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AnyDesk vs GoTo Resolve: Which Remote Access is Best in 2026?

da | Last updated Jun 7, 2026

Vincitore
qualsiasi scrivania
4.3
  • AES-256 Encrypted Connections
  • DeskRT Low-Latency Codec
  • Finestre, MacLinux e dispositivi mobili
  • Unattended & Interactive Access
  • Trasferimento file e stampa remota
  • Gratuito per uso personale
  • Piani a pagamento a partire da 32,31 $ al mese
Secondo classificato
LogMeIn Resolve
3.3
  • Tutto in uno Gestione IT
  • Conversational Ticketing
  • Microsoft Teams & Slack
  • Zero Trust Sicurezza Modello
  • Free Plan up to 3 Agents
  • GoPilot AI Assistance
  • Paid Plans from $23.75/month

⚡ Verdetto rapido:

  • Prezzi: AnyDesk paid plans start at $32.31/month. GoTo Resolve (now LogMeIn Resolve) starts at $23.75/month.
  • Ideale per: AnyDesk for fast accesso remoto and remote control. GoTo Resolve for all-in-one IT management with ticketing.
  • Differenza fondamentale: AnyDesk is a lean remote desktop tool. GoTo Resolve bundles remote support, ticketing, and endpoint protection.
  • La nostra scelta: AnyDesk for most users who need quick, secure remote sessions across Windows, Mac, Linux, and mobile.
AnyDesk vs GoTo Resolve Comparison

AnyDesk and GoTo Resolve both promise faster remote support.

But they are built for two different jobs.

AnyDesk is a lightweight remote desktop tool for quick connections.

GoTo Resolve is an all in one IT suite for support teams.

One helps you connect to a remote device in seconds.

The other helps you manage tickets, devices, and automazione.

Panoramica

This AnyDesk vs GoTo Resolve comparison covers pricing, features, security, and ease of use.

We also break down who each remote access tool works best for.

Le nostre fonti includono specifiche pubblicate, documentazione e recensioni degli utenti.

One note before we start. GoTo Resolve was rebranded as LogMeIn Resolve.

It is the same product, and it replaced the older GoTo Assist tool.

By the end, you will know which solution fits your Attività commerciale.

Che cos'è AnyDesk?

AnyDesk is a remote desktop application from AnyDesk Software GmbH.

The company AnyDesk Software GmbH built it for fast remote access. As an anywhere remote desktop software, it lets you reach a machine from any location with the right credentials.

It lets you access another computer remotely and securely.

You can install AnyDesk on Windows, macOS, Linux, and mobile devices.

The tool is popular among professionals who provide technical support.

Its DeskRT codec gives dynamic performance with very low latency.

You also get file transfer, remote printing, and Wake-On-LAN built in.

Watch how AnyDesk works in this short review.

Recensione di AnyDesk: caratteristiche principali, vantaggi e svantaggi, e alternative

AnyDesk

⭐ 4,3/5 | 💰 A partire da 32,31 $/mese

Fast, secure remote access for Windows, Mac, Linux, and mobile. Connect to any remote device in seconds. Free for personal use.

Prezzi di AnyDesk

Here is what AnyDesk costs in 2026. Plans scale with your team size and features.

PianoPrezzoIdeale per
Standard32,31 dollari al meseSmall teams needing unattended access
Avanzato70,11 dollari al meseSquadre e organizzazioni
DefinitivoCostumeLarge organizations and custom setups

Pricing verified June 2026.

Immagine del listino prezzi di AnyDesk

Prova gratuita: AnyDesk is free for personal use. Attività commerciale plans include a free trial so you can test paid features first.

Fatturazione: Plans are billed annually, and you can add more devices or agents as your needs grow.

📌 Nota: The free version is for personal use only. Business use needs a paid license, and the free tier skips unattended access and group policies.

⚠️ Avvertimento: AnyDesk pricing varies by features and licensing options. Check the latest AnyDesk version pricing before you buy, since add-ons change the final cost.

