

⚡ Kesimpulan Singkat:
- Harga: Lincah CRM has a free plan, then paid plans from $8.99. Salesmate starts at $23/user/month.
- Cocok untuk: Agile CRM for budget-minded bisnis kecil. Salesmate for phone-heavy sales reps who need many integrations.
- Perbedaan utama: Lincah CRM bundles a helpdesk and gamification. Salesmate adds Sandy AI, built-in calling, and 700+ integrations.
- Pilihan kami: Agile CRM for most small teams. Its 2.8 rating edges Salesmate’s 2.5, and its no-cost tier covers 10 users.

Usaha kecil owners compare Agile CRM and Salesmate for one reason.
They want a CRM that does more without costing more.
Agile CRM gives you a free version for up to 10 users.
Salesmate skips a free tier but adds AI and built-in calling.
Both CRM software options target small and medium businesses.
Yet they fit very different sales teams.
Tinjau
This Agile CRM vs Salesmate comparison covers pricing, features, support, and ease of use.
Kami meninjau dokumentasi, halaman harga, dan ulasan pengguna untuk kedua alat tersebut.
Our writers also spent hands-on time with each CRM system.
Those observations appear in the “What Our Team Noticed” sections below.
This extensive research should help you pick the right platform faster.
Apa itu Agile CRM?
Agile CRM is a cloud-based, all in one CRM for small businesses.
It has been in operation since 2013.
The platform joins sales, marketing, and customer service in one place.
That cuts down on data silos between your teams.
Agile CRM says more than 15,000 customers use it worldwide.
Perusahaan tersebut memiliki kantor di India dan Filipina.
G2 has recognized it as a leader in the CRM market.

Want a quick visual tour? This review video walks through the main dashboard.

CRM Agile
Sales, marketing, and helpdesk tools share one login. The $0 plan fits teams of up to 10 users.
Penetapan Harga CRM Agile
Here’s what Agile CRM costs in 2026. The lineup has one free and three paid plans.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Bebas | Bebas | Teams of up to 10 users testing core features |
| Starter | $8.99 | Tim kecil yang membutuhkan manajemen kontak dasar |
| Biasa | $29.99 | Growing teams that want marketing otomasi |
| Perusahaan | $47.99 | Larger teams that need every feature |
Pricing verified September 2026.

Uji coba gratis: No time-limited trial is needed. The no-cost plan works for up to 10 users with no credit card.
Garansi uang kembali: We couldn’t find a published refund policy. Confirm refund terms with billing before you pay annually.
📌 Catatan: Paid plans are billed per user per month. Costs grow as you add employees, so plan your seat count lebih awal.
⚠️ Peringatan: Some 2026 sources list Starter at $8.99 to $9.99 per user. Our table uses the $8.99 figure from our data. Check the live checkout price before paying.
Manfaat Utama CRM Agile
Here’s what makes Agile CRM worth a look:
- Platform Terpadu: Sales, marketing, and helpdesk share one database. You get a unified view of customer data.
- Email Marketing Tools: Run email marketing with A/B testing and personalization. Web engagement tracking shows who visits your site.
- Gamifikasi Penjualan: Leaderboards and badges push reps to compete. Few CRMs at this price include it.
- Drag-and-Drop Workflows: Automate follow ups, lead scoring, and data entry. No coding is needed.
- Telepon Terintegrasi: Make calls and manage email from one screen. Each call logs to the contact record.
- Online Appointment Booking: Leads can book meetings on your calendar. It syncs with Google Calendar and Outlook.

