9 Best AI Applications for Small Business in 2024

by | Last updated May 29, 2024

Best Overall
Jasper

Your ultimate AI content assistant, generating blog posts, marketing copy, and even creative text in seconds, saving you hours every week.

Best Value
1708179199997

Transforms your writing with AI-powered suggestions for clarity, grammar, tone, and style, ensuring error-free communication at an unbeatable price.

Most Featured
ClickUp

The productivity powerhouse for your entire business! Manage projects, streamline workflows, and collaborate effortlessly with 1,000+ integrations and customizable AI features.

Feeling overwhelmed? Stretched thin?

As a small business owner, you probably wear all the hats.

But in 2024, artificial intelligence is here to help. AI can handle the tedious stuff, so you gain back precious time.

Ready to level up your business?

I’ll introduce you to the 9 hottest AI applications to boost your efficiency, streamline your business processes, and help you find those elusive new customers!

ai applications for small business

What are the Best AI Applications for Small Businesses?

Choosing the “best” AI tool depends entirely on your specific needs. However, certain AI applications will offer incredible value and versatility for small businesses in 2024. Let’s explore our top picks.

1. Jasper AI

Jasper AI is your ultimate AI writing assistant. Think of it like a supercharged content creation machine. It helps you write blog posts, social media copy, marketing materials, and creative text like poems or scripts.

jasper ai

Key Benefits

  • Ease of Use: Super intuitive, with a beginner-friendly interface.
  • Scalability: Plans designed to grow with your content needs.
  • Data Security: Prioritizes data protection with industry-standard protocols.
  • Integration: Connects with tools like Surfer SEO and Grammarly for a streamlined workflow.
  • Cost-effectiveness: Offers flexible pricing based on your usage.
  • Customer Support: Helpful knowledge base, active community, and responsive support options.
  • Best Features:
    • 50+ content templates to tackle nearly any writing task
    • “Boss Mode” for long-form content creation and complex commands
    • AI art generation for unique images
    • Multiple language support

Our Take

0out of 10

Jasper AI is a game-changer for small businesses that need to produce quality content quickly. Its time-saving and creativity-boosting benefits vastly outweigh the few downsides.

Pricing

  • Starter Plan: Starts at $29/month for 20,000 words
  • Boss Mode: Starts at $59/month for 50,000 words
  • Custom Plans: Available for businesses with high-volume needs
Jasper ai

Pros

  • Save time while you create content
  • It helps overcome writer's block and generate fresh ideas
  • Excellent for both short and long-form content

Cons

  • Requires some editing and fact-checking for accuracy
  • It can be expensive if you need very high word counts.

2. Grammarly

Grammarly is like your personal writing coach, always there to catch those embarrassing typos and awkward phrasing. It goes beyond basic spellchecking to improve your writing clarity, tone, and overall style.

Grammarly

Key Benefits

  • Ease of Use: Works seamlessly in your browser, email, and documents thanks to its extensions
  • Scalability: Both free and paid plans to fit different needs
  • Data Security: Robust data security policies
  • Integration: Plays well with tools like Microsoft Office and Google Docs
  • Cost-effectiveness: The free program is surprisingly powerful, and paid tiers offer more excellent value
  • Customer Support: Extensive help center and responsive support channels
  • Best Features:
    • Advanced grammar and punctuation checker
    • Tone detection and style suggestions
    • Plagiarism checker (premium feature)
    • Vocabulary enhancement recommendations

Our Take

0out of 10

Grammarly is a must-have for any small business that produces written content. While the premium features aren't strictly essential, they elevate communication to the next level.

Pricing

  • Free: Basic spelling, grammar, and punctuation checks
  • Premium: $12/month (billed annually) unlocks clarity, tone, plagiarism checks, and more
  • Business: $15/member/month (billed annually) adds team features and style guides
Grammarly

Pros

  • Dramatically improves overall writing quality
  • Easy to use and integrates with most writing platforms
  • Even the free plan offers plenty of value

Cons

  • Premium can get pricey for individuals
  • Sometimes, it suggests overly formal changes.

3. DALL-E 2

DALL-E 2 is a mind-blowing AI image generator. You describe what you want to see in plain language, and it creates an entirely original image! Think of it as your imagination brought to life with the help of AI.

