HoneyBook vs Capsule CRM: Which Is Best in 2025?

You’re a small business owner. Keeping track of clients, projects, and payments is a total headache.

You’ve heard about HoneyBook vs Capsule CRM, but which one is worth your time? 

Imagine missing deadlines because your client info is scattered everywhere. 

Good news! We’re breaking down HoneyBook vs Capsule CRM. 

By the end, you’ll know exactly which tool fits your needs. Let’s make your business life easier.

Overview

We’ve rolled up our sleeves and put HoneyBook and Capsule CRM through their paces. 

Our team tested each platform’s features, from client management to payment processing, simulating real-world scenarios to give you a clear, unbiased comparison.

What is HoneyBook?

So, you’re looking at HoneyBook. What is it?

Think of it as your business’s online command center.

It helps you manage clients and projects.

You get tools for contracts, invoices, and scheduling. It’s all in one place.

Also, explore our favorite HoneyBook alternatives…

Key Benefits

• Stay easily organized: Manage all your projects, clients, and communication in one central hub.
• Get paid faster: Send invoices and receive payments online with ease.
• Boost your bookings: Create and send professional proposals in minutes.
• Automate your workflow: Streamline tasks like sending contracts and follow-up emails.

Pricing

All the plans will be billed annually.

• Starter: $29/month.
• Essentials: $49/month.
• Premium: $109/month.

What is Capsule CRM?

Okay, let’s talk Capsule CRM. What’s the deal? It’s all about your contacts.

Think of it as your digital address book, but it’s way better. You track leads, manage sales, and organize your network. It’s simple but powerful.

Key Benefits

• User-friendly interface: Capsule CRM is known for its intuitive design and ease of use.
• Affordable pricing: It’s one of the most budget-friendly CRMs on the market.
• Great for small businesses: Its simplicity and focus on essential features make it perfect for small teams.
• Mobile app: Access your customer data and manage your sales pipeline on the go.
• Integrates with popular tools: Connects with G Suite, Mailchimp, Zapier, and more.

Pricing

All the plans will be billed annually.

• Starter: $18/user/month.
• Growth: $36/user/month.
• Advanced: $54/user/month.
• Ultimate: $72/user/month.

Feature Comparison

Let’s get down to the nitty-gritty. We’ll compare key features to help you decide which CRM software best suits your business.

We’ll cover everything from core CRM functionalities to ease of use.

1. Contact Management

• HoneyBook:
  • Focuses on project-based contact management.
  • Keeps client details linked to specific projects.
  • Integrates with project workflows.
• Capsule CRM:
  • Excels at general contact organization.
  • Offers robust tagging and segmentation.
  • Prioritizes managing customer relationships.

2. Workflow Automation

• HoneyBook:
  • Provides strong automation for project workflows.
  • Automates tasks like sending contracts and invoices.
  • A comprehensive platform for creatives.
• Capsule CRM:
  • Offers basic task automation and reminders.
  • Focuses more on pipeline management.
  • It is less focused on automated workflows than HoneyBook.

3. Sales Pipeline Management

• HoneyBook:
  • Integrates pipeline management with project workflows.
  • Tracks project stages and payment statuses.
  • Less sales-focused than others.
• Capsule CRM:
  • Offers detailed pipeline tracking and reporting.
  • Provides a clear view of the sales process.
  • Designed to help track sales.

4. User Interface and Ease of Use

• HoneyBook:
  • Features a visually appealing and user-friendly interface.
  • Ease of use is a key strength for creative professionals.
  • A user-friendly interface is critical.
• Capsule CRM:
  • Offers a simple and intuitive interface.
  • Easy to navigate and learn.
  • It’s a less annoying crm to some.

5. Integrations and Compatibility

• HoneyBook:
  • Integrates with tools like Google Workspace.
  • Focuses on integrations relevant to creative workflows.
• Capsule CRM:
  • Offers integrations with various third-party apps, including Zoho CRM.
  • It seamlessly works with many apps.

6. Customer Support and Resources

• HoneyBook:
  • Provides responsive customer support through various channels.
  • Offers a knowledge base and tutorials.
• Capsule CRM:
  • Offers email and chat support.
  • Provides helpful documentation and guides.
  • Customer relationships are essential.

7. Customization and Flexibility

• HoneyBook:
  • Offers customization for contracts, invoices, and templates.
  • Tailored for creative business needs.
• Capsule CRM:
  • Allows for customization of fields and tags.
  • Offers flexibility in contact management.
  • Functionality is very adaptable.

8. Communication and Email Marketing

• HoneyBook:
  • Provides built-in communication tools linked to projects.
  • Limited email marketing capabilities.
• Capsule CRM:
  • Integrates with email marketing platforms.
  • Offers centralized communication history.
  • Many freelancers use this.

What to Look For in CRM Software?

• Specific Business Needs: Match features to your unique workflows.
• Scalability: Ensure the CRM grows with your business.
• Integration: Check compatibility with your existing tools.
• Budget: Consider both upfront and ongoing costs.
• User Reviews: Gain insights from other users’ experiences.
• Mobile Access: Verify accessibility on various devices.
• Data Security: Prioritize platforms with strong security measures.
• Training and Support: Assess available resources for onboarding.

Final Verdict

So, which one wins? It depends on you. If you’re a creative pro, HoneyBook is your go-to.