Apa yang Tim Kami Amati
Kita penulis signed up for Agile CRM and explored its main modules. Here’s what stood out from that hands-on time:

The video below covers that same experience in more detail.
Kelebihan & Kekurangan Agile CRM
✅ Kelebihan
- Free plan covers up to 10 users
- Sales, marketing, and helpdesk in one login
- Gamifikasi penjualan dengan papan peringkat dan lencana
- Easier setup than Infusionsoft, according to reviews
- Paid plans start at just $8.99
❌ Kekurangan
- Some users report email delivery rates dropping sharply
- Melaporkan tools draw criticism for poor setup
- Limited custom fields for complex businesses
- Support answers can vary between agents
Apa itu Salesmate?
Salesmate is a cloud-based CRM built for small to medium-sized businesses.
Its goal is simple.
It helps you win more leads, close more deals, and build lasting customer relationships.
Salesmate CRM bundles sales, marketing, and support tools in one app.
It replaces disjointed systems to save you time and money.
Sandy AI, its built-in assistant, handles routine admin work.
Salesmate says startups and Fortune 500 companies both use it.
SaaS firms, healthcare teams, and any real estat company can adapt it.

This review video shows the main screens and daily workflow.

Rekan penjual
A visual pipeline, built-in calling, and AI help in one CRM. Start your free trial today with no credit card.
GetGenie membuat beberapa pilihan judul dan kerangka, pilih salah satu yang paling sesuai dengan tujuan konten Anda.
Here’s what Salesmate costs in 2026. It gives various options across three paid plans.
| Rencana | Harga | Terbaik untuk |
|---|---|---|
| Dasar | $23/pengguna/bulan | Small teams needing a visual sales pipeline |
| Pro | $39/pengguna/bulan | Teams that want more automation and calling |
| Bisnis | $63/pengguna/bulan | Larger sales teams needing advanced controls |
Pricing verified September 2026.

Uji coba gratis: Ya. Salesmate menawarkan uji coba gratis selama 15 hari tanpa memerlukan kartu kredit.
Garansi uang kembali: We couldn’t find a published refund policy. Use the trial to test everything before paying.
📌 Catatan: Salesmate runs seasonal deals. Its Black Friday promotion offered 10% off all annual plans.
⚠️ Peringatan: Some sources describe tiers from Basic to Enterprise. Our data lists Basic, Pro, and Business only. Also, keep billing current. Some users report leads deleted after a missed payment.
Manfaat Utama Salesmate
Here’s what makes Salesmate worth a look:
- Sandy Asisten AI: Sandy AI drafts emails and summarizes calls. It also helps qualify leads.
- Panggilan Terintegrasi: Call recording and voicemail drops come built in. Reps don’t need a separate phone app.
- 700+ Integrasi: Connect Google Apps, Microsoft Apps, Slack, and Zapier. Your data moves between other apps automatically.
- Perjalanan Otomatisasi: Run multi-channel drip campaigns and follow-ups. Repetitive tasks run on autopilot.
- Pertemuan Penjadwal: Prospects book time online without email back-and-forth. Your sales reps save time on every booking.
- CRM Seluler: The mobile app gives full access to data and activities. You can manage deals from anywhere.

Apa yang Tim Kami Amati
Our writer signed up for Salesmate and explored its pipeline and calling tools. Here’s what stood out from that hands-on time:

Kelebihan & Kekurangan Salesmate
✅ Kelebihan
- Uji coba gratis 15 hari tanpa kartu kredit
- Integrates with 700+ apps, including Zapier
- Sandy AI drafts emails and summarizes calls
- Built-in call recording and voicemail drops
- Customer service praised as fast and helpful
❌ Kekurangan
- No free plan, with paid plans from $23/user/month
- Beberapa pengguna melaporkan adanya bug pada editor templat email.
- Marketing automation trails dedicated tools
- Reports of leads deleted after missed payments
Perbandingan Fitur
Ready to see how Agile CRM and Salesmate stack up?
We’ll walk through 10 key areas to help you choose.
| Fitur | CRM Agile | Rekan penjual |
|---|---|---|
| Harga Mulai | Free, then $8.99 | $23/pengguna/bulan |
| Paket Gratis | ✅ Hingga 10 pengguna | ❌ 15-day trial |
| Saluran Penjualan Visual | ✅ | ✅ |
| Otomatisasi Pemasaran | ✅ | ✅ |
| Formulir Web | ✅ | ✅ |
| Aplikasi Seluler | ✅ | ✅ |
| Asisten AI | ⚠️ Still maturing | ✅ Sandy AI |
| Panggilan Terintegrasi | ✅ | ✅ |
| Penjadwal Pertemuan | ✅ | ✅ |
| Terbaik untuk | Anggaran untuk usaha kecil | Phone-heavy sales teams |
1. Contact & Company Management
CRM Agile: Its contact management system gives a 360-degree view of each customer. Emails, calls, deals, and tickets sit on one record. Company accounts work the same way.

