Monday CRM vs ClickUp: Which is Right for You in 2025?

Choosing the right CRM can feel overwhelming, right?

You’re juggling projects, clients, and deadlines.

Do you have time to wade through endless software options? 

Investing in a CRM is frustrating, especially when you realize it’s missing key features or too complex to use. 

This article clearly and concisely breaks down Monday CRM vs ClickUp. We’ll compare features, pricing, and who each platform best serves. 

Overview

We’ve tested Monday CRM and ClickUp, exploring their features, interfaces, and overall usability. 

Our hands-on experience, combined with user feedback and expert reviews, informs this detailed comparison, helping you make an informed decision.

What is Monday CRM?

Okay, let’s talk about Monday CRM. It’s designed to be a flexible platform.

Think of it as a central hub for managing your customer relationships.

You can track leads, automate sales processes, and collaborate with your team all in one place. It’s very visual, which some people like.

Also, explore our favorite Monday CRM alternatives…

Key Benefits

• Visual Workflows: See your projects come to life with colorful boards and timelines. It’s like a Kanban board on steroids!
• Easy Collaboration: Share boards with your team, assign tasks, & keep everyone on the same page. No more endless email chains!
• Tons of Integrations: Connect Monday CRM with your favorite apps, such as Gmail, Slack, and Zoom.
• Customizable Templates: Get a head start with pre-built templates for marketing campaigns, content calendars, and more.

Pricing

All the plans will be billed annually.

• Basic: $12/seat/month.
• Standard: $17/seat/month.
• Pro: $28/seat/month.
• Enterprise: Custom Pricing based on your needs.

What is ClickUp?

Now, let’s shift gears to ClickUp. It’s more than just a CRM.

Think of it as an all-in-one productivity platform.

It handles project management, task tracking, and CRM functions.

It’s very feature-rich, which can be both a blessing and a curse.

Also, explore our favorite ClickUp alternatives…

Key Benefits

• Customization: ClickUp is super flexible. You can tailor it to fit your exact workflow. Seriously, almost everything is customizable.
• Collaboration: It’s built for teamwork. Real-time editing, comments, and assigned tasks make working together easier.
• Integrations: Connect ClickUp with other tools you already use, like Slack or Google Drive. This streamlines your workflow.
• Free Plan: They offer a generous free plan, perfect for trying it out or for smaller teams.

Pricing

• Free: Best for personal use.
• Unlimited: $7/user.
• Business: $12/user.
• Enterprise: Contact them for custom pricing based on your requirements.

Feature Comparison

Let’s compare Monday CRM and ClickUp.

We’ll examine key features and highlight each platform’s strengths and weaknesses to help you decide which management software best suits your needs.

1. Core Functionality: CRM vs All-in-One

• Monday.com: Primarily a CRM, Monday.com excels at managing customer relationships, sales pipelines, and lead tracking. While it does offer work management features, its core strength lies in CRM.
• ClickUp: ClickUp is a comprehensive project management tool that includes CRM functionality. Like Asana, Jira, and other management tools, it aims to be a single tool that handles everything from task and resource management to client interactions.

2. Customization

• Monday.com: Monday.com shines with its ability to customize workflows, dashboards, and custom fields. You can tailor it to your exact sales process.
• ClickUp: ClickUp offers extensive customization, allowing users to create particular views, subtasks, and workflows. This flexibility can be powerful, but it also means a steeper learning curve for new users.

3. Project Management

• Monday.com: While Monday.com has project management features, it’s not its primary focus. It’s suitable for managing sales projects and related tasks.
• ClickUp: ClickUp is a robust pm tool built for project management. It offers Gantt charts, dependencies, and advanced task management features.

4. Integrations

• Monday.com: Monday.com integrates with many popular tools, including Zapier, which expands its capabilities. This streamlines workflows by connecting to other apps.
• ClickUp: ClickUp also integrates with many tools, including Zapier, allowing automated workflows and data syncing.

5. Collaboration

• Monday.com facilitates team collaboration through shared boards, comments, and @mentions, helping team members stay aligned.
• ClickUp: ClickUp offers strong collaboration features, including real-time editing, commenting, and task assignments.

6. User Interface

• Monday.com: Monday.com’s interface is visually appealing and intuitive, which is relatively easy for new users to understand.
• ClickUp: Due to its sheer number of features, ClickUp’s interface can initially be overwhelming to learn.

7. Time Tracking

• Monday.com: Monday.com offers time-tracking capabilities, allowing users to track how long tasks take.
• ClickUp: ClickUp also includes time tracking, providing insights into productivity and project timelines.

What to Look for When Choosing CRM Software?

Beyond the specific features we discussed, here are some additional factors to consider:

• Scalability: Can the CRM grow with your business?
• Mobile App: Is there a robust mobile app for on-the-go access?
• Customer Support: What level of support is offered?
• Training Resources: Are there adequate training materials for your team?
• Security: What security measures are in place to protect your data?
• Trial Period: Does the vendor offer a trial period to test the software?
• User Reviews: What are other users saying about the CRM?
• Industry Specific Needs: Does the CRM cater to your industry’s requirements?
• Budget: Consider the total cost of ownership, including implementation and training.

Final Verdict

So, which one wins? It depends.

If your main focus is managing customer relationships and sales, Monday CRM is likely the better choice.

Its visual interface and substantial customization make it great for CRM tasks.

However, if you need a genuinely all-in-one platform for project management and CRM.

ClickUp is worth considering. It has more features and is generally more affordable.