Principali vantaggi di AnyDesk

Here is what makes AnyDesk worth considering:

  • Low-Latency Access: The DeskRT codec reduces bandwidth and lag. This creates a near-office feel even with resource-heavy apps.
  • Ampia compatibilità: AnyDesk runs on Windows, macOS, Linux, and mobile. It supports both newer and earlier Windows versions.
  • Flexible Connection Types: You get both interactive access and unattended access. Set a password once and reconnect without manual approval.
  • Secure File Transfer: A dedicated file manager handles drag-and-drop file sharing. No email or cloud service is needed.
  • Opzione in loco: Businesses can keep data inside their own network. The on premises setup suits strict privacy rules.
  • Branding personalizzato: Add your own brand and logo for corporate identity. This helps you run AnyDesk professionally with clients.
AnyDesk Che cos'è un'immagine

Cosa ha notato il nostro team

Nostro scrittore signed up for AnyDesk and used it for everyday remote sessions. Here is what stood out from that hands-on time:

Immagine dell'esperienza personale con AnyDesk

This short clip shows our writer connecting to a remote device step by step.

Come utilizzare AnyDesk per accedere a un computer remoto

Pro e contro di AnyDesk

✅ Pro
  • Low-latency remote control through the DeskRT codec
  • Gratuito per uso personale, senza pubblicità.
  • AES-256 encryption with TLS 1.2 on every connection
  • Works on Windows, macOS, Linux, and mobile devices
❌ Contro
  • Often targeted in tech support scams via the access code
  • Free tier skips unattended access and group policies
  • No built-in ticketing or endpoint protection tools

Che cos'è GoTo Resolve?

GoTo Resolve is an all in one IT management suite for support teams.

It is now sold as LogMeIn Resolve after a recent rebrand.

GoTo Resolve combines remote support, ticketing, and gestione degli endpoint.

It replaced the older GoTo Assist remote support tool.

The platform lets your support team receive requests and triage problems fast.

It works across Windows, Mac, AndroidA differenza di molti servizi VPN, AVG consente di connettere fino a 10 dispositivi contemporaneamente.

Here is the GoTo Resolve dashboard so you can see the layout.

LogMeIn Resolve Che cos'è un'immagine

The video below walks through the core support capabilities.

Recensione di LogMeIn Resolve 2026 | Il miglior software per l'accesso remoto

GoTo Resolve (LogMeIn Resolve)

⭐ 3.3/5 | 💰 From $23.75/month

An all in one IT suite with remote support, conversational ticketing, and endpoint protection. Built for small and midsize business support teams.

Prezzi di GoTo Resolve

Here is what GoTo Resolve costs in 2026 under the LogMeIn Resolve plans.

PianoPrezzoIdeale per
Antipasto$23.75/monthSolo techs and very small teams
Crescita$44.75/monthGrowing teams adding automation
Avanzato$63.75/monthTeams needing endpoint protection
Completare$75/meseFull all in one IT management

Pricing verified June 2026.

Immagine del listino prezzi di LogMeIn Resolve

Prova gratuita: GoTo Resolve provides a 14-day free trial with no credit card needed. There is also a limited free package.

Piano gratuito: The free tier supports up to three agents, three devices, and three remote-control sessions per month.

📌 Nota: Plans are billed annually. You can add more agents and devices for an extra fee at the billing stage.

⚠️ Avvertimento: Some users find GoTo Resolve pricing higher than rivals once you add agents. A few report links resolving to the EU, which can stop the site loading.

