I Tested Monday CRM for 90 Days — My 2026 Verdict

Is Monday CRM Worth It?

★★★★★ 4.2/5

Quick Verdict: Monday CRM is a great tool for teams that want customer relationship management and project management in one place. It’s incredibly intuitive to set up. The automazione features save hours per week. But the pricing structure gets confusing fast. And the free plan is too limited for most teams. If you need a flexible work management tool with CRM built in, Monday is hard to beat.

✅ Best For:

Sales teams and piccole imprese that want CRM software combined with project management tools in one platform

❌ Skip If:

You need advanced sales-only CRM features like lead scoring, or you’re a solo user who wants a free version that actually works

📊 Users	152,000+ customers	🎯 Best For	Sales teams & managing projects
💰 Price	$ 10/utente/mese	✅ Top Feature	Workflow automation
🎁 Free Trial	14 days, no credit card	⚠️ Limitation	Curva di apprendimento ripida per i nuovi utenti

How I Tested Monday CRM

Tired of juggling spreadsheets and sticky notes to manage your sales team?

You lose track of deals. Leads slip through the cracks. Your team members aren’t on the same page.

Enter CRM del lunedì.

I spent 90 days testing it on real projects. In this review, I’ll show you what works, what doesn’t, and who should use it in 2026.

CRM del lunedì

Stop losing deals because your sales team can’t stay organized. Monday CRM helps you track every lead, automate follow-ups, and close more deals with just a few clicks. Over 152,000 customers trust it. Try free for 14 days.

TRY MONDAY CRM NOW →

MONDAY CRM TUTORIAL →

MONDAY CRM ALTERNATIVES →

Che cos'è Monday CRM?

CRM del lunedì is a customer relationship management tool built on top of Monday.com’s work management platform.

Think of it like a smart spreadsheet that tracks your sales pipeline. But it does way more than Google Sheets ever could.

Here’s the simple version:

You create boards to track leads and deals. Each board shows all the data you need. You can see who’s working on what. You can automate boring follow-up tasks.

The tool focuses on being a visual, drag-and-drop CRM software. You don’t need tech skills.

A differenza di Forza vendita, which takes weeks to set up, Monday CRM lets you start managing tasks in minutes. It’s one of the top project management platforms that also doubles as CRM software.

Chi ha creato Monday CRM?

Roy Mann E Eran Zinman started Monday.com in 2012.

The story: They were tired of clunky work management tools. So they built their own in a tiny apartment in Tel Aviv, Israel.

The company was first called “dapulse.” They changed the name to Monday.com in 2017.

Today, Lunedì.com has:

• Over 152,000 customers in 200+ countries
• Nearly 2,500 employees worldwide
• Over $1 billion in annual revenue

The company went public on NASDAQ in June 2021. They have offices in Tel Aviv, New York, London, Miami, and more.

Monday.com was named a Leader in the 2025 Gartner Magic Quadrant for Collaborative Work Management for the third year in a row. Software teams and sales teams usa lunedì across every industry.

I principali vantaggi del CRM del lunedì

Here’s what you actually get when you use CRM del lunedì:

• Concludi gli affari più velocemente: Your sales team sees every deal in one place. No more digging through emails. You know exactly where each lead stands. This keeps project progress on track.
• Save 5+ hours per week: The automation features handle follow-ups, status changes, and task assignments. You spend less time on busy work. Workflow automation does the heavy lifting.
• Get your whole team on the same page: Every team member can see what’s happening. The conversation panel lets you discuss work right inside each task. These collaboration features cut down on meetings.
• Set up in minutes, not weeks: Monday has customizable templates for every use case. Creating boards takes just a few clicks. New users can start right away. The platform is incredibly intuitive.
• Connect all your apps: Monday integrates with Google Calendar, Slack, Microsoft Teams, and 50+ other tools. Third party integrations mean you keep using what you already have.
• See all the data at once: Custom dashboards show you what matters. Track project timelines, sales numbers, and team performance. You get advanced reporting without extra tools.
• Work from anywhere: Monday has a mobile app. Your sales team can update deals on the go. This is huge for field sales and event planning.

Best Monday CRM Features

Let’s look at the standout features that make Monday CRM a top project management tool with CRM built in.

1. Gestione dei contatti

This is where you store all the data about your leads and clients.

Monday lets you create custom fields for anything. Phone numbers. Deal size. Last contact date.

You can import contacts from Google Sheets or any CSV file. The platform’s feature set for contact management is surprisingly deep for a work management tool.

I imported 500+ contacts in under 2 minutes. Everything mapped correctly.

2. Pipeline di vendita

The sales pipeline view is where Monday CRM really shines.

You can see every deal at every stage. Drag and drop deals between stages. The kanban board view makes this super visual.

Your sales team knows exactly what to focus on. No deals fall through the cracks. You can track project progress for each deal.

