

⚡ Verdetto rapido:
- Prezzi: Rame CRM starts at $9/seat/month. Nutshell CRM A partire da 13 dollari per utente al mese.
- Ideale per: Copper for teams living inside the Gmail posta in arrivo. Nutshell for B2B teams that want sales automazione plus marketing tools.
- Differenza fondamentale: Copper is a Chrome extension CRM built around Google Workspace. Nutshell is a standalone sales CRM with email marketing built in.
- La nostra scelta: Copper CRM, rated 3.5 versus 2.8, wins for Google-first small businesses.

Your CRM software should not feel like a second job.
Copper CRM and Nutshell CRM both promise to kill manual data entry.
They go about it in two different ways.
Copper lives inside Gmail and Google Calendar as a Chrome extension.
Nutshell is a standalone sales CRM with marketing tools attached.
Panoramica
This Copper CRM vs Nutshell CRM comparison covers pricing, features, and day-to-day functionality.
I nostri autori hanno trascorso del tempo utilizzando entrambi gli strumenti in prima persona.
Tali annotazioni compaiono nella sezione "Cosa ha notato il nostro team" qui di seguito.
We also pulled from vendor documentation and G2 review pages.
By the end, you will know which CRM fits your sales process.
Che cos'è Copper CRM?
Copper is a customer relationship management tool built only for Google Workspace.
It launched in 2012 as a simple Gmail extension.
Its job back then was to automate data entry from email.
Today it is a full CRM for Google Workspace, formerly G Suite.
Copper dichiara di avere oltre 30.000 clienti CRM in tutto il mondo, tra cui Google stessa.
Most users are small to mid-sized companies that live in Google products.

The short review below walks through the interface at a normal working pace.

🏆 Vincitore: Copper CRM
Copper puts your CRM inside Gmail and Google Calendar. You create leads and tasks directly from an email thread. New contacts fill themselves in from message data.
Prezzi del CRM in rame
Copper CRM pricing runs across four seats-based tiers.
| Piano | Prezzo | Ideale per |
|---|---|---|
| Antipasto | $9/posto/mese | Organizing contacts only, no pipeline |
| Di base | $23/posto/mese | Up to 2,500 contacts and one pipeline |
| Professionale | $ 59/posto/mese | Workflow automation and 15,000 contacts |
| Attività commerciale | $ 99/posto/mese | Email sequence sending and website tracking |
Pricing verified August 2026.

Prova gratuita: 14 days, so you can test the site and sync before paying.
Garanzia di rimborso: None published. Cancel before your renewal date instead.
📌 Nota: The Starter plan ships with limited features and no pipeline functionality. It only organizes contacts. The Professional plan adds workflow automation and custom segnalazione.
⚠️ Pricing conflict: Our CSV lists annual rates. Copper’s site shows higher figures when paid monthly, such as $29 for Basic and $134 for the Business tier. Check the vendor page before you buy.
Principali vantaggi del CRM in rame
Here is what makes Copper worth a look:
- Integrazione con Google Workspace: Emails, meetings, and contact data sync on their own. Copper’s integration reaches Google Calendar, Google Drive, Google Docs, and Google Sheets.
- Work from the inbox: Create and update leads, people, companies, and tasks directly from Gmail and Google Calendar.
- Meno inserimento manuale dei dati: Records populate themselves from Gmail. Your sales reps stop retyping the same details.
- Pipeline visive: Create pipelines for deals and projects. Multiple pipelines let one team track sales and delivery separately.
- Email engagement tracking: Copper shows when someone opened a message and what they clicked.
- API intuitiva: Reviewers rate the API as easier to build against than other CRMs like HubSpot.
- Sicurezza basics: Data encryption, two-factor authentication, and Google’s own security standards.

Start the 14-day trial if that list matches how your team already works.
Cosa ha notato il nostro team
Nostro scrittore ran Copper alongside a live Gmail inbox for several days. Here is what stood out from that time.

