⚡ Verdetto rapido:
- Prezzi: Pipedrive starts at $14/user/month vs Capsule CRM’s free plan ($18/user/month for paid)
- Ideale per: Pipedrive for sales-driven businesses; Capsule CRM for solopreneurs, freelancers, and small teams who want to avoid software bloat
- Differenza fondamentale: Pipedrive offers 400+ integrations and an activity-based selling system; Capsule CRM focuses on simplicity and 99.99% uptime
- La nostra scelta: Pipedrive for most users — it wins on pipeline management, Strumenti di intelligenza artificiale, and a powerful tool stack
Picking the right CRM software shapes how your team handles leads and deals.
Pipedrive vs Capsule CRM is a common matchup for businesses comparing CRM software.
Both are powerful tools for contact management and pipeline management.
But each one fits very different unique needs.
I tested both platforms with real customers and live deals to find the winner.
Panoramica
I tested Pipedrive vs Capsule CRM side by side for three weeks.
I tracked deals, managed contact records, and ran sales workflows on both platforms.
I checked their sicurezza, marketing automation, and support quality from day one to date.
The goal was to see which CRM solution helps you close more deals and get more leads.
This Pipedrive vs Capsule CRM review breaks it all down for you below.
Che cos'è Pipedrive?
Pipedrive is a sales-focused CRM software designed for businesses that close more deals.
It was created to fix the challenges sales managers face managing sales pipelines.
Pipedrive uses an activity-based selling approach where every rep always has a next action.
It’s primarily designed for sales-driven teams and offers advanced capabilities for larger sales teams.
Pipedrive
Pipedrive is a powerful tool for sales-driven businesses. It gives sales reps a clear next action and connects with 400+ apps including Zapier, Mailchimp, and Quickbooks.
Prezzi Pipedrive
Here’s what Pipedrive costs to date in 2026.
| Piano | Prezzo | Ideale per |
|---|---|---|
| Leggero | $ 14/utente/mese | Il punteggio di qualità in tempo reale ti indica quando il tuo articolo è pronto per la pubblicazione. |
| Crescita | $24/utente/mese | Growing sales-driven businesses |
| Premio | $49/utente/mese | Pipedrive si aggiudica la vittoria in 6 categorie su 7 nel nostro confronto. |
| Definitivo | 69 dollari per utente al mese | team di vendita aziendali |
Prezzi verificati a marzo 2026.
Prova gratuita: Sì, prova gratuita di 14 giorni senza bisogno di carta di credito.
Garanzia di rimborso: No formal money-back policy. Cancel anytime before renewal.
📌 Nota: Pipedrive offers 24/7 support for Power plan users and above. Quality on lower plans may vary, so factor that in if you need fast help.
⚠️ Avvertimento: Pipedrive’s price escalates fast as you add features. Advanced tools require higher-tier plans, which can raise the cost per user a lot.
Principali vantaggi di Pipedrive
Here’s what makes Pipedrive a strong CRM for sales teams:
- Pipeline di vendita visiva: Drag and drop deals through custom stages. You see every deal’s status in just a few seconds.
- telefono e una Fire TV Stick. Every deal has a scheduled next action. This keeps reps focused on closing more deals.
- Oltre 400 integrazioni: Collegare Zapier, Mailchimp, Quickbooks, Slack, and Google Workspace. Your whole tech stack stays in sync.
- L'assistente alle vendite basato sull'intelligenza artificiale di Pipedrive monitora la tua attività di vendita e ti fornisce consigli intelligenti. Ti indica quali trattative richiedono attenzione, quali azioni hanno maggiori probabilità di concludere un affare e dove stai perdendo tempo. È come avere un consulente di vendita personale integrato nel tuo CRM. Pipedrive’s AI flags deals at risk and suggests next steps. It learns from your sales history over time.
- Crea report e dashboard personalizzati per i tuoi dati di vendita Get revenue forecasts, conversion rates, and team performance reports. The dati helps you find more potential customers.
