⚡ Quick Verdict:
- Chạy: AnyDesk paid plans start at $32.31/month. GoTo Resolve (now LogMeIn Resolve) starts at $23.75/month.
- Phù hợp nhất cho: AnyDesk for fast truy cập từ xa and remote control. GoTo Resolve for all-in-one IT management with ticketing.
- Điểm khác biệt chính: AnyDesk is a lean remote desktop tool. GoTo Resolve bundles remote support, ticketing, and endpoint protection.
- Our pick: AnyDesk for most users who need quick, secure remote sessions across Windows, Mac, Linux, and mobile.
AnyDesk and GoTo Resolve both promise faster remote support.
But they are built for two different jobs.
AnyDesk is a lightweight remote desktop tool for quick connections.
GoTo Resolve is an all in one IT suite for support teams.
One helps you connect to a remote device in seconds.
The other helps you manage tickets, devices, and tự động hóa.
Toàn cảnh
This AnyDesk vs GoTo Resolve comparison covers pricing, features, security, and ease of use.
We also break down who each remote access tool works best for.
Our sources include published specs, documentation, and user reviews.
One note before we start. GoTo Resolve was rebranded as LogMeIn Resolve.
It is the same product, and it replaced the older GoTo Assist tool.
By the end, you will know which solution fits your việc kinh doanh.
AnyDesk là gì?
AnyDesk is a remote desktop application from AnyDesk Software GmbH.
The company AnyDesk Software GmbH built it for fast remote access. As an anywhere remote desktop software, it lets you reach a machine from any location with the right credentials.
It lets you access another computer remotely and securely.
You can install AnyDesk on Windows, macOS, Linux, and mobile devices.
The tool is popular among professionals who provide technical support.
Its DeskRT codec gives dynamic performance with very low latency.
You also get file transfer, remote printing, and Wake-On-LAN built in.
Watch how AnyDesk works in this short review.
AnyDesk
Fast, secure remote access for Windows, Mac, Linux, and mobile. Connect to any remote device in seconds. Free for personal use.
Bảng giá AnyDesk
Here is what AnyDesk costs in 2026. Plans scale with your team size and features.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Tiêu chuẩn | 32,31 đô la/tháng | Small teams needing unattended access |
| Trình độ cao | 70,11 đô la/tháng | Phát triển đội nhóm với các tính năng nâng cao |
| Tối thượng | Phong tục | Large organizations and custom setups |
Pricing verified June 2026.
Dùng thử miễn phí: AnyDesk is free for personal use. Việc kinh doanh plans include a free trial so you can test paid features first.
Thanh toán: Plans are billed annually, and you can add more devices or agents as your needs grow.
📌 Ghi chú: The free version is for personal use only. Business use needs a paid license, and the free tier skips unattended access and group policies.
⚠️ Cảnh báo: AnyDesk pricing varies by features and licensing options. Check the latest AnyDesk version pricing before you buy, since add-ons change the final cost.
Những lợi ích chính của AnyDesk
Here is what makes AnyDesk worth considering:
- Low-Latency Access: The DeskRT codec reduces bandwidth and lag. This creates a near-office feel even with resource-heavy apps.
- Khả năng tương thích rộng rãi: AnyDesk runs on Windows, macOS, Linux, and mobile. It supports both newer and earlier Windows versions.
- Flexible Connection Types: You get both interactive access and unattended access. Set a password once and reconnect without manual approval.
- Secure File Transfer: A dedicated file manager handles drag-and-drop file sharing. No email or cloud service is needed.
- Tùy chọn cài đặt tại chỗ: Businesses can keep data inside their own network. The on premises setup suits strict privacy rules.
- Thương hiệu tùy chỉnh: Add your own brand and logo for corporate identity. This helps you run AnyDesk professionally with clients.
What Our Team Noticed
Của chúng tôi nhà văn signed up for AnyDesk and used it for everyday remote sessions. Here is what stood out from that hands-on time:
This short clip shows our writer connecting to a remote device step by step.
Ưu điểm và nhược điểm của AnyDesk
✅ Ưu điểm
- Low-latency remote control through the DeskRT codec
- Miễn phí cho mục đích sử dụng cá nhân, không có quảng cáo.
