Freshsales vs Close CRM: Which Is Right for You in 2025?

勝者

4.5

• Email Management
• Workflow Automation
• Clear and Organized Deals
• Sales Sequences
• Awesome Web Forms
• 無料トライアルあり
• Paid Plans from $9/month

今すぐ試す

準優勝

3.2

• CRM 概要
• Communication
• オートメーション
• Cool integrations
• Sales AI
• 無料トライアルあり
• Paid Plans from $35/month

今すぐ試す

正しいものを選ぶ CRM is tough, right?

You’re comparing Freshsales CRM to Close CRM, and you wonder which one works best for あなた. 

You need something that helps you sell, but all the options 作る your head spin.

Imagine using the wrong CRM. You’d lose track of leads, miss sales, and waste time. 

We’ll explain Freshsales vs Close CRM in a way that’s easy to understand. 

概要

We’ve spent countless hours diving deep into both Freshsales and Close CRM.

Our team rigorously tested each platform’s features, from lead management to reporting.

Ensuring this comparison reflects real-world use and delivers actionable insights for your business.

4.55点満点中

Freshsales CRM might be the one for you. Its intuitive interface makes it an excellent choice.

価格: It has a free trial. The premium plan starts at $9/month.

主な特徴:

• Contact Management
• Deal Tracking
• Reporting and Analytics

Try Freshsales now 全文レビューを読む

3.25点満点中

Start your trial and experience the CRM that’s helped thousands of businesses boost their sales.

価格: It has a free trial. The premium plan starts at $35/month.

主な特徴:

• Built-in calling
• Email sequences
• Advanced Reporting

Try Close crm for FREE 全文レビューを読む

What is Freshsales?

Okay, let’s talk Freshsales. It’s a CRM, right?

But it’s built to be easy.

Think of it as a tool that helps your sales team close more deals.

It keeps track of leads and customers.

It’s designed to be simple, not complicated.

また、私たちのお気に入りを探索してください Freshsales CRM alternatives…

私たちの見解

Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.

Freshsalesを無料でお試しください 全文レビューを読む freshsales alternatives

主なメリット

• ユーザーフレンドリーなインターフェース: Easy to navigate and learn.
• Built-in phone and email: Connect with customers directly from the platform.
• AI-powered insights: Get helpful suggestions and predictions.
• Affordable pricing: Offers a free plan and competitive paid plans.

Try フレッシュセール For free

価格

• 成長 + 500 マーケティングコンタクト: ユーザーあたり月額 9 ドル。
• プロ+500マーケティングコンタクト: ユーザーあたり月額 39 ドル。
• エンタープライズ + 500 マーケティングコンタクト: ユーザーあたり月額 59 ドル。

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長所

• Intuitive and easy to use.
• Affordable pricing options.
• Great for small businesses.
• Helpful AI-powered features.

短所

• Limited customization options.
• Reporting could be more robust.
• There are not as many integrations as some competitors

Try フレッシュセール For free

What is Close CRM?

Now, let’s switch gears to Close CRM.

It’s built for sales teams that focus on calling.

Think of it as your power dialer and CRM rolled into one.

It’s all about making more calls and closing more deals.

It’s designed for high-volume sales.

また、私たちのお気に入りを探索してください Close CRM alternatives…

私たちの見解

Close the deal with Close CRM! Start your 14-day free trial and experience the CRM that’s helped thousands of businesses boost their sales.

Try Close crm For free 全文レビューを読む Check close crm alternatives

主なメリット

• Built-in calling: Make and receive calls directly within Close.
• Powerful email sequences: Automate your outreach and follow-up.
• Advanced reporting: Track your progress and identify areas for improvement.
• Sales automation: Streamline repetitive tasks and save time.
• Dedicated support: Get help from their expert team when you need it.

Try close crm FOR FREE

価格

• Essentials: $35/seat/month.
• Growth: $99/seat/month.
• 規模: $139/seat/month.

Try close crm FOR FREE

長所

• Best built-in calling feature.
• Saves me so much time.
• The email sequences are compelling.
• The reporting gives me valuable insights.

短所

• More expensive than some CRMs.
• The interface can feel a bit overwhelming at first.

Try close crm FOR FREE

機能比較

Choosing a CRM means looking past the surface.

This side-by-side review compares nine essential features, helping you see which platform’s functionality truly supports your sales process and customer relationship management.