Dall-e 2

Key Benefits

  • Ease of Use: Incredibly simple – type your description and go!
  • Scalability: Generates multiple images with slight variations in seconds
  • Data Security: OpenAI has committed to responsible AI development and secure data handling.
  • Integration: While not directly integrated with other tools, it can fuel your creative workflows.
  • Cost-effectiveness: The pay-per-image model ensures you only pay for what you generate.
  • Customer Support: Offers a help center and active community for assistance.
  • Best Features:
    • Generates high-quality images from text descriptions
    • Image editing for tweaks and refinements
    • Variations feature for multiple iterations of a concept
    • Ability to create images in different styles

Our Take

0out of 10

DALL-E 2 is a powerful tool with the potential to revolutionize how small businesses create visuals. While some ethical concerns linger, its benefits for creativity and rapid image generation are undeniable.

Pricing

  • Free: New users get 50 free credits their first month, and then 15 free credits are refilled each month.
  • Pay-per-use: Purchase additional credits in packs of 115 for $15.
Dall e 2

Pros

  • A game-changer for creative content and graphic design
  • Sparks inspiration and overcomes visual limitations
  • Surprisingly affordable to experiment with

Cons

  • Results can sometimes be unpredictable
  • Concerns about AI replacing traditional artists

4. Zoho Zia

Zoho Zia is like having a tireless AI assistant across the entire Zoho ecosystem. It works hard behind the scenes, analyzing your data and making your life easier across sales, customer support, and other business areas.

zoho zia

Key Benefits

  • Ease of Use: Zia is baked into Zoho, so there's minimal setup involved.
  • Scalability: Designed to handle growing amounts of data and changing business needs.
  • Data Security: Backed by Zoho's enterprise-grade security.
  • Integration: Works seamlessly across Zoho CRM, Desk, Analytics, and other apps.
  • Cost-effectiveness: Included in many Zoho subscription plans.
  • Customer Support: Offers a range of Zoho-wide support options.
  • Best Features:
    • Anomaly detection to spot unusual business trends
    • Predictive analytics for sales forecasting
    • Sentiment analysis to understand customer interactions
    • Zia Voice for conversational AI interactions

Our Take

0out of 10

Zoho Zia is a valuable asset for small businesses already using Zoho's tools extensively. Other AI solutions might be better if you're not a Zoho user.

Pricing

  • Included in many Zoho plans: Available with specific editions of Zoho CRM, Zoho Desk, and other Zoho apps.
  • Standalone pricing is possible: Contact Zoho for custom enterprise solutions.
Zoho zia

Pros

  • Powerful insights if you're deeply invested in Zoho tools
  • Simplifies complex data analysis for better decision-making
  • Saves time on repetitive tasks

Cons

  • Less valuable if you don't utilize the Zoho suite
  • Some features may have a learning curve for non-technical users

5. ClickUp

ClickUp transcends the conventional definition of a project management tool; it's a productivity powerhouse for your business. It streamlines task management and collaboration and helps you stay organized no matter how chaotic your work gets.

Clickup

Key Benefits

  • Ease of Use: Surprisingly intuitive for its depth of features.
  • Scalability: Offers plans for solo users up to enterprise-level teams.
  • Data Security: Prioritizes security with SOC 2 compliance and regular audits.
  • Integration: Connects with 1,000+ apps, including Zoom, Slack, and more.
  • Cost-effectiveness: Generous free plan, plus affordable paid tiers.
  • Customer Support: Offers help center, live chat, and webinars.
  • Best Features:
    • Customizable views (lists, boards, calendars, etc.)
    • Task management, time tracking, and goal setting
    • Document collaboration and real-time communication
    • Automation for recurring tasks and workflows
    • ClickUp AI for writing assistance and insights

Our Take

0out of 10

ClickUp is an excellent choice for small businesses needing a flexible tool to manage projects, teams, and workflows. It balances power with a user-friendly experience, making it a strong contender.

Pricing

  • Free Forever: Unlimited tasks, docs, and 100MB storage
  • Unlimited: $5/member/month (billed annually) with unlimited storage, guests, integrations, and dashboards
  • Business: $12/member/month (billed annually) adds advanced automation, time tracking, and workload management
  • Business Plus: $19/member/month (billed annually) custom roles, permissions, and increased support
  • Enterprise: Contact ClickUp for custom pricing with priority support and white labeling
Click Up

Pros

  • Highly customizable to fit various work styles
  • A wide array of features in one platform
  • Robust free plan to get started

Cons

  • It can feel overwhelming with so many options.
  • Some advanced features require higher-priced plans