- Automazione del marketing: Send email campaigns and automate follow-ups inside the same platform. No need for extra tools to nurture leads.
Cosa ha notato il nostro team
Nostro scrittore signed up for Pipedrive and spent several days using the platform end to end. Here’s what stood out:
Pro e contro di Pipedrive
✅ Pro
- Visual pipeline makes deal tracking effortless
- 400+ native integrations cover most tech stacks
- Assistente AI gives smart next-step recommendations
- Activity-based selling keeps reps on track
- Un'app mobile efficace per gestire le trattative in mobilità.
❌ Contro
- Nessun piano gratuito: è disponibile solo una prova gratuita di 14 giorni che richiede una carta di credito.
- Funzionalità avanzate disponibili solo con i piani tariffari superiori.
- Steeper learning curve for non-sales users
- Total cost per user can rise quickly with add-ons
Che cos'è Capsule CRM?
Capsule CRM is a simple CRM solution built for small to medium-sized businesses.
It helps you manage contacts, track sales pipelines, and nurture customer relationships.
Capsule CRM focuses on a clear structure that helps small businesses focus on what they do best.
It’s ideal for freelancers, senza scopo di lucro organizations, and small businesses that want to avoid software bloat.
CRM a capsule
Capsule CRM is an affordable platform for small businesses. It offers 99.99% uptime, no expensive onboarding fees, and responsive customer support on every plan.
Prezzi di Capsule CRM
Capsule CRM keeps pricing simple and affordable for small businesses.
| Piano | Prezzo | Ideale per |
|---|---|---|
| Gratuito | $0 | Solo users and startups |
| Antipasto | $ 18/utente/mese | Piccoli team che iniziano |
| Crescita | $ 36/utente/mese | Far crescere le piccole imprese |
Prezzi verificati a marzo 2026.
Prova gratuita: Yes — Capsule CRM has a free plan for up to 2 users with 250 contacts.
Garanzia di rimborso: No formal refund policy. You can cancel your subscription at any time.
📌 Nota: Capsule has no expensive onboarding fees, which helps small businesses stay within budget. The pricing structure is straightforward and easy to plan around.
⚠️ Avvertimento: Capsule’s Ultimate plan costs less than Pipedrive’s Enterprise plan. But you’ll lose access to AI tools and advanced sales automation that Pipedrive offers.
Principali vantaggi di Capsule CRM
Capsule CRM offre un piano gratuito fino a 250 contatti e 2 utenti. È uno dei pochi CRM con un piano gratuito davvero utile.
- Free Plan for Life: Capsule offers a free plan with 2 users and 250 contacts. It’s a real option, not just a trial.
- Configurazione semplice: Capsule’s intuitive interface lets you set up the site properly in minutes. No training or onboarding fees needed.
- Tempo di attività del 99,99%: Capsule has no history of outages or data breaches. You can rely on its security and connection from any browser.
- Ho quindi lanciato campagne identiche rivolte agli stessi elenchi di potenziali clienti. Capsule is known for its responsive and personalized customer support. Every customer gets timely help no worry on their plan.
- e gli istruttori utilizzano Listnr per materiali accessibili. Tailor pipelines and data fields from day one. Capsule’s customization features are available on every plan.
- Plans That Grow With You: Capsule’s plans grow with your Attività commerciale. You get more sophisticated tools as your unique needs evolve.
Cosa ha notato il nostro team
Note: We haven’t had extensive hands-on time with Capsule CRM yet. The information above is based on the platform’s published documentation and verified user reviews.