It’s an all-in-one solution that makes project management easy. It’s a platform designed for visual people.

If you need to keep track of contacts, Capsule CRM is solid.

It’s simple, and the free option is great for starting.

For a CRM system that blends strong project features with solid customer relationship management. 

We lean towards HoneyBook. We currently use it and find that the management feature and automation save us a lot of time.

While affordability is key, the time savings from HoneyBook make it worth it.

Plus, Honeybook also simplifies payments. Trust us, we’ve tested them both.

More of Honeybook

Here’s a brief comparison of Honeybook with these software solutions:

• Honeybook vs Gohighlevel: Honeybook is tailored for service-based businesses to manage clients, proposals, and payments, while GoHighLevel offers extensive marketing and sales automation for a broader range of companies.
• Honeybook vs Pipedrive: Honeybook focuses on client and project management for freelancers and small businesses, while Pipedrive specializes in visual sales pipeline management for sales teams.
• Honeybook vs Keap: Honeybook streamlines client and project workflows with integrated payments, while Keap provides comprehensive sales and marketing automation for business growth.
• Honeybook vs ActiveCampaign: Honeybook is an all-in-one platform for client management and project workflows, while ActiveCampaign excels in advanced email marketing automation and customer relationship management.
• Honeybook vs Hubspot: Honeybook provides a streamlined solution for small businesses managing client projects, whereas HubSpot offers a wide range of marketing, sales, and service tools for scaling companies.
• Honeybook vs Clickfunnels: Honeybook is a client management and payment processing platform; ClickFunnels is primarily a sales funnel builder designed for lead generation and online sales.
• Honeybook vs Folk: Honeybook is an all-in-one platform for client management, proposals, and payments, while Folk focuses on collaborative contact organization and team-based CRM.
• Honeybook vs Instantly: Honeybook provides an integrated solution for client and project management, while Instantly is a specialized tool for high-volume cold email outreach and deliverability.
• Honeybook vs Clickup: Honeybook is designed for client and project workflow management with integrated invoicing, while ClickUp is a versatile platform for project management, task tracking, and team collaboration.
• Honeybook vs Monday: Honeybook streamlines client processes and payments for service businesses, while Monday CRM offers customizable visual workflows for diverse project and sales management.
• Honeybook vs Insightly: Honeybook offers an all-in-one solution for creative professionals to manage client projects, while Insightly provides a more robust CRM with advanced sales, marketing, and project management capabilities.
• Honeybook vs Freshsales: Honeybook is designed for client-focused project management and invoicing, while Freshsales CRM is a comprehensive sales automation platform with robust lead management and reporting.
• Honeybook vs Salesforce: Honeybook provides a user-friendly platform for small business client management, while Salesforce is an expansive, highly customizable enterprise-level CRM with extensive sales, service, and marketing functionalities.

More of Capsule CRM

Here’s a brief comparison of Capsule CRM with these software solutions:

• Capsule CRM vs Gohighlevel: Capsule CRM excels in straightforward contact management and sales pipelines, while GoHighLevel provides a comprehensive platform for sales, marketing automation, and lead generation.
• Capsule CRM vs Pipedrive: Capsule CRM offers a simple solution for managing contacts and sales, whereas Pipedrive is a visually driven sales pipeline management tool.
• Capsule CRM vs Keap: Capsule CRM focuses on simplicity and affordability for contact and sales tracking; Keap offers extensive marketing and sales automation features, often at a higher cost.
• Capsule CRM vs ActiveCampaign: Capsule CRM offers solid contact and pipeline management, while ActiveCampaign delivers powerful marketing automation, email campaigns, and advanced segmentation.
• Capsule CRM vs Hubspot: Capsule CRM is a user-friendly, affordable CRM for managing customer interactions; HubSpot provides a vast suite of marketing, sales, and service tools, with free and scalable paid options.
• Capsule CRM vs Clickfunnels: Capsule CRM is a tool for managing customer relationships; ClickFunnels specializes in building sales funnels and optimizing conversion processes.
• Capsule CRM vs Folk: Capsule CRM is a simple contact management solution, whereas Folk emphasizes collaborative contact organization and enrichment with modern features.
• Capsule CRM vs Instantly: Capsule CRM focuses on general contact and sales management; Instantly is tailored for automated cold email outreach and sales engagement.
• Capsule CRM vs Clickup: Capsule CRM is a dedicated CRM solution, while ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
• Capsule CRM vs Monday CRM: Capsule CRM offers simple contact and sales pipeline management; Monday CRM provides highly customizable visual workflows and extensive team collaboration features.
• Capsule CRM vs Insightly: Capsule CRM focuses on ease of use and contact tracking, while Insightly offers a more comprehensive CRM with advanced project management features.
• Capsule CRM vs Freshsales CRM: Capsule CRM prioritizes simplicity in sales and contact management, while Freshsales CRM offers a more robust sales platform with AI-powered insights and advanced analytics.
• Capsule CRM vs Salesforce: Capsule CRM is ideal for small to medium businesses seeking a simple, affordable CRM; Salesforce is an enterprise-grade CRM with extensive customization and scalability for large organizations.
• Capsule CRM vs Zendesk: Capsule CRM focuses on sales and customer relationship management, while Zendesk is primarily a customer service platform that excels in ticketing and support solutions.

Frequently Asked Questions