Company records then link every contact tied to that business.

Rekan penjual: Contact & Deal Intelligence pulls emails, calls, and notes into one timeline. It enriches contacts automatically, so reps spend less time on data entry. Company pages show every related deal.

2. Manajemen Saluran Penjualan
CRM Agile: A visual sales pipeline helps you track deals by stage. Gamification adds leaderboards and badges for your sales team. That friendly competition can lift results.

Rekan penjual: Pipeline management feels flexible because stages and fields are fully customizable. You can shape it around unique business processes and your own sales process. Built-in task management keeps every next step visible.

3. Meeting Scheduler & Calendar
CRM Agile: The online calendar lets leads pick open slots on your schedule. It syncs with Google Calendar and Outlook. Your appointments stay in one place.

Rekan penjual: The meeting scheduler lets prospects choose a time online. Reps skip the back-and-forth emails. Booked meetings land right inside the CRM.

4. Sales Automation & AI
CRM Agile: Agile CRM offers a drag-and-drop builder to automate follow ups, lead scoring, and data entry. In 2026, it is adding more AI agents for lead scoring and predictive analytics. Those Alat AI are still maturing.
Rekan penjual: Sandy AI does the heavy lifting here. It drafts emails, summarizes calls, and qualifies leads. Salesmate’s platform aims to cover every stage, from lead capture to deal closure.
⚠️ Peringatan: Some Salesmate users report bugs in automation journeys. Test your most important workflows during the free trial.
5. Marketing Automation & Email
CRM Agile: It gives marketing teams email campaigns, A/B testing, and personalization. You can reach people through email, social media, and mobile. It also lets you create landing pages. Reviews call the email template builder simple but inflexible.
Rekan penjual: You get email templates, email tracking, and drip campaigns. Automation journeys handle multi-channel follow-ups. Still, some reviewers say it isn’t the strongest pick for marketing automation.

⚠️ Peringatan: Some Agile CRM users say email delivery rates halved in recent months. Others report sending breaking for weeks. Watch your open rates closely after launch.
6. Web Engagement & Lead Capture
CRM Agile: It tracks web engagement, so you can see which leads visit your pages. That activity can trigger automated emails. You follow up while interest is still fresh.
Rekan penjual: You can build personalized web forms in minutes. Embed them on your website or share them by link. New entries flow straight into your contacts.
7. Alat Layanan Pelanggan
CRM Agile: A built-in helpdesk automates ticketing for customer queries. It also supports a knowledge base for self-service answers. Small teams can skip a separate support app.
Rekan penjual: Chatbot answer common questions on your website. Your support team can step in when a chat needs a human. Overall, its focus leans toward sales enablement more than support.
8. Laporan & Analisis
CRM Agile: You get reports, dashboards, and sales forecasting tools. But some reviewers call the reporting poorly set up. Check the reports you need before you commit.

Rekan penjual: Dashboards give actionable insights on sales performance. You can track revenue generated and spot stalled deals. The reports are easier to read at a glance.