- AES-256 encryption with TLS 1.2 on every connection
- Works on Windows, macOS, Linux, and mobile devices
❌ Nhược điểm
- Often targeted in tech support scams via the access code
- Free tier skips unattended access and group policies
- No built-in ticketing or endpoint protection tools
GoTo Resolve là gì?
GoTo Resolve is an all in one IT management suite for support teams.
It is now sold as LogMeIn Resolve after a recent rebrand.
GoTo Resolve combines remote support, ticketing, and quản lý điểm cuối.
It replaced the older GoTo Assist remote support tool.
The platform lets your support team receive requests and triage problems fast.
It works across Windows, Mac, Androidvà các thiết bị iOS.
Here is the GoTo Resolve dashboard so you can see the layout.
The video below walks through the core support capabilities.
GoTo Resolve (LogMeIn Resolve)
An all in one IT suite with remote support, conversational ticketing, and endpoint protection. Built for small and midsize business support teams.
GoTo Resolve Pricing
Here is what GoTo Resolve costs in 2026 under the LogMeIn Resolve plans.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Người mới bắt đầu | $23.75/month | Solo techs and very small teams |
| Sự phát triển | $44.75/month | Growing teams adding automation |
| Trình độ cao | $63.75/month | Teams needing endpoint protection |
| Hoàn thành | 75 đô la/tháng | Full all in one IT management |
Pricing verified June 2026.
Dùng thử miễn phí: GoTo Resolve provides a 14-day free trial with no credit card needed. There is also a limited free package.
Gói miễn phí: The free tier supports up to three agents, three devices, and three remote-control sessions per month.
📌 Ghi chú: Plans are billed annually. You can add more agents and devices for an extra fee at the billing stage.
⚠️ Cảnh báo: Some users find GoTo Resolve pricing higher than rivals once you add agents. A few report links resolving to the EU, which can stop the site loading.
Key Benefits of GoTo Resolve
Here is what makes GoTo Resolve worth considering:
- Conversational Ticketing: Users create tickets through Microsoft Teams and Slack. This simplifies how a support team gets each request.
- Bảo mật không tin tưởng (Zero-Trust Security): The zero-trust security model asks users to create personal signature keys. This protects access to remote devices.
- Proactive Support: AI Insights detect system anomalies and resolve issues sớm. This proactive support cuts the number of tickets.
- Endpoint Protection: Built-in antivirus and quản lý bản vá keep remote devices safe. IT automation handles routine fixes for you.
- GoPilot AI: Trí tuệ nhân tạo trợ lý gives real-time troubleshooting advice. It can detect and resolve endpoint issues on its own.
- Browser-Based Sessions: Remote access and support run through a web browser. No download is needed to fix issues quicker.
What Our Team Noticed
Our writer set up GoTo Resolve and ran a few support sessions through it. Here is what stood out from that hands-on time:
GoTo Resolve Pros & Cons
✅ Ưu điểm
- All in one suite with remote support and ticketing
- Conversational ticketing inside Microsoft Teams and Slack
- Zero-trust security with personal signature keys
- Free plan and a 14-day trial with no card needed
❌ Nhược điểm
- Can feel pricey compared to lean remote tools
- Some users report links resolving to the EU
- More setup than a simple remote desktop app
So sánh tính năng
Ready to dive into a detailed comparison of AnyDesk vs GoTo Resolve?
We will explore ten key features so you can pick the right tool for your needs. Some are great features for solo techs. Others are extra features built for a full support team.
| Tính năng | AnyDesk | GoTo Resolve |
|---|---|---|
| Giá khởi điểm | 32,31 đô la/tháng | $23.75/month |
| Gói miễn phí | ✅ Sử dụng cá nhân | ✅ Up to three agents |
| Remote Access & Control | ✅ | ✅ |
| Truy cập không giám sát | ✅ | ✅ |
| Hệ thống bán vé | ❌ | ✅ |
| Conversational Ticketing | ❌ | ✅ |
| Endpoint Protection | ❌ | ✅ |
| Tích hợp Microsoft Teams | ❌ | ✅ |
| Chuyển tập tin | ✅ | ✅ |
| Tốt nhất cho | Quick remote control | All in one IT |
1. Truy cập và điều khiển từ xa
AnyDesk: To connect, both AnyDesk clients install the app and share a nine-digit AnyDesk ID. You enter the code, click connect, and the remote device confirms the request. This makes it simple to establish connections for a fast remote session.
