Are you feeling swamped? Like you juggling too many tools to manage customers?
It’s tough to pick the right CRM. Both Freshsales CRM and Thryv promise to make life easier, but which one actually delivers?
You’re probably wondering, “Which will help my business grow?”
Let’s break down Freshsales CRM vs Thryv.
We’ll look at what each one does best so you can choose the right tool for your needs.
Visão geral
We’ve put both Freshsales CRM and Thryv through their paces.
Our team signed up for free trials, tested core features, and analyzed user feedback. This hands-on approach ensures a practical, real-world comparison.
Freshsales CRM might be the one for you. Its intuitive interface makes it an excellent choice.
Preços: It has a free trial. The premium plan starts at $9/month.
Principais características:
- Contact Management
- Deal Tracking
- Reporting and Analytics
Explore its powerful features for managing contacts, scheduling appointments, and campaigns.
Preços: It has a free demo. The premium plan starts at $244/month.
Principais características:
- Tome 利用人工智能实现引人入胜的视觉叙事。Gamma 是一个以人工智能为先的快速内容生成平台。
- Tome 强调视觉叙事，与传统幻灯片截然不同。Prezi 拥有动态、非线性的缩放界面。
- Advanced Reporting
What is Freshsales CRM?
Okay, let’s talk about Freshsales CRM. What is it? It’s a tool to help you sell more.
Think of it as a place to keep track of your customers.
You can view deals, send emails, and fazer calls all in one place. It’s built to make sales easier.
Explore também nossos favoritos Freshsales CRM alternatives…
Nossa opinião
Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.
Principais benefícios
- Interface amigável: Easy to navigate and learn.
- Built-in phone and email: Connect with customers directly from the platform.
- AI-powered insights: Get helpful suggestions and predictions.
- Preços acessíveis: Offers a free plan and competitive paid plans.
Preços
- Crescimento + 500 contatos de marketing: US$ 9/usuário/mês.
- Pro + 500 contatos de marketing: US$ 39/usuário/mês.
- Empresa + 500 contatos de marketing: US$ 59/usuário/mês.
Prós
Contras
What is Thryv?
So, what’s Thryv? It’s more than just a CRM. It’s like a business toolbox.
It helps you manage customers and run your business.
It allows you to schedule appointments, take payments, and manage mídia social.
It’s designed to keep everything organized.
Explore também nossos favoritos Thryv alternatives…
Nossa opinião
Wanted to Thryv a try! Explore its powerful features for managing contacts, scheduling appointments, and launching marketing campaigns.
Principais benefícios
- Centralized hub: Manage all your business needs in one place.
- Automated marketing: Reach more customers with less effort.
- Online scheduling: Let clients book appointments 24/7.
- Accept payments online: Get paid faster and easier.
- Reputation management: Monitor and improve your online reviews.
Preços
- Command Center: Free dedicated business line.
- Business Center: $244/month.
- Marketing Center: $244/month.
Prós
Contras
Comparação de recursos
Choosing the right customer relationship management tool is a big decision.
Let’s look at the features head-to-head. We’ve thoroughly reviewed both to give you a clear, balanced comparison.
1. Core Customer Relationship Management
- Freshsales CRM: This is a dedicated, deep CRM system. It focuses on centralizing customer dados and managing sales activities with features like AI-powered lead scoring and contact lifecycle stages.
- Thryv: The Thryv Business Center offers foundational customer relationship management but acts more as an all-in-one platform for pequenos negócios operations, integrating customer contacts with scheduling and payments.
2. Sales and Pipeline Management
- Freshsales CRM: Excellent for sales teams, providing a highly visual deal pipeline and robust features for lead and opportunity management, helping you track your revenue.
- Thryv: Includes a basic system to manage sales and invoices, but it lacks the advanced, dedicated sales pipeline tools and in-depth relatórios of Freshsales CRM.
3. Online Scheduling and Appointments
- Freshsales CRM: Offers calendar and appointment features, often through integrations, to help sales teams stay organized.
- Thryv: This is a core strength. The Thryv software includes built-in online scheduling and services management, allowing customers to easily book appointments on your website.
4. Payments and Invoicing
- Freshsales CRM: Payment and invoicing are primarily handled through third-party integration with contabilidade aplicativos.
- Thryv: A central feature. It allows your small business to create estimates and invoices, accept payments online, and get paid faster directly within the client portal estimates system.
5. Local Online Presence
- Freshsales CRM: Does not focus on local listings or reputation management.
- Thryv: Strongly focuses on digital presence, offering enhanced local listings management (like Google and Yahoo), social media tools, and management for customer reviews on major sites.
6. Customer Communication
- Freshsales CRM: Provides robust in-app phone, chat, and email to track all customer interactions, helping your teams respond quickly.
- Thryv: Features a centralized caixa de entrada for managing customer email, social messages, and even includes SMS marketing messages and a secure client portal for document sharing.
7. Ease of Use (Interface)
- Freshsales CRM: Known for its highly intuitive interface that’s easy for sales teams to adopt and use on a mobile device.
- Thryv: Aims to be a one-stop-shop, but some users find the sheer volume of tools in the Thryv command center can make the interface feel less specialized.
