Freshsales vs HoneyBook: Which CRM is Right in 2025?

Picking the right CRM can feel like choosing between two awesome video games, right?

You know you need one. You need to keep track of customers and get paid. 

It’s frustrating! You don’t waste time or money on the wrong tool. 

Good news! We’re going to break down Freshsales vs HoneyBook in an understandable way. 

By the end, you’ll know which CRM is your best choice. Let’s get started.

Overview

We did extensive research to provide you with the best comparison. Our team spent hours using both Freshsales and HoneyBook. 

We set up accounts, tested features, and even ran fake client scenarios.

This hands-on approach ensures our comparison is based on real-world use, not just marketing fluff.

What is Freshsales?

Okay, so Freshsales.

Think of it as a sales hub. It’s buiIt’s teams that sell.

It helps you track leads, manage deals, and organize your contacts.

It’s designed to close more sales.

Also, explore our favorite Freshsales CRM alternatives…

Key Benefits

• Intuitive Interface: Get up and running in minutes; no tech skills required.
• Visual Sales Pipeline: See precisely where your deals stand at a glance.
• Built-in Phone and Email: Connect with customers directly within the platform.
• AI-Powered Insights: Get intelligent recommendations to close more deals.

Pricing

All the plans will be billed annually.

• Growth + 500 Marketing Contacts: $9/user/month.
• Pro + 500 Marketing Contacts: $39/user/month.
• Enterprise + 500 Marketing Contacts: $59/user/month.

What is HoneyBook?

Now, let’s talk about it.

It’s for freelancers and small businesses. 

It helps manage client projects. You can send contracts and invoices, schedule meetings, and keep everything in one place.

Also, explore our favorite HoneyBook alternatives…

Key Benefits

• Stay easily organized: Manage all your projects, clients, and communication in one central hub.
• Get paid faster: Send invoices and receive payments online with ease.
• Boost your bookings: Create and send professional proposals in minutes.
• Automate your workflow: Streamline tasks like sending contracts and follow-up emails.

Pricing

All the plans will be billed annually.

• Starter: $29/month.
• Essentials: $49/month.
• Premium: $109/month.

Feature Comparison

Choosing the right CRM software is crucial. We’ll compare key features to help you decide. Let’s see how Freshsales and HoneyBook stack up to meet your business needs.

1. Lead Management

• Freshsales:
  • It offers robust lead management, uses AI to score leads, and helps your sales team focus on hot prospects.
  • It is designed to manage customer and customer data efficiently.
• HoneyBook:
  • Focuses more on project-based leads. It helps business owners capture leads through online forms.
  • It helps manage customer and their customer interactions.

2. Pipeline Management

• Freshsales:
  • Provides strong pipeline management—visual interface to track deals. Sales force automation helps move deals along.
  • It is designed to improve sales performance and sales process.
• HoneyBook:
  • Manages project workflows. It tracks project stages. It’s less about the traditional sales process.

3. Customer Relationship Management (CRM) Offers

• Freshsales:
  • Full-fledged customer relationship management. It aims to improve customer relationships with comprehensive tools.
  • It helps manage customers and improve customer experience.
• HoneyBook:
  • Focuses on client project management. It enhances customer experience through streamlined workflows.

4. Integrations

• Freshsales:
  • It allows integration with many apps and connects to email, phone, and social media channels.
  • It helps integrate with other management software.
• HoneyBook:
  • Connects with key business tools. Limited compared to Freshsales.

5. User Experience

• Freshsales:
  • Designed for sales teams. Clear interface. Focus on productivity.
  • It offers a good user experience for sales teams.
• HoneyBook:
  • Intuitive for freelancers. Visual project tracking. Great user experience for creative professionals.

6. Personalization

• Freshsales:
  • Allows you to personalize emails and workflows. Tailor to individual client needs.
  • It helps personalize customer interactions.
• HoneyBook:
  • Customizable templates for contracts and invoices. Personalize client communications.

