệt chính: Bitrix24 bundles chat, video calls, and tasks. Agile CRM focuses on sales tự động hóa và tự động hóa tiếp thị.
- Lựa chọn của chúng tôi: Bitrix24 for most users. It covers more of your việc kinh doanh on a single platform.
Bitrix24 and Agile CRM both sell themselves as all in one CRM tools.
Yet they are built for very different teams.
Bitrix24 is a full workspace for sales, projects, and internal communications.
Agile CRM is a lighter CRM tool built around sales and marketing.
Even the price models differ.
One charges per company, while the other charges per seat.
Toàn cảnh
This Bitrix24 vs Agile CRM comparison covers pricing, key features, and ease of use.
Chúng tôi đã xem xét tài liệu, trang giá cả và đánh giá của người dùng về cả hai công cụ.
Các cây bút của chúng tôi cũng đã dành thời gian trực tiếp tiếp xúc với từng người.
Những quan sát đó xuất hiện trong phần "Những gì nhóm chúng tôi nhận thấy" bên dưới.
Cuối cùng, bạn sẽ biết phần mềm CRM nào phù hợp với mình. việc kinh doanh.
Bitrix24 là gì?
Bitrix24 is a cloud-based platform that mixes CRM, project management, and team chat.
It aims to bring different aspects of your company into one place.
Phần mềm CRM Bitrix24 theo dõi khách hàng tiềm năng, giao dịch, liên hệ và công ty.
Teams also get task management, calendars, and online documents.
You can reach it from anywhere, including smartphones and tablets.
Its Home Dashboard puts a search bar, messages, and tasks up front.
It serves doanh nghiệp nhỏ, startups, and large enterprises alike.
Watch this quick walkthrough of the platform in action.
Bitrix24
Run sales, projects, and team chat from one dashboard. You pay one flat price for the whole organization.
Bảng giá Bitrix24
Bitrix24 charges one flat monthly fee for your whole organization. Most CRM tools bill on a per user basis instead.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Nền tảng | 49 đô la/tổ chức/tháng | Small teams starting with core CRM |
| Tiêu chuẩn | 99 đô la/tổ chức/tháng | Unlimited users with 100 GB of storage |
| Chuyên nghiệp | 199 đô la/tổ chức/tháng | Unlimited storage and advanced features |
| Doanh nghiệp | 399 đô la/tổ chức/tháng | Large companies with many departments |
Pricing verified September 2026.
Gói miễn phí: The no-cost tier covers up to 12 users and 5 GB of storage. Communication and collaboration tools stay free for unlimited users.
Dùng thử miễn phí: You can try the Professional plan free for 30 days.
Đảm bảo hoàn tiền: Our research didn’t find a published refund policy. Check the terms before you pay.
📌 Ghi chú: Annual billing saves 20%, and two-year billing saves 31%. Free users miss out on invoicing and automation rules.
⚠️ Cảnh báo: Some sources list different tiers, like a $39 Plus plan for 24 users. Our table uses FahimAI’s verified pricing dữ liệu. Confirm current prices on the Bitrix24 site before buying.
Những lợi ích chính của Bitrix24
Here’s what makes Bitrix24 worth a look:
- Unified platform: CRM, tasks, docs, and chat live in one workspace. You juggle fewer apps each day.
- Giá cố định: Your bill stays the same as your team grows. Paid plans cover the company, not each seat.
- Công cụ dự án: Assign tasks, set deadlines, and track progress. Workload tracking shows who is overloaded.
- Quy trình làm việc tự động: Routine updates and notifications run on their own. Projects keep moving without constant follow-ups.
- Công cụ cộng tác: Group chats, video calls, and tiếng nói calls keep remote teams connected. Real-time co-editing comes built in.
- Trợ lý phi công AI: Trí tuệ nhân tạo này trợ lý helps you find features and finish tasks. It softens the learning curve a bit.
- Bảo vệ: Data sits on Amazon Web Services with SSL encryption. Extranet access lets outside partners join safely.
