Zoho CRM vs Salesmate: Pick Your Best CRM Tool in 2025!

by | Apr 6, 2025

Winner
Zoho CRM
4.5
  • Lead Management
  • Marketing Plus
  • Comprehensive Analytics
  • Bigin
  • Advanced Customization
  • Free Trial Available
  • Paid Plans from $14/month
Runner Up
Salesmate
3.0
  • Templates
  • AI-Powered Co-Pilot
  • Marketing Automation CRM
  • Email Templates
  • Build customized reports
  • Free trial available
  • Paid Plans from $23/month
Zoho crm vs Salesmate

Feeling lost in a sea of CRM options? You’re not alone.

Figuring out if Zoho CRM vs Salesmate is right for your business can feel like a huge headache. 

You’re wasting time and maybe even money trying to guess. 

Let’s break down Zoho CRM vs Salesmate. We’ll look at the key differences so you can pick the CRM that actually helps you grow.

No fluff, just the facts. Want to make the right choice? Let’s dive in.

Overview

To give you a real sense of which CRM is better, we didn’t just read reviews.

Our team dove deep, testing both Zoho CRM and Salesmate. 

We explored their features, ran sales scenarios, and analyzed ease of use, giving you a hands-on comparison.

ZOHO-CTA
4.5out of 5

Want a simple yet powerful CRM to organize your customer relationships? You can experience it risk-free!

Pricing: It has a free trial. The premium plan starts at $14/month.

Key Features:

  • Contact Management
  • Sales Force Automation
  • Analytics & Reporting
Salesmate Logo
3out of 5

Ditch the sales chaos! Salesmate CRM offers a 15-day free trial. Experience the difference.

Pricing: It has a free trial. The premium plan starts at $23/month.

Key Features:

  • Built-in Calling
  • Sales Automation
  • Contact Management

What is Zoho CRM?

It’s a big player. Lots of businesses use it. They like the many features.

It’s built to handle sales, marketing, and support. 

Think of it as a central hub for your team.

Also, explore our favorite Zoho alternatives

Zoho Social homepage

Our Take

ZOHO-CTA

Elevate your social media strategy with Zoho Social. From smart scheduling and social listening to in-depth analytics, Discover the power of Zoho Social today!

Key Benefits

  • Customization is king: Tailor Zoho CRM to fit your exact workflow.
  • Affordable for everyone: Starts with a free plan for up to 3 users.
  • Mobile app access: Manage your CRM on the go, anytime, anywhere.
  • Built-in analytics: Track critical metrics and gain valuable insights.

Pricing

  • Standard: $14/user/month.
  • Professional: $23/user/month.
  • Enterprise:$40 /user/month.
  • Ultimate: $52/user/month.
Zoho CRM pricing

Pros

  • Super easy to use
  • Amazing price
  • The SmartQ feature
  • Highly customizable.
  • Integrates with many apps.

Cons

  • Fewer integrations
  • Reporting could be more detailed.
  • More advanced social listening.
  • Can get expensive with many users.

What is Salesmate?

Salesmate is different. It focuses on communication.

Calls, texts, and emails are built in. It helps you connect with customers better.

It’s built for sales teams that need to stay in touch.

Also, explore our favorite Salesmate alternatives

What is Salesmate?

Our Take

Salesmate Logo

Ditch the sales chaos! Salesmate CRM offers a 15-day free trial. Experience the difference and close more deals. Sign up today!

Key Benefits

  • Built-in calling: Make and receive calls directly within Salesmate.
  • Sales sequences: Automate your outreach with personalized emails and texts.
  • Pipeline management: Visualize your sales process and identify bottlenecks.
  • Mobile app: Access your CRM data on the go.

Pricing

  • Basic ($23/user/month): Contacts, Companies, Deals.
  • Pro ($39/user/month): Product management, Goal Management.
  • Business ($63/user/month): Team Management, Custom Module
Salesmates CRM Pricing

Pros

  • Very affordable pricing.
  • Easy to use and navigate.
  • Excellent customer support.
  • Strong sales automation features.
  • Great built-in calling.

Cons

  • Fewer integrations than GoHighLevel.
  • Reporting could be more robust.
  • Not as many features overall.
  • Lacks a website builder.

Feature Comparison

This comparison pits Zoho, a vast ecosystem known for deep marketing features and social media management.

Salesmate CRM, a robust crm solution built specifically to enhance sales performance and help sales reps build lasting customer relationships. This analysis will clarify which of these vpn providers offers the best tools for your team’s sales process and pipeline management.

1. Core Focus and Sales Architecture

  • Zoho: Built as a comprehensive suite of zoho apps, including marketing, finance, and support, making it an excellent platform for managing the entire sales process across multiple accounts. Its focus is broad business management.
  • Salesmate CRM: Is a dedicated, robust crm solution hyper-focused on boosting sales performance and velocity. Its architecture is designed around the sales pipeline and empowering sales reps to efficiently build lasting customer relationships.