GoTo Resolve: Remote access and support run through a web browser with no download needed. Technicians can start a remote support session right from Microsoft Teams. Multiple techs join one session using a nine-digit access code.
2. Mobile Device Support
AnyDesk: AnyDesk allows bidirectional remote access between computers and mobile devices. You get mobile device support on Android and iOS. It works the same way on a Windows PC or a phone.
GoTo Resolve: GoTo Resolve supports Windows, Mac, Android, and iOS. Users can grant a technician permission to access a mobile device camera for support. This helps the support team fix hardware issues they cannot see.
3. Bảo mật & Quyền riêng tư
AnyDesk: Every connection uses AES-256 encryption with TLS 1.2 and RSA 2048 key exchange. Incessant verification of connections fully shields your data, and whitelisting allows only authorized desks to connect. Two factor authentication adds another layer after the 2024 breach.
GoTo Resolve: GoTo Resolve uses a zero-trust security model. Each user creates a personal signature key before they get access. This keeps support sessions secure across remote devices.
⚠️ Cảnh báo: AnyDesk is often used in tech support scams. Never share your AnyDesk ID or grant access to someone who calls you out of the blue.
4. Endpoint Protection & Antivirus
AnyDesk: AnyDesk is a focused remote desktop tool. It does not include endpoint protection or antivirus. You would pair it with a separate security solution to manage and protect your hardware.
GoTo Resolve: GoTo Resolve includes endpoint protection with built-in antivirus. It centralizes IT management tools, which improves productivity by addressing issues before they escalate. This is one of its strongest support capabilities, and the self-healing khả năng runs without a technician present.
5. Patch Management & Automation
AnyDesk: AnyDesk offers customizable remote access with default values you can adjust. It does not run patch automation on its own. Routine maintenance is manual unless you script it yourself.
GoTo Resolve: Proactive IT automation handles patch management and self-healing alerts. It runs background device management on unattended devices without disrupting the user. This proactive support helps teams fix issues quicker.
6. Ticketing & Conversational Support
AnyDesk: AnyDesk is remote work software for direct connections. It has no ticketing system, so it cannot receive requests or triage problems on its own. New users who want a help desk will need another tool.
GoTo Resolve: Conversational ticketing lets users create tickets through Microsoft Teams and Slack. The support team can receive requests, triage problems, and follow up in one place. Drag-and-drop tools manage ticket progress.
7. Sự tích hợp
AnyDesk: AnyDesk gives remote access for corporations through an on premises option. You can keep data on your own network and add your own brand for corporate identity. Integrations are lighter than a full IT platform.
GoTo Resolve: GoTo Resolve has powerful integrations with Slack and Microsoft Teams. Employees can submit, review, and follow up on tickets right inside Teams. This is handy for any organization that already lives in chat.
8. Collaboration & File Transfer
AnyDesk: AnyDesk bao gồm một bảng trắng ảo trên màn hình. chữ chat, and session recording. A dedicated file manager handles secure drag-and-drop file transfer between devices. You can switch control between users during one session.
GoTo Resolve: GoTo Resolve allows file transfers during support with no size limit. It adds instant chat and session recording, and techs can share control. File transfer works smoothly across remote devices.
9. Administration & Customization
AnyDesk: Administration in AnyDesk covers granular permissions. Hosts can restrict file transfers and clipboard sync for remote collaborators. The flexibility to customize AnyDesk lets you set your own brand and access rules.
GoTo Resolve: The interface is simple and intuitive for both techs and end users. An onboarding center helps new users get set up fast. Admins manage agents, devices, and automation from one dashboard.
10. Asset & Device Management
AnyDesk: AnyDesk keeps a list of remote desktop contacts for quick reconnects. It is great for students and small setups that need anywhere access. There is no full asset inventory built in.