Những điều nhóm chúng tôi nhận thấy
Của chúng tôi nhà văn signed up for Bitrix24 and explored its CRM and task tools. Here’s what stood out:
Ưu điểm và nhược điểm của Bitrix24
✅ Ưu điểm
- Flat monthly price covers your whole team
- CRM, tasks, chat, and docs in one workspace
- Gantt charts and Kanban boards for projects
- 30-day free trial of the Professional plan
❌ Nhược điểm
- Quá trình học hỏi khá khó khăn đối với người dùng mới.
- Support can be slow to resolve issues
- Some users report bugs and technical glitches
CRM linh hoạt là gì?
Agile CRM is a cloud-based CRM system for small and medium businesses.
It has been on the market since 2013.
The company says over 15,000 customers use it worldwide.
The platform joins sales, marketing, and customer service in one interface.
That cuts data silos between your sales, marketing, and service processes.
Agile CRM offers a free plan for up to 10 users.
Its low paid plans make it popular with smaller businesses.
Here’s a short video tour of how the dashboard works.
CRM linh hoạt
Handle deals, email campaigns, and helpdesk tickets in one place. A no-cost tier covers small teams.
Bảng giá CRM linh hoạt
Agile CRM prices its paid plans per user, per month. Costs rise as your sales team grows.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Miễn phí | Miễn phí | Startups testing a simple CRM |
| Người mới bắt đầu | $8.99 | Người bán cá nhân và các nhóm nhỏ |
| Thường xuyên | $29.99 | Các nhóm đang phát triển cần nhiều tự động hóa hơn. |
| Doanh nghiệp | $47.99 | Larger teams that want every feature |
Pricing verified September 2026.
Dùng thử miễn phí: No separate trial showed up in our research. The free tier works as your test drive.
Đảm bảo hoàn tiền: We didn’t find a published money-back policy.
📌 Ghi chú: Each seat is billed separately, so a five-person team pays for five seats. Ask about any setup fee before signing an Enterprise deal.
⚠️ Cảnh báo: Some users report email delivery rates dropping sharply in recent months. Test your sending results on the free version first.
Những lợi ích chính của CRM linh hoạt
Here’s what makes Agile CRM worth a look:
- Tự động hóa tiếp thị: Automate follow-ups, lead scoring, and data entry. A drag-and-drop builder makes workflows easy to create.
- Tiếp thị qua email: Send campaigns with A/B testing and personalization. Web engagement tracking shows who visits your site.
- Hỗ trợ bán hàng: A visual sales pipeline tracks every deal. Leads can book meetings that sync with Google Calendar or Outlook.
- Gamification trong bán hàng: Leaderboards and badges add friendly competition. Reps get a push to close more deals.
- Helpdesk: Automated ticketing handles customer queries. Service reps see the same customer data as sales.
- Điện thoại tích hợp: Make calls and manage email without extra apps. Every conversation logs to the contact.
- Tích hợp: Connect third-party software to extend Agile. Web and mobile access let you manage deals remotely.
Những điều nhóm chúng tôi nhận thấy
Our writer opened an Agile CRM account and explored its contact and email tools. Here’s what stood out:
Our writer also recorded a short video from that hands-on session.
Ưu điểm và nhược điểm của CRM linh hoạt
✅ Ưu điểm
- Gói miễn phí dành cho tối đa 10 người dùng.
- Email campaigns with A/B testing built in
- Ứng dụng trò chơi hóa vào bán hàng với bảng xếp hạng và huy hiệu
- Helpdesk ticketing in the same interface
❌ Nhược điểm
- Users report unreliable email delivery
- Báo cáo tools draw heavy criticism
- Bug fixes can take up to two weeks
So sánh tính năng
Ready for a closer look at Bitrix24 vs Agile CRM? We’ll compare 11 areas that shape your daily work.
