Folk vs Bitrix24: Reliable CRMs in 2025?

by | Last updated Jun 2, 2025

Winner
folk
8.0
  • Masseges and Sequences
  • Custom Dashboards
  • Team Collaboration
  • Pipeline Management
  • Easy Integration
  • Free plan available
  • Paid Plans from $20/month
Runner Up
Bitrix24
7.0
  • Contact Management
  • Sales Pipeline
  • AI Content Assistant
  • Email Marketing
  • Sales Analytics
  • Free plan available
  • Paid Plans from $49/month
folk vs Bitrix24

Feeling overwhelmed trying to pick the right one?

You’re not alone.

Choosing between Folk vs Bitrix24 can feel like decoding a secret language.

Imagine if you could easily find the perfect CRM without wasting hours on research. 

This quick comparison breaks down the key differences between folk vs Bitrix24

Overview

To give you the best comparison, we rolled up our sleeves.

We dove into each platform, testing features and running real-world scenarios.

This hands-on experience lets us deliver a clear, practical look at how folk vs Bitrix24 stack up.

CTA 2 2

87% of users report improved contact organization with Folk. Boosts your productivity today.

8out of 10

Pricing: It has a free plan. The paid plan starts at $20/month

Key Features:

  • Customizable Fields
  • Collaboration
  • Unified Contact Hub
Bitrix24 CTA

Ready to take control of your projects and boost your team’s productivity?

7out of 10

Pricing: It has a free plan. The premium plan starts at $49/month.

Key Features:

  • Project management
  • Internal chat
  • Website builder

What is Folk?

Folk is a modern CRM. It’s built for teams.

It helps you manage contacts.

It’s easy to use. It’s all about collaboration.

Also, explore our favorite Folk alternatives…

CTA 2 2
Folk
8.0

Ready to streamline your team’s contact management? Folk lets you organize up to 5,000 contacts and collaborate with 10 team members.

Key Benefits

  • Organize up to 5000 contacts in one place.
  • Share contact lists with up to 10 team members.
  • Send personalized emails to 250 contacts per day.
  • Integrate with over 1000 apps via Zapier.
  • Create five custom contact fields.

Pricing

All the plans will be billed annually.

  • Standard: $20/member/month.
  • Premium: $40/member/month.
  • Custom: $80/member/month.
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Pros

  • It’s super easy to learn.
  • Team collaboration is seamless.
  • The interface is clean and modern.
  • Integrations are very helpful.
  • It organizes contacts very well.

Cons

  • Limited advanced marketing tools.
  • Reporting features are basic.
  • Some features require upgrades.

What is Bitrix24?

Bitrix24 is more than just a CRM.

It’s a complete business suite that handles sales, projects, and communication.

Think of it as your all-in-one workspace.

Also, explore our favorite Bitrix24 alternatives

Bitrix24 CTA
Bitrix24
7.0

Ready to take control of your projects and boost your team’s productivity? Bitrix24, with over 10 million users worldwide, gives you the tools you need to excel at project management.

Key Benefits

  • Feature-rich CRM: Manage your contacts, deals, and sales pipeline.
  • Integrated project management: Plan, track, and easily collaborate on projects.
  • Built-in communication tools: Chat, video conference, and file sharing within the platform.
  • Website builder: Create landing pages and websites without any coding.
  • Mobile app: Access your work from anywhere, anytime.

Pricing

All the plans will be billed annually.

  • Basic: $49/organization/month, 5 Users.
  • Standard: $87/organization/month, 50 Users.
  • Professional: $175/organization/month, 100 Users.
  • Enterprise: $350/organization/month, 250 Users.
Bitrix24 Pricing

Pros

  • Very affordable pricing.
  • Offers a free plan.
  • Includes many features.
  • Great for collaboration.
  • Easy to navigate interface.

Cons

  • It can feel cluttered at times.
  • Customer support can be slow.
  • The mobile app has limited functionality.
  • Reporting could be more robust.

Feature Comparison

Let’s break down the key features of folk vs Bitrix24.

We’ll explore how they handle everything from basic contact management to advanced automation.