GoTo Resolve: GoTo Resolve tracks software assets across every managed device. This gives IT a clear view of what is installed where. It suits a business that needs to manage many remote devices at once.
11. Định giá & Chi phí
Hãy cùng so sánh các gói giá cạnh nhau.
| Kế hoạch | AnyDesk | GoTo Resolve |
|---|---|---|
| Miễn phí | Personal use | Up to three agents |
| Entry plan | 32,31 đô la/tháng (Gói tiêu chuẩn) | $23.75/month (Starter) |
| Mid plan | 70,11 đô la/tháng (Gói nâng cao) | $44.75/month (Growth) |
| Higher plan | Tùy chỉnh (Cao cấp) | $63.75/month (Advanced) |
| Top plan | — | $75/month (Complete) |
AnyDesk: AnyDesk offers a free tier for personal use, then paid plans from $32.31 per month. Pricing varies by features, so the final charge is compatible with the add-ons you choose. Business plans are billed annually.
GoTo Resolve: GoTo Resolve starts lower at $23.75 per month and is also billed annually. But you pay for an all in one suite, not just remote control. Adding agents and devices raises the cost at the billing stage.
💡 Kết quả kiểm tra: GoTo Resolve has the lower entry price. But AnyDesk is cheaper overall if you only need remote access without ticketing or endpoint protection.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Fast remote control | AnyDesk | Low-latency DeskRT codec |
| All in one IT suite | GoTo Resolve | Ticketing plus endpoint protection |
| Giá vào cửa thấp hơn | GoTo Resolve | Starts at $23.75/month |
| Sử dụng cá nhân miễn phí | AnyDesk | No cost, no ads |
| Help desk in Teams | GoTo Resolve | Conversational ticketing |
| Thiết lập thân thiện với người mới bắt đầu | AnyDesk | Connect with one code |
💰 Ngân sách của bạn
GoTo Resolve has the lower starting price. But AnyDesk costs less if you only need remote access on demand without the extra IT tools.
🔌 Bộ công nghệ của bạn
If your organization runs on Microsoft Teams or Slack, GoTo Resolve fits right in. AnyDesk is a standalone app that connects without an office suite.
🛠️ Your Support Style
A small support team that just helps customers connect will love AnyDesk. A larger team that needs to receive requests and triage problems should pick GoTo Resolve.
🎓 Trình độ kinh nghiệm của bạn
New users get the ability to start fast with AnyDesk and one access code. GoTo Resolve has more to learn but rewards you with deeper management.
🆓 Dùng thử và bản demo miễn phí
GoTo Resolve gives a 14-day free trial with no card and a limited free plan. AnyDesk is free for personal use so you can test it first.
🛟 Các tùy chọn hỗ trợ
GoTo Resolve offers 24/7 email, chat, and phone support on paid plans. AnyDesk leans on its online help center and community resources.
Hướng dẫn chuyển đổi
Bạn đã sử dụng một trong những công cụ này rồi? Dưới đây là những điều bạn cần biết nếu chuyển sang sử dụng công cụ khác.
🔄 Switching from AnyDesk to GoTo Resolve?
✅ Những lợi ích bạn sẽ nhận được:
- Conversational ticketing inside Microsoft Teams
- Endpoint protection and patch automation
- Proactive support with GoPilot AI insights
❌ Những gì bạn sẽ mất:
- The very low latency of the DeskRT codec
- Free personal use with no time limit
- The simple one-code connection flow
📋 Cách chuyển đổi:
- Export your AnyDesk remote desktop contacts list
- Create a GoTo Resolve account and add agents
- Install the agent on each device and connect Teams
🔄 Switching from GoTo Resolve to AnyDesk?
