Quick Start
This guide covers every Lansweeper feature:
- Getting Started — Sign up, install, and configure scanning
- How to Use Operations Management — Run your daily IT workflow from one platform
- How to Use Asset Management — Track every device across your corporate network
- How to Use Service Management — Sync accurate asset data into your helpdesk
- How to Use OT Convergence — Add factory and lab gear to your inventory
- How to Use Cybersecurity — Close blind spots before attackers find them
- How to Use Framework Compliance — Prove control coverage with saved reports
- How to Use Developer Portal — Pull asset data into your own tools
- How to Use Technology Partners — Connect cloud and security tools you already pay for
- How to Use Orchestration — Trigger action automatically when data changes
Time needed: 5 minutes per feature
Also in this guide: Pro Tips | Common Mistakes | Troubleshooting | Pricing | Alternatives
Why Trust This Guide
I’ve run Lansweeper for eight months across a 400-device corporate network.
Every step here comes from my own installation, not vendor screenshots.
Lansweeper is one of the strongest IT asset management tools available today.
But most users only scratch the surface of what it can do.
This guide shows you how to use every major feature.
Step by step, with screenshots, videos, and pro tips.
Lansweeper Tutorial
This how to use Lansweeper tutorial walks you from first install to advanced reporting.
No formal training is required to follow along.
Lansweeper
See every device on your network within an hour of setup. Lansweeper finds hardware, software, and cloud assets automatically, with or without credentials. Start with the 14-day free trial — no sales call needed.
Getting Started with Lansweeper
Before using any feature, finish this one-time setup.
It takes about 3 minutes to begin.
Watch this quick overview first:
Now let’s walk through each step.
Step 1: Create Your Account
Go to the Lansweeper site and sign up for the free trial.
Lansweeper offers a 14-day free trial with full capabilities.
✓ Checkpoint: Check your inbox for the confirmation email.
Step 2: Install the Scanning Server
Download the installer and run it on a Windows machine.
Pick a server that stays online, since scanning runs on a schedule.
The installation finishes in minutes and opens the web console.
✓ Checkpoint: You should see the default dashboard.
Step 3: Configure Scanning Targets
Open Scanning, then add an IP range that covers your subnet.
IP range scanning targets every IP address inside that range.
Add a domain admin account under credentials for deeper Windows data.
Credential-free scanning still returns basic asset data without any login.
✅ Done: Your first devices appear within minutes, ready for every feature below.
How to Use Lansweeper Operations Manager
Operations Management lets you run daily IT work from one place.
Here’s how to use it step by step.
Step 1: Open the Dashboard
Click Dashboard in the top navigation of the platform.
Step 2: Add Widgets You Care About
Pin widgets for disk space, uptime, and performance warnings.
Here’s what this looks like:
✓ Checkpoint: Your widgets refresh with live data from the last scan.
Step 3: Share the View with Your Team
Save the dashboard, then share the link with helpdesk users.
✅ Result: One screen shows the health of every critical asset type.
💡 Pro Tip: Build one dashboard per team so nobody scrolls past irrelevant widgets.
How to Use Lansweeper Asset Manager
Asset Management lets you track the full lifecycle of IT assets.
Lansweeper handles automatic discovery and inventory of hardware, software, and network devices.
Step 1: Review Your Discovered Assets
Open Assets and filter by device types such as servers or laptops.
Step 2: Add Custom Fields
Use custom fields for owner, cost centre, or purchase date.
Here’s what this looks like:
✓ Checkpoint: Your new field shows on every asset page.
Step 3: Tag and Group Assets
Lansweeper supports tagging and grouping assets for simpler reporting later.
Leave comments on any asset so context stays with the record.
✅ Result: Every client machine now carries business context, not just technical data.
💡 Pro Tip: Agree on your asset taxonomy before tagging, or cleanup gets complex fast.
How to Use Lansweeper Service Manager
Service Management lets you push accurate asset data into your helpdesk.
Step 1: Open the Integrations Page
Lansweeper integrates with IT Service Management tools to sync asset records.
Step 2: Map Your Fields
Match Lansweeper fields to the ticket fields your agents already use.
Here’s what this looks like:
✓ Checkpoint: A test ticket shows live hardware details.
Step 3: Set the Sync Schedule
Run the sync nightly so ticket data never goes stale.
✅ Result: Agents answer hardware questions without leaving the ticket.
💡 Pro Tip: Sync a small test group first before you deploy across the organization.
How to Use Lansweeper OT Convergence
OT Convergence lets you inventory factory and lab equipment safely.
Step 1: Define Your OT Scanning Targets
Add the production subnet as a separate scanning target.
Step 2: Use Credential-Free Discovery
Lansweeper can scan devices without administrative credentials, which suits fragile OT gear.
Here’s what this looks like:
✓ Checkpoint: Controllers and sensors appear beside your normal IT assets.
Step 3: Map the Relationships
Group OT devices by line or site to show relationships clearly.
✅ Result: One inventory now covers both IT and operational technology.
💡 Pro Tip: Schedule OT scans outside production hours to protect performance.
