Close CRM vs Nutshell CRM: A Quick Comparison in 2025

by | Last updated May 29, 2025

Winner
Close CRM
9.5
  • CRM Overview
  • Communication
  • Automation
  • Cool integrations
  • Sales AI
  • Free plan available
  • Paid Plans from $35/month
Runner Up
Nutshell CRM
8.0
  • Email & Calendar Sync
  • Pipeline Management
  • Team Collaboration
  • Sales Automation
  • Marketing Automation
  • Free plan available
  • Paid Plans from $13/month
Fahim AI 4 5 2

Picking the right CRM is tough, right?

You’re looking at Close CRM vs Nutshell CRM; they both seem good.

But which one is actually better for you?

It’s like choosing between two cool video games – you want the one that fits your style.

Let’s break down Close CRM vs Nutshell CRM in a way that’s easy to understand.

Overview

We’ve tested both Close and Nutshell CRM, testing their features, ease of use, and overall performance. 

Our hands-on experience allows for a direct, practical comparison beyond just spec sheets.

Close CRM Logo

Ready to boost your team’s productivity and streamline your workflow?

9.5out of 10

Pricing: It has a free plan. The premium plan starts at $35/month.

Key Features:

  • Built-in Calling & SMS
  • Workflow Sequences
  • Power Dialer
Nutshell CRM CTA

Ready to simplify your sales process? Nutshell CRM, known for its ease of use.

8out of 10

Pricing: It has a free plan. The premium plan starts at $13/month.

Key Features:

  • Sales Reporting
  • Lead Tracking
  • Pipeline Management

What is Close CRM?

Close CRM. It’s built for sales teams—especially those who call a lot.

It prioritizes communication—think calls and emails—and focuses on outreach, which helps you close more deals.

Also, explore our favorite Close CRM alternatives

Close CRM Logo
Close CRM
9.5

Boost sales and productivity with Close CRM’s built-in calling, email sequences, and automation.

Key Benefits

  • Built-in calling: Make and receive calls directly within Close.
  • Powerful email sequences: Automate your outreach and follow-up.
  • Advanced reporting: Track your progress and identify areas for improvement.
  • Sales automation: Streamline repetitive tasks and save time.
  • Dedicated support: Get help from their expert team when you need it.

Pricing

All the plans will be billed annually.

  • Essentials: $35/seat/month.
  • Growth: $99/seat/month.
  • Scale: $139/seat/month.
image 34

Pros

  • Best built-in calling feature.
  • Saves me so much time.
  • The email sequences are compelling.
  • The reporting gives me valuable insights.
  • The support team is accommodating.

Cons

  • More expensive than some CRMs.
  • The interface can feel a bit overwhelming at first.
  • The mobile app could be more robust.
  • It has a steep learning curve.

What is Nutshell CRM?

Nutshell CRM? It’s all about keeping your sales pipeline organized.

It’s designed for teams that love detailed reporting.

Its focus on clarity and simplicity makes it easy to track leads and deals.

Also, explore our favorite Nutshell alternatives

Nutshell CRM CTA
Nutshell
7.0

Ready to boost your sales? Nutshell users report seeing a 20% increase in closed deals on average.

Key Benefits

  • Streamlined Sales Process: Nutshell emphasizes clear pipeline visualization. It helps you move deals forward.
  • Team Collaboration: Built-in tools support team selling. Everyone stays on the same page.
  • Reporting & Analytics: Gain insights into sales performance. Track key metrics easily.
  • Integration Options: Connect with other business tools. Extend Nutshell’s functionality.
  • Automation Features: Automate repetitive tasks. Save time and boost productivity.

Pricing

All the plans will be billed annually.

  • Foundation: $13/user/month.
  • Growth: $25/user/month.
  • Pro: $42/user/month.
  • Business: $59/user/month.
  • Enterprise: $79/user/month.
Nutshell CRM Pricing

Pros

  • Easy-to-use interface.
  • Excellent pipeline management.
  • Strong team collaboration tools.
  • Helpful sales reporting features.
  • Good integration options..

Cons

  • Can be expensive for small teams.
  • Limited customization options.
  • Mobile app could be improved.
  • Some features require higher tiers.

