Struggling to pick the right truy cập từ xa tool for your business?
You’re not alone.
Many teams face this challenge, trying to find software that’s both powerful and easy to use.
The wrong choice can lead to wasted time, bảo vệ risks, and frustrated employees.
We’re here to help you cut through the confusion between GoTo Resolve vs ISL Online to make an informed decision.
Toàn cảnh
To give you the clearest picture, we’ve tested both GoTo Resolve and ISL Online.
Our team has thoroughly tested their features, ease of use.
And overall performance in real-world scenarios, so you can see how they truly stack up.
Ready to simplify your IT support? Try GoTo Resolve now! Try it free and join the thousands!
Chạy: It has a free trial. Paid plan starts at $23/monthly.
Tính năng chính:
- Quản lý tài sản
- Unattended Access
- Patch Management
Ready to make the smart choice for remote desktop in 2025? Try ISL online & join thousands!
Chạy: It has a free trial. Paid plan starts at $34.90/monthly.
Tính năng chính:
- On-premise deployment option
- Unlimited managed thiết bị
- Advanced customization
What is ISL Online?
What is ISL Online? It’s a powerful remote access solution.
It lets you connect to computers and mobile thiết bị from anywhere.
Think of it as your virtual bridge to any device. It’s known for being very secure and reliable.
Ngoài ra, hãy khám phá điều yêu thích của chúng tôi ISL Online alternatives…
Lấy của chúng tôi
Securely use RealVNC for remote desktop access! Want robust, secure remote access for your business? Try it now!. Download RealVNC now!
Lợi ích chính
- 100% On-Premise Option: You can host it on your own servers. This gives you full control.
- Unlimited Devices/Users: One license covers unlimited endpoints. This saves you money.
- Strong Security Features: It uses end-to-end encryption. Your data stays private.
- Custom Branding: You can add your company’s logo. It looks more professional.
- Live Chat Integration: Talk to customers while helping them.
- Wake On LAN: Turn on a computer remotely.
- Session Recording: Record sessions for training or review.
Chạy
ISL Online’s pricing is straightforward. They offer different plans:
- Tiêu chuẩn: $34.90/month.
- Phần thưởng: $54.90/month
- Doanh nghiệp: $99.90/month
- Pay Per Use: $0.25/min
Pros
Hằng
GoTo Resolve là gì?
So, what exactly is GoTo Resolve? Think of it as a complete toolkit for IT support.
It’s designed to help businesses manage and fix computer issues remotely.
This means you can help your employees or customers no matter where they are.
Ngoài ra, hãy khám phá điều yêu thích của chúng tôi GoTo Resolve alternatives…
Lấy của chúng tôi
GoTo Resolve is the secure, all-in-one IT management solution with built-in AI assistance and zero trust security.
Lợi ích chính
GoTo Resolve has some cool features. Here are its best parts:
- Remote Monitoring: It watches your computers. It alerts you to issues.
- Ticketing System: You get 25 help tickets per month. This helps track problems.
- Quản lý điểm cuối: Manage up to 10 devices. Keep them secure and updated.
- Automated Tasks: Set up 3 automated actions. Save time on common fixes.
- Mobile Device Support: Help phones and tablets too. Connect from your phone.
- Strong Security: Your sessions are safe. Data stays private.
Chạy
GoTo Resolve has clear pricing. Here’s what you get:
- Truy cập từ xa23 đô la/tháng
- Hỗ trợ từ xa Plus: 44 đô la/tháng
- Standard Endpoint Management: 57 đô la/tháng
- Quản lý điểm cuối cao cấp: Vui lòng liên hệ để biết giá.
Pros
Hằng
So sánh tính năng
Deciding between remote desktop software like GoTo Resolve (formerly LogMeIn Resolve/GoToAssist) and ISL Online requires a close look at their features.
This comparison details how both great tools help IT professionals provide remote assistance and manage remote devices.
1. Core Remote Access and Control
Both solutions offer fundamental remote control capabilities, screen sharing, and the ability for a support team to join a remote session.