How to Use Lansweeper Cybersecurity
Cybersecurity lets you close the blind spots attackers look for.
Step 1: Run a Rogue Device Report
Filter assets that appeared this week but have no owner.
Step 2: Check Software and Patch Levels
Reports can monitor security posture, hardware inventory, and software compliance together.
Here’s what this looks like:
✓ Checkpoint: Outdated software shows with the exact device count.
Step 3: Schedule the Report by Email
Email the report weekly so security keeps visibility without asking you.
✅ Result: Unknown devices on the corporate network get spotted in days, not months.
💡 Pro Tip: Multiple discovery methods cut blind spots more than any single method.
How to Use Lansweeper Framework
Framework Compliance lets you prove control coverage with saved reports.
Step 1: Open the Report Builder
The report builder writes the query for you as you click.
Step 2: Build a Control Report
For example, list every machine missing disk encryption.
Here’s what this looks like:
✓ Checkpoint: The report returns rows you can export for auditors.
Step 3: Track Warranties and Licences
Lansweeper can monitor hardware warranty expirations and software licence compliance.
✅ Result: Audit evidence takes minutes instead of a week of spreadsheets.
💡 Pro Tip: Clone a built-in report instead of starting from an empty query.
How to Use Lansweeper Developer Portal
Developer Portal lets you pull asset data into your own tools.
Step 1: Generate an API Key
Create the key inside your account settings and store it safely.
Step 2: Run Your First Query
Test a simple asset query in the portal before writing any code.
Here’s what this looks like:
✓ Checkpoint: You get a clean JSON response with asset data.
Step 3: Feed Another System
Send that data into a warehouse, CMDB, or internal site.
✅ Result: Your inventory becomes a source other teams can query.
💡 Pro Tip: Request only the fields you need to keep API calls fast.
How to Use Lansweeper Technology Partners
Technology Partners lets you connect the tools you already pay for.
Step 1: Browse the Connector List
Cloud connectors cover AWS, Azure, and Google Cloud environments.
Step 2: Link a Cloud Environment
Lansweeper links cloud environments through API connectors for full inventory.
Here’s what this looks like:
✓ Checkpoint: Cloud instances appear as normal assets in your list.
Step 3: Reconcile Duplicates
Merge records where one device arrived from two sources.
✅ Result: On-premise and cloud assets sit in a single inventory.
💡 Pro Tip: Connect one cloud account first, then review data quality before adding more.
How to Use Lansweeper Orchestration Tool
Orchestration lets you trigger action automatically when asset data changes.
Step 1: Pick a Trigger
Choose an event such as a new device joining the network.
Step 2: Define the Workflow
Set what happens next, like an alert or a ticket.
✓ Checkpoint: A test event fires the workflow once.
Step 3: Let It Run
Automation features speed up inventory updates and data reconciliation.
✅ Result: Routine asset admin runs without anyone touching it.
💡 Pro Tip: Start with alerts only, then add write actions once you trust the data.
Lansweeper Pro Tips and Shortcuts
After eight months with Lansweeper, here are the tips I’d want on day one.
Keyboard Shortcuts
| Action | Shortcut |
|---|---|
| Focus asset search | Ctrl + K |
| Open link in new tab | Ctrl + Click |
| Find text on a report page | Ctrl + F |
| Refresh scan results | F5 |
Hidden Features Most People Miss
- LsAgent deployment: Install the agent on laptops that rarely touch the office network.
- Report cloning: Copy a built-in report, change one filter, and save it.
- Asset comments: Log why a device is exempt, so future audits get an easy answer.
Lansweeper Common Mistakes to Avoid
Mistake #1: Scanning Everything on Day One
❌ Wrong: Pointing Lansweeper at every subnet before you understand the results.
✅ Right: Prepare a network map, then scan one range and check accuracy.
Mistake #2: Relying on One Scanning Method
❌ Wrong: Using agentless scanning only, then missing remote laptops entirely.
✅ Right: Lansweeper supports agentless and agent-based scanning, so use both.
Mistake #3: Never Auditing the Inventory
❌ Wrong: Trusting the asset list for a year without checking it.
✅ Right: Run regular audits of inventory accuracy and fix stale records.
Lansweeper Troubleshooting
These are the common errors I hit most often.
Problem: Windows devices show as unknown
Cause: The initial connection uses TCP port 135, and the firewall blocks it.
Fix: Allow TCP port 135 plus WMI ports 1025-5000 and 49152-65535.
Problem: A device returns only basic data
Cause: Credential-free scanning ran because no working credentials matched that asset.
Fix: Map the right credentials to that IP range and rescan.
Problem: Remote laptops stop updating
Cause: Those machines rarely reach the scanning server.
Fix: Deploy LsAgent, which transmits data securely over the internet.
📌 Note: If none of these fix your issue, contact Lansweeper support.
What is Lansweeper?
Lansweeper is an IT asset management tool that finds and tracks every device you own.
Think of it like a live census of your entire IT environment.
One solution covers discovery, inventory, security checks, and compliance reporting.
Watch this quick overview:
It includes these key features:
- Operations Management: Dashboards for daily IT control and performance checks.