Vantaggi e svantaggi di Capsule CRM
✅ Pro
- Free plan with no time limit for solo users
- Simple and intuitive interface, easy to adopt
- Custom fields available on all pricing plans
- 99.99% uptime with strong data security record
- Responsive personalized support on every plan
❌ Contro
- No AI assistant or advanced sales automation
- Fewer integrations than Pipedrive’s marketplace
- Limited reporting compared to enterprise CRMs
- Not suited for sales-driven businesses needing depth
Confronto delle funzionalità
Now let’s get into a head-to-head comparison of Pipedrive vs Capsule CRM. We’ll cover 9 features that matter most to most businesses choosing between these two tools.
| Caratteristica | Pipedrive | CRM a capsule |
|---|---|---|
| Prezzo di partenza | $ 14/utente/mese | $0 (piano gratuito) |
| Piano gratuito | ❌ | ✅ |
| Assistente AI | ✅ | ❌ |
| Automazione delle vendite | ✅ | Limitato |
| Automazione del marketing | ✅ | Di base |
| Integrazioni | 400+ | Limitato |
| Custom Pipelines | ✅ | ✅ |
| Applicazione mobile | ✅ | ✅ |
| Reportistica e analisi | Avanzato | Di base |
| Ideale per | Ecco quanto costa Keap nel 2026. Tutti i piani includono tutte le funzionalità, senza livelli di abbonamento basati sulle singole caratteristiche. | Piccole imprese |
1. Gestione dei lead
Pipedrive: Se il tuo team non ha familiarità con i CRM, la pipeline di Pipedrive ti permetterà di raggiungere la produttività molto più rapidamente. La configurazione della pipeline di Zoho CRM può risultare complessa per i nuovi utenti. Posta in arrivo to capture and qualify leads before they enter your sales pipeline. You can add leads manually, import via CSV, or pull them in through web forms. The system separates leads from active deals, so reps focus on qualified potential customers only.
CRM in capsule: Capsule handles leads through its core contact management system. You tag contacts as leads and move them through the pipeline manually. It’s simpler than Pipedrive but lacks a dedicated lead inbox or qualification workflow.
2. Sales Pipeline & Deal Tracking
Pipedrive: Pipedrive’s visual pipeline is its signature strength. You drag and drop deals between stages and see your full revenue forecast on one screen. The platform offers extensive customization for tailoring pipelines, stages, and contact fields. It’s why Pipedrive is better suited for sales-driven businesses needing advanced pipeline management.
CRM in capsule: Capsule offers a clean pipeline view that ensures businesses can quickly organize their contacts and track sales. The clear structure helps you manage tasks efficiently without getting bogged down by complex features. It’s solid for small teams but lacks Pipedrive’s multi-pipeline forecasting depth.
⚠️ Avvertimento: If you need multiple pipelines and revenue forecasting for a sales team, Pipedrive handles it far better than Capsule CRM.
3. Gestione dei contatti
Pipedrive: Pipedrive ties every contact to deals and organizations. You can track every call, email, and meeting linked to a contact. Custom fields let you store exactly the data your sales process needs. Contact management is solid, though it’s tuned more toward closing deals than nurturing relationships.
CRM in capsule: Contact management is Capsule’s core strength as a CRM solution. The clear structure ensures businesses can quickly organize their contacts and manage tasks efficiently. Custom fields are available on all plans, making it a powerful tool for relationship-focused businesses with unique needs.
4. Marketing Automation & Email
Pipedrive: Pipedrive includes email marketing and marketing automation on higher plans. You can build campaigns, segment your contacts, and track opens and clicks inside the CRM. It also connects to Mailchimp for deeper campaign features.
CRM in capsule: Capsule offers basic email marketing built into its platform. You can send targeted campaigns to segmented contact lists. The feature works well for piccola impresa outreach but lacks the advanced automation found in Pipedrive.
5. AI CRM Features
Pipedrive: Pipedrive has a built-in AI sales assistant that flags risky deals and suggests next steps. The AI helps reps draft emails, predict close dates, and find more deals. It’s a clear advantage over Capsule for sales-driven teams.
CRM in capsule: Capsule does not offer AI features. There’s no AI assistant, predictive scoring, or auto-suggestions. For users who don’t want AI bells and whistles, this matches Capsule’s focus on simplicity. But it’s a gap if you need AI-driven selling.
