ManageEngine is a big name in IT management.
But is it the best fit for you?
Many IT professionals and MSPs face a common problem.
Their current software feels clunky or has a complicated pricing structure.
This can slow down your team and hurt your business.
The good news is, you have other choices.
In this article, we’ll explore the top 9 ManageEngine alternatives.
We’ll dive into what makes them great and help you find the perfect tool to streamline your IT operations in 2025.
What are the best ManageEngine alternatives?
Picking the right IT management software is a big decision.
The best choice depends on your specific needs, budget, and team size.
To help you, we’ve put together a list of the top 9 ManageEngine alternatives.
We’ve ranked them based on features, user reviews, and overall value.
1. Atera (⭐️4.8)
Atera is a complete IT management solution.
It’s built for MSPs and IT departments.
The platform bundles everything you need into one easy-to-use tool.
Our Take
Experience Atera for yourself! Join over 13,000 customers in 120+ countries. Reduce tickets by 35% with AI Copilot.
Key Benefits
- Boost team productivity by 11-13 hours each week on average.
- Achieve a 97% patch success rate for secure systems.
- Handle 6 million devices with ease.
- Generate scripts with AI Copilot that are 90% accurate.
- Resolve 50% of tickets automatically.
Pricing
Atera offers a free trial and a range of pricing options. Here is the breakdown:
- MSP Pro Plan: Starting at $129 per month
- MSP Growth Plan: $179/month
- MSP Power Plan: $209 per month
- MSP Superpower Plan: Contact for pricing.
- IT Department Professional Plan: Starts at $149/month
- IT Department Expert Plan: $189/month
- IT Department Master Plan: $219/month
- IT Department Enterprise Plan: Contact for pricing.
Pros
Cons
2. NinjaOne (⭐️4.5)
NinjaOne simplifies IT management.
It’s a powerful platform for remote monitoring and endpoint management.
Their focus is on making IT teams more efficient.
Key Benefits
- Centralized Control: Manage all devices from a single location.
- Powerful Automation: Automate tasks to save hours.
- Reliable Patching: Keep systems updated and secure.
- Quick Remote Access: Instantly connect to user devices.
- Excellent Support: Get fast help when you need it.
- Warranty Tracking: Track 100% of your device warranties.
Pricing
- Free trial Available
- No public fixed price.
- Contact them for a personalized quote.
Pros
Cons
3. ConnectWise (⭐️4.2)
ConnectWise offers a suite of business management solutions.
They help MSPs and IT professionals streamline their operations.
It’s a comprehensive tool for running an IT business.
Key Benefits
- Full PSA Suite: Manage projects, billing, and sales.
- Robust RMM: Monitor and manage all endpoints.
- Strong Integrations: Connects with many other tools.
- Automated Workflows: Set up tasks to run themselves.
- Detailed Reporting: Get deep insights into your business.
- Mobile Access: Manage on the go with ease.
Pricing
- Free Trial Available.
- No public fixed price.
- Contact sales for a quote.
Pros
Cons
4. N-able (⭐️4.0)
N-able provides cloud-based software for IT professionals.
Their tools are designed to help MSPs manage, secure, and protect their customers’ data.
It’s built for scalability.
Key Benefits
- Comprehensive RMM: Full remote monitoring.
- Advanced Security: Protect against cyber threats.
- Patch Management: Keep all software up to date.
- Backup & Recovery: Secure client data easily.
- Reporting Tools: Get insights into IT health.
- Automation: Streamline routine IT tasks.
Pricing
- Free Trial Available.
- No public fixed price.
- Custom Quote Available.
Pros
Cons
5. Kaseya (⭐️3.8)
Kaseya offers IT management solutions for businesses of all sizes.
They have a wide range of products for endpoint management and security.
It’s a well-known name in the industry.
Key Benefits
- All-in-One Platform: One suite for many needs.
- Strong Automation: Automate routine IT chores.
- Unified Management: Manage IT from one place.
- Built-in Documentation: Access critical info quickly.
- IT Glue Integration: Seamless knowledge sharing.
- Security Focus: Enhance Your Cyber Defense.
Pricing
- Free Demo Available.
- No public fixed price.
- Custom Quote Available.
Pros
Cons
6. Pulseway (⭐️3.5)
Pulseway gives you full control over your IT environment.
You can manage everything from your computer or mobile device.
It’s a great solution for on-the-go management.
Our Take
Looking to improve your IT management? Start a free trial of Pulseway today to see the power of mobile RMM.
Key Benefits
Pulseway offers powerful features, especially for on-the-go management:
- Real-time Mobile Access: Fix issues from any mobile device, saving significant time.
- Broad Device Support: Monitors Windows, macOS, Linux, and network devices.
- Automated Patching: Keeps over 220 third-party applications and OS up-to-date.
- Integrated Solutions: Combines RMM, PSA, and IT asset management in one platform.
- Fast Issue Resolution: Instant alerts enable you to detect and fix problems more quickly.
Pricing
- 3 years: $27/month
- Annual: $44/month
- Monthly: $67/month
Pros
Cons
7. SuperOps (⭐️3.2)
SuperOps is an AI-powered platform for modern IT teams.
It combines PSA and RMM features.
The goal is to simplify workflows and automate tasks.
Key Benefits
- Unified PSA/RMM: All-in-one IT management.
- Modern Interface: Easy to use and navigate.
- Smart Automation: Automate many daily tasks.
- AI-Powered Insights: Get smart suggestions.
- Proactive Monitoring: Spot issues early on.
- Endpoint Security: Keep devices safe and sound.
Pricing
- PSA only: Starting from $79/user/month.
- RMM only: Starting from $99/user/month.