9. Integrations & Team Collaboration
CRM Agile: It connects with third-party software to extend its features. Calendar sync covers Google and Outlook. Still, it doesn’t advertise an integration count close to Salesmate’s.
Rekan penjual: It integrates with 700+ apps, including Google Apps and Microsoft Apps. Zapier integrations and Slack fill any gaps. That’s a huge plus if you run many tools.
Team collaboration is built in too. You can tag teammates, share notes, and keep full communication history.
10. Harga & Biaya
Here’s how the plans line up side by side.
| Tingkat Rencana | CRM Agile | Rekan penjual |
|---|---|---|
| Bebas | Bebas | ❌ |
| Pintu masuk | Starter: $8.99 | Dasar: $23/pengguna/bulan |
| Pertengahan | Regular: $29.99 | Pro: $39/pengguna/bulan |
| Atas | Enterprise: $47.99 | Bisnis: $63/pengguna/bulan |
| Uji Coba Gratis | Free plan instead | 15 hari, tanpa kartu kredit |
CRM Agile: Agile CRM costs less at every level. The no-cost tier alone covers a small team. Reviewers often mention its great price for small businesses.
Rekan penjual: Salesmate costs more across all three plans. You pay extra for calling, Sandy AI, and deeper integrations. For call-heavy teams, that extra spend can pay off.
Skenario yang Berbeda
| Jika Anda Membutuhkan… | Memilih | Mengapa |
|---|---|---|
| Anggaran ketat | CRM Agile | Paket gratis untuk hingga 10 pengguna |
| Built-in helpdesk | CRM Agile | Ticketing included |
| Heavy phone selling | Rekan penjual | Perekaman panggilan dan pesan suara terputus |
| Many app connections | Rekan penjual | 700+ integrasi |
| Gamifikasi penjualan | CRM Agile | Leaderboards and badges |
| AI help with admin | Rekan penjual | Sandy AI drafts and summarizes |
💰 Anggaran Anda
Agile CRM costs far less, especially for small teams. Salesmate makes sense when calling and AI help you save money elsewhere.
🔌 Susunan Teknologi Anda
Salesmate fits best if you connect lots of other apps. Need email tracking inside Gmail? Confirm your must-have tools offer all the necessary APIs first.
📈 Proses Penjualan Anda
Agile CRM suits teams that mix sales, marketing, and service. Salesmate suits reps focused on calls, meetings, and moving more deals fast.
🎓 Tingkat Pengalaman Anda
Agile CRM takes less time to train users than Infusionsoft, according to reviews. Salesmate’s docs describe an intuitive, customizable layout for new users.
🆓 Uji Coba dan Demo Gratis
Start with Agile CRM’s $0 plan to try core features. Then run Salesmate’s 15-day trial on your real pipeline.
🛟 Opsi Dukungan
Salesmate holds a 4.1/5 Trustpilot rating, and its support earns frequent praise. Some reviewers say they absolutely love Salesmate for quick replies. Agile CRM reviews are split between great support and slow bug fixes.
🔒 Privasi Data dan Keamanan
Keep Salesmate billing current, since some users report deleted leads after missed payments. Export backups from either CRM on a regular schedule.
Panduan Pengalihan
Maybe this is your third or fourth CRM.
Here’s what changes when you move between these two.
🔄 Switching from Agile CRM to Salesmate?
✅ Apa yang akan Anda peroleh:
- Sandy AI for emails, call summaries, and lead qualification
- A bigger app library, including Zapier and Slack
- Faster, widely praised customer support
❌ Apa yang akan Anda rugikan:
- Zero-cost access for up to 10 users
- Lower per-user pricing at every tier
- A setup your team already knows
📋 Cara beralih:
- Export contacts, companies, and deals from Agile CRM as CSV files.
- Start Salesmate’s 15-day free trial.
- Import your files and rebuild pipeline stages and custom fields.
🔄 Switching from Salesmate to Agile CRM?
✅ Apa yang akan Anda peroleh:
- Lower prices, starting at $0
- Stronger marketing automation, based on reviews
- Sales, marketing, and helpdesk in one login
❌ Apa yang akan Anda rugikan:
- Sandy AI admin automation
- A much larger integration library
- Fast, well-reviewed customer service
📋 Cara beralih:
- Export contacts and deals from Salesmate.