1. Contact Management

  • Folk: Focuses on a clean, simple interface. It’s great for quickly organizing and finding contacts, especially for small businesses and startups.  
  • Bitrix24: Offers a more complex system. It handles vast amounts of data, but it can be overwhelming. Think of it like a big, powerful address book.  
Folk CRM

2. Workflow and Automation

  • Folk: Provides simple workflow automation. You can automate basic tasks, but it’s less robust.  
  • Bitrix24: Offers extensive automation. You can create complex workflows to handle almost any business process, which is similar to what you may see in zoho crm.  

3. Pipeline Management

  • Folk: Visual pipeline management is straightforward. You can easily track deals.  
  • Bitrix24: Provides highly customizable pipeline views. You can tailor it to your specific sales processes, similar to pipedrive.  

4. Customization

  • Folk: Offers basic customization. You can change fields and layouts, but options are limited.
  • Bitrix24: Highly customizable. You can tailor almost every aspect of the platform to your needs.  

5. Integrations

  • Folk: It integrates with common tools. It covers most essential integrations.  
  • Bitrix24: It integrates with a wide range of apps. It offers a massive ecosystem of integrations.  
Bitrix24 HR & Automation

6. User Interface

  • Folk: Clean and intuitive. Easy to learn and use.  
  • Bitrix24: Feature-rich, but can be complex. It takes time to master.  

7. Reporting and Analytics

  • Folk: Provides simple reporting features. You get basic insights into your data.
  • Bitrix24: Offers advanced reporting and analytics. You can generate detailed reports and gain deep insights into your business performance.

What to Look For in CRM Software?

  • Scalability: Can the CRM grow with your business?
  • Customization: Does it adapt to your specific workflows?
  • Integration: Does it connect with your existing tools?
  • Mobile Accessibility: Can your team access it on the go?
  • Data Security: How well does it protect customer information?
  • Training and Onboarding: How easy is it to get started?
  • Customer Support Quality: Is help readily available when needed?
  • Budget: Does it align with your financial constraints?
  • Scalability: Can the CRM grow with your business?
  • Customization: Does it adapt to your specific workflows?
  • Integration: Does it connect with your existing tools?
  • Mobile Accessibility: Can your team access it on the go?
  • Data Security: How well does it protect customer information?

Final Verdict

So, which one wins? It depends on your needs.

If you want simple and easy, go with Folk.

It’s great for small teams and quick setups.

But, if you need lots of power and customization, Bitrix24 is the way to go.

It can handle big jobs, but it’s more complex.

We’ve tested both, and we know what works.

Trust our hands-on experience to help you pick the right CRM.

More of Folk

Here’s a brief comparison of Folk with these software solutions:

  • Folk vs GoHighLevel: Folk emphasizes collaborative contact organization and ease of use, while GoHighLevel is a comprehensive sales and marketing platform with robust automation and lead generation.
  • Folk vs Pipedrive: Folk focuses on user-friendly contact management and customization, whereas Pipedrive excels in visual sales pipeline management for sales-focused teams.
  • Folk vs Keap: Folk offers a simple, collaborative interface for contact management, while Keap provides powerful sales and marketing automation with extensive customization.
  • Folk vs ActiveCampaign: Folk provides a user-friendly, collaborative contact management system, while ActiveCampaign boasts robust marketing automation, segmentation, and detailed analytics.
  • Folk vs Hubspot: Folk offers a straightforward, simple CRM experience with predictable pricing, whereas HubSpot provides a comprehensive marketing, sales, and service suite with tiered pricing.
  • Folk vs Clickfunnels: Folk is a contact management CRM, while ClickFunnels is a sales funnel builder designed for creating landing pages and automating sales processes.
  • Folk vs Instantly: Folk focuses on contact management and enrichment; Instantly specializes in automated cold email campaigns and high-volume outbound sales outreach.
  • Folk vs ClickUp: Folk is a specialized contact relationship management tool, while ClickUp is an all-in-one workspace that combines project management, task tracking, and CRM features.
  • Folk vs Monday: Folk offers a simple, collaborative contact system, while Monday CRM provides highly customizable visual workflows and robust team collaboration.
  • Folk vs Capsule: Folk is a modern, customizable CRM for managing contacts; Capsule CRM is a simplified contact manager primarily focused on tracking sales opportunities.
  • Folk vs Insightly: Folk is a straightforward collaborative contact management solution; Insightly provides a more robust CRM with advanced sales pipeline and project management features.
  • Folk vs Freshsales CRM: Folk focuses on intuitive relationship management and visual pipelines; Freshsales offers a comprehensive CRM with advanced automation and in-depth reporting for sales.
  • Folk vs Salesforce: Folk provides a user-friendly CRM for simple relationship management, while Salesforce is a highly customizable, scalable, and complex enterprise-level CRM with extensive features.
  • Folk vs Zendesk: Folk prioritizes simple, collaborative contact management for smaller teams, while Zendesk is a comprehensive customer service platform focused on ticketing and support.