Key Benefits of GoTo Resolve

Here is what makes GoTo Resolve worth considering:

  • Conversational Ticketing: Users create tickets through Microsoft Teams and Slack. This simplifies how a support team gets each request.
  • Sicurezza Zero Trust: The zero-trust security model asks users to create personal signature keys. This protects access to remote devices.
  • Proactive Support: AI Insights detect system anomalies and resolve issues Presto. This proactive support cuts the number of tickets.
  • Endpoint Protection: Built-in antivirus and gestione delle patch keep remote devices safe. IT automation handles routine fixes for you.
  • GoPilot AI: L'intelligenza artificiale assistente gives real-time troubleshooting advice. It can detect and resolve endpoint issues on its own.
  • Browser-Based Sessions: Remote access and support run through a web browser. No download is needed to fix issues quicker.
Immagine dei principali vantaggi di LogMeIn Resolve

Cosa ha notato il nostro team

Our writer set up GoTo Resolve and ran a few support sessions through it. Here is what stood out from that hands-on time:

Immagine dell'esperienza personale di LogMeIn Resolve

GoTo Resolve Pros & Cons

✅ Pro
  • All in one suite with remote support and ticketing
  • Conversational ticketing inside Microsoft Teams and Slack
  • Zero-trust security with personal signature keys
  • Free plan and a 14-day trial with no card needed
❌ Contro
  • Can feel pricey compared to lean remote tools
  • Some users report links resolving to the EU
  • More setup than a simple remote desktop app

Confronto delle funzionalità

Ready to dive into a detailed comparison of AnyDesk vs GoTo Resolve?

We will explore ten key features so you can pick the right tool for your needs. Some are great features for solo techs. Others are extra features built for a full support team.

CaratteristicaAnyDeskVai a Risolvi
Prezzo di partenza32,31 dollari al mese$23.75/month
Piano gratuito✅ Uso personale✅ Up to three agents
Remote Access & Control
Accesso non presidiato
Sistema di biglietteria
Conversational Ticketing
Endpoint Protection
Integrazione con Microsoft Teams
Trasferimento file
Ideale perQuick remote controlAll in one IT

1. Accesso e controllo remoto

Un'alternativa incentrata sulla privacy che archivia i dati localmente con sincronizzazione peer-to-peer e crittografia end-to-end. To connect, both AnyDesk clients install the app and share a nine-digit AnyDesk ID. You enter the code, click connect, and the remote device confirms the request. This makes it simple to establish connections for a fast remote session.

Immagine di AnyDesk Access & Control

Vai a Risolvi: Remote access and support run through a web browser with no download needed. Technicians can start a remote support session right from Microsoft Teams. Multiple techs join one session using a nine-digit access code.

Immagine di esecuzione remota di LogMeIn Resolve

2. Mobile Device Support

Un'alternativa incentrata sulla privacy che archivia i dati localmente con sincronizzazione peer-to-peer e crittografia end-to-end. AnyDesk allows bidirectional remote access between computers and mobile devices. You get mobile device support on Android and iOS. It works the same way on a Windows PC or a phone.

Immagine di supporto per dispositivi mobili AnyDesk

Vai a Risolvi: GoTo Resolve supports Windows, Mac, Android, and iOS. Users can grant a technician permission to access a mobile device camera for support. This helps the support team fix hardware issues they cannot see.

Immagine di LogMeIn Resolve per la gestione dei dispositivi mobili

3. Sicurezza e privacy

Un'alternativa incentrata sulla privacy che archivia i dati localmente con sincronizzazione peer-to-peer e crittografia end-to-end. Every connection uses AES-256 encryption with TLS 1.2 and RSA 2048 key exchange. Incessant verification of connections fully shields your data, and whitelisting allows only authorized desks to connect. Two factor authentication adds another layer after the 2024 breach.

Immagine relativa alla sicurezza e alla privacy di AnyDesk

Vai a Risolvi: GoTo Resolve uses a zero-trust security model. Each user creates a personal signature key before they get access. This keeps support sessions secure across remote devices.

Immagine di sicurezza Zero-Trust di LogMeIn Resolve

⚠️ Avvertimento: AnyDesk is often used in tech support scams. Never share your AnyDesk ID or grant access to someone who calls you out of the blue.