- Create a free Agile CRM account.
- Import your data and rebuild workflows with the drag-and-drop builder.
Apa yang Tidak Kami Bahas dalam Ulasan Kami
This comparison focused on small and medium businesses. We didn’t test large ecommerce CRM setups or custom API builds. We also skipped in person training and onboarding options. We didn’t confirm whether either vendor charges a setup fee on annual deals. Features reflect September 2026 versions and may change.
Keputusan Akhir
| Kategori | Pemenang |
|---|---|
| 💰 Harga | CRM Agile |
| Paket Gratis 🆓 | CRM Agile |
| 📣 Otomatisasi Pemasaran | CRM Agile |
| 🎧 Alat Layanan Pelanggan | CRM Agile |
| 🔌 Integrasi | Rekan penjual |
| 🤖 AI & Calling | Rekan penjual |
| 🛟 Kualitas Dukungan | Rekan penjual |
| 🏆 Pemenang Keseluruhan | CRM Agile |
🏆 WINNER: AGILE CRM
Agile CRM wins 4 out of 7 categories.
Cocok untuk: Budget small businesses, all-in-one sales and marketing teams, and teams needing a helpdesk
Agile CRM and Salesmate solve different problems. Agile CRM bundles sales, marketing, and service at a low price. Salesmate focuses on sales productivity with AI, calling, and integrations.
Salesmate stands ahead for phone-heavy sales reps who want automation that saves time. Its free trial and support team are strong too.
Still, Agile CRM gives small businesses more tools for less money. Just watch email deliverability and check reports early. For most small teams, it’s the smarter starting point.
Perbandingan Lebih Lanjut tentang Agile CRM
Several other companies compete for the same usaha kecil buyers.
We chose three close rivals below, but at least six others compete here too.
Agile CRM unggul dalam hal: Lower paid prices, built-in sales gamification, and helpdesk tools on cheaper tiers
HubSpot unggul dalam hal: A larger app marketplace, more polished reports, and a free training academy
Agile CRM vs Salesforce
Agile CRM unggul dalam hal: Far lower cost, faster setup, and built-in marketing automation
Salesforce unggul dalam hal: Deep customization, a huge AppExchange library, and stronger reporting for large teams
Agile CRM vs Keap
Agile CRM unggul dalam hal: No-cost access for 10 users, easier setup, and a built-in helpdesk
Keap menang berdasarkan: Built-in invoicing and payments, stronger ecommerce tools, and a polished campaign builder
Perbandingan Lebih Lanjut dengan Salesmate
Want alternative options to Salesmate?
Here’s how it compares with three popular rivals.
Salesmate menang dalam hal: Lower costs as teams grow, voicemail drops, and a no-card trial
HubSpot unggul dalam hal: A free CRM tier, a bigger marketplace, and deeper marketing automation
Salesmate menang dalam hal: Built-in calling, Sandy AI call summaries, and sales-focused automation journeys
CRM menang pada hari Senin dalam hal: Flexible project boards, strong task tracking, and a familiar monday.com interface
Salesmate menang dalam hal: Full pipeline automation, built-in calling, and a larger app library
Folk menang dalam hal: LinkedIn import via browser extension, a simpler layout, and an easier learning curve
This video rounds up more Alternatif Salesmate CRM worth checking.
Pertanyaan Yang Sering Muncul
Apakah Agile CRM benar-benar gratis?
Yes. Its $0 plan supports up to 10 users. Teams with 10 employees or fewer pay nothing. Paid plans unlock more automation and reporting.
Salesmate digunakan untuk apa?
It helps sales teams manage contacts, track deals, automate follow-ups, and make calls. Sandy AI also drafts emails and summarizes calls to save time.
Apakah ada alat AI untuk membuat video?
Yes. It runs fully in the cloud, with web and mobile apps. Your team can manage deals and tasks from anywhere with internet access.
Berapa biaya CRM pada umumnya?
Prices vary widely by vendor and team size. Agile CRM starts free with paid plans from $8.99. Salesmate starts at $23/user/month.
Apa platform CRM nomor 1?
Salesforce holds the largest share of the CRM market. For small teams on a budget, our pick in this matchup is Agile CRM.













