Zoho CRM vs Salesmate: Pick Your Best CRM Tool in 2025!

Feeling lost in a sea of CRM options? You’re not alone.

Figuring out if Zoho CRM vs Salesmate is right for your business can feel like a huge headache. 

You need a CRM, but which one? Plus, confusing features don’t help.

You’re wasting time and maybe even money trying to guess. 

Let’s break down Zoho CRM vs Salesmate. We’ll look at the key differences so you can pick the CRM that actually helps you grow.

No fluff, just the facts. Want to make the right choice? Let’s dive in.

Overview

To give you a real sense of which CRM is better, we didn’t just read reviews.

Our team dove deep, testing both Zoho CRM and Salesmate. 

We explored their features, ran sales scenarios, and analyzed ease of use, giving you a hands-on comparison.

What is Zoho CRM?

It’s a big player. Lots of businesses use it. They like the many features.

It’s built to handle sales, marketing, and support. 

Think of it as a central hub for your team.

Also, explore our favorite Zoho alternatives…

Key Benefits

• Handles over 100,000 daily sales activities.
• Boosts lead conversion by up to 29%.
• Automates 40+ routine sales tasks.
• Integrates with 500+ apps.
• Manages 360-degree customer view.

Pricing

All the plans will be billed annually.

• Standard: $14/user/month.
• Professional: $23/user/month.
• Enterprise:$40 /user/month.
• Ultimate: $52/user/month.

What is Salesmate?

Salesmate is different. It focuses on communication.

Calls, texts, and emails are built in. It helps you connect with customers better.

It’s built for sales teams that need to stay in touch.

Also, explore our favorite Salesmate alternatives…

Key Benefits

• Built-in calling saves 15+ minutes per call.
• Automates 90% of follow-up tasks.
• Increases email open rates by 22%.
• Tracks 100% of customer interactions.
• Delivers real-time sales insights.

Pricing

• Basic: $23/user/month.
• Pro: $39/user/month.
• Business: $63/user/month.

Feature Comparison

Let’s expand on those comparison points, keeping it straightforward:

1. Customer Relationship Management

Zoho CRM is like a big toolbox. It has tools for everything.

You can store tons of customer data. You can see every interaction. 

Salesmate is more like a phone and message center. It helps you talk to customers a lot.

It keeps track of calls, texts, and emails. It’s built for quick communication.

2. Automate

Zoho CRM lets you automate many things. You can set up workflows.

You can auto-send emails and tasks. It saves a lot of time.

Salesmate also helps with automation. But it’s simpler to use.

You can automate follow-ups and reminders. It’s good for basic tasks.

3. Email Tracking

Both systems track emails. Zoho CRM gives you more details.

You can see when emails were opened, clicked, and forwarded.

Salesmate shows you if emails were opened. It’s simpler but still helpful.

4. Project Management

Zoho CRM has tools for project management.

You can create tasks, set deadlines, and track progress.

It helps you manage projects within the CRM. Salesmate focuses on sales.

It doesn’t have many project tools. If you need project management, Zoho CRM is better.

5. Analytics

Zoho CRM gives you deep analytics. You can create many reports.

You can see lots of data. This helps you make better decisions.

Salesmate’s analytics are easier to understand.

They show you key sales metrics. But they don’t have as many details as Zoho CRM.

6. Ease of Use

Salesmate is simpler to learn. It’s good for small teams.

You can set it up quickly. Zoho CRM has more features.

This can make it harder to learn. It takes more time to set up.

7. Customer Support

Zoho CRM has many support options. They have phone, email, and chat.

They also have a large knowledge base. Salesmate also has good support.

They have chat and email. User reviews show that both companies have helpful teams. 

What to Look For When Choosing The Right CRM Software?

• Scalability: Can the CRM grow with your business? Does it handle increasing data and users?
• Integration: Does it connect with your current tools? How easy is it to link with email, marketing, and accounting software?
• Mobile Accessibility: Is the mobile app user-friendly? Can you access key features on the go?
• Customization: Can you tailor the CRM to your specific needs? Can you create custom fields and workflows?
• Training & Support: Is sufficient training provided? Is support responsive and available?

Final Verdict

After testing both, we picked Zoho CRM for 2025. It has more features.

Zoho CRM’s strong integration is a big plus. Its automation tools are powerful.

Plus, it handles complex sales pipeline needs.

While Salesmate and Zoho CRM are both good, Zoho offers more for growing businesses.

Yes, even more than Salesforce. We know CRMs. We’ve seen what works. 

If you need a robust, scalable CRM, Zoho is the better choice. It can grow with you.

