
Are you an IT professional tired of not knowing exactly what devices are on your network?
Does managing all your hardware, software, and cloud assets feel like a never-ending, confusing mess?
It’s easy to lose track of devices, licenses, and security risks in a complex IT world.
This lack of complete visibility can cause major headaches, from failed audits to security gaps.
When you don’t have a single source of truth, you can’t make smart decisions.
In this review, we will examine how Lansweeper’s tools, including its agentless discovery and new AI features, address these visibility challenges.

Stop guessing and start managing. Lansweeper can scale to track hundreds of thousands of devices, giving you a single, accurate view of your entire IT estate—from hardware to cloud.
What is Lansweeper?
Lansweeper is a powerful asset management software.
Think of it as a central map for your entire IT world. Its primary function is asset discovery and tracking.
Once found, PRODUCT creates a full asset inventory.
This inventory holds all the important asset data about your it assets.
You get details on all your hardware and software assets.
PRODUCT is a complete software platform that collects all this information into one place.
This visibility enables your IT team to work more effectively and efficiently.
By knowing exactly what you own and where it is, you increase your operational efficiency. Basically, it ends the guesswork in asset management.

Who Created Lansweeper?
Geert Moernaut created Lansweeper.
He started the company in Belgium back in 2001.
His vision was clear: IT teams needed a better way to see their networks.
He wanted to build an easy-to-use tool for full asset visibility. Since then, the platform has undergone significant growth.
It has helped companies worldwide obtain a comprehensive and accurate picture of their technology.
Lansweeper continues to lead in finding and tracking IT assets today.
Top Benefits
Lansweeper is designed to provide IT teams with complete visibility and control over their entire IT environments.
Here are the main benefits that organizations see:
- Eliminate Blind Spots with Network Discovery: The network scanning feature automatically identifies all assets and connected devices, including rogue devices, to ensure comprehensive visibility. This removes all blind spots, providing full visibility over your entire technology estate.
- Centralized Asset Tracking and Inventory: It collects detailed hardware details and all installed software information into one place. This powerful asset tracking eliminates the need to chase down data across different systems, helping small businesses and large enterprises alike.
- Enhanced Software Management and Compliance: The system provides a clear view of all software versions and licenses, offering a comprehensive overview of software assets. This helps your business easily manage compliance, avoiding costly non-compliance issues and overspending.
- Make Smarter Decisions with Data: Lansweeper turns raw data into actionable insights and lifecycle insights. You can use these reports to plan upgrades, monitor asset health, and make smart IT investment choices.
- Break Down Data Silos: By creating a single source of truth for asset data, Lansweeper helps different teams work from the same information. This stops information from getting stuck in data silos and improves team alignment.
- Boost Operational Efficiency: The platform automates numerous tasks, including finding new devices and updating your inventory. This enables your IT users to focus on larger projects, thereby improving operational efficiency.
- Simplify Remote Management: Lansweeper allows you to see and manage users’ devices and software, even if they are working from home. Remote management is a valuable feature for modern work environments.
- Enrich Your Service Desk: You can easily integrate Lansweeper’s data with your existing service desk or ticketing system. This helps resolve service desk tickets more quickly because support staff have instant access to asset information.
- Powerful Custom Reporting: The robust reporting engine lets you build custom reports on almost any data point, using the underlying SQL Server data. This gives you the control to report on even more complex configurations and IoT assets.
Best Features of Lansweeper
Lansweeper does more than find devices.
It offers a powerful set of unique tools that turn simple asset data into smart, focused action.
These features encompass everything from managing daily IT tasks to adhering to security protocols.
They help you transition from simply viewing your assets to having complete control.
1. Operations Management
This feature helps you run your daily IT tasks much smoother.
It moves you from manual checks to smart automation.
For example, you can set up workflows to automatically deploy software updates to a group of computers.
It also helps manage user accounts and groups easily.
This reduces the need for manual checks.

2. Asset Management
This is the heart of Lansweeper.
It provides a comprehensive, up-to-date inventory of all your hardware and software.
You receive detailed reports on every item, including when you purchased it and when its warranty expires.
Additionally, it can scan your network without requiring the installation of agents on every device.
Although agents are available for hard-to-reach assets.

3. Service Management
Lansweeper is great at helping your help desk team.
It integrates with many popular service desk platforms, such as ServiceNow and JIRA.
When a service desk ticket comes in, the agent instantly sees the full asset data for the user’s computer.
This speeds up the fix time and makes the support team much more efficient.

4. OT Convergence
This feature allows you to view your IT devices and Operational Technology (OT) devices in one place.
OT encompasses industrial systems, such as PLCs (Programmable Logic Controllers) and factory floor equipment.
Lansweeper utilizes specialized scanning for OT devices, providing a single view of all assets.
This is vital as IT and OT networks start to connect more.

5. Cybersecurity
The platform actively helps you find and fix security weaknesses.
It links your asset inventory with threat intelligence data, like the NIST catalog.
This quickly highlights assets with missing patches, outdated software versions, or other security risks.
This helps you act fast to protect your system before an issue can cause harm.

6. Framework Compliance
Lansweeper helps you demonstrate compliance with key security rules, such as GDPR, HIPAA, or NIS2.
It does this by creating detailed reports on demand.
You can easily demonstrate to auditors that your systems have the necessary encryption or that specific security checks are in place.
This makes audits much less stressful and reduces the risk of fines.