| Tính năng | Bitrix24 | CRM linh hoạt |
|---|---|---|
| Giá khởi điểm | 49 đô la/tổ chức/tháng | $8.99 per user |
| Gói miễn phí | ✅ Tối đa 12 người dùng | ✅ Tối đa 10 người dùng |
| Biểu đồ Gantt | ✅ | ❌ |
| Team Chat & Video Calls | ✅ | ❌ |
| Built-in Office Suite | ✅ | ❌ |
| Công cụ xây dựng cửa hàng trực tuyến | ✅ | ❌ |
| Gamification trong bán hàng | ❌ | ✅ |
| Helpdesk Ticketing | ✅ | ✅ |
| Ứng dụng di động | ✅ | ✅ |
| Tốt nhất cho | Whole-company teams | Đội ngũ bán hàng và tiếp thị |
1. Quản lý quan hệ khách hàng (CRM) & Quản lý liên hệ
Bitrix24: The core CRM stores every contact and company in one database. Choose a simple CRM without leads or a classic CRM with leads. That flexibility helps teams with very different sales habits.
CRM linh hoạt: Contact management gives a 360-degree view of each customer. Calls, emails, and deals show up on the contact record. Larger businesses may miss deeper custom fields and data mapping.
2. Lead Management & Companies
Bitrix24: Web forms capture inbound inquiries and turn them into leads. Each lead moves through your sales funnel until it becomes a deal. Company profiles link related contacts together.
CRM linh hoạt: Lead generation runs through forms and landing pages. Lead scoring ranks prospects, so reps call the hottest ones first. Company records group contacts from the same business.
3. Quy trình bán hàng & Giao dịch
Bitrix24: Deals move across drag-and-drop stages in your sales pipeline. You can spot stuck deals at a glance. It keeps the sales process visible to everyone involved.
CRM linh hoạt: A visual pipeline tracks deals and opportunities. Sales forecasting shows what revenue may close soon. Leaderboards push reps to move deals faster.
4. Quản lý nhiệm vụ và dự án
Bitrix24: Its project management tools include deadlines, Gantt charts, and Kanban boards. Workload and time tracking show where hours really go. Few CRM platforms go this deep on managing projects.
CRM linh hoạt: You get basic project tracking and an online calendar. Leads can book meetings straight onto Google Calendar or Outlook. There are no Gantt charts or advanced task views.
⚠️ Cảnh báo: If projects matter more than sales, Agile CRM will feel limited. You’d need a separate task tool.
5. Tự động hóa quy trình làm việc
Bitrix24: Its automation features send updates, reminders, and notifications on their own. Rules can move deals or assign tasks without manual clicks. Free accounts can’t use it, though.
CRM linh hoạt: Sales automation covers follow-ups, lead scoring, and data entry. The drag-and-drop builder lets you design sequences visually. It suits teams new to automation.
6. Công cụ tiếp thị
Bitrix24: A site builder handles landing pages and online stores with a product catalog. You can launch marketing campaigns right from the CRM. It works as an ecommerce CRM for small shops.
CRM linh hoạt: Marketing is where this tool shines. Marketing teams can run email, mạng xã hội, and mobile campaigns together. Web engagement tracking and personalization help each message land.
7. Communication & Collaboration
Bitrix24: This works like a full communications platform. Chat, video conferencing, and tiếng nói calls are built in. The activity stream shares company news, but updates are easy to miss.
CRM linh hoạt: The focus is on talking to customers, not coworkers. Built-in telephony and email tracking log every conversation. You won’t find internal communications tools like team chat.
8. Customer Service & HR
Bitrix24: The contact center pulls chats, calls, and form messages into one queue. HR tools add an employee directory and a company structure chart. It covers people inside and outside the business.
CRM linh hoạt: The helpdesk turns support requests into tickets automatically. A knowledge base lets customers find answers on their own. There are no HR or employee tools.
9. Documents & Reporting
Bitrix24: A built-in office suite creates documents, spreadsheets, and thuyết trình. Teams can upload files, co-edit live, and track versions. Shared dashboards help you generate reports on sales management in real time.
CRM linh hoạt: Reports and analytics cover deals, campaigns, and revenue generated. Some users call the reporting tools poorly configured. There’s no built-in document editor.
10. Dễ sử dụng
Bitrix24: The user interface looks polished, but so many features overwhelm new users. A help button and Co-Pilot point you to support resources. Hiding unused menu items also cuts the clutter.