- GoTo Resolve: Provides fast and reliable remote access and remote control, including the ability for agents to support a remote user with either zero-download remote view or full remote session control via the desktop app or web console.
- ISL Online: Offers full remote control over remote devices with its ISL Light desktop app. It is considered an extremely easy and user friendly remote desktop solution for both the IT professional and the client end.
2. Proactive Support and IT Management
GoTo Resolve offers advanced features that move beyond reactive support, integrating RMM capabilities, whereas ISL Online focuses on pure remote support functionalities.
- GoTo Resolve: GoTo Resolve offers proactive support through built-in Remote Monitoring and Management (RMM) tools like device monitoring, patch management, and remote execution, allowing IT professionals to triage problems and fix issues quicker before they sự va chạm end users.
- ISL Online: Primarily functions as a dedicated remote support session and remote desktop software. It offers features like ISL AlwaysOn for unattended access, but its focus is less on proactive device monitoring and more on providing immediate remote assistance.
3. Unattended Access and Administrative Mode
The ability to access unattended computers is key for maintenance and performing tasks that require administrator rights.
- GoTo Resolve: Supports unattended remote computers on Windows, Mac, and Android, and includes features like background file manager and remote terminal access to perform administrative tasks without interrupting the remote user.
- ISL Online: Offers robust unattended access via the ISL AlwaysOn agent, which requires an access password for security. It supports restarting a remote computer in administrative mode (admin rights) to perform privileged tasks.
4. Integrated Ticketing and Support Workflow
GoTo Resolve unifies the support process with modern helpdesk features, which is an extra feature compared to ISL Online’s pure connectivity focus.
- GoTo Resolve: Integrates modern incident management and conversational ticketing, notably with Microsoft Teams, making it easy for users to receive requests and for agents to create, manage, and start a remote support session directly from the chat app.
- ISL Online: Provides high-quality connection for support sessions, but the core product does not include an integrated ticketing or helpdesk system. It focuses on the remote desktop connection itself, providing tools like session links to join a request.
5. Mobile Device Support and Connectivity
The need for mobile device support is growing, with agents needing to access android and ios devices or provide support from their own mobile device.
- GoTo Resolve: Offers comprehensive mobile device support for remote devices running iOS, Android, and Chromebook. Agents can use the mobile app for remote control and even interactive camera share to assist with hardware issues.
- ISL Online: Provides good mobile support, allowing connections to and from android devices Và ios devices using the ISL Light app. It is a highly cross-platform solution to provide remote support.
6. Licensing Model and Affordability
The cost structure affects how an organization can scale its support team and manage new users.
- GoTo Resolve: Licenses are typically priced per agent (technician) and often billed annually. The pricing can increase based on the inclusion of RMM and advanced features like endpoint protection.
- ISL Online: Employs a unique licensing model often based on the number of simultaneous or concurrent sessions. One license can support an unlimited users and an unlimited number of client machines or unattended machines, offering great features for scaling teams.
7. Security and Encryption Standards
Both solutions prioritize maximum security for their support capabilities, which is crucial for regulated industries dealing with sensitive information or dữ liệu.
- GoTo Resolve: Built with a security-first, zero trust architecture. It includes robust security with multi-factor authentication and two factor authentication, ensuring banking-grade encryption for remote support session data.
- ISL Online: Complies with strict security standards, using a strong end-to-end encryption (AES 256-bit) and two factor authentication to secure the access password and all data transferred during a remote session.
8. Deployment Options
Deployment flexibility is a major difference, particularly for larger organizations and those in regulated industries.
- GoTo Resolve: Primarily a cloud-based service, simplifying setup and maintenance for the support team and clients.
- ISL Online: Provides both a robust cloud license and a Self-Hosted/private cloud option. This allows IT environments to gain full control over their data and infrastructure, a key requirement for highly regulated industries like health care.
9. Customization and Branding
The user interface and branding options help to maintain a consistent professional presence for the IT professionals.
- GoTo Resolve: Offers customization and branding options, although its user interface and workflow is designed to be a unified, all-in-one app experience.
- ISL Online: Features custom branding and standard customization, allowing users to integrate their logo, change colors, and name the application, all through an intuitive interface.