4. Endpoint Protection & Antivirus

Un'alternativa incentrata sulla privacy che archivia i dati localmente con sincronizzazione peer-to-peer e crittografia end-to-end. AnyDesk is a focused remote desktop tool. It does not include endpoint protection or antivirus. You would pair it with a separate security solution to manage and protect your hardware.

Vai a Risolvi: GoTo Resolve includes endpoint protection with built-in antivirus. It centralizes IT management tools, which improves productivity by addressing issues before they escalate. This is one of its strongest support capabilities, and the self-healing capacità runs without a technician present.

Immagine di LogMeIn Resolve Endpoint Protection

5. Patch Management & Automation

Un'alternativa incentrata sulla privacy che archivia i dati localmente con sincronizzazione peer-to-peer e crittografia end-to-end. AnyDesk offers customizable remote access with default values you can adjust. It does not run patch automation on its own. Routine maintenance is manual unless you script it yourself.

Immagine di accesso remoto personalizzabile AnyDesk

Vai a Risolvi: Proactive IT automation handles patch management and self-healing alerts. It runs background device management on unattended devices without disrupting the user. This proactive support helps teams fix issues quicker.

Immagine di gestione delle patch di LogMeIn Resolve

6. Ticketing & Conversational Support

Un'alternativa incentrata sulla privacy che archivia i dati localmente con sincronizzazione peer-to-peer e crittografia end-to-end. AnyDesk is remote work software for direct connections. It has no ticketing system, so it cannot receive requests or triage problems on its own. New users who want a help desk will need another tool.

Immagine del software AnyDesk per il lavoro da remoto

Vai a Risolvi: Conversational ticketing lets users create tickets through Microsoft Teams and Slack. The support team can receive requests, triage problems, and follow up in one place. Drag-and-drop tools manage ticket progress.

Immagine del Centro di onboarding di LogMeIn Resolve

7. Integrazioni

Un'alternativa incentrata sulla privacy che archivia i dati localmente con sincronizzazione peer-to-peer e crittografia end-to-end. AnyDesk gives remote access for corporations through an on premises option. You can keep data on your own network and add your own brand for corporate identity. Integrations are lighter than a full IT platform.

AnyDesk Remote Access For Corporations (Immagine)

Vai a Risolvi: GoTo Resolve has powerful integrations with Slack and Microsoft Teams. Employees can submit, review, and follow up on tickets right inside Teams. This is handy for any organization that already lives in chat.

Integrazioni Logmein Resolve

8. Collaboration & File Transfer

Un'alternativa incentrata sulla privacy che archivia i dati localmente con sincronizzazione peer-to-peer e crittografia end-to-end. AnyDesk include una lavagna virtuale, testo chat, and session recording. A dedicated file manager handles secure drag-and-drop file transfer between devices. You can switch control between users during one session.

Immagine di collaborazione AnyDesk

Vai a Risolvi: GoTo Resolve allows file transfers during support with no size limit. It adds instant chat and session recording, and techs can share control. File transfer works smoothly across remote devices.

Immagine di tracciamento della posizione di LogMeIn Resolve

9. Administration & Customization

Un'alternativa incentrata sulla privacy che archivia i dati localmente con sincronizzazione peer-to-peer e crittografia end-to-end. Administration in AnyDesk covers granular permissions. Hosts can restrict file transfers and clipboard sync for remote collaborators. The flexibility to customize AnyDesk lets you set your own brand and access rules.

Immagine di amministrazione e personalizzazione di AnyDesk

Vai a Risolvi: The interface is simple and intuitive for both techs and end users. An onboarding center helps new users get set up fast. Admins manage agents, devices, and automation from one dashboard.

LogMeIn Resolve Built-in Antivirus Image

10. Asset & Device Management

Un'alternativa incentrata sulla privacy che archivia i dati localmente con sincronizzazione peer-to-peer e crittografia end-to-end. AnyDesk keeps a list of remote desktop contacts for quick reconnects. It is great for students and small setups that need anywhere access. There is no full asset inventory built in.