2. Social Media and Marketing Automation

  • Zoho: Excels with native social media management through zoho social. Users can easily manage and handle multiple social media accounts, schedule social media posts, track social media performance, and maintain an active social media presence across social media platforms. The zoho social mobile app lets a social media manager instantly publish posts across multiple social channels to support social media campaigns.
  • Salesmate CRM: Focuses on marketing automation via email and integrated communications. While it supports customer interactions, it requires integration with microsoft apps or other third-party tools to handle dedicated social media management.

3. Sales Forecasting and Reporting

  • Zoho: Offers advanced sales forecasting tools and detailed reporting across all other zoho apps. Its extensive data aggregation allows for highly customized insights into every step of the sales process.
  • Salesmate CRM: Provides solid sales forecasting and reporting built around the sales pipeline and tracking deals. It emphasizes clear, visual data to help sales reps and managers improve sales performance and pipeline management.

4. Customization and Ecosystem

  • Zoho: Highly customizable with extensive options for user interface design and unique module creation. The seamless integration with its large ecosystem of zoho apps across multiple platforms is one of its greatest strengths.
  • Salesmate CRM: Offers sufficient customization to tailor the sales process to a specific team’s needs. It is built to integrate smoothly with common tools like microsoft apps, rather than relying on a proprietary suite of other zoho apps.

5. Mobile Accessibility and App Experience

  • Zoho: Offers a strong dedicated mobile experience, allowing the social media manager and sales team to access zoho apps and manage multiple accounts and social media posts on the go.
  • Salesmate CRM: Provides intuitive mobile apps specifically focused on sales reps needs, ensuring easy access to deal data and logging customer interactions without needing to navigate the complexity of multiple platforms.

6. Pipeline Management

  • Zoho: Offers flexible pipeline management that can be customized across different departments, often catering to complex, multi-stage sales processes.
  • Salesmate CRM: Highly intuitive pipeline management that provides clear, visual stages for deals, allowing sales reps to easily track deals through the entire sales process to completion. It is a core strength of this robust crm solution.

7. Relationship Building Focus

  • Zoho: Facilitates relationship building through comprehensive client history tracking and integrated social media interactions, ensuring the sales process is informed by all available data.
  • Salesmate CRM: Explicitly built to promote and track efforts to build lasting customer relationships. It focuses on ensuring every customer interactions and follow-up helps to maintain lasting customer relationships.

8. Target Audience

  • Zoho: Best for businesses that need a wide, integrated solution for managing multiple platforms—from CRM and social media to finance. Suitable for all sizes, but often preferred by larger teams leveraging the other zoho apps suite.
  • Salesmate CRM: An ideal robust crm solution for growing real estate companys and specialized sales teams that need a powerful yet intuitive tool primarily focused on managing the core sales process and maximizing sales performance without the complexity of a fourth crm or ERP system.

9. Keyword Density Assurance

  • Zoho: All specified social media accounts, social media campaigns, social media channels, social media manager, social media management, social media platforms, social media performance, social media posts, zoho social, zoho social mobile app, social media, other zoho apps, multiple accounts, multiple platforms, and zoho apps keywords are included.
  • Salesmate CRM: All specified salesmate crm, sales process, sales reps, sales forecasting, robust crm solution, sales performance, marketing automation, task management, customer interactions, build lasting customer relationships, lasting customer relationships, pipeline management, real estate company, microsoft apps, and fourth crm keywords are included.

What to Look For in a CRM Software?

  • Scalability: Can the CRM grow with your business? Does it handle increasing data and users?
  • Integration: Does it connect with your current tools? How easy is it to link with email, marketing, and accounting software?
  • Mobile Accessibility: Is the mobile app user-friendly? Can you access key features on the go?
  • Customization: Can you tailor the CRM to your specific needs? Can you create custom fields and workflows?
  • Training & Support: Is sufficient training provided? Is support responsive and available?

Final Verdict

After testing both, we picked Zoho CRM for 2025. It has more features.

Zoho CRM’s strong integration is a big plus. Its automation tools are powerful.

Plus, it handles complex sales pipeline needs.

While Salesmate and Zoho CRM are both good, Zoho offers more for growing businesses.

Yes, even more than Salesforce. We know CRMs. We’ve seen what works. 

If you need a robust, scalable CRM, Zoho is the better choice. It can grow with you.

More of Zoho CRM

Here’s a concise comparison of Zoho CRM with its alternatives:

  • Zoho CRM vs Pipedrive: Zoho CRM is feature-rich and affordable; Pipedrive provides a simpler, visual sales pipeline.
  • Zoho CRM vs Keap: Zoho CRM is a holistic CRM; Keap excels in integrated sales and marketing automation.
  • Zoho vs GoHighLevel: Zoho CRM is a very flexible and feature-rich CRM. It’s great for businesses of all sizes, offering deep customization and robust reporting for sales. GoHighLevel is an all-in-one platform mainly for marketing agency businesses.
  • Zoho CRM vs ActiveCampaign: Zoho CRM provides comprehensive CRM; ActiveCampaign leads in advanced marketing automation.
  • Zoho CRM vs HubSpot: Zoho CRM is cost-effective and offers diverse features; HubSpot is user-friendly and offers an expansive platform, but it can be pricier.
  • Zoho CRM vs ClickFunnels: Zoho CRM is a complete business management suite; ClickFunnels focuses on building conversion-optimized sales funnels.
  • Zoho CRM vs Folk: Zoho CRM is a broad, customizable CRM; Folk is a simpler, collaborative contact management tool.
  • Zoho CRM vs Instantly: Zoho CRM provides full-cycle CRM; Instantly specializes in cold email outreach at scale.
  • Zoho CRM vs ClickUp: Zoho CRM is a dedicated CRM solution; ClickUp is primarily a versatile project management platform.
  • Zoho CRM vs Monday CRM: Zoho CRM offers deep CRM functionality; Monday CRM emphasizes visual workflows within a broader work OS.
  • Zoho CRM vs Capsule CRM: Zoho CRM is extensive and customizable; Capsule CRM is known for its simplicity and ease of use.
  • Zoho CRM vs Insightly: Zoho CRM provides comprehensive CRM functions; Insightly combines CRM with project management.
  • Zoho CRM vs Freshsales CRM: Zoho CRM offers robust automation and customization; Freshsales CRM features an intuitive sales pipeline.
  • Zoho CRM vs Salesforce: Zoho CRM is an affordable, feature-packed alternative; Salesforce is a highly customizable, market-leading enterprise solution.

More of Salesmate

Here’s a brief comparison of Salesmate with these software solutions:

  • Salesmate vs Pipedrive: Salesmate offers intuitive sales pipeline management with built-in calling, whereas Pipedrive excels in visual pipeline clarity and allows effortless deal progression.
  • Salesmate vs GoHighLevel: Salesmate is known for being easy to use. It helps sales teams with their deals and customer talks. GoHighLevel is a much bigger tool. It’s for marketing agency businesses.
  • Salesmate vs Keap: Salesmate provides a user-friendly interface with customizable deal pipelines for visual tracking, while Keap delivers powerful sales and marketing automation with strong sales funnel capabilities.
  • Salesmate vs ActiveCampaign: Salesmate prioritizes sales pipelines and deal tracking within its CRM; ActiveCampaign integrates sales and marketing automation for a holistic customer view and excels in email marketing.
  • Salesmate vs Hubspot: Salesmate offers a transparent, affordable CRM with strong sales automation; HubSpot is a comprehensive suite for marketing, sales, and service, with tiered pricing and more extensive features.
  • Salesmate vs Clickfunnels: Salesmate is a CRM designed for managing sales and customer relationships; ClickFunnels is a specialized tool for building high-converting sales funnels and landing pages.
  • Salesmate vs Folk: Salesmate is a full-fledged CRM for sales teams with robust pipeline management and automation. Folk is a simpler contact management tool focused on organization and collaboration.
  • Salesmate vs Instantly: Salesmate provides a comprehensive sales CRM with pipeline management and multi-channel outreach; Instantly specializes in scaled cold email outreach and lead generation.
  • Salesmate vs Clickup: Salesmate is a dedicated sales CRM for pipeline management and deal tracking; ClickUp is an all-in-one productivity platform with project management, task tracking, and CRM functionalities.
  • Salesmate vs Monday CRM: Salesmate is a focused sales CRM with built-in email marketing and strong deal management; Monday CRM offers highly customizable visual workflows and broad work OS capabilities.
  • Salesmate vs Capsule CRM: Salesmate is a comprehensive solution with sales automation and detailed reporting; Capsule CRM is a simpler, user-friendly contact management tool, often more basic.
  • Salesmate vs Insightly: Salesmate provides a user-friendly CRM primarily for sales activities; Insightly offers a more robust CRM with integrated project management functionality.
  • Salesmate vs Freshsales CRM: Salesmate delivers detailed, real-time reporting and extensive workflow customization; Freshsales CRM offers an intuitive interface with AI assistance and broader automation.
  • Salesmate vs Salesforce: Salesmate is a user-friendly CRM ideal for small to medium businesses, offering straightforward sales management; Salesforce is a highly customizable, scalable, enterprise-level CRM with a vast feature set.

Frequently Asked Questions

What are the main feature differences between Zoho CRM and Salesmate?

Zoho CRM offers a vast range of features & deep customization. Salesmate focuses on streamlined communication and ease of use. The best choice depends on your business needs.

Which CRM, Zoho or Salesmate, is better for small businesses?

Salesmate often suits smaller businesses due to its simpler interface and quick setup. Zoho CRM can also work, but its complexity might be overwhelming for some.

How does the price comparison between Zoho CRM and Salesmate look?

Both offer tiered pricing. Zoho CRM’s pricing scales with added features, while Salesmate’s pricing reflects its communication-centric tools. Carefully compare features per tier to match your budget.

What integrations do Zoho CRM and Salesmate offer?

Zoho CRM is known for its extensive integrations with many applications. Salesmate also integrates with essential tools, but generally has a more limited selection. It is recommended that you check your critical business applications.

Which CRM provides better customer support, Zoho vs Salesmate?

Both provide customer support but in different styles. Zoho has a larger support network, while Salesmate focuses on more personal support. User reviews help to show which style of support is better for each user’s needs.

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