Folk CRM Review: Best Fit for Your Business in 2024?

Tired of juggling spreadsheets and sticky notes to manage your customer relationships?

In today’s fast-paced business world, winning deals and nurturing genuine connections are paramount.

But can Folk CRM truly help you build those real relationships and streamline your sales process?

Let’s dive into this Folk CRM review and discover if it’s the right tool to empower your business in 2024.

Folk

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What is Folk?

Think of Folk CRM as a super-organized address book for your business.

It helps you keep track of all your customers and the important details about them so you can build genuine connections.

It’s a customer relationship management tool.

That means it helps you manage and organize all your contacts in one place.

No more searching through messy spreadsheets or sticky notes!

Who Created Folk?

Folk CRM was the brainchild of Simo Lemhandez.

He started it in 2019 to help businesses close more winning deals.

Beryl wanted to make a CRM that was easy to use and focused on the most important CRM features.

He believed that tools like email, contact management, and even phone calls should all be in one place.

This would let salespeople focus on building relationships, not fighting with software.

Top Benefits of Folk

• Organize Contacts Effortlessly: Folk CRM acts like your super-powered address book, helping you keep all your contacts tidy and easy to find.
• Close Winning Deals Faster: Get a clear view of your sales pipeline so you know where each deal stands and what to do next.
• Collaborate Like a Dream: Make sure everyone on your team is on the same page about each customer. No more confusion or missed opportunities!
• Endless Use Cases: Folk CRM isn’t just for sales. Use it for recruiting, partnerships, or any situation where you need to track relationships.
• Chrome Extension Magic: You can add contacts and information directly from your browser, eliminating the need to switch back and forth between apps.
• Reminders That Actually Work: Set reminders for follow-ups so you never let a hot lead go cold.
• E-mail Tự động hoá Made Easy: Send personalized emails to the right people at the right time without lifting a finger.
• Plays Well with Others: Connect Folk CRM to your other tools, like email and calendars, to keep everything in sync.

Tính năng tốt nhất

What makes Folk CRM stand out from the crowd?

It’s not just about storing contacts; it’s about giving you the tools to connect and grow your business truly.

Let’s explore some of its standout features:

1. Sales Pipeline

Never lose track of a deal again.

Folk CRM’s visual sales pipeline lets you see exactly where each opportunity is in your sales process.

You can easily drag and drop deals, get reminders for follow-ups, and keep your team in the loop.

2. Leads Tracking

From the first hello to a closed deal, Folk CRM helps you track and nurture your leads.

You can see how each lead interacts with your company, which marketing campaigns they responded to, and what actions your team has taken.

This ensures no lead falls through the cracks.

3. Company Management

Keep all your company information organized in one place.

Folk CRM lets you store details like company size, industry, location, and any other relevant information.

This helps you tailor your approach and build stronger relationships.

4. Client Management

Go beyond basic contact information.

Folk CRM lets you store notes, track interactions, and even link related companies and contacts.

This gives you a 360-degree view of your clients so you can provide personalized service and build lasting relationships.

5. Email Funnels

Automate your email tiếp cận cộng đồng and nurture leads without lifting a finger.

Folk CRM’s email funnels let you create targeted email campaigns, track open and click rates, and even personalize messages based on recipient behavior.

This helps you stay top-of-mind and move leads through your sales pipeline.

Chạy

Ưu điểm và nhược điểm

Understanding both the strengths and limitations of any tool is crucial before making a decision.

Let’s weigh the pros and cons of Folk CRM.

Alternatives to Folk

Here are several Folk alternatives with a brief overview of each:

• GoHighLevel: Một nền tảng tiếp thị và bán hàng đa năng được thiết kế dành cho các công ty và doanh nghiệp, cung cấp các công cụ toàn diện bao gồm xây dựng phễu bán hàng, tiếp thị qua email, tự động hóa tin nhắn SMS và quản lý khách hàng.
• Truyền động đường ống: A sales-focused CRM known for its intuitive visual sales pipelines, helping teams manage deals and track progress efficiently.
• Keap: Chuyên về tự động hóa cho các doanh nghiệp nhỏ, kết hợp các chức năng CRM với tiếp thị qua email và quản lý quy trình bán hàng.
• ActiveCampaign: Một nền tảng tự động hóa trải nghiệm khách hàng tích hợp các chức năng tiếp thị, bán hàng và thương mại điện tử, cho phép giao tiếp cá nhân hóa và quy trình làm việc tự động.
• HubSpot: Một nền tảng được công nhận rộng rãi, cung cấp một bộ các "trung tâm" dành cho bán hàng, tiếp thị, dịch vụ khách hàng, quản lý nội dung và vận hành, lý tưởng cho các doanh nghiệp đang tìm kiếm các giải pháp tích hợp.
• ClickFunnels: Primarily a sales funnel and landing page thợ xây, with some lead collection and basic email marketing capabilities, focusing on conversion-driven online campaigns.
• Ngay lập tức: Công ty này tập trung vào việc tìm kiếm khách hàng tiềm năng và tiếp cận qua email lạnh, offering customer relationship management, lead tracking, and sales process automation.
• Nhấp chuột lên: Một nền tảng quản lý công việc đa năng có thể tùy chỉnh để hoạt động như một hệ thống CRM, cung cấp các tính năng như quản lý liên hệ, xem quy trình bán hàng, tích hợp email và bảng điều khiển tùy chỉnh.
• Monday CRM: Một nền tảng có khả năng tùy chỉnh cao, được cấu trúc giống như bảng tính, cho phép quản lý khách hàng tiềm năng trọn vòng đời, dự báo doanh số, đồng bộ hóa email và theo dõi hoạt động.
• Viên nang CRM: Một hệ thống CRM hướng đến sự phát triển, được thiết kế đơn giản, giúp doanh nghiệp quản lý danh bạ, theo dõi giao dịch bán hàng và duy trì mối quan hệ khách hàng với các tính năng như quản lý nhiều quy trình bán hàng và quản lý nhiệm vụ.
• Thông minh: A CRM suitable for small to mid-sized businesses, offering contact and project management, workflow automation, and robust reporting, along with a user-friendly interface.
• Freshsales CRM: Một lựa chọn tiết kiệm chi phí với nhiều tính năng dành cho đội ngũ bán hàng, bao gồm giao tiếp với khách hàng tiềm năng, công cụ chuyển đổi, chấm điểm khách hàng tiềm năng dựa trên AI và khả năng tích hợp mạnh mẽ.
• Salesforce: Một nền tảng CRM mạnh mẽ, hàng đầu trong ngành, cung cấp nhiều tính năng mở rộng cho bán hàng, tiếp thị và dịch vụ, nổi tiếng với khả năng tùy chỉnh và mở rộng cao cho các doanh nghiệp lớn.
• Zendesk: Về cơ bản, đây là một nền tảng dịch vụ và hỗ trợ khách hàng, đồng thời cũng cung cấp các chức năng CRM mạnh mẽ, cho phép quản lý tương tác khách hàng toàn diện và phân tích dữ liệu.

Folk Compared

Here’s a brief comparison of Folk with these software solutions:

• Folk vs GoHighLevel: Folk emphasizes collaborative contact organization and ease of use, while GoHighLevel is a comprehensive sales and marketing platform with robust automation and lead generation.
• Folk vs Pipedrive: Folk focuses on user-friendly contact management and customization, whereas Pipedrive excels in visual sales pipeline management for sales-focused teams.
• Folk vs Keap: Folk offers a simple, collaborative interface for contact management, while Keap provides powerful sales and marketing automation with extensive customization.
• Folk vs ActiveCampaign: Folk provides a user-friendly, collaborative contact management system, while ActiveCampaign boasts robust marketing automation, segmentation, and detailed analytics.
• Folk vs Hubspot: Folk offers a straightforward, simple CRM experience with predictable pricing, whereas HubSpot provides a comprehensive marketing, sales, and service suite with tiered pricing.
• Folk vs Clickfunnels: Folk is a contact management CRM, while ClickFunnels is a sales funnel builder designed for creating landing pages and automating sales processes.
• Folk vs Instantly: Folk focuses on contact management and enrichment; Instantly specializes in automated cold email campaigns and high-volume outbound sales outreach.
• Folk vs ClickUp: Folk is a specialized contact relationship management tool, while ClickUp is an all-in-one workspace that combines project management, task tracking, and CRM features.
• Folk vs Monday: Folk offers a simple, collaborative contact system, while Monday CRM provides highly customizable visual workflows and robust team collaboration.
• Folk vs Capsule: Folk is a modern, customizable CRM for managing contacts; Capsule CRM is a simplified contact manager primarily focused on tracking sales opportunities.
• Folk vs Insightly: Folk is a straightforward collaborative contact management solution; Insightly provides a more robust CRM with advanced sales pipeline and project management features.
• Folk vs Freshsales CRM: Folk focuses on intuitive relationship management and visual pipelines; Freshsales offers a comprehensive CRM with advanced automation and in-depth reporting for sales.
• Folk vs Salesforce: Folk provides a user-friendly CRM for simple relationship management, while Salesforce is a highly customizable, scalable, and complex enterprise-level CRM with extensive features.
• Folk vs Zendesk: Folk prioritizes simple, collaborative contact management for smaller teams, while Zendesk is a comprehensive customer service platform focused on ticketing and support.

Personal Experience with Folk CRM

My team and I tried Folk CRM for a few months, and it really helped us get organized.

We used to have trouble keeping track of all our leads and customers, but Folk CRM made it easy. Here’s what we loved:

• No More Confusion: Everyone on the team could see the same information about each customer. No more wondering if someone else was already talking to them!
• Magic Fields: We could customize Folk CRM to fit our needs. We added fields for things like “lead source” and “customer type” so we could easily filter and sort our contacts.
• Dễ sử dụng: Even our least tech-savvy team members could figure out how to use Folk CRM. The interface is clean and simple, and there are plenty of helpful tutorials.

Overall, Folk CRM helped us streamline our sales process and close more deals.

We were able to build better relationships with our customers and provide them with a more personalized experience.

Lời kết

Folk CRM is a great tool for businesses that want to get organized and build better relationships with their customers.

It’s easy to use, affordable, and packed with features that can help you streamline your sales process.

If you’re looking for a CRM that can help you close more winning deals, Folk CRM is definitely worth considering.

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