8. Pricing Structure
- Freshsales CRM: Offers a generous free plan and competitive per-user pricing, making it excellent value for growing sales teams.
- Thryv: Utilizes a location-based model, which includes a one time onboarding fee, and the pricing is significantly higher, especially for the all-in-one features.
9. Target Business Size
- Freshsales CRM: Perfect for small business and medium sized businesses that prioritize a deep customer relationship management tool to manage leads and the sales process.
- Thryv: Best suited for service-based small business who need a platform to streamline their daily operations, get paid and manage their local reviews.
What to Look For When Choosing CRM Software?
- Testing: Can you get a free trial before a credit card required signup?
- Onboarding: Is setup quick, or will you be stuck waiting for verification successful waiting?
- Preços: Look beyond the monthly rate; check for pricing details and required add ons.
- Integrações: Does the system connect with your other professional technology tools?
- Segurança: Does the system protect your data and offer multi-factor security?
- Accessibility: Can employees easily access it on a mobile device?
- Experiência do usuário: Is the interface intuitive or complex? Get a review from current users.
- Recursos de IA: Does it include smart tools like Freddy AI to help measure and predict?
- Apoiar: Can you quickly connect with a human for help?
- Initial Setup: Watch out for technical jargon like “to view this site properly” or a “your ray id” error message. The system should work in a few seconds.
Veredicto final
So, which one wins? For most businesses focused on sales, we pick Freshsales CRM.
It’s strong on customer experience and sales tools.
The free plan is an excellent startup start and scales well for larger enterprises.
Thryv is suitable for local businesses needing payments and scheduling.
However, Freshsales CRM’s sales focus and pricing make it our top choice.
We’ve used both, so we know what works. Trust our experience to help you choose the best option for your needs.
You’ll get your team up and running faster, which means you’ll spend more time selling and less time learning software.
More of Freshsales CRM
Here’s a brief comparison of Freshsales CRM with these software solutions:
- Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
- Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
- Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
- Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
- Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
- Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
- Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
- Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and cold email automation ferramenta.
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
- Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
- Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
- Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.
More of Thryv
Here’s a brief comparison of Thryv with these software solutions:
- Thryv vs GoHighLevel: Thryv offers robust marketing automation and sales funnels. Thryv simplifies business management for service-based companies.
- Thryv vs Pipedrive: Thryv is a broad business management tool with integrated CRM; Pipedrive specializes in visual sales pipeline management, ideal for sales teams.
- Thryv vs Keap: Thryv offers an all-in-one platform for small business management; Keap focuses on advanced marketing automation and sales CRM with in-depth workflows.
- Thryv vs ActiveCampaign: Thryv provides an integrated platform for local business management and customer interaction; ActiveCampaign excels in sophisticated marketing automation, segmentation, and detailed analytics.
- Thryv vs Hubspot: Thryv is designed as a comprehensive platform for small business operations, including client management and marketing; HubSpot offers a wider suite of marketing, sales, and service tools for businesses of all sizes.
- Thryv vs Clickfunnels: Thryv is an all-in-one business management platform; ClickFunnels is specifically designed for building sales funnels, landing pages, and automating sales processes.
- Thryv vs Folk: Thryv is a comprehensive business management system with integrated CRM; Folk is a more focused, collaborative contact management tool with an emphasis on organization.
- Thryv vs Instantly: Thryv offers a broad suite for small business management, including online presence and payments; Instantly specializes in automated cold email campaigns for sales outreach.
- Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
- Thryv vs Monday CRM: Thryv provides an integrated solution for small business management and client interaction; Monday CRM focuses on highly customizable visual workflows and project-centric CRM capabilities.
- Thryv vs Capsule CRM: Thryv is a comprehensive business management platform with CRM features; Capsule CRM is a simpler, user-friendly CRM focused on contact management and sales pipeline tracking.
- Thryv vs Insightly: Thryv provides an all-in-one platform for small business operations, including scheduling and payments; Insightly offers a more robust CRM with an advanced sales pipeline and project management functionalities.
- Thryv vs Freshsales: Thryv is an all-in-one business management platform for local businesses; Freshsales CRM specializes in robust sales automation, lead scoring, and in-depth sales reporting.
- Thryv vs Salesforce: Thryv is an integrated platform for small business management; Salesforce is a highly customizable, scalable, enterprise-level CRM with extensive sales, marketing, and service capabilities.
Perguntas frequentes
Is Freshsales CRM or Thryv better for small businesses?
Freshsales CRM is often better for small businesses focused on sales due to its free plan and lower starting costs. Thryv is better for service-based small businesses that want appointment and payment management.
Does Freshsales CRM offer a free plan?
Freshsales CRM offers a free plan with basic CRM features, which is ideal for startups. Thryv does not offer a free plan.
Which platform is better for managing social media?
Thryv has built-in social media management features, making it a better choice if social media marketing is a priority. Freshsales CRM focuses more on sales and email marketing.
Can I integrate other tools with Freshsales CRM and Thryv?
Both platforms offer integrations, but Freshsales CRM has a broader range, especially with other Freshworks products. Thryv focuses on integrations for local business tools.
Which CRM offers better reporting and analytics?
Freshsales CRM provides more comprehensive reporting and analytics, especially for sales data. Thryv’s reporting is more focused on appointments and payments.
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