What to Look for When Choosing Remote Access Software?
- Các tính năng bảo mật: Prioritize robust encryption and authentication.
- Dễ sử dụng: Is it simple for both technicians and end-users?
- Platform Compatibility: Does it support all your operating systems (Windows, Máy Mac, Linux, mobile)?
- Deployment Options: Do you need cloud-based or self-hosted?
- Hiệu suất: Look for fast connection speeds and minimal lag.
- Cấu trúc giá cả: Understand recurring costs and included features.
- Integration Capabilities: Does it work with your existing help desk or CRM?
- Hỗ trợ khách hàng: What kind of support does the vendor offer?
Phán quyết cuối cùng
So, which remote access software wins?
For most businesses wanting an all-in-one solution, GoTo Resolve is our top pick.
It combines remote support with ticketing and tự động hóa, making IT tasks much easier.
However, if top-tier security and self-hosting are crucial, ISL Online is a fantastic alternative.
Its focus on performance and unique self-hosted option truly stands out.
We’ve thoroughly tested both and considered user reviews so that you can trust our advice.
More of GoTo Resolve
Chúng ta đã tìm hiểu các tính năng của GoTo Resolve, nhưng liệu nó có thể cạnh tranh với các giải pháp truy cập từ xa hàng đầu khác? Dưới đây là một cái nhìn tổng quan:
- GoTo Resolve vs TeamViewer: TeamViewer offers extensive cross-platform compatibility and robust remote control for diverse devices.
- GoTo Resolve vs AnyDesk: AnyDesk provides high-speed, low-latency connections, ideal for quick, efficient remote work.
- GoTo Resolve vs Splashtop: Splashtop excels in high-performance streaming and cost-effective solutions for various business needs.
- GoTo Resolve vs RemotePC: RemotePC features always-on access and strong file transfer capabilities across multiple platforms.
- GoTo Resolve vs RealVNC Connect: RealVNC Connect focuses on secure, direct connections with a long-standing VNC legacy.
- GoTo Resolve vs ISL Online: ISL Online offers flexible cloud/on-premise deployment and advanced multi-session collaboration features.
- GoTo Resolve vs BeyondTrust: BeyondTrust specializes in privileged access management and enterprise-grade security for critical systems.
More of ISL Online
We’ve compared ISL Online with the following alternatives, highlighting their key strengths:
- ISL Online vs TeamViewer: TeamViewer offers extensive features and broad enterprise-level integrations.
- ISL Online vs AnyDesk: AnyDesk is known for its incredible speed and lightweight client for quick connections.
- ISL Online vs Splashtop: Splashtop excels in high-performance streaming, ideal for graphics and video.
- ISL Online vs RemotePC: RemotePC provides cost-effective, always-on access and robust multi-monitor support.
- ISL Online vs RealVNC Connect: RealVNC Connect offers direct, secure connections with deep configuration options.
- ISL Online vs GoTo Resolve: GoTo Resolve integrates IT ticketing and asset management for comprehensive support.
- ISL Online vs BeyondTrust: BeyondTrust delivers advanced security and granular access control for enterprises.
Câu hỏi thường gặp
What is the main difference between GoTo Resolve and ISL Online?
GoTo Resolve is an all-in-one IT management tool with remote support, while ISL Online focuses primarily on high-performance remote access and offers a unique self-hosted option for greater control.
Can I use these tools from a web browser?
Yes, both GoTo Resolve and ISL Online offer access and session initiation through a web browser, making them convenient to use without extensive software installations.
Which solution is better for small businesses?
GoTo Resolve might be better for doanh nghiệp nhỏ seeking a comprehensive solution for IT management and support. ISL Online is excellent if you just need core remote access.
Do these services offer unattended access?
Yes, both GoTo Resolve and ISL Online provide unattended access. This means you can connect to and manage devices even when no one is physically present at the remote location.
Is there a free trial available for either service?
Typically, both GoTo Resolve and ISL Online offer free trials. This allows you to test their features and see how well they fit your specific remote support needs before committing to a purchase.
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