✅ Những lợi ích bạn sẽ nhận được:
- Faster remote sessions with lower latency
- A lighter app with quick setup
- Free use for personal projects
❌ Những gì bạn sẽ mất:
- The built-in ticketing and help desk
- Endpoint protection and IT automation
- Conversational ticketing in Microsoft Teams
📋 Cách chuyển đổi:
- Close any open GoTo Resolve support sessions
- Download and install AnyDesk on each computer
- Set up unattended access with a saved password
What Our Review Didn’t Cover
This comparison focused on small and midsize business support. We did not test large enterprise rollouts or custom Ultimate plans in depth. Our notes are based on the June 2026 versions of each app, so features may change. If you manage hundreds of remote devices, your priorities may differ from what we covered here.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | GoTo Resolve |
| ⚡ Tốc độ & Hiệu suất | AnyDesk |
| 🚀 Truy cập từ xa cốt lõi | AnyDesk |
| 🎫 Bộ phận bán vé & Hỗ trợ kỹ thuật | GoTo Resolve |
| 🛡️ Endpoint Protection | GoTo Resolve |
| 👶 Dễ sử dụng | AnyDesk |
| 📱 Mobile Device Support | AnyDesk |
| 🏆 Người chiến thắng chung cuộc | AnyDesk |
🏆 NGƯỜI CHIẾN THẮNG: ANYDESK
AnyDesk wins four of seven categories.
Phù hợp nhất cho: Fast remote access, low-latency remote control, mobile device support, and free personal use.
AnyDesk and GoTo Resolve are two very different products.
AnyDesk is a fast, lean remote desktop tool for quick connections.
GoTo Resolve is an all in one IT suite with ticketing and automation.
GoTo Resolve is the better fit for a busy support team that needs a help desk and endpoint protection in one place.
But if you mainly need to connect to a remote device quickly and securely, AnyDesk is the better choice for most users.
So sánh chi tiết hơn về AnyDesk
Here’s how AnyDesk stacks up against other phần mềm truy cập từ xa:
AnyDesk thắng ở các điểm sau: Lighter app size, lower latency through DeskRT, often cheaper licensing.
TeamViewer vượt trội nhờ: Bigger feature set, wider enterprise adoption, more built-in integrations.
AnyDesk so với Splashtop
AnyDesk thắng ở các điểm sau: Cross-platform reach on Linux, custom branding, on premises hosting on your own network.
Splashtop thắng nhờ: Flat per-user pricing, strong streaming for creative work, simple team plans.
AnyDesk thắng ở các điểm sau: Faster session performance, mobile-to-PC control, free personal use.
RemotePC thắng thế ở các điểm sau: Cheaper annual deals for many computers, simple flat tiers, easy device count scaling.
More of GoTo Resolve Compared
Here’s how GoTo Resolve stacks up against other IT support tools:
So sánh GoTo Resolve và TeamViewer
GoTo Resolve thắng thế ở các điểm sau: Built-in ticketing, conversational ticketing in Teams, lower entry price.
TeamViewer vượt trội nhờ: Raw remote-control speed, broader device list, longer track record.
GoTo Resolve vs BeyondTrust
GoTo Resolve thắng thế ở các điểm sau: Simpler setup, friendlier price for small teams, faster onboarding for new users.
BeyondTrust thắng nhờ: Deeper privileged access security, heavy compliance controls, large enterprise scale.
So sánh GoTo Resolve và ISL Online
GoTo Resolve thắng thế ở các điểm sau: All in one IT management, endpoint protection, GoPilot AI automation.
ISL Online thắng trên: Flexible self-hosting, pay-per-use options, strong support for many languages.
Câu hỏi thường gặp
AnyDesk có an toàn để sử dụng không?
Yes, when used carefully. AnyDesk encrypts every connection with AES-256 and TLS 1.2. The risk comes from scams, so never share your access code with strangers.
AnyDesk có giá bao nhiêu?
AnyDesk is free for personal use. Paid business plans start at $32.31 per month, billed annually, with custom pricing on the Ultimate tier for larger setups.
GoTo Resolve làm gì?
GoTo Resolve is an all in one IT suite. It combines remote support, ticketing, and endpoint management so a support team can fix issues quicker from one dashboard.
GoTo Resolve có miễn phí không?
There is a limited free plan. It supports up to three agents, three devices, and three remote-control sessions per month. A 14-day free trial needs no card.
AnyDesk có rẻ hơn TeamViewer không?
In most cases, yes. AnyDesk licensing usually costs less than TeamViewer for similar features. Exact savings depend on your team size and the plan you choose.
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