What to Look For When Choosing CRM Software?

• Scalability: Can it grow with your business?
• Customization: Does it fit your unique workflows?
• Mobile Access: Is it accessible on the go?
• Support: Does it offer reliable customer support?
• Data Security: How well does it protect your data?
• Reporting: Does it provide meaningful insights?
• Industry-Specific Features: Does it cater to your particular industry needs?
• Training and Onboarding: Does the vendor provide adequate training resources?
• Automation: Can it automate repetitive tasks to save time?
• Collaboration: Does it facilitate team collaboration and communication?
• Cost-Effectiveness: Does the pricing align with your budget and ROI?
• Reviews and Testimonials: What are other users saying about their experience?
• Future Updates: How often does the vendor release updates and new features?

Final Verdict

So, which one wins? It depends on your needs.

For sales-focused teams, Freshsales is the clear choice. It helps you close deals faster.

HoneyBook’s free trial allows you to try it out. It seamlessly manages projects, making it best for freelancers and creative pros.

If you need strong customer relationship management, Freshsales is better.

If project management is your priority, pick HoneyBook.

We’ve used both, so we know what works. Trust us to guide you and choose what best suits your business.

More of Freshsales CRM

Here’s a brief comparison of Freshsales CRM with these software solutions:

• Freshsales CRM vs Gohighlevel: Freshsales CRM focuses on AI-driven sales automation and pipeline management, while GoHighLevel is a broader platform offering extensive marketing, sales, and agency automation features.
• Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
• Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
• Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
• Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
• Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
• Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
• Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and cold email automation tool.
• Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
• Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
• Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
• Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
• Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
• Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.

More of Honeybook

Here’s a brief comparison of Honeybook with these software solutions:

• Honeybook vs Gohighlevel: Honeybook is tailored for service-based businesses to manage clients, proposals, and payments, while GoHighLevel offers extensive marketing and sales automation for a broader range of companies.
• Honeybook vs Pipedrive: Honeybook focuses on client and project management for freelancers and small businesses, while Pipedrive specializes in visual sales pipeline management for sales teams.
• Honeybook vs Keap: Honeybook streamlines client and project workflows with integrated payments, while Keap provides comprehensive sales and marketing automation for business growth.
• Honeybook vs ActiveCampaign: Honeybook is an all-in-one platform for client management and project workflows, while ActiveCampaign excels in advanced email marketing automation and customer relationship management.
• Honeybook vs Hubspot: Honeybook provides a streamlined solution for small businesses managing client projects, whereas HubSpot offers a wide range of marketing, sales, and service tools for scaling companies.
• Honeybook vs Clickfunnels: Honeybook is a client management and payment processing platform; ClickFunnels is primarily a sales funnel builder designed for lead generation and online sales.
• Honeybook vs Folk: Honeybook is an all-in-one platform for client management, proposals, and payments, while Folk focuses on collaborative contact organization and team-based CRM.
• Honeybook vs Instantly: Honeybook provides an integrated solution for client and project management, while Instantly is a specialized tool for high-volume cold email outreach and deliverability.
• Honeybook vs Clickup: Honeybook is designed for client and project workflow management with integrated invoicing, while ClickUp is a versatile platform for project management, task tracking, and team collaboration.
• Honeybook vs Monday: Honeybook streamlines client processes and payments for service businesses, while Monday CRM offers customizable visual workflows for diverse project and sales management.
• Honeybook vs Capsule: Honeybook focuses on project-based client management and integrated payments, whereas Capsule CRM is a straightforward CRM for general contact organization and sales pipeline tracking.
• Honeybook vs Insightly: Honeybook offers an all-in-one solution for creative professionals to manage client projects, while Insightly provides a more robust CRM with advanced sales, marketing, and project management capabilities.
• Honeybook vs Salesforce: Honeybook provides a user-friendly platform for small business client management, while Salesforce is an expansive, highly customizable enterprise-level CRM with extensive sales, service, and marketing functionalities.

Frequently Asked Questions