Feature Comparison

Let’s examine the core features, such as contact management and sales automation, to see where each CRM excels.

We’ll compare them side by side, focusing on what matters most to your sales team.

1. Contact and Lead Management

Both platforms offer solid contact management and lead management.

Close CRM excels in its built-in calling and SMS, directly linking communication to contacts. 

While the iPhone is strong in organization, it requires more integrations for similar phone capabilities. 

Close CRM might edge ahead for a sales process that needs immediate communication.

closely linkedin email campaign

2. Pipeline Management

Pipeline management is crucial for visibility.

Close CRM’s visual pipeline is highly customizable, allowing for detailed stage tracking.

Nutshell provides a clear, linear pipeline view that’s very user-friendly, especially for those new to CRMs.

Both offer strong visual tools for tracking deals.

3. Sales Automation

Close CRM offers powerful workflows and automated sequences for sales automation, saving your sales team time.

Nutshell has automation, but it’s generally simpler.

If you need complex automation, Close CRM provides more robust options.

4. Email Marketing

Email marketing is essential.

Close CRM’s built-in email features are strong, allowing for direct sending and tracking within the platform.

Nutshell integrates well with third-party email tools.

Close CRM’s email features are a plus if you prefer keeping everything in one place.

5. Customization Options

Customization options matter.

Close CRM allows for extensive customization, from fields to workflows.

Nutshell also provides customization, but to a slightly lesser extent.

For those needing deep customization, Close CRM might be a better fit.

Nutshell CRM Top Benefits

6. Customer Support

Customer support is key.

Close CRM is known for its responsive support, with various channels available.

Nutshell also offers excellent support, often praised for its personal touch.

Both provide solid support, but Close CRM is known for its quick response.

7. Reporting and Analytics

Robust reporting helps you streamline your efforts.

Close CRM offers detailed reporting and analytics, giving deep insights into your sales performance.

Nutshell also provides reporting, but its analytics may be less granular.

Close CRM’s reporting could be more beneficial if you need in-depth data analysis to improve your customer relationship.

Remember, neither is Salesforce. 

Both are more user-friendly and less complex.

What to Look For When Choosing a CRM Tool?

  • Specific Business Needs: Don’t get swayed by flashy features. Really dig deep. What are your exact challenges? 
  • Scalability: Can the CRM grow with you? Think beyond your current size. Will it handle increased data, more users, and expanding workflows? 
  • Integration Capabilities: Does the CRM play well with your existing tools? Check for integrations with your email, calendar, marketing automation, and other crucial software. 
  • Customer Support: How responsive and helpful is their support team? Issues will arise. Quick, reliable support can minimize downtime and frustration. 
  • Training Resources: Does the provider offer comprehensive training? Easy onboarding is crucial for user adoption. 
  • Data Security: Ensure the CRM has robust security measures to protect your customer data. Check for features like data encryption, access controls, and compliance certifications. Your customers’ trust depends on it.

Final Verdict

So, which one wins? For many, Close CRM comes out on top.

It’s really strong for teams that need deep customization and built-in calling.

Plus, its automation is super powerful.

Close CRM is a great pick if you want to streamline your sales.

But if you need something simple and user-friendly, Nutshell is solid.

We’ve used both, and Close CRM’s features just give it an edge for most businesses.

We know CRMs, and we think you’ll find that Close CRM helps you close more deals.

More of Close CRM

Here’s a brief comparison of Close CRM with these software solutions:

  • Close CRM vs Gohighlevel: Close CRM focuses on sales teams with built-in calling and email for efficiency, while GoHighLevel is an all-in-one platform integrating sales, marketing automation, and lead generation.
  • Close CRM vs Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
  • Close CRM vs Keap: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
  • Close CRM vs ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
  • Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
  • Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
  • Close CRM vs Folk: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
  • Close CRM vs Instantly: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
  • Close CRM vs Clickup: Close CRM is a dedicated sales CRM for pipeline management and communication, whereas ClickUp is a versatile work operating system with project management, task organization, and customizable CRM capabilities.
  • Close CRM vs Monday CRM: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
  • Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. Capsule CRM is a simpler, more affordable contact manager primarily for basic relationship tracking.
  • Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
  • Close CRM vs Freshsales CRM: Close CRM emphasizes sales efficiency with built-in communication and automation. Freshsales CRM provides a comprehensive solution with advanced sales automation and in-depth reporting.
  • Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
  • Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.