We’ve used both extensively, and this breakdown reflects our real-world experience. Ultimately.

The best CRM is the one that fits your specific needs and workflow.

Consider what’s most important for your business and choose accordingly.

More of Monday CRM

Here’s a brief comparison of Monday CRM with these software solutions:

• Monday CRM vs Gohighlevel: Monday CRM offers visual project management and team collaboration for diverse workflows. At the same time, GoHighLevel is an all-in-one platform emphasizing sales and marketing automation with lead generation capabilities.
• Monday CRM vs Pipedrive: Monday CRM is a versatile work operating system with robust project and team management. Pipedrive is a sales-focused CRM known for its visual pipeline management and deal-closing features.
• Monday CRM vs Keap: Monday CRM provides highly customizable visual workflows for team collaboration and customer management, while Keap offers powerful sales and marketing automation designed for small businesses.
• Monday CRM vs ActiveCampaign: Monday CRM focuses on visual collaboration and customizable dashboards for project and customer relationship tracking, whereas ActiveCampaign excels in advanced email marketing automation, segmentation, and detailed analytics.
• Monday CRM vs Hubspot: Monday CRM offers a flexible, visual platform for managing projects and customer data, while HubSpot provides a comprehensive suite of marketing, sales, and customer service tools.
• Monday CRM vs Clickfunnels: Monday CRM is a flexible work OS with strong CRM capabilities; ClickFunnels is primarily a sales funnel builder for creating landing pages and automating sales conversion processes.
• Monday CRM vs Folk: Monday CRM provides highly customizable visual workflows and collaboration for diverse teams; Folk focuses on intuitive, collaborative contact management and enrichment with a simple interface.
• Monday CRM vs Instantly: Monday CRM is a flexible work OS with CRM functionalities for visual pipeline management; Instantly specializes in automated cold email outreach and high-volume lead generation.
• Monday CRM vs ClickUp: Monday CRM prioritizes visual and user-friendly project and work management; ClickUp is an all-in-one productivity platform offering extensive features for task management, CRM, and more.
• Monday CRM vs Capsule CRM: Monday CRM provides extensive customization for workflows and projects, integrating CRM functionalities; Capsule CRM is a simpler, more affordable contact manager primarily focused on sales tracking.
• Monday CRM vs Insightly: Monday CRM offers a highly customizable platform for managing projects and customer relationships, whereas Insightly provides a more traditional CRM with integrated project management.
• Monday CRM vs Freshsales CRM: Monday CRM is a versatile work OS with CRM features for customizable tracking. At the same time, Freshsales CRM is a dedicated sales CRM with AI-powered lead management and automation.
• Monday CRM vs Salesforce: Monday CRM offers a flexible, visual, and highly customizable platform for various business needs; Salesforce is an enterprise-level CRM with extensive, deep features for complex sales and marketing operations.
• Monday CRM vs Zendesk: Monday CRM excels in visual project management and team collaboration for sales and other functions. At the same time, Zendesk is a specialized customer service platform focused on ticketing and support.

More of ClickUp

Here’s a brief comparison of ClickUp with these software solutions:

• ClickUp vs Gohighlevel: ClickUp is an all-in-one work management platform with strong project management and customizable CRM. GoHighLevel is a dedicated marketing and sales automation platform focused on lead generation and conversion.
• ClickUp vs Pipedrive: ClickUp offers a comprehensive work management solution with flexible CRM capabilities, while Pipedrive is a sales-focused CRM designed for visual sales pipeline management and deal tracking.
• ClickUp vs Keap: ClickUp is a versatile platform for project management and customizable CRM, while Keap is a powerful CRM and marketing automation tool that emphasizes lead nurturing and sales processes.
• ClickUp vs ActiveCampaign: ClickUp provides a flexible platform for task, project, and basic CRM management, whereas ActiveCampaign excels in advanced marketing automation, email campaigns, and customer segmentation.
• ClickUp vs Hubspot: ClickUp is a highly customizable project management and work OS with integrated CRM features, while HubSpot offers a comprehensive suite of tools for marketing, sales, and customer service.
• ClickUp vs Clickfunnels: ClickUp is an all-in-one work management platform; ClickFunnels is primarily a sales funnel builder for creating landing pages and automating sales funnels.
• ClickUp vs Folk: ClickUp is a robust work management solution with customizable CRM functionalities, while Folk focuses on collaborative contact management and relationship tracking.
• ClickUp vs Instantly: ClickUp is a versatile platform for project management and diverse workflows, while Instantly specializes in cold email outreach, deliverability optimization, and automated email campaigns.
• ClickUp vs Capsule CRM: ClickUp is a comprehensive work management and customizable CRM platform, whereas Capsule CRM is a straightforward, user-friendly CRM focused on managing contacts and sales opportunities.
• ClickUp vs Insightly: ClickUp is a flexible platform for project management and adaptable CRM. Insightly is a dedicated CRM offering a strong sales pipeline and project management features within a CRM context.
• ClickUp vs Freshsales: ClickUp is an all-in-one work management tool with adaptable CRM capabilities, whereas Freshsales CRM is a specialized sales CRM with advanced automation, lead scoring, and reporting.
• ClickUp vs Salesforce: ClickUp is a versatile work management platform with customizable CRM, while Salesforce is an enterprise-grade CRM with extensive features for sales, service, and marketing automation.
• ClickUp vs Zendesk: ClickUp offers an all-in-one workspace for tasks, projects, and customizable CRM, while Zendesk is a leading customer service platform primarily focused on ticketing and support.

Frequently Asked Questions