Vantaggi e svantaggi del CRM in rame
✅ Pro
- Google Workspace integration is unmatched by other CRM tools
- Chrome extension puts the CRM inside your Gmail inbox
- Familiar interface means faster onboarding for Google users
- Automated emails send from your own Gmail account
- Transparent pricing with no hidden developer costs
❌ Contro
- Pricing is high for the functionality on offer
- Cannot be used natively by companies on Microsoft 365
- Contact management has been reported as unreliable by some users
- Marketing functionality is clunky and runs through Outfunnel
Che cos'è Nutshell CRM?
Nutshell CRM is a cloud-based sales CRM for small to mid-sized B2B teams.
It packs contact management, pipelines, and email marketing into one page.
The company aims for core functionality at an affordable price.
Nutshell works with Google Workspace, Microsoft 365, Outlook, and Slack.
Zapier adds over 5,000 more apps to that list.
Reviewers rate it as one of the easier CRM tools to learn.

This walkthrough shows the boards, dashboards, and reports in motion.

🥈 Runner Up: Nutshell CRM
Nutshell bundles sales automation and email marketing in one plan. Every customer gets free live support and free data migration. Contacts are unlimited on every tier.
Prezzi di Nutshell CRM
Nutshell plans are sold per user across five tiers.
| Piano | Prezzo | Ideale per |
|---|---|---|
| Fondazione | $ 13/utente/mese | A single user or a first sales team |
| Crescita | $25/utente/mese | Teams that need a reporting suite |
| Professionista | $42/utente/mese | Personal email sequences and multiple pipelines |
| Attività commerciale | $ 59/utente/mese | Full reporting suite, revisione contabile log, custom fields |
| Impresa | $79/utente/mese | Larger teams needing priority support |
Pricing verified August 2026.

Prova gratuita: 14 days, with no card needed to view the product.
Garanzia di rimborso: None listed. You can downgrade or cancel each month.
📌 Nota: Every plan includes unlimited contacts, no data limits, free data migration, and free live support. That last part is rare at this price.
⚠️ Avvertimento: Costs climb fast as you add seats. Five people on the Business tier costs $295 per month before any add ons.
Principali vantaggi di Nutshell CRM
Here is where Nutshell earns its keep:
- Marketing without extras: Email marketing, landing pages, and web forms ship inside the CRM software.
- Automazione delle vendite: Lead routing, follow-up notifications, and email sequences cut repetitive work for sales reps.
- Four pipeline views: Board, List, Map, and Chart. The Map view helps teams that work sales territories.
- Scoperta di potenziali candidati: VisitorIQ flags companies visiting your site. ProspectorIQ surfaces a new lead from its database.
- Supporto live gratuito: Live chat and email support on every plan, with priority support for enterprise teams.
- No data limits: Unlimited contacts on all plans. You import new contacts from a CSV file at any time.
- Applicazioni mobili: Nativo iOS and Android apps give you access from any device, with calendar sync and click-to-call.

Test those marketing tools during the trial before you commit a full team.
Cosa ha notato il nostro team
Our writer built a test funnel in Nutshell and moved a few deals through it. Here is what came out of that.

Vantaggi e svantaggi del CRM in sintesi
✅ Pro
- Minimal learning curve, so teams are productive within days
- Migrazione dati gratuita e assistenza clienti gratuita su tutti i piani.
- Works with Google Workspace, Microsoft 365, and Slack
- Unlimited contacts with no data limits on any tier
❌ Contro
- L'automazione è meno avanzata di HubSpot o Forza vendita
- Email attachment handling needs work, according to user reviews
- Gmail integration is shallower than a native Google CRM
- Advanced capabilities sit behind the $59 Business plan
Confronto delle funzionalità
Both tools cover the CRM basics. The gaps show up in how each one handles email, automation, and reporting.
| Caratteristica | CRM in rame | CRM in sintesi |
|---|---|---|
| Prezzo di partenza | $9/posto/mese | $ 13/utente/mese |
| Piano gratuito | ❌ | ❌ |
| Gmail Extension | ✅ | ❌ |
| Works With Outlook | ❌ | ✅ |
| Condotte multiple | ✅ | ✅ |
| Marketing via e-mail integrato | ❌ | ✅ |
| Punteggio dei lead | ✅ | ❌ |
| Monitoraggio del sito web | ✅ | ✅ |
| Assistenza clienti gratuita in tempo reale | ❌ | ✅ |
| Ideale per | 9 dollari a posto al mese | B2B teams on a budget |
1. Integrazione di Google Workspace
CRM di rame: This is the whole reason Copper exists. The Chrome extension loads the CRM inside Gmail and Google Calendar. Emails, meetings, and contact data sync without a click.