6. Otter.ai

Otter.ai is your all-in-one note-taking and transcription assistant. It records meetings, interviews, or lectures and transforms them into searchable, shareable text notes – a huge time-saver!

otter.ai

Key Benefits

  • Ease of Use: Simple recording interface across web and mobile apps.
  • Scalability: Plans for individuals and teams with varying needs.
  • Data Security: Prioritizes security with measures like encryption.
  • Integration: Connects with tools like Zoom, Google Calendar, and Dropbox.
  • Cost-effectiveness: Affordable plans, including a primary free option.
  • Customer Support: Offers help center, knowledge base, and contact options.
  • Best Features:
    • Real-time transcription with surprising accuracy
    • Speaker identification and labeling
    • Searchable text notes for easy reference
    • Highlight and comment features for collaboration
    • Export of transcripts in multiple formats

Our Take

0out of 10

Otter.ai is a must-have tool for small businesses that rely on audio recordings. It's a game-changer for meetings, interviews, and any situation requiring accurate transcripts.

Pricing

  • Basic: Free with 600 minutes of transcription per month
  • Pro: $8.33/month (billed annually) with 6,000 minutes per month and custom vocabulary
  • Business: $20/user/month (billed annually) adds team collaboration, centralized billing, and more
  • Enterprise: Contact Otter.ai for custom pricing and features
otter.ai

Pros

  • Saves hours on transcribing audio recordings
  • Great for accessibility and content repurposing
  • Surprisingly accurate even with multiple speakers

Cons

  • It is not perfect for boisterous environments or heavy accents
  • Free plan limits may be restrictive for power users

7. ChatSpot by HubSpot

ChatSpot by HubSpot turns website communication into a 24/7 lead generation machine. It helps you engage with site visitors, answer questions, book appointments, and qualify leads – even when your team is offline.

ChatSpot

Key Benefits

  • Ease of Use: Seamlessly integrates with HubSpot tools
  • Scalability: Designed to handle growing website traffic and lead volume
  • Data Security: Backed by HubSpot's security infrastructure
  • Integration: Works seamlessly with the entire HubSpot ecosystem.
  • Cost-effectiveness: Included in many HubSpot plans; standalone pricing is available.
  • Customer Support: Offers a range of HubSpot-wide support options.
  • Best Features:
    • Customizable chatbots and live chat
    • Meeting scheduling directly within the bot
    • Integration with HubSpot forms and CRM
    • Ability to target conversations based on visitor behavior

Our Take

0out of 10

ChatSpot is a powerful way to supercharge your website, especially if you're already a HubSpot user. Other chatbot solutions might be a better fit for those not on HubSpot.

Pricing

  • Included in some HubSpot Plans: Part of HubSpot's Marketing Hub, Service Hub, and CMS Hub.
  • Standalone Pricing:
    • Starter: $50/month

Pros

  • Turns website visitors into qualified leads
  • Improves customer support and user experience
  • Deep integration with HubSpot is a major plus

Cons

  • It is less potent if you're not using other HubSpot tools
  • It can be time-consuming to set up complex chatbot flows

8. Manatal

Manatal is an all-in-one recruiting software for staffing agencies and in-house HR teams. It streamlines the entire hiring process, from sourcing candidates to managing offers, all in one platform.

Manatal

Key Benefits

  • Ease of Use: A modern, intuitive interface minimizes onboarding time.
  • Scalability: Designed for various team sizes and recruitment volumes.
  • Data Security: Prioritizes security and compliance.
  • Integration: Connects with job boards, social media, and email.
  • Cost-effectiveness: Offers flexible pricing based on your needs.
  • Customer Support: Highly responsive support team with training and onboarding help.
  • Best Features:
    • Robust applicant tracking system (ATS)
    • AI-powered candidate matching and resume parsing
    • Customizable career site and job posting tools
    • Automated workflows and communication templates
    • Comprehensive analytics and reporting

Our Take

0out of 10

Manatal is an excellent choice for small businesses that need a comprehensive recruiting solution to streamline their hiring and scale their talent acquisition efforts.

Pricing

  1. Manual offers customizable plans with transparent pricing. Contact Manatal for a personalized quote based on your team size and feature requirements.
Manatal

Pros

  • Packed with features for end-to-end recruitment
  • Great value for the price
  • Excellent support and focus on customer success

Cons

  • Some advanced reporting may require an initial setup.
  • It may be less suitable for minimal, occasional hiring needs.