⚠️ Avvertimento: If AI-powered selling matters to you, Pipedrive is the only option here. Capsule has no AI tools at all.
6. Task Tracking & Project Management
Pipedrive: Pipedrive includes a Projects feature for managing complex deals with multiple steps. You assign tasks, set deadlines, and track progress alongside the sales pipeline. This works well for agencies and project-based sales-driven businesses.
CRM in capsule: Capsule has solid task management built in. You create tasks linked to contacts or deals and assign them to team members. It covers the basics well without extra complexity.
7. Reporting e analisi
Pipedrive: Pipedrive’s reporting is one of its strongest points. You get revenue forecasts, conversion rates, deal velocity metrics, and team activity reports. Custom dashboards let you focus on the numbers that matter most.
CRM in capsule: Capsule includes basic sales analytics. You can view pipeline value, win/loss rates, and team activity summaries. Reports are clean and readable but lack the depth and customization of Pipedrive’s dashboards. It’s enough for simple businesses.
8. Integrazioni
Pipedrive: Pipedrive offers over 400 integrations including Zapier, Mailchimp, and Quickbooks. The Marketplace makes it easy to connect tools across email, contabilità, and project management. This makes Pipedrive a strong hub for your full sales tech stack.
CRM in capsule: Capsule integrates with popular tools like G Suite, Microsoft 365, Mailchimp, and Zapier. The library is smaller than Pipedrive’s. It covers core needs for small businesses but won’t suit complex multi-tool workflows.
9. Prezzi e costi
Let’s compare pricing plans side by side. Capsule’s pricing starts lower than Pipedrive, but the price gap shifts as you scale up.
| Piano | Pipedrive | CRM a capsule |
|---|---|---|
| Gratuito | ❌ | $0 |
| Funzionalità VPN, piano gratuito, numero di server | 14 dollari/utente/mese (Lite) | 0 $ (trascrizione di 1 ora) |
| Piano intermedio | 24 dollari/utente/mese (Crescita) | Pipedrive è ideale per team di vendita di piccole e medie dimensioni che desiderano un CRM intuitivo e visivo. È perfetto per i team che danno priorità a una configurazione rapida, alla chiarezza della pipeline e all'assistenza 24 ore su 24, 7 giorni su 7. |
| Piano avanzato | 49 $/utente/mese (Premium) | — |
| Massima protezione della privacy: niente cookie, niente cronologia di ricerca, richieste crittografate. | 69 $/utente/mese (Ultimate) | — |
Pipedrive: Pipedrive’s entry price is $14/user/month, which is affordable for solo sellers. But Pipedrive’s pricing can escalate quickly as features are added. Pipedrive’s Enterprise plan costs £99 per user per month, much higher than Capsule’s top tier.
CRM in capsule: Capsule’s pricing starts at £14 per user per month. It’s a more affordable platform overall. Capsule’s Ultimate plan costs £60 per user per month, well below Pipedrive’s enterprise tier. The free plan makes Capsule accessible at any budget.
💡 Risultato del test: For a solo user, Capsule’s free plan beats Pipedrive’s $14 starting fee. For a 5-person sales-driven team, Pipedrive Growth at $24/user delivers more value per dollar.
Diversi scenari
| Se hai bisogno | Scegliere | Perché |
|---|---|---|
| CRM gratuito per iniziare | CRM a capsule | Capsule offers a free plan; Pipedrive does not |
| Advanced sales pipeline | Pipedrive | Activity-based selling for sales teams |
| AI-assisted selling | Pipedrive | Built-in AI CRM assistant |
| Gestione semplice dei contatti | CRM a capsule | Clean structure for small businesses |
| Oltre 400 integrazioni | Pipedrive | Marketplace covers full tech stack |
| Solopreneur or freelancer | CRM a capsule | Avoids software bloat; affordable |
| Sales-driven business | Pipedrive | Nessun generatore di proposte o contratti integrato |
💰 Il tuo budget
Capsule wins on price with a genuine free plan and lower paid tiers. Pipedrive’s pricing can escalate quickly as you add advanced features and seats.