CRM linh hoạt: This one feels more user friendly out of the box. Some reviewers found setup incredibly easy compared to Infusionsoft. The email template builder looks nice but feels rigid.
💡 Mẹo hay: Plan a short training session before rolling out Bitrix24. Its complexity means employees need time to learn it.
11. Định giá & Chi phí
Hãy cùng so sánh các gói giá cạnh nhau.
| Cấp độ | Bitrix24 | CRM linh hoạt |
|---|---|---|
| Lối vào | Basic: $49/organization/month | Miễn phí: Miễn phí |
| Second | Standard: $99/organization/month | Starter: $8.99 |
| Third | Professional: $199/organization/month | Regular: $29.99 |
| Đứng đầu | Enterprise: $399/organization/month | Enterprise: $47.99 |
Bitrix24: The flat price gets cheaper per person as your team grows. The professional plan unlocks unlimited storage for larger teams. Annual billing trims the cost further.
CRM linh hoạt: Each login adds to the monthly bill. That saves money when only a few people need access. Costs climb as the team grows.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Low cost for 1-3 users | CRM linh hoạt | Per-user pricing stays small |
| One bill for a big team | Bitrix24 | Flat price per organization |
| Quản lý dự án | Bitrix24 | Timeline views and workload tracking |
| Chiến dịch tiếp thị qua email | CRM linh hoạt | A/B testing and personalization |
| Internal chat and video | Bitrix24 | Full collaboration suite included |
| Fast setup for beginners | CRM linh hoạt | Simpler, lighter interface |
💰 Ngân sách của bạn
Agile CRM costs less when only a few people need logins. Bitrix24 pulls ahead once your team grows, since the price stays flat.
🔌 Bộ công nghệ của bạn
Bitrix24 can replace separate chat, file sharing, and task apps. Agile CRM connects to third-party tools and syncs with Google Calendar.
📈 Quy trình bán hàng của bạn
Pick Agile CRM if email campaigns and lead scoring drive your sales. Pick Bitrix24 if closing deals takes teamwork across departments.
🎓 Trình độ kinh nghiệm của bạn
Beginners will find Agile CRM quicker to learn. Bitrix24 rewards patience, but expect a few weeks of adjustment.
🆓 Dùng thử và bản demo miễn phí
Start with Bitrix24’s free tier or its 30-day Professional trial. Load real contacts into Agile CRM before paying anything.
🛟 Các tùy chọn hỗ trợ
Bitrix24 has video tutorials and webinars, but support tickets can drag. Agile CRM reviews swing between great support and two-week bug fixes.
Hướng dẫn chuyển đổi
Bạn đã sử dụng một trong những công cụ này rồi? Dưới đây là những điều bạn cần biết nếu chuyển sang sử dụng công cụ khác.
🔄 Switching from Bitrix24 to Agile CRM?
✅ Những lợi ích bạn sẽ nhận được:
- Email marketing with A/B testing
- Ứng dụng trò chơi hóa vào bán hàng với bảng xếp hạng và huy hiệu
- A simpler interface for new reps
❌ Những gì bạn sẽ mất:
- Timeline and project boards
- Team chat, video calls, and the activity feed
- The built-in office suite and store builder
📋 Cách chuyển đổi:
- Export contacts, deals, and companies from Bitrix24 as CSV files.
- Create an Agile CRM account at no cost.
- Import the CSV, map fields, and rebuild your pipeline stages.
🔄 Switching from Agile CRM to Bitrix24?
✅ Những lợi ích bạn sẽ nhận được:
- Full task and project tracking
- Internal chat, video calls, and shared drives
- One flat price for your whole company
❌ Những gì bạn sẽ mất:
- Gamified leaderboards for reps
- Low per-seat pricing for tiny teams
- A quicker, lighter setup
📋 Cách chuyển đổi:
- Export your Agile CRM contacts and deals to CSV.
- Start Bitrix24’s 30-day Professional trial.
- Import your data, then set up automation rules and user roles.
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on small and medium sized businesses using cloud plans. We didn’t test in person onboarding, API access, or LinkedIn syncing. Google Analytics tracking on Bitrix24 sites wasn’t checked either.