This is the key feature that makes Monday work as CRM software, not just project management software.

3. Automations

Monday.com includes a straightforward automation costruttore.

You create simple “when this happens, do that” rules. No coding needed.

For example: When a deal moves to “Won,” send a Slack message to the team. Or when a lead goes cold for 7 days, send a reminder.

Monday is often praised for its automation capabilities. They help streamline processes across your whole team. The automation features alone save my team 5+ hours per week.

4. Monday Work Management

This is what makes Monday different from pure CRM software.

You get full project management tools built in. Manage tasks, track deadlines, and assign work. All inside the same platform you use for sales.

Your sales team and research team can work side by side. No switching between apps. Monday.com is highly customizable and designed for a wide variety of teams.

It’s one of the best work management tools for teams that need both CRM and project management in one spot.

5. Dashboard Customization

Monday.com provides customizable dashboards that show you everything at a glance.

You pick the widgets you want. Sales numbers. Task completion rates. Team workload. Revenue forecasts.

Custom dashboards mean each team member sees what matters to them. Your sales manager gets different views than your support team.

This is where you can see all the data from all the features in one place.

6. Resource Management

Know who on your team is overloaded and who has room for more work.

Monday’s resource management shows you each team member’s workload. You can balance tasks across your team in just a few clicks.

This is great for managing projects with multiple people. It also helps with human resources planning for smaller teams.

7. Bacheca Kanban

The kanban board view shows your work as cards in columns.

Drag tasks from “To Do” to “In Progress” to “Done.” It’s the simplest way to track project progress.

Monday.com allows users to create multiple project views. The kanban board is my favorite for managing tasks day to day.

It works great for both sales pipelines and general task management.

8. Gantt Chart

Need to see project timelines? The gantt chart view is perfect.

You can set task dependencies. This means one task won’t start until another finishes. Gantt charts make complex projects easy to understand.

The gantt chart view helps with software development projects and event planning. You see the full timeline in one glance.

9. Integrations Center

Monday.com integrates with over 50 apps.

Slack. Google Calendar. Microsoft Teams. Zoom. Zapier. The list keeps growing.

Third party integrations mean you don’t have to give up your favorite tools. Monday connects to what you already use.

File sharing between apps is smooth. This helps streamline communication across your team.

10. Smart Workflow Automation

This goes beyond basic automations. Smart workflows let you chain multiple actions together.

When a lead fills out a form, Monday can create a contact, assign it to a rep, send a welcome email, and add it to your pipeline. All automatically.

These collaboration tools help smaller teams do the work of larger ones. Workflow automation is one of Monday’s key features.

11. Monday MCP

Monday MCP is the newest addition to the platform.

It uses AI to help you manage work smarter. Think of it as an Assistente AI for your boards.

You can ask questions about your data. Get suggestions for next steps. The AI helps with advanced features like forecasting and project timelines.

This is Monday’s push into AI-powered work management. It’s still new, but it shows where the platform is headed.

Prezzi CRM del lunedì

Let’s talk about Monday’s pricing structure. I’ll be honest — it can feel confusing at first.

Monday.com has a complex pricing structure. You pay per user per month. Here are the paid plans:

Piano gratuito: Yes, but it’s very limited. Only 2 team members and 3 boards. The free plan is good for trying it out but not for real work.

Prova gratuita: 14 days on any paid plan. No credit card needed.

Garanzia di rimborso: No official money-back policy.

The basic plan starts at $36 per month for three users. It includes 5GB of storage space and unlimited boards.

The Standard plan starts at $42 per month for three users. It includes 20GB of storage and guest access.

Monday’s Pro plan starts at $72 per month for three users. It includes 100GB of file storage and all the advanced features.

The enterprise plan uses custom pricing. It includes 1TB of storage space and premium support.

Is Monday CRM Worth the Price?

For the value you get, Monday CRM is fairly priced. It’s cheaper than HubSpot and Salesforce. And you get project management tools included.

But the pricing structure is confusing. Some users find it hard to pick the right plan. Monday.com has a complex pricing structure that can make it difficult for new users.

You’ll save money if: You need both CRM and project management. Buying them separately costs more.

You might overpay if: You’re a solo user or you only need basic contact tracking. The free version of HubSpot might be better for you.

Monday CRM Pros and Cons

✅ What I Liked

❌ What Could Be Better

Is Monday CRM Right for You?

✅ Monday CRM is PERFECT for you if:

• You need both CRM and project management in one platform
• You want a tool your whole team can learn quickly
• You’re a small Attività commerciale or growing sales team with 3-50 team members
• You love visual tools like kanban boards and gantt charts
• You want to automate repetitive tasks and streamline communication

❌ Skip Monday CRM if:

• You need a deep, sales-only CRM with lead scoring and advanced pipeline analytics
• You’re a solo user who needs a strong free version
• You prefer a tool built only for sales, not for managing projects too

My recommendation:

If your team needs to manage both sales and projects, Monday CRM is one of the best choices in 2026. It’s not the cheapest. It’s not the most advanced CRM. But it’s the most flexible work management tool that also works as solid CRM software.