More of Zoho CRM

Here’s a concise comparison of Zoho CRM with its alternatives:

• Zoho CRM vs GoHighLevel: Zoho CRM offers broad traditional CRM features; GoHighLevel specializes in marketing automation for agencies.
• Zoho CRM vs Pipedrive: Zoho CRM is feature-rich and affordable; Pipedrive provides a simpler, visual sales pipeline.
• Zoho CRM vs Keap: Zoho CRM is a holistic CRM; Keap excels in integrated sales and marketing automation.
• Zoho CRM vs ActiveCampaign: Zoho CRM provides comprehensive CRM; ActiveCampaign leads in advanced marketing automation.
• Zoho CRM vs HubSpot: Zoho CRM is cost-effective and offers diverse features; HubSpot is user-friendly and offers an expansive platform, but it can be pricier.
• Zoho CRM vs ClickFunnels: Zoho CRM is a complete business management suite; ClickFunnels focuses on building conversion-optimized sales funnels.
• Zoho CRM vs Folk: Zoho CRM is a broad, customizable CRM; Folk is a simpler, collaborative contact management tool.
• Zoho CRM vs Instantly: Zoho CRM provides full-cycle CRM; Instantly specializes in cold email outreach at scale.
• Zoho CRM vs ClickUp: Zoho CRM is a dedicated CRM solution; ClickUp is primarily a versatile project management platform.
• Zoho CRM vs Monday CRM: Zoho CRM offers deep CRM functionality; Monday CRM emphasizes visual workflows within a broader work OS.
• Zoho CRM vs Capsule CRM: Zoho CRM is extensive and customizable; Capsule CRM is known for its simplicity and ease of use.
• Zoho CRM vs Insightly: Zoho CRM provides comprehensive CRM functions; Insightly combines CRM with project management.
• Zoho CRM vs Freshsales CRM: Zoho CRM offers robust automation and customization; Freshsales CRM features an intuitive sales pipeline.
• Zoho CRM vs Salesforce: Zoho CRM is an affordable, feature-packed alternative; Salesforce is a highly customizable, market-leading enterprise solution.

More of Salesmate

Here’s a brief comparison of Salesmate with these software solutions:

• Salesmate vs Gohighlevel: Salesmate provides a streamlined, user-friendly CRM for sales teams, focusing on deal closing, while GoHighLevel is a broader platform offering extensive sales and marketing automation with advanced lead generation.
• Salesmate vs Pipedrive: Salesmate offers intuitive sales pipeline management with built-in calling, whereas Pipedrive excels in visual pipeline clarity and allows effortless deal progression.
• Salesmate vs Keap: Salesmate provides a user-friendly interface with customizable deal pipelines for visual tracking, while Keap delivers powerful sales and marketing automation with strong sales funnel capabilities.
• Salesmate vs ActiveCampaign: Salesmate prioritizes sales pipelines and deal tracking within its CRM; ActiveCampaign integrates sales and marketing automation for a holistic customer view and excels in email marketing.
• Salesmate vs Hubspot: Salesmate offers a transparent, affordable CRM with strong sales automation; HubSpot is a comprehensive suite for marketing, sales, and service, with tiered pricing and more extensive features.
• Salesmate vs Clickfunnels: Salesmate is a CRM designed for managing sales and customer relationships; ClickFunnels is a specialized tool for building high-converting sales funnels and landing pages.
• Salesmate vs Folk: Salesmate is a full-fledged CRM for sales teams with robust pipeline management and automation. Folk is a simpler contact management tool focused on organization and collaboration.
• Salesmate vs Instantly: Salesmate provides a comprehensive sales CRM with pipeline management and multi-channel outreach; Instantly specializes in scaled cold email outreach and lead generation.
• Salesmate vs Clickup: Salesmate is a dedicated sales CRM for pipeline management and deal tracking; ClickUp is an all-in-one productivity platform with project management, task tracking, and CRM functionalities.
• Salesmate vs Monday CRM: Salesmate is a focused sales CRM with built-in email marketing and strong deal management; Monday CRM offers highly customizable visual workflows and broad work OS capabilities.
• Salesmate vs Capsule CRM: Salesmate is a comprehensive solution with sales automation and detailed reporting; Capsule CRM is a simpler, user-friendly contact management tool, often more basic.
• Salesmate vs Insightly: Salesmate provides a user-friendly CRM primarily for sales activities; Insightly offers a more robust CRM with integrated project management functionality.
• Salesmate vs Freshsales CRM: Salesmate delivers detailed, real-time reporting and extensive workflow customization; Freshsales CRM offers an intuitive interface with AI assistance and broader automation.
• Salesmate vs Salesforce: Salesmate is a user-friendly CRM ideal for small to medium businesses, offering straightforward sales management; Salesforce is a highly customizable, scalable, enterprise-level CRM with a vast feature set.

Frequently Asked Questions