CRM in sintesi: Google is one option among many here. Nutshell connects to Google Workspace, Microsoft 365, Outlook, and Slack. Zapier opens up thousands of other tools.

⚠️ Avvertimento: Copper works strictly inside Google Workspace. A Microsoft 365 shop cannot run it natively.
2. Gestione dei contatti
CRM di rame: Records fill themselves from Gmail, which kills most manual data entry. The Basic plan caps you at 2,500 contacts. Professional raises the import ceiling to 15,000.

CRM in sintesi: No contact ceiling at all, on any plan. You import a CSV file and start work. Custom fields let you customize records for your own sales process.

⚠️ Avvertimento: Some Copper users report glitches where contact information disappears. Keep a CSV backup of your data.
3. Gestione della pipeline
CRM di rame: You create pipelines for sales, onboarding, or delivery work. Multiple pipelines let one team manage deals and projects side by side. The Starter plan has none of this.

CRM in sintesi: Drag-and-drop boards track each deal through its stages. Four views ship as standard: Board, List, Map, and Chart. Multiple pipelines start on the Pro plan.

4. Automazione del flusso di lavoro
CRM di rame: Workflow automation removes repetitive steps and more manual entry. It arrives on the Professional plan. You automate tasks like stage changes and follow-up reminders.

CRM in sintesi: Sales automation handles lead routing and follow-up notifications. It is simpler to set up than Salesforce. It is also less powerful once your rules get complex.

5. Email Templates and Sequences
CRM di rame: Email templates keep replies consistent across the team. Automated emails send from your own Gmail account. A full email sequence needs the Business tier.

CRM in sintesi: Personal email sequences and drip campaigns run inside the CRM. You send bulk emails to a list you built there. No separate marketing tool is required.

⚠️ Avvertimento: Copper’s automated emails go out as transactional messages from Gmail. They carry no unsubscribe link, so they are unfit for bulk emails.
6. Lead Scoring and Website Tracking
CRM di rame: Lead scoring ranks who deserves attention first. Copper also tracks email opens and clicks. Sales reps easily track which prospects went quiet.

CRM in sintesi: VisitorIQ handles website tracking by naming companies that browse your site. ProspectorIQ digs up new contacts. Strumenti di intelligenza artificiale then suggest the next revenue-driving action.

7. Reporting e analisi
CRM di rame: Custom reporting lets you build sales reports from your own Copper data. You can push results into Google Sheets for deeper analysis. Reporting starts on the Professional plan.

CRM in sintesi: Dashboards track sales KPIs and team performance out of the box. A full reporting suite plus an audit log sits on the Business plan. AI incontro summaries feed those timelines.

8. Gestione del progetto
CRM di rame: Project management runs on the same pipeline engine as sales. You manage projects for clients after the deal closes. Files live in Google Drive and Google Docs.

CRM in sintesi: Post-sale work leans on quotes and invoices instead. That suits teams selling products more than teams running long delivery projects.

9. Automated Tasks and Support
CRM di rame: Automated tasks fire off notifications when a deal stalls. Support is documentation-led, with paid tiers getting faster response. The mobile app logs calls and texts on its own.

CRM in sintesi: Free live support covers every customer, not just the top plan. Free data migration comes with it. Competitors usually charge for that help.