- Asset Management: Automatic discovery and inventory of hardware and software.
- Service Management: Asset data pushed into your ticketing tools.
- OT Convergence: Discovery for factory and lab device types.
- Cybersecurity: Visibility into unknown devices and unpatched software.
- Framework Compliance: Report builder output for audits and licence compliance.
- Developer Portal: API access to your inventory data.
- Technology Partners: Cloud and security integrations.
- Orchestration: Automated workflow triggers on asset changes.
Lansweeper Agent, known as LsAgent, collects data from Windows, macOS, and Linux devices.
It runs as a background service that scans daily.
On Windows it supports scheduled scans and automatic updates.
The agent also avoids the access issues seen with agentless methods.
For a full review, see our Lansweeper review.
Lansweeper Pricing
Here’s what Lansweeper costs in 2026:
| Plan | Price | Best For |
|---|---|---|
| Free | €0 | Small teams testing basic scanning |
| Starter | €219 / month | Growing business with one main site |
| Pro | €399 / month | Multi-site setups needing deeper reporting |
| Enterprise | Contact Us | Large organizations with compliance targets |
Free trial: Yes — Lansweeper offers a 14-day free trial for new users.
Money-back guarantee: Not published — book a demo with sales before you pay.
All plans are billed annually.
The Pro plan expands to roughly 9,000 assets, while Enterprise includes 10,000 by default.
💰 Best Value: Pro — it adds the reporting depth most IT teams need.
Lansweeper vs Alternatives
How does Lansweeper compare? Here’s the competitive landscape:
Watch this comparison:
| Tool | Best For | Price | Rating |
|---|---|---|---|
| Lansweeper | Deep discovery and inventory | From €219/mo | ⭐ 4.1 |
| Atera | Remote monitoring for MSPs | Per technician | ⭐ 4.5 |
| NinjaOne | Endpoint management | Quote-based | ⭐ 4.7 |
| Freshservice (by Freshworks) | Helpdesk-first teams | Per agent | ⭐ 4.4 |
| ServiceNow ITAM | Enterprise process control | Quote-based | ⭐ 4.3 |
| Device42 | Data centre relationships | Quote-based | ⭐ 4.4 |
Quick picks:
- Best overall: Lansweeper — nothing else finds this many device types so fast.
- Best budget: Lansweeper Free — real scanning without paying anything.
- Best for beginners: Atera — easy setup with monitoring built in.
- Best for service desks: Freshservice — tickets and assets in one place.
🎯 Lansweeper Alternatives
Looking for Lansweeper alternatives? Here are the top options:
- 🚀 Atera: Monitoring, patching, and ticketing bundled for lean IT teams and managed service providers.
- ⚡ NinjaOne: Fast agent deployment with strong patching across Windows, macOS, and Linux endpoints.
- 👶 Freshservice (by Freshworks): Friendly service desk with asset tracking that new users learn quickly.
- 🏢 ServiceNow ITAM: Enterprise-grade lifecycle control with heavy workflow depth and matching complexity.
- 🔧 Device42: Detailed dependency mapping for data centre and hybrid cloud environments.
⚔️ Lansweeper Compared
Here’s how Lansweeper stacks up against each competitor:
- Lansweeper vs Atera: Lansweeper wins on discovery depth; Atera wins on remote control and patching.
- Lansweeper vs NinjaOne: NinjaOne manages endpoints better; Lansweeper sees far more device types.
- Lansweeper vs Freshservice (by Freshworks): Freshservice owns the ticket workflow; Lansweeper owns accurate inventory data.
- Lansweeper vs ServiceNow ITAM: ServiceNow suits huge process needs; Lansweeper costs less and deploys faster.
- Lansweeper vs Device42: Device42 maps relationships deeply; Lansweeper covers wider networks with less setup.
Start Using Lansweeper Now
You learned how to use every major Lansweeper feature:
- ✅ Operations Management
- ✅ Asset Management
- ✅ Service Management
- ✅ OT Convergence
- ✅ Cybersecurity
- ✅ Framework Compliance
- ✅ Developer Portal
- ✅ Technology Partners
- ✅ Orchestration
Next step: Pick one feature and try it now.
Most people start with Asset Management.
It takes less than 5 minutes.
Frequently Asked Questions
What is Lansweeper used for?
Lansweeper is used for IT asset management. It discovers hardware, software, and network devices automatically, then tracks their full lifecycle for reporting, security, and licence compliance.
How much does Lansweeper cost?
There is a Free plan at €0. Starter starts at €219 per month and Pro at €399 per month, billed annually. Enterprise pricing is quote-based.
How does Lansweeper detect devices?
It scans IP ranges across your corporate network. Windows devices connect over TCP port 135, and credential-free scanning still returns basic data without admin logins.
What is Lansweeper Agent used for?
LsAgent collects data from Windows, macOS, and Linux devices. It runs daily as a background service and sends data securely over the internet from any client machine.
What are some free alternatives to Lansweeper?
Lansweeper’s own Free plan is the easiest starting point. Open-source tools like Snipe-IT and GLPI also work, though they need more setup and manual data entry.
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