9. Motion

Motion is like a virtual meeting assistant to streamline your team's meetings. It automates tedious tasks like taking notes, assigning action items, and creating meeting summaries.

motion

Key Benefits

  • Ease of Use: Simple Chrome extension integrates with popular meeting tools.
  • Scalability: Designed for teams of various sizes.
  • Data Security: Focus on data privacy and secure storage.
  • Integration: Works with Zoom, Google Meet, and Microsoft Teams.
  • Cost-effectiveness: Offers a free plan and affordable paid tiers.
  • Customer Support: Offers help center and contact options.
  • Best Features:
    • Real-time transcription and notes
    • Action item tracking and assignment
    • Searchable meeting summaries and knowledge base
    • Automated follow-up reminders
    • Integrations with project management tools

Our Take

0out of 10

Motion is a no-brainer for small businesses looking to improve meeting productivity and efficiency. Its focus on actionable follow-ups sets it apart.

Pricing

  • Free: Ideal for individuals and small teams
  • Pro: $14/user/month (billed annually) with advanced features and analytics
  • Business: $20/user/month (billed annually) adds customized onboarding and SSO
  • Enterprise: Contact Motion for custom pricing
Motion

Pros

  • Significant time-saver for meeting-heavy teams
  • Improves meeting follow-through and accountability
  • Surprisingly affordable for the value it offers

Cons

  • Transcription accuracy can vary based on audio quality
  • Some features are still under development

What to Look for When Choosing AI Applications?

  • Scalability: Can the solution grow alongside your business? Remember, your needs will change over time.
  • Ease of Use: Look for intuitive tools that don't require a tech degree to master. This streamlines adoption for your whole team.
  • Integration: Will the AI tools play nicely with your existing systems (e.g., project management apps, marketing software)?
  • Data Security: Prioritize solutions with robust security measures to protect your sensitive business data.
  • Budget: AI solutions range in price. Don't break the bank – find tools that offer value without sacrificing affordability.

Why Start Utilizing AI Applications?

Small business owners often wear multiple hats – from product guru to social media posts wizard!

AI takes some of the burdens off your shoulders. Imagine delegating repetitive tasks or getting data-driven insights on the fly.

AI gives you the superpower of time – time to focus on strategy and the big-picture goals that drive your business.

AI is also an investment in the future.

Businesses that embrace cutting-edge technology like natural language processing and machine learning will stand out from the competition.

Think of AI as your secret weapon! It helps you spot future trends, personalize customer service, and create engaging content that builds a loyal audience.

Buyers Guide: How We Conducted Our Research

To find the best AI tools for small business owners, we focused on the following critical factors:

  • Ease of use: Intuitive interfaces and minimal learning curves are essential for busy business leaders.
  • Affordability: Tools should offer a strong return on investment and be accessible to businesses of varying sizes.
  • Core features for small businesses: We prioritized solutions offering immediate benefits, such as automating social media posts, analyzing data trends, or streamlining content creation.
  • Integration with existing tools: Seamless integration means less hassle and a smoother workflow.
  • Customer support: Responsive support, tutorials, and communities boost successful adoption, especially for those new to AI.

Wrapping Up

Embracing AI doesn't have to be scary.

It's about finding smart tools to streamline the daily tasks that are eating up your time—think of it as hiring the ultimate virtual assistant for your business!

With AI handling routine tasks (like process data while analyzing or crafting social media posts), you can be the visionary leader your business needs.

I'll share in-depth reviews on top AI solutions and tutorials, so stay tuned. Your success is my goal, and AI is a powerful tool to help you get there.

Frequently Asked Questions

What AI tools are best for small businesses with limited budgets?

Many AI tools offer accessible or affordable plans for small budgets. Start with Jasper AI (content generation), Grammarly (writing), and Otter.ai (transcription).

Can AI replace human jobs in small businesses?

AI aims to augment, not replace. It automates repetitive tasks, allowing human teams to focus on strategic work and customer relationships.

Is it necessary to have technical expertise to use AI tools?

Not! Many AI tools are made for non-technical users, offering intuitive interfaces and drag-and-drop features.

How can AI improve customer service?

AI-powered chatbots can provide 24/7 support, personalize recommendations, and handle common questions, improving customer satisfaction and boosting your team's efficiency.

Where do I start with implementing AI in my small business?

Start small! Identify a pain point (e.g., content generation, social media management) and explore AI tools specifically addressing that area.