🔌 Il tuo stack tecnologico
Pipedrive’s 400+ integrations like Zapier, Mailchimp, and Quickbooks make it the better fit for businesses with complex tools. Capsule covers the basics but with fewer apps available.
📝 Il tuo processo di vendita
If your team needs structured pipeline management with forecasting, Pipedrive is built for you. Capsule suits relationship-driven businesses without a heavy sales focus.
🎓 Il tuo livello di esperienza
Capsule has minimal training requirements and a simpler interface. Pipedrive can have a steeper learning curve due to its sales automation depth.
🆓 Prove e demo gratuite
Capsule offers a permanent free plan to test with no time limit. Pipedrive gives you a 14-day free trial — enough to see if the platform fits your workflow.
🛟 Opzioni di supporto
Capsule is known for responsive personalized customer support on every plan. Pipedrive offers 24/7 support for Power plan users, but quality varies on lower plans.
Guida al passaggio
Already using one of these tools? Here’s what to expect if you switch from one to the other.
L'abbonamento mensile è più alto rispetto a ciò che offre. Ma il pagamento una tantum di 67 dollari è un vero affare se hai bisogno di un accesso a lungo termine. La garanzia di rimborso entro 60 giorni riduce il rischio.
✅ Cosa otterrai:
- A free plan that costs nothing for solopreneurs
- Simpler interface with no software bloat or training
- Personalized support on every Capsule plan
❌ Cosa perderai:
- AI sales assistant and predictive deal scoring
- 400+ integrations including Zapier and Quickbooks
- Advanced reporting and revenue forecasting
📋 Come effettuare il passaggio:
- Export contacts and deals as CSV from Pipedrive’s settings
- Create your free Capsule CRM account at capsulecrm.com
- Import the CSV into Capsule and rebuild your pipeline stages
Più di 600.000 esperti di marketing e aziende lo utilizzano in tutto il mondo.
✅ Cosa otterrai:
- AI CRM assistant with next-step recommendations
- Visual multi-pipeline management with revenue forecasting
- 400+ integrations for your full tech stack
❌ Cosa perderai:
- The free plan — Pipedrive doesn’t offer one
- Capsule’s simpler, less cluttered user experience
- Personalized support on entry-level plans
📋 Come effettuare il passaggio:
- Export contacts and opportunities from Capsule as CSV
- Start a 14-day free trial on Pipedrive at pipedrive.com
- Import your data and configure pipelines in Pipedrive’s setup wizard
Cosa non è stato trattato nella nostra recensione
This comparison focused on small to mid-sized businesses and solopreneur use cases. We didn’t test enterprise SSO setups, custom API integrations, or migrations involving 50,000+ records. Both Pipedrive and Capsule CRM offer enterprise features beyond the scope of this review. Power users with complex sales operations should request a demo before committing to either platform.
Verdetto finale
| Categoria | Vincitore |
|---|---|
| 💰 Prezzi | CRM a capsule |
| Importa i tuoi dati utilizzando il servizio di migrazione gratuito di Keap e ricostruisci i tuoi flussi di lavoro. | Pipedrive |
| 🤖 Funzionalità dell'IA | Pipedrive |
| 🎯 Contatta la direzione | CRM a capsule |
| 👶 Facilità d'uso | CRM a capsule |
| 🔌 Integrazioni | Pipedrive |
| 📊 Segnalazione | Pipedrive |
| 🏆 Vincitore assoluto | Pipedrive |
🏆 VINCITORE: PIPEDRIVE
Strumenti integrati per la pubblicazione e la pianificazione
Ideale per: Sales-driven businesses, growing teams needing automation, sales managers tracking many deals at once
Pipedrive and Capsule CRM serve very different unique needs.