10. Prezzi e costi
Here are both ladders side by side.
| Livello | CRM in rame | CRM in sintesi |
|---|---|---|
| Iscrizione | Crescita del personale: $89/agente/mese | Fondotinta: 13 dollari a utente al mese |
| Low-mid | Suite Professional: 115 dollari/agente/mese | Livello professionale: 75 $/utente/mese |
| Medio | Aziendale: 99 dollari a postazione al mese | Pro: 42 $/utente/mese |
| Alto | Zendesk è decisamente più costoso. Il piano base parte da 55 dollari per agente al mese. Per un team di 5 agenti, il costo minimo è di 275 dollari al mese. Il prezzo riflette le sue funzionalità di supporto di livello aziendale e le capacità di intelligenza artificiale. | Azienda: 59 $/utente/mese |
| Superiore | ❌ Nessuno | Aziendale: 79 $/utente/mese |
CRM di rame: The $9 entry point looks cheap until you learn it has no pipelines. Real work starts at $23. The jump to $59 and then $99 is steep for a piccola impresa.
CRM in sintesi: Foundation at $13 gives you a working CRM, not a contact list. Nutshell’s top tier costs less per user per month than Copper’s Business tier.
Diversi scenari
| Se hai bisogno | Scegliere | Perché |
|---|---|---|
| A CRM inside Gmail | CRM in rame | Native Gmail extension |
| Marketing via e-mail incluso | CRM in sintesi | No paid add ons |
| Outlook or Microsoft 365 | CRM in sintesi | Il rame è solo di Google |
| Automazione del lead scoring | CRM in rame | Built into paid tiers |
| Contatti illimitati a basso costo | CRM in sintesi | No data limits anywhere |
| Hands-on onboarding | CRM in sintesi | Free live support and migration |
💰 Il tuo budget
Copper’s usable tier costs $23 per seat. Nutshell gives you pipelines at $13 per user per month.
🔌 Il tuo stack tecnologico
Copper only makes sense with Google Workspace integration in play. Nutshell suits mixed stacks with Outlook or Slack.
📝 Il tuo processo di vendita
Relationship selling from the inbox favors Copper. High-volume outbound with bulk emails favors Nutshell.
🎓 Il tuo livello di esperienza
Both are beginner-friendly. Nutshell has the shorter learning curve for a first-time CRM buyer.
🆓 Prove e demo gratuite
Each vendor offers a 14-day free trial. Load real contacts during the trial, not sample data.
🛟 Opzioni di supporto
Nutshell gives live chat and email help to every customer. Copper leans on documentation and its help center.
Guida al passaggio
Already paying for one of them? Here is what changes if you move.
🔄 Switching from Copper CRM to Nutshell CRM?
✅ Cosa otterrai:
- Email marketing and landing pages with no add ons
- Unlimited contacts and free live support
- Freedom from a Google-only stack
❌ Cosa perderai:
- The Chrome extension that runs inside your Gmail inbox
- Automatic sync with Google Calendar and Google Drive
- Lead scoring and project-style pipelines
📋 Come effettuare il passaggio:
- Export people, companies, and opportunities from Copper as CSV files
- Start the Nutshell free trial and ask for free data migration
- Rebuild your pipeline stages, then update custom fields to match
🔄 Switching from Nutshell CRM to Copper CRM?
✅ Cosa otterrai:
- A CRM that lives inside Gmail and Google Calendar
- Records that build themselves from email, cutting manual data entry
- Lead scoring plus pipelines for client projects
❌ Cosa perderai:
- Built-in email marketing, web forms, and landing pages
- Unlimited contacts and the free live support desk
- Outlook and Microsoft 365 compatibility
📋 Come effettuare il passaggio:
- Export contacts, leads, and deals from Nutshell to CSV
- Open a Copper trial and install the Chrome extension in Gmail
- Import your data, then create pipelines that mirror your old stages
Cosa non è stato trattato nella nostra recensione
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise rollouts, single sign-on, or custom API builds at scale. Long-term deliverability of bulk emails also sits outside what we could verify. If you manage 50 or more sales reps, your priorities will look different from ours.
Verdetto finale
| Categoria | Vincitore |
|---|---|