More of Bitrix24

Here’s a brief comparison of Bitrix24 with these software solutions:

  • Bitrix24 vs Gohighlevel: Bitrix24 is an all-in-one workspace with CRM, project management, and collaboration tools, while GoHighLevel is a sales and marketing platform emphasizing automation and lead generation.
  • Bitrix24 vs Pipedrive: Bitrix24 provides a comprehensive suite including CRM and project management, whereas Pipedrive focuses on intuitive visual sales pipeline management.
  • Bitrix24 vs Keap: Bitrix24 offers a wide range of collaboration and CRM features, while Keap excels in marketing automation and detailed sales process management.
  • Bitrix24 vs ActiveCampaign: Bitrix24 is an extensive business suite, while ActiveCampaign specializes in advanced marketing automation, email campaigns, and lead nurturing.
  • Bitrix24 vs Hubspot: Bitrix24 delivers a vast feature set for business operations, often with a steeper learning curve; HubSpot offers a user-friendly, integrated marketing, sales, and service platform.
  • Bitrix24 vs Clickfunnels: Bitrix24 is a comprehensive business management system with CRM; ClickFunnels is primarily a tool for building sales funnels and landing pages.
  • Bitrix24 vs Instantly: Bitrix24 provides a broad array of business tools, including CRM; Instantly specializes in automated cold email outreach and sales cadences.
  • Bitrix24 vs Clickup: Bitrix24 is an integrated platform for CRM, project management, and collaboration; ClickUp is a versatile work management tool with customizable views.
  • Bitrix24 vs Monday: Bitrix24 offers a wide-ranging business solution with CRM; Monday CRM provides highly visual and customizable workflows for project and client management.
  • Bitrix24 vs Capsule: Bitrix24 is a feature-rich platform with CRM, task management, and collaboration; Capsule CRM is a simpler, more streamlined contact and sales pipeline manager.
  • Bitrix24 vs Insightly: Bitrix24 is a comprehensive business suite with robust collaboration and project tools; Insightly is a CRM with integrated project management capabilities, often favored by smaller businesses.
  • Bitrix24 vs Freshsales: Bitrix24 offers a wide range of business functions alongside CRM; Freshsales CRM is a sales-focused platform with AI-powered insights for lead and deal management.
  • Bitrix24 vs Salesforce: Bitrix24 provides an all-in-one solution for various business sizes, including CRM; Salesforce is a leading, highly customizable, and scalable enterprise-level CRM with extensive capabilities.

Frequently Asked Questions

Is Folk better for small businesses?

Yes, Folk is often better for small businesses. Its simple interface and straightforward features make it easy to use without a lot of training. It’s also more cost-effective, which is important for startups and smaller teams.

Can Bitrix24 handle complex workflows?

Absolutely. Bitrix24 excels at handling complex workflows. It offers extensive automation and customizable features, allowing you to design processes that fit your specific business needs. This makes it a powerful crm software option.

Which CRM is easier to learn, Folk or Bitrix24?

Folk is generally easier to learn. Its clean, intuitive design makes it user-friendly. Bitrix24, while powerful, has a steeper learning curve due to its extensive features.

Does Folk integrate with other tools?

Yes, Folk integrates with many common tools. It covers essential integrations, making it easy to connect with your existing apps. However, Bitrix24 offers a much wider range of integrations.

Which CRM offers better pipeline management?

Bitrix24 offers more advanced and customizable pipeline management. Similar to Pipedrive, it can be tailored to your specific sales processes and provides detailed tracking and insights. Folk offers a more basic but still functional pipeline.

Fahim Joharder

Fahim Joharder

Author

A tech enthusiast and writer with a passion for AI and software innovations. He simplifies complex topics to help readers stay ahead in the digital world.

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