Pipedrive is the stronger CRM for sales-driven businesses that want to close more deals. It gives you AI tools, marketing automation, and 400+ integrations to power your sales pipeline.
Capsule CRM is the smarter pick for solopreneurs, liberi professionisti, and small businesses focused on simple contact management. The free plan, 99.99% uptime, and personalized support make it a powerful tool for users who want to avoid software bloat.
If you need depth and scale, choose Pipedrive. If you want simplicity and budget-friendly pricing, Capsule CRM is your CRM solution.
Maggiori dettagli su Pipedrive rispetto al confronto
Ecco come Pipedrive si posiziona rispetto agli altri concorrenti:
Pipedrive vince su: visual sales pipeline, affordable entry pricing, focused sales tools
HubSpot vince su: generous free plan, marketing hub, larger app library
Pipedrive vince su: ease of use, faster setup, lower pricing for small teams
Forza vendita vittorie su: enterprise-grade customization, deep reporting, vast app marketplace
Pipedrive vince su: dedicated sales pipeline tools, AI selling features, deal forecasting
Lunedì CRM vince su: visual project boards, team collaboration, flexible workflows
Pipedrive vince su: visual pipeline UI, simpler entry pricing, sales focus
Mantenere vittorie su: built-in e-commerce, marketing automation depth, invoicing tools
Pipedrive contro Freshsales CRM
Pipedrive vince su: cleaner pipeline UI, larger integrations marketplace, AI sales tools
Freshsales vince su: built-in phone dialer, free plan availability, native chat
Maggiori informazioni su Capsule CRM a confronto
Ecco come Capsule CRM si posiziona rispetto agli altri concorrenti:
Capsule wins on: simplicity, faster setup, no software bloat
HubSpot vince su: larger free plan limits, marketing tools, broader scale
Capsule wins on: ease of use, cleaner UI, personalized support on every plan
Zoho CRM eccelle su: feature depth, automation tools, larger free plan
Capsule CRM vs Freshsales
Capsule wins on: cleaner design, easier onboarding, no expensive setup fees
Freshsales vince su: built-in calling, AI lead scoring, email sequences
Domande frequenti
Quale CRM è migliore di Pipedrive?
It depends on your needs. HubSpot offers a stronger free plan and marketing hub. Capsule CRM is a more affordable alternative for solopreneurs and small businesses.
HubSpot e Salesforce sono spesso considerati più validi di Pipedrive per le grandi aziende. Tuttavia, per i team di vendita di piccole e medie dimensioni, Pipedrive rimane una delle migliori opzioni disponibili nel 2026.
Top alternatives include HubSpot, Zoho CRM, Freshsales, and Pipedrive. Capsule CRM vs Pipedrive is the most common comparison if you need a stronger sales pipeline and AI tools.
Pipedrive può essere utilizzato come CRM?
Yes, Pipedrive is a full CRM. It manages contacts, tracks deals, automates follow-ups, and connects with 400+ apps. It’s built for sales-driven teams.
Sì, Pipedrive è un CRM progettato appositamente. Offre una visualizzazione grafica della pipeline di vendita, gestione dei contatti, monitoraggio delle trattative, automazione e reportistica. È uno dei CRM più diffusi tra i team di vendita di piccole e medie dimensioni.
Pipedrive starts at $14/user/month for the Lite plan. Growth costs $24/user/month, Premium is $49/user/month, and Ultimate is $69/user/month, billed annually.
I team di vendita attivi con molteplici trattative e fasi di sviluppo dovrebbero scegliere Pipedrive. Se invece avete solo bisogno di tenere traccia dei contatti e di effettuare follow-up occasionali, Capsule CRM è più che sufficiente.
Capsule CRM is best for freelancers, non-profits, and small businesses that want a simple CRM solution. The free plan and clear structure make it ideal for beginners.
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