Data rules for teams in the European Union weren’t part of this review. Our notes reflect the September 2026 versions of both tools. Large enterprises with custom needs may see things differently.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Bảng giá dành cho các nhóm nhỏ | CRM linh hoạt |
| 🚀 Các tính năng chính | Bitrix24 |
| 📋 Quản lý dự án | Bitrix24 |
| 📣 Tự động hóa tiếp thị | CRM linh hoạt |
| 🤝 Hợp tác | Bitrix24 |
| 👶 Dễ sử dụng | CRM linh hoạt |
| 🛟 Độ tin cậy | Bitrix24 |
| 🏆 Người chiến thắng chung cuộc | Bitrix24 |
🏆 WINNER: BITRIX24
Bitrix24 wins 4 out of 7 categories.
Phù hợp nhất cho: Growing teams, project-heavy companies, and remote teams
Bitrix24 and Agile CRM solve different problems. Bitrix24 is one workspace for CRM, projects, and team communication. Agile CRM is a lighter solution for managing customer relationships through sales and marketing.
Agile CRM is a solid pick for tiny teams chasing leads by email. Its no-cost tier and low starting price earn praise as a great price. But reported email delivery and reporting problems are hard to ignore.
Want an all in one platform for your whole company? Bitrix24 is the better choice. Expect a learning curve. The payoff is fewer apps and one predictable bill.
So sánh thêm về Bitrix24
Here’s how Bitrix24 stacks up against other CRM platforms:
Bitrix24 thắng nhờ: Flat pricing, project timelines, and built-in video calls.
HubSpot thắng nhờ: Easier onboarding, deeper marketing automation, and a bigger app marketplace.
Bitrix24 thắng nhờ: An office suite, video meetings, and unlimited users on Standard.
Zoho CRM vượt trội ở các điểm sau: More customization options, stronger analytics, and per-user plans.
So sánh Bitrix24 và Salesforce
Bitrix24 thắng nhờ: Lower total cost, included collaboration tools, and a store builder.
Salesforce thắng nhờ: Advanced lead management, deep customization, and a huge add-on marketplace.
Want a wider view? This video walks through more Các lựa chọn thay thế cho Bitrix24.
So sánh thêm về Agile CRM
Here’s how Agile CRM holds up against similar tools:
CRM linh hoạt so với Keap
Agile CRM thắng thế nhờ: A 10-user free plan, lower entry price, and quicker setup.
Keap thắng nhờ: Built-in invoices and payments, advanced campaigns, and chữ tiếp thị.
CRM linh hoạt so với ActiveCampaign
Agile CRM thắng thế nhờ: Built-in helpdesk, sales gamification, and a free tier.
ActiveCampaign thắng nhờ: Deeper automation paths, more integrations, and SMS inside automations.
CRM linh hoạt so với Salesforce
Agile CRM thắng thế nhờ: A far smaller bill, a free tier, and faster onboarding.
Salesforce thắng thế nhờ: Custom objects, enterprise-scale reporting, and thousands of AppExchange apps.
Curious about other options? This video covers more Các giải pháp CRM linh hoạt.
Câu hỏi thường gặp
Bitrix24 có thực sự miễn phí không?
Yes, a free plan covers up to 12 users with 5 GB of storage. It skips invoicing and automation rules. Paid plans start at $49/organization/month.
Sử dụng Bitrix24 có an toàn không?
It uses several layers of protection. Data is hosted on Amazon Web Services with SSL encryption. Extranet access lets you work with outside partners safely.
Phần mềm Agile CRM có thực sự miễn phí không?
Yes. The free tier supports up to 10 users with core contact and deal tools. Paid plans start at $8.99 per user when you need more.
Phiên bản miễn phí của Bitrix24 có những hạn chế gì?
CRM access is capped at 12 users and 5 GB of storage. Invoicing and workflow automation are locked. Chat and collaboration tools stay free for unlimited users.
Phần mềm CRM thường có giá bao nhiêu?
Prices vary by features and team size. Agile CRM runs $8.99 to $47.99 per user. Bitrix24 charges a flat $49 to $399 per organization monthly.
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