Immagine di AnyDesk Remote Access for Students

Vai a Risolvi: GoTo Resolve tracks software assets across every managed device. This gives IT a clear view of what is installed where. It suits a business that needs to manage many remote devices at once.

LogMeIn Resolve Software Assets Image

11. Prezzi e costi

Confrontiamo i piani tariffari fianco a fianco.

PianoAnyDeskVai a Risolvi
GratuitoPersonal useUp to three agents
Entry plan32,31 $/mese (Standard)$23.75/month (Starter)
Mid plan70,11 dollari al mese (livello avanzato)$44.75/month (Growth)
Higher planPersonalizzato (Ultimo)$63.75/month (Advanced)
Top plan$75/month (Complete)

Un'alternativa incentrata sulla privacy che archivia i dati localmente con sincronizzazione peer-to-peer e crittografia end-to-end. AnyDesk offers a free tier for personal use, then paid plans from $32.31 per month. Pricing varies by features, so the final charge is compatible with the add-ons you choose. Business plans are billed annually.

Vai a Risolvi: GoTo Resolve starts lower at $23.75 per month and is also billed annually. But you pay for an all in one suite, not just remote control. Adding agents and devices raises the cost at the billing stage.

💡 Risultato del test: GoTo Resolve has the lower entry price. But AnyDesk is cheaper overall if you only need remote access without ticketing or endpoint protection.

Diversi scenari

Se hai bisognoSceglierePerché
Fast remote controlAnyDeskLow-latency DeskRT codec
All in one IT suiteVai a RisolviTicketing plus endpoint protection
Prezzo di ingresso inferioreVai a RisolviStarts at $23.75/month
Uso personale gratuitoAnyDeskNo cost, no ads
Help desk in TeamsVai a RisolviConversational ticketing
Configurazione adatta ai principiantiAnyDeskConnect with one code

💰 Il tuo budget

GoTo Resolve has the lower starting price. But AnyDesk costs less if you only need remote access on demand without the extra IT tools.

🔌 Il tuo stack tecnologico

If your organization runs on Microsoft Teams or Slack, GoTo Resolve fits right in. AnyDesk is a standalone app that connects without an office suite.

🛠️ Your Support Style

A small support team that just helps customers connect will love AnyDesk. A larger team that needs to receive requests and triage problems should pick GoTo Resolve.

🎓 Il tuo livello di esperienza

New users get the ability to start fast with AnyDesk and one access code. GoTo Resolve has more to learn but rewards you with deeper management.

🆓 Prove e demo gratuite

GoTo Resolve gives a 14-day free trial with no card and a limited free plan. AnyDesk is free for personal use so you can test it first.

🛟 Opzioni di supporto

GoTo Resolve offers 24/7 email, chat, and phone support on paid plans. AnyDesk leans on its online help center and community resources.

Guida al passaggio

Utilizzate già uno di questi strumenti? Ecco cosa aspettarvi se decidete di passare a un altro.

🔄 Switching from AnyDesk to GoTo Resolve?

✅ Cosa otterrai:

  • Conversational ticketing inside Microsoft Teams
  • Endpoint protection and patch automation
  • Proactive support with GoPilot AI insights

❌ Cosa perderai:

  • The very low latency of the DeskRT codec
  • Free personal use with no time limit
  • The simple one-code connection flow

📋 Come effettuare il passaggio:

  1. Export your AnyDesk remote desktop contacts list
  2. Create a GoTo Resolve account and add agents
  3. Install the agent on each device and connect Teams
🔄 Switching from GoTo Resolve to AnyDesk?