| 💰 Prezzi | CRM in sintesi |
| 🔌 Integrazione con Google Workspace | CRM in rame |
| 🚀 Contact Management | CRM in sintesi |
| ⚡ Automazione del flusso di lavoro | CRM in rame |
| 📊 Reportistica e analisi | CRM in rame |
| 📣 Strumenti di marketing | CRM in sintesi |
| Il CRM di Keap è più semplice e facile da usare. Puoi acquisire lead, taggare i contatti, visualizzare la cronologia delle comunicazioni e gestire la tua pipeline da un'unica schermata. È ideale per | CRM in rame |
| 👶 Facilità d'uso | CRM in rame |
| 🏆 Vincitore assoluto | CRM in rame |
🏆 VINCITORE: COPPER CRM
Copper CRM wins 5 of 8 categories and holds the higher rating at 3.5.
Ideale per: Google Workspace teams, agencies managing client projects, sales reps who work from the inbox
These are not interchangeable products. Copper is a Google-first CRM that happens to run sales. Nutshell is a sales CRM that happens to include marketing.
Nutshell is the better buy on price and on support. It costs less per user and hands you free help from day one.
Copper still takes the overall win. If your business already runs on Gmail and Google Calendar, no other CRM matches that fit.
Più CRM in rame a confronto
Copper is not the only CRM software worth a look. This clip lines it up against the usual alternatives.
Il rame vince su: Gmail-native workflow, a friendlier API, transparent pricing with no surprise developer bills
HubSpot vince su: A genuine free tier, deeper marketing tools, room to grow past 100 sales reps
Il rame vince su: Tighter Gmail extension, faster setup for Google shops, cleaner day-one interface
Insightly vince su: Stronger project management, more reporting depth, better fit for Microsoft-based companies
Il rame vince su: Automatic contact enrichment from Gmail, lead scoring, Google Calendar sync
Capsula vittorie su: Lower entry price, a free plan for very small teams, simpler contact records
Il rame vince su: Days-not-months onboarding, no admin headcount, predictable per-seat cost
Salesforce vince su: Advanced capabilities at scale, territory and forecasting depth, a far larger app marketplace
Maggiori dettagli su Nutshell CRM a confronto
Nutshell competes in a crowded field of piccola impresa CRM tools. The video below covers its closest rivals.
Confronto tra CRM e HubSpot in sintesi
In sintesi, le vittorie sono su: Marketing included at $13, free migration for your data, live human support on every plan
HubSpot vince su: Automation depth, a broader app directory, reporting that scales to large teams
Confronto tra Nutshell CRM e Freshsales CRM
In sintesi, le vittorie sono su: Map view for field sales, unlimited contacts, no charge for onboarding help
Freshsales vince su: A free starting tier, built-in phone and chat, stronger AI lead scoring
CRM Nutshell vs CRM del lunedì
In sintesi, le vittorie sono su: Purpose-built sales pipelines, email marketing in the same tool, simpler pricing per user
Lunedì CRM vince su: Flexible boards for non-sales work, richer views, tighter fit with project teams
In sintesi, le vittorie sono su: Much lower entry cost, shorter learning curve, no mandatory onboarding fee
Mantenere vittorie su: Heavier marketing automation, native payments, sales and billing in one funnel
Domande frequenti
A cosa serve Copper CRM?
It manages contacts, leads, and deals from inside Gmail. Sales and customer-facing teams use it to track relationships without leaving Google Workspace.
Copper CRM è compatibile con Outlook?
No. The platform is built for Google Workspace only. Companies on Microsoft 365 should pick Nutshell or another CRM instead.
Nutshell è un buon CRM?
Yes, for small to mid-sized B2B sales teams. Reviewers praise its ease of use, free live support, and included email marketing.
Quanto costa un CRM al mese?
Most small business plans land between $13 and $99 per seat. Copper starts at $9 per seat and Nutshell at $13.
Qual è il software CRM numero 1?
Salesforce leads the market by revenue. For Google-first teams, Copper is the better daily tool, and it wins this comparison.












