Is your IT team feeling overwhelmed?
Do you struggle to manage all your tech tools in one place?
Many businesses face these exact problems, leading to wasted time.
This can hurt your business and make your team less effective.
What if there were a way to make IT management easier and faster?
We’ll dive deep into Atera and see if it’s the all-in-one platform you need for your IT operations in 2025.
Keep reading to find out!
Ready to streamline your IT management? Over 90% of Atera users report increased efficiency within the first month.
What is Atera?
Atera is an IT management platform that helps businesses handle all their tech needs in one place.
Think of it as a central hub for your IT team.
With Atera, you get tools for remote monitoring of computers and networks.
This means you can keep an eye on everything without being there physically.
It also offers patch management, which keeps all your software up to date and secure.
Need to fix something on a computer that’s far away?
Remote access lets you do just that.
Atera even utilizes smart features, such as AI agents and an AI copilot, to help automate tasks and enhance service quality.
It’s a management platform consolidates RMM, making your work much easier.
Who Created Atera?
Atera was co-founded by Gil Pekelman and Oshri Moyal in 2011.
Their vision was to make IT simpler for everyone.
They saw that managing an IT department was often messy and hard.
So, they created Atera’s all-in-one platform.
Their goal was to provide a centralized dashboard to manage everything.
This helps boost service quality by allowing teams to automate tasks.
They even added IT autopilot features.
Atera’s journey is about making IT work smarter, not harder.
Top Benefits of Atera
- Operational efficiency: Atera helps streamline your daily IT tasks. This leads to much smoother operations, making your team more productive.
- Protect infrastructure: With Atera’s tools, you can more effectively secure and protect your infrastructure from threats. This keeps your systems secure and running smoothly.
- Digital Workforce: It empowers your digital workforce by providing them with the tools they need to work smarter. This means better support for all your users.
- Demo request: You can easily make a demo request to see Atera in action. This lets you explore all its powerful capabilities before committing.
- Atera is an agentic AI platform, meaning it utilizes intelligent AI to help manage IT. This is a real game changer for modern IT.
- Atera offers powerful automation features. These features help you save time by handling routine tasks, allowing the team to simply focus on more significant issues.
- Enterprise-grade software: This robust software is designed to meet the demands of large organizations. It helps you manage countless devices without increasing headcount.
- Reducing downtime: By proactively monitoring and addressing issues, Atera excels at reducing downtime. This ensures your information technology systems are always available, improving overall service.
Best Features of Atera
Atera stands out with some really smart and helpful features.
These tools are designed to make your IT work much easier and more effective.
Let’s examine some of the best features of Atera.
1. IT Autopilot
This feature acts like an always-on IT assistant.
It can handle many common IT problems independently, such as resetting passwords or rebooting systems.
This frees up your team to focus on bigger, more important tasks.
2. AI Copilot
Think of the AI Copilot as your smart helper for daily tasks.
It can quickly provide summaries of tickets or even assist in writing scripts.
This makes troubleshooting and fixing issues much faster, saving you a lot of time.
3. Remote Monitoring and Management
Atera allows you to monitor all your computers and networks from anywhere.
You receive alerts in real-time if something goes wrong.
You can also resolve issues on devices remotely, without needing to be physically present.
4. Patch Management
Keeping software up to date is crucial for security.
Atera’s patch management automatically handles software updates and security patches.
This makes sure all your systems are safe and running smoothly.
5. Network Discovery
This feature automatically scans your network and finds all connected devices.
It provides a clear view of everything on your network, from computers to printers.
This helps you easily track all your IT equipment.
Pricing
| Plan Name | Price | Key Features |
|---|---|---|
| Pro | $129/mo | Remote management, automation & scripting. |
| Growth | $179/mo | Mac and Linux support, Remote access using Anydesk. |
| Power | $209/mo | Custom analytics, Custom support addresses. |
| Superpower | Contact Sales | Single sign-on (SSO), Azure AD continuous sync, Private software repository. |
Pros and Cons
It has some good and bad side, here is a quick overview:
Pros
Cons
Atera Alternatives
While Atera is a strong choice, other platforms offer similar services.
Here are a few notable alternatives:
- NinjaOne: This platform focuses on endpoint management. It provides strong RMM tools, patch management, and security features.
- ConnectWise Automate: A comprehensive RMM solution. It helps automate many IT tasks for businesses and MSPs.
- Datto RMM: Known for robust remote monitoring. Datto RMM is designed for managing multiple networks and devices.
- Syncro: This tool combines RMM (Remote Monitoring and Management) and PSA (Professional Services Automation). It’s an all-in-one platform for IT businesses.
- N-able N-central: A unified endpoint management solution. It focuses on remote monitoring and management features.
- ManageEngine Endpoint Central: Offers integrated desktop and mobile device management. It helps manage many devices from one spot.
Personal Experience with Atera
Our team started using Atera to manage our company’s IT.
Before, keeping track of everything was a challenge. Atera changed that for us.
We quickly saw a big boost in our productivity.
Here’s how Atera helped our team:
- AI features: The smart AI helped us automate many routine tasks. This made our work faster and easier.
- Improving SLAs: We could respond to issues much quicker. This meant our service-level agreements improved.
- Easy contact and management: We could easily reach any device on our network. This helped us fix problems fast.
- Streamlined processes: Atera helped us streamline our IT workflows. This brought more efficiency to our daily work.
- Increased system availability: We saw less downtime for our systems. This ensured our services continued to run without interruption.
Atera truly made a difference in how we handle IT.
Final Thoughts
Atera offers a powerful, integrated platform for IT management.
We’ve seen its top feature set, including AI tools and strong remote access capabilities.
It helps you gain better control over your IT infrastructure and improve security.
If you’re a busy IT team or an MSP looking to boost efficiency and productivity, Atera is a strong choice. It’s designed to make your life easier.
Ready to see how Atera fits your needs?
Request a demo today and experience how this platform can transform your IT operations.
Don’t just take our word for it—see for yourself!
Frequently Asked Questions
Is Atera cloud-based?
Yes, Atera is a completely cloud-based solution. This means you can manage your IT systems from anywhere, using any kind of device with internet access.
Does Atera offer a free trial?
Yes, Atera provides a 30-day trial. You can try out all features without needing to give any credit card information to get started.
How is Atera priced?
Atera uses a per-technician pricing model. This means you simply pay a fixed fee for each technician using the software, allowing for unlimited devices and customers.
Does Atera support Mac and Linux devices?
Yes, Atera supports Windows, Mac, and Linux devices. Its agent can be installed on these operating systems for comprehensive monitoring and management.
Is Atera secure for my data?
Atera uses strong security measures, including data encryption and multi-factor authentication. They also comply with standards like SOC 2 Type 2 to protect your information.