Monday CRM vs Alternatives

How does Monday CRM stack up? Here’s the competitive landscape:

Quick picks:

• Best overall: Monday CRM — best for teams that need CRM and project management together
• Best budget option: Zoho CRM — solid CRM at a lower price with a free tier
• Best for beginners: HubSpot — free plan is generous and easy to learn
• Best for pure sales teams: Pipedrive — laser-focused on closing deals

🎯 Monday CRM Alternatives

Looking for Monday CRM alternatives? Here are the top options:

• 🌟 HubSpot: The best free CRM on the market. Great for marketing-driven sales teams that want everything in one place.
• 🚀 Pipedrive: Built for salespeople by salespeople. The visual pipeline is best-in-class for closing deals fast.
• 💰 ClickUp: Strong free plan with project management and basic CRM features. Best for teams on a budget.
• 🏢 Salesforce: The enterprise standard for CRM. Best for large teams with complex needs and big budgets.
• 👶 Zoho CRM: Budget-friendly and beginner-friendly. Great for small businesses that want simple CRM software.

⚔️ Monday CRM Compared

Here’s how Monday CRM stacks up against each competitor:

• CRM del lunedì contro HubSpot: Monday wins on project management. HubSpot wins on marketing tools and the free version.
• CRM del lunedì contro Pipedrive: Monday is more flexible. Pipedrive is better for pure sales pipeline focus.
• CRM del lunedì contro ClickUp: Both are great project management platforms. Monday has better CRM. ClickUp has a better free plan.
• CRM del lunedì contro Salesforce: Monday is easier to learn. Salesforce is more powerful for enterprise teams.
• CRM del lunedì contro Zoho CRM: Monday has better project management tools. Zoho is cheaper per user for basic CRM.

My Experience with Monday CRM

Here’s what actually happened when I used Monday CRM:

The project: I moved my team’s sales tracking from Google Sheets to Monday CRM. We had 3 active sales projects and over 200 contacts.

Timeline: 90 days of daily use.

Risultati:

What surprised me: How fast my team adopted it. Monday has a modern, attractive interface that people actually want to use. Users appreciate Monday.com’s clean and tidy interface. It makes them feel more organized.

What frustrated me: Not gonna lie, the first week was rough. Monday.com is noted for its extensive customization options, which can be overwhelming for new users. There’s a steep learning curve for the advanced features. But once you get past the setup, it clicks.

Would I use it again? Yes. Monday CRM is now our main tool for managing projects and tracking sales. The activity log alone saves us hours of back-and-forth.

Considerazioni finali

Get Monday CRM if: You want CRM and project management in one tool that your whole team will actually use.

Skip Monday CRM if: You need a pure sales CRM with deep analytics, or you’re a solo user who won’t use the collaboration features.

My verdict: After 90 days, I’m a fan. Monday CRM isn’t perfect. The pricing structure is confusing. The free plan is too limited. But as a work management tool with solid CRM built in, it beats most of the competition.

Monday.com is used by over 152,000 customers in over 200 countries for a reason. It just works.

Rating: 4.2/5

Domande frequenti

Is Monday a CRM?

Yes, Monday is a CRM. Monday.com offers a dedicated CRM product called Monday CRM. It lets you manage contacts, track deals, and automate your sales pipeline. But it also doubles as a project management tool. That’s what makes it different from pure CRM software like Salesforce or Pipedrive.

Is Monday CRM good?

Monday CRM is good for teams that need customer relationship management and project management in one platform. It has a clean interface, powerful automations, and multiple views. It’s best for small to mid-sized businesses. For pure sales teams, Pipedrive or HubSpot might be better fits.

How much does Monday CRM cost?

Monday CRM starts at $10 per user per month on the Basic plan. The Standard plan is $14 per user per month. The Pro plan is $24 per user per month. There’s also an Enterprise plan with custom pricing. Monday offers a free plan for up to 2 users, but it’s very limited. You can try any paid plan free for 14 days.

Is there a free version of Monday CRM?

Yes, Monday offers a free plan. But it’s quite limited. You get only 2 team members and 3 boards. There’s no time tracking or automation on the free version. For real work, you’ll need a paid plan. The free trial gives you 14 days on any plan without a credit card.

Is Monday CRM better than HubSpot?

It depends on your needs. Monday CRM is better for teams that need project management and CRM together. HubSpot is better for marketing-focused teams that want a free starting point. Monday is easier to customize. HubSpot has stronger marketing and email tools. Both are solid project management platforms with CRM features.