1. Built-in Calling and Dialer

• Freshsales: Includes built-in calling and phone system integration for simple phone calls. It’s great for basic needs but lacks advanced dialer features. You can make calls directly from the site.
• Close CRM: This is Close’s superpower. It features a predictive dialer to dial multiple numbers for high-volume calling, call coaching tools, and eliminates the need for other tools.

2. AI and Predictive Analytics

• Freshsales: Offers Freddy AI for lead scoring, deal データ prediction, and customer data enrichment. This intelligent help can save sales reps time and create more leads.
• Close CRM: Recently added AI features like an AI Call Assistant to summarize phone calls and an AI Enrich to auto-fill prospects’ data, aiming to boost team engagement.

3. Sales Pipeline Management

• Freshsales: Provides clean, visual, and highly customizable multiple pipelines with drag-and-drop functionality. It gives a clear overview of the entire sales process.
• Close CRM: The pipeline view is effective, emphasizing speed. It’s designed to streamline the sales workflow for full team engagement and quickly create and manage new account opportunities.

4. Reporting and Analytics

• Freshsales: Strong reporting and analytics with customizable dashboards and the ability to create custom graphs. It gives deep insights into performance and customer data.
• Close CRM: Focuses heavily on sales activities and communication metrics like call volume and email response times. Advanced sales reporting is available in higher tiers.

5. Customization and Customer Data

• Freshsales: You can create custom objects and fields to capture unique customer data, making it easy to tailor the CRM to medium-sized businesses with complex needs.
• Close CRM: Highly customizable with custom fields and custom activities, allowing you to quickly create a system that tracks essential sales data for your clients.

6. Email Functionality

• Freshsales: Offers excellent features like bulk email sending, email templates, and strong tracking of emails. It manages contacts and customer relationships well.
• Close CRM: Also includes bulk email and email templates, with an emphasis on speed and integration with its unified 受信トレイ to manage all communications in a few seconds.

7. Ease of Setup and Use

• Freshsales: Known for being fast to set up. Many users can create their account and get the site working properly without needing a credit card for the free version.
• Close CRM: Praised for an intuitive interface that requires almost no training. The focus on speed ensures sales reps can jump in and be productive immediately.

8. Integration and Ecosystem

• Freshsales: Seamless integration with other Freshworks products (Freshdesk, Freshmarketer) for a complete business suite. It also connects well with other tools.
• Close CRM: Offers integration with tools like Zoom meetings and has a robust API, but it generally relies less on third-party add-ons than Freshsales.

9. Data Entry and Productivity

• Freshsales: Uses its AI, Freddy AI, to reduce manual data entry by enriching contacts and providing suggestions, allowing users to focus on sales activities.
• Close CRM: Excels here by automatically logging phone calls and emails, ensuring manual data entry is minimized. This saves sales reps a lot of time.

What to Look For When Choosing CRM Software?

• Mobile Experience: Does the app work well on your mobile device? This means full functionality for sales reps on the go, not just a simple viewing tool.
• 安全 & Compliance: Check the security measures. Is verification successful? Waiting on a strong connection. Look for features that protect your customer data.
• Future-Proofing: Does the site properly show regular product updates? You want companies that invest in professional features like API access for developer customization.
• Value for Money: Look past the initial price. Does the basic plan offer excellent value, or will you need to choose close or other CRMs for core follow-ups and reminders?
• Ease of Adoption (for SMBs): Is it right for a 中小企業 or startup? Teams won’t respond to a complex desktop interface. It needs to be simple for a human user.
• Trial Flexibility: Many crm options offer a free trial. Look for one where no credit card required is needed to search and test the main features before you buy.
• Data Organization: How easy is it to search for contacts and filter data? The browser experience and filtering options must be fast.
• Call-Focused Needs: If you make many phone calls, see what close offers—is it a built in calling system, or is it integration with other tools?
• Ecosystem: Will it connect with Freshworks products or other tools you already use? A strong connection saves you setup time.

最終評決

So, which one wins? For most businesses, we lean towards Freshsales.

It’s user-friendly and has great functionality.

It’s perfect if you want a solid CRM without a steep learning curve.

Close CRM is powerful, especially for heavy call teams, but it’s pricier and more complex. 

If you need a well-rounded CRM that helps you manage leads and deals easily.

Freshsales is your best bet. We’ve tested both, and Freshsales offers a better balance of features and value.

Trust us, it’s a smart choice.

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