More of Nutshell CRM

Here’s a brief comparison of Nutshell CRM with these software solutions:

  • Nutshell CRM vs GoHighLevel: Nutshell CRM is a sales-focused CRM that emphasizes ease of use and pipeline management, while GoHighLevel offers a broader suite of marketing, sales, and agency management tools.
  • Nutshell CRM vs Pipedrive: Nutshell CRM offers user-friendly contact management and sales automation, while Pipedrive is renowned for its highly visual and customizable sales pipeline.
  • Nutshell CRM vs Keap: Nutshell CRM focuses on simplifying sales processes and collaboration; Keap provides advanced marketing automation and lead management features.
  • Nutshell CRM vs ActiveCampaign: Nutshell CRM streamlines sales and contact tracking, while ActiveCampaign excels at sophisticated marketing automation, segmentation, and email campaigns.
  • Nutshell CRM vs Hubspot: Nutshell CRM offers an intuitive interface for sales pipeline management and customer relationships, while HubSpot provides an extensive all-in-one platform for marketing, sales, and service.
  • Nutshell CRM vs Clickfunnels: Nutshell CRM is a dedicated sales-focused CRM; ClickFunnels specializes in building sales funnels and landing pages to drive conversions.
  • Nutshell CRM vs Folk: Nutshell CRM is a sales-focused CRM with robust reporting and pipeline management; Folk emphasizes collaborative contact organization and AI-powered enrichment.
  • Nutshell CRM vs Instantly: Nutshell CRM focuses on managing sales pipelines and customer interactions, while Instantly is geared towards high-volume cold email outreach and lead generation.
  • Nutshell CRM vs ClickUp: Nutshell CRM is a specialized tool for sales and customer relationship management, while ClickUp is a versatile work management platform that includes CRM functionalities.
  • Nutshell CRM vs Monday CRM: Nutshell CRM provides a streamlined sales process with clear pipeline visualization; Monday CRM offers highly customizable visual workflows and strong team collaboration across various functions.
  • Nutshell CRM vs Capsule CRM: Nutshell CRM focuses on intuitive sales pipeline management and automation; Capsule CRM is a simpler contact manager primarily for tracking sales opportunities.
  • Nutshell CRM vs Insightly: Nutshell CRM emphasizes ease of use for small business sales teams; Insightly offers a more comprehensive CRM with additional project management capabilities.
  • Nutshell CRM vs Freshsales CRM: Nutshell CRM provides an easy-to-use sales pipeline and team collaboration; Freshsales CRM includes AI-driven insights and broader sales force automation.
  • Nutshell CRM vs Salesforce: Nutshell CRM offers a straightforward, affordable solution for small to mid-sized businesses; Salesforce is a highly scalable, feature-rich enterprise CRM.

Frequently Asked Questions

Which CRM is better for a small sales team, Close CRM or Nutshell CRM?

Close CRM is often better for small sales teams needing strong built-in calling and robust sales automation. Nutshell is great if you want a simpler, more user-friendly interface. Consider your team’s tech comfort and specific needs.

Does Close CRM or Nutshell CRM offer better customer support?

Both offer good customer support, but Close CRM is known for its quick response times across multiple channels. Nutshell is praised for its personalized support. Your choice may depend on your preferred support method.

Can I customize the pipeline in Close CRM and Nutshell CRM?

Yes, both allow customization of your pipeline management. Close CRM offers more extensive options for detailed stage tracking. Nutshell provides a clear, linear view that’s easy to set up and use.

Which CRM has better email marketing features?

Close CRM has stronger built-in email marketing features, letting you send and track emails directly. Nutshell integrates well with third-party email tools. Pick Close CRM if you prefer an all-in-one system.

Are there free trials for Close CRM and Nutshell CRM?

Yes, both offer a free trial, allowing you to test the platforms before committing. This lets you experience their features, like contact management and automation, firsthand.