7. Developer Portal
The Developer Portal provides you with the tools to connect Lansweeper’s data with other systems.
It features a powerful API (Application Programming Interface).
Developers can utilize this API to retrieve asset data and incorporate it into custom applications or internal processes.
This allows for deep integration and tailored solutions.

8. Technology Partners
Lansweeper has a strong network of Technology partners.
These are companies that build products that work better because of Lansweeper’s asset data.
This includes partners in areas like CMDB (Configuration Management Database), security, and ticketing.
These partnerships enable you to leverage Lansweeper’s accurate data to power various other tools in your IT stack.

Pricing

Pros and Cons
Considering the pros and cons helps you make a well-informed decision. We need to see both the benefits and drawbacks before you commit to this tool.
Pros
Cons
Alternatives to Lansweeper
Lansweeper is a great tool, but it’s wise to consider other options.
Depending on what your team needs—such as more focus on AI, IT service desk features, or remote tools—a different platform might be a better fit.
Here are some of the top alternatives to consider:
- Atera: This platform is an all-in-one IT management tool for IT teams and MSPs. It stands out with its AI features, like IT Autopilot for autonomous support and AI Copilot for technician assistance. It combines asset management with RMM (Remote Monitoring and Management) and a helpdesk.
- NinjaOne: This is a strong, modern Remote Monitoring and Management (RMM) platform. It provides excellent real-time visibility and control over endpoints. It is often praised for its fast performance and strong customer support.
- Freshservice (by Freshworks): This is a cloud-based IT Service Management (ITSM) solution. It provides a clean, user-friendly platform that seamlessly integrates asset management into your ticketing and service desk workflows.
- ServiceNow ITAM: This is an enterprise-grade solution built for very large and complex organizations. It is part of the larger ServiceNow platform, offering deep integration with its powerful Configuration Management Database (CMDB) and ITSM tools.
- Device42: This platform focuses on agentless discovery and dependency mapping. It is known for its ability to show you how different assets and applications are connected across hybrid cloud environments.
- ManageEngine AssetExplorer: A web-based IT asset management solution. It’s great for managing the entire lifecycle of your IT assets, from acquisition to disposal.
Personal Experience
When my team first started, we struggled to know what was even on our network.
Our inventory spreadsheets were always old and wrong. It made everything slow.
Once we set up Lansweeper, the change was night and day.
We did not have to install agents on every machine to start getting results.
The main control panel, the user interface, was very clean and well-organized.
It made it easy to find any device we needed. It helped us gain complete visibility for the first time.
This saved us a significant amount of time on audits. Our work went from being a scramble to being fully planned.
Key Results Achieved:
- Complete Asset Inventory: The agentless scanning quickly identified every device, including those that were hidden. We finally had a 100% accurate list of all our assets.
- Audit Readiness: We can generate detailed custom reports on software licenses and patch levels in minutes, rather than days.
- Shadow IT Discovery: The network discovery feature identified old, unauthorized servers that we were unaware were running.
- Improved User Interface: The clean dashboard made it easy for every team member to check asset data quickly.
- Risk Reduction: We utilized Vulnerability Insights to update software on high-risk devices efficiently.
Final Verdict
Lansweeper is a very strong software platform for asset management.
It is a great feature that provides full visibility without requiring agents to be installed everywhere.
The ability to lansweeper integrate with your service desk is a huge benefit for IT teams.
It helps fix the problem of not knowing what you own.
While the setup can be tricky, the detailed inventory and powerful reporting are worth it.
If you need complete control over your network and want to end IT guesswork, Lansweeper is a top choice.
Frequently Asked Questions
Does Lansweeper require agents to be installed on every device?
No, Lansweeper does not require you to install agents on all devices. Its primary method is agentless network discovery. It uses standard network protocols to scan and gather asset information. Agents are only needed for devices that are difficult to reach, like remote laptops or machines in a DMZ. This makes deployment much faster and simpler across the network.
How is Lansweeper priced?
Lansweeper offers a flexible pricing model that scales with your organization. There is a free version that supports up to 100 assets, a great feature for small teams to get started with. Paid plans are based on the number of assets you track, such as 2,000 or more. They are billed annually and offer different tiers (Starter, Pro, Enterprise) with added capabilities.
Can Lansweeper help with IT compliance and security?
Yes, compliance and security are core functions of Lansweeper. It helps you gain complete visibility into your software versions and patch levels. It offers risk insights and uses data to highlight devices with known vulnerabilities. The reports it creates are essential for audits, enabling you to prove compliance with security frameworks easily.
What kind of assets can Lansweeper discover?
Lansweeper can discover and inventory a very wide range of our assets. This includes traditional IT devices, such as servers, laptops, and printers. More importantly, it extends discovery to modern environments, identifying cloud assets (such as those on AWS or Azure), as well as specialized IoT and OT assets (Operational Technology) within your network.
Can Lansweeper connect with our existing help desk tools?
Absolutely. A key feature of Lansweeper is its ability to seamlessly integrate with various existing IT Service Management (ITSM) platforms, including ServiceNow and Freshservice. This connection enriches your service desk tickets by providing agents with instant, accurate asset data, which helps them resolve user issues much faster.