- Unified Basic: $129/user/month.
- Unified Advance: $159/user/month.
Pros
Cons
8. Freshservice (⭐️3.0)
Freshservice is a modern service desk and IT management solution.
It’s known for its user-friendly interface.
The platform helps companies manage IT services efficiently.
Our Take
Experience Freshservice, the ITSM solution built for a modern workplace. See why over 73,000 businesses trust Freshservice to simplify IT and delight employees.
Key Benefits
- Freddy AI Copilot: This AI assistant is built into the platform. It can help you resolve tickets faster. The AI Copilot assists with tasks such as creating ticket summaries and providing smart suggestions. This saves a lot of time for your team.
- Incident Management: Freshservice excels at handling and resolving problems. You can route tickets to the right team members automatically. This ensures issues are fixed quickly, reducing downtime.
- SLA Management: You can set up Service Level Agreements (SLAs) easily. The platform automatically sends alerts for SLA violations. This helps your team meet its service goals.
- Free Plan: Freshservice has a free plan for up to three agents. This is a great way for small teams and startups to get started without any cost.
Pricing
Freshservice’s pricing is based on the number of agents. The annual plan starts at $19 per agent per month for the Starter plan. It’s a flexible model that grows with your team.
- Starter: Starts at $19/agent/month (billed annually).
- Growth: Starts at $49/agent/month (billed annually).
- Pro: Starts at $95/agent/month (billed annually).
- Enterprise: Contact them for custom pricing.
Pros
Cons
9. SyncroMSP (⭐️2.8)
SyncroMSP is an all-in-one platform.
It includes PSA, RMM, and remote access.
It’s a popular choice for smaller MSPs who want a single tool.
Key Benefits
- All-in-One Tool: RMM, PSA, remote access.
- Per-Tech Pricing: Affordable for growing teams.
- Integrated Billing: Streamline invoicing processes.
- Scripting Engine: Automate complex tasks easily.
- Built-in Ticketing: Manage help desk requests.
- Good Community: Get help from other users.
Pricing
- Core Plan: $129/month per user.
- Team Plan: $179/month per user.
Pros
Cons
Buyers Guide
When doing our research to find the top ManageEngine alternatives, we determined the best solutions by using these factors:
- Pricing: We examined licensing costs and various pricing tiers to compare how products stack up, ranging from perpetual licenses to monthly subscriptions. We considered budget constraints for businesses of all sizes, from large organizations to smaller companies, and whether the value justified the cost.
- Key Features: We dived into the key features of each platform, looking at everything from asset management and asset tracking to service management and enterprise service management. We explored advanced features like predictive analytics, AI capabilities, and virtual agents. We also checked for essential functionalities like incident management, change management, configuration management, and network monitoring, along with advanced options like a visual workflow builder. We examined the hardware and software inventory to assess how effectively each tool manages asset data and software inventory.
- User Experience: We evaluated the user interface to determine if it was a user-friendly platform or had a steep learning curve. We also considered the self-service portal and how easy it was for the end user. We also considered how well the platform handles performance issues and if it offers a comprehensive set of tools.
- Functionality and Integrations: We assessed whether the platform offered a broad range of tools on a unified platform for diverse environments. We looked for seamless integration with existing systems and other tools, such as the Jira platform and Jira service management or SolarWinds service desk. We considered whether it provides a comprehensive platform and a feature-rich experience for security operations and operations management.
- Support and Community: We examined the quality of customer support, noting when there was limited support or a lack of community. We considered whether they help in resolving issues and if they follow ITIL best practices for ITSM processes.
- Negatives/Limitations: We highlighted what was missing from each product, such as the lack of extensive customization options or specific advanced capabilities. We also considered the feedback from many users and ManageEngine users to find common complaints. We evaluated the tool’s ability to meet an organization’s unique requirements and its performance with Windows devices. We also considered whether the platform is a strong ManageEngine competitor or if it’s more aligned with open source tools. We checked for a steep learning curve and any other factors that might make it a less-than-ideal service management solution. The goal was to provide detailed insights into each platform’s strengths and weaknesses, offering a full picture for service delivery and meeting specific business needs. The final list offers comprehensive insights to help you make an informed decision.
Wrapping Up
Choosing the right ITSM software is a big step.
We’ve explored some of the top options. They offer robust features.
These platforms work for large enterprises and growing businesses.
From network security to facilities management, these tools are powerful.
Each alternative seamlessly integrates with your workflow.
It gives you granular control over your IT.
Don’t settle for a tool that doesn’t meet your needs.
Consider these alternatives. Find a platform with all the premium features you need.
Move on from other platforms. Find a solution that truly works for you.
Frequently Asked Questions
What is the difference between RMM and PSA?
RMM (Remote Monitoring and Management) is for managing endpoints and networks remotely. PSA (Professional Services Automation) helps with business tasks like billing, project management, and reporting for IT services.
What is an MSP?
An MSP, or Managed Service Provider, is a company that manages IT services for other businesses. They handle things like network security and day-to-day IT support, often on a subscription basis.
How does Atera’s IT Autopilot work?
Atera’s IT Autopilot is an AI-powered technician. It automates common tasks and solves IT issues on its own. This frees up human IT professionals to focus on more complex, strategic work.
What is Atera’s AI Copilot?
Atera’s AI Copilot is a tool that assists IT professionals. It uses AI to perform diagnostics, summarize tickets, and generate scripts. This helps IT teams work faster and more efficiently.
Is Atera better than ManageEngine?
Atera is often seen as a strong alternative. It provides a unified platform with AI features like IT Autopilot and AI Copilot. The choice depends on your specific needs and business size.