✅ Cosa otterrai:

  • Faster remote sessions with lower latency
  • A lighter app with quick setup
  • Free use for personal projects

❌ Cosa perderai:

  • The built-in ticketing and help desk
  • Endpoint protection and IT automation
  • Conversational ticketing in Microsoft Teams

📋 Come effettuare il passaggio:

  1. Close any open GoTo Resolve support sessions
  2. Download and install AnyDesk on each computer
  3. Set up unattended access with a saved password

Cosa non è stato trattato nella nostra recensione

This comparison focused on small and midsize business support. We did not test large enterprise rollouts or custom Ultimate plans in depth. Our notes are based on the June 2026 versions of each app, so features may change. If you manage hundreds of remote devices, your priorities may differ from what we covered here.

Verdetto finale

CategoriaVincitore
💰 PrezziVai a Risolvi
⚡ Velocità e prestazioniAnyDesk
🚀 Accesso remoto principaleAnyDesk
🎫 Biglietteria e assistenza clientiVai a Risolvi
🛡️ Endpoint ProtectionVai a Risolvi
👶 Facilità d'usoAnyDesk
📱 Supporto per dispositivi mobiliAnyDesk
🏆 Vincitore assolutoAnyDesk

🏆 VINCITORE: ANYDESK

AnyDesk wins four of seven categories.

Ideale per: Fast remote access, low-latency remote control, mobile device support, and free personal use.

AnyDesk and GoTo Resolve are two very different products.

AnyDesk is a fast, lean remote desktop tool for quick connections.

GoTo Resolve is an all in one IT suite with ticketing and automation.

GoTo Resolve is the better fit for a busy support team that needs a help desk and endpoint protection in one place.

But if you mainly need to connect to a remote device quickly and securely, AnyDesk is the better choice for most users.

Altre caratteristiche di AnyDesk

Here’s how AnyDesk stacks up against other software di accesso remoto:

AnyDesk contro TeamViewer

AnyDesk vince su: Lighter app size, lower latency through DeskRT, often cheaper licensing.

TeamViewer vince su: Bigger feature set, wider enterprise adoption, more built-in integrations.

AnyDesk contro Paraspruzzi

AnyDesk vince su: Cross-platform reach on Linux, custom branding, on premises hosting on your own network.

Splashtop vince su: Flat per-user pricing, strong streaming for creative work, simple team plans.

AnyDesk contro RemotePC

AnyDesk vince su: Faster session performance, mobile-to-PC control, free personal use.

RemotePC vince su: Cheaper annual deals for many computers, simple flat tiers, easy device count scaling.

More of GoTo Resolve Compared

Here’s how GoTo Resolve stacks up against other IT support tools:

GoTo Resolve vs TeamViewer

GoTo Resolve vince su: Built-in ticketing, conversational ticketing in Teams, lower entry price.

TeamViewer vince su: Raw remote-control speed, broader device list, longer track record.

GoTo Resolve vs Oltre la fiducia

GoTo Resolve vince su: Simpler setup, friendlier price for small teams, faster onboarding for new users.

BeyondTrust vince su: Deeper privileged access security, heavy compliance controls, large enterprise scale.

GoTo Resolve vs ISL Online

GoTo Resolve vince su: All in one IT management, endpoint protection, GoPilot AI automation.

ISL Online vince su: Flexible self-hosting, pay-per-use options, strong support for many languages.

Domande frequenti

AnyDesk è sicuro da usare?

Yes, when used carefully. AnyDesk encrypts every connection with AES-256 and TLS 1.2. The risk comes from scams, so never share your access code with strangers.

Quanto costa AnyDesk?

AnyDesk is free for personal use. Paid business plans start at $32.31 per month, billed annually, with custom pricing on the Ultimate tier for larger setups.

Che cosa fa GoToResolve?

GoTo Resolve is an all in one IT suite. It combines remote support, ticketing, and endpoint management so a support team can fix issues quicker from one dashboard.

GoToResolve è gratuito?

There is a limited free plan. It supports up to three agents, three devices, and three remote-control sessions per month. A 14-day free trial needs no card.

AnyDesk è più economico di TeamViewer?

In most cases, yes. AnyDesk licensing usually costs less than TeamViewer for similar features. Exact savings depend on your team size and the plan you choose.

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