Keap vs Thryv: Deep CRM Comparison in 2025

by | Last updated Jun 2, 2025

Winner
keap
9.0
  • Automation Builder
  • CRM
  • Email & Text
  • Landing Pages
  • Sales Pipeline
  • Free plan available
  • Paid Plans from $249/month
Runner Up
Thryv
7.5
  • Website Analytics
  • Social Media Management
  • Billing & Invoicing
  • Team Chat
  • Campaign Analytics
  • Free plan available
  • Paid Plans from $244/month
keap vs thryv

Feeling lost in a sea of customer info? It’s tough, right?

You’ve got leads, contacts, and sales to track, and it’s all scattered.

Keeping it together is a real headache.

Imagine missing out on a big sale because you forgot to follow up. Or worse, confusing customers because you don’t have their details handy. 

But here’s the good news. There are tools like Keap and Thryv.

We will dive deep into Keap vs Thryv and show you which can solve your problems and help you win.

Overview

We’ve spent weeks getting our hands dirty, testing Keap and Thryv. 

We set up campaigns, tracked leads, and pushed each platform to its limits.

This isn’t just theory; it’s real-world experience driving our comparison.

Keap CRM

Ready to see if Keap is the CRM you’ve been looking for? See how it can change your Business!

9out of 10

Pricing: It has a free plan. Paid plan starts at $249/month

Key Features:

  • Sales and Marketing Automation
  • Email Marketing
  • Reporting and Analytics
THRYV CTA

Join the 25,000+ small businesses successfully using Thryv for their customer relationship management!

7.5out of 10

Pricing: It has a free plan. The premium plan starts at $244/month.

Key Features:

  • Marketing automation
  • Online scheduling
  • Payment processing

What is Keap?

Ever feel like you’re juggling too many things at once? Keap gets that.

It’s a CRM designed to simplify your business. Think of it as your all-in-one tool for sales and marketing.

Keap helps you organize contacts, automate tasks, and close more deals.

It’s especially great for small businesses and entrepreneurs who want to save time and grow faster.

Also, explore our favorite Keap alternatives

Keap CRM
Keap CRM
9.0

Ready to see if Keap is the CRM you’ve been looking for? Thousands of businesses trust Keap. Join them and see how it can change your Business!

Key Benefits

Keap’s strengths lie in its automation capabilities and e-commerce integrations. Here are some of its best features:

  • Visual campaign builder: Easily create automated email sequences and workflows to nurture leads and close sales.
  • E-commerce integrations: Connect your online store and automate order processing, fulfillment, and customer follow-up.
  • Sales pipeline management: Track deals, manage your sales process, and identify bottlenecks.
  • Appointments and scheduling: Schedule meetings and appointments with ease, eliminating back-and-forth emails.
  • Detailed reporting and analytics: Track your progress, identify areas for improvement, and make data-driven decisions.

Pricing

Pricing: Starts at $249/month, and chat with them to get their features.

keap pricing

Pros

  • Robust automation features
  • User-friendly interface
  • Excellent customer support
  • Integrates with many other apps.
  • Offers a mobile app.
  • Great for small businesses.

Cons

  • Limited customization options.
  • Some features feel basic.
  • Reporting could be more robust.
  • Not ideal for complex sales processes

What is Thryv?

Thryv is more than just a CRM.

It’s an all-in-one business management platform.

Think of it as your one-stop shop for everything from scheduling appointments to managing your online presence. 

It’s designed to help you streamline your operations and grow your business.

Also, explore our favorite Thryv alternatives

THRYV CTA
Thryv
7.5

Join the 25,000+ small businesses successfully using Thryv for their customer relationship management! Get your site properly configured today.

Key Benefits

  • Centralized hub: Manage all your business needs in one place.
  • Automated marketing: Reach more customers with less effort.
  • Online scheduling: Let clients book appointments 24/7.
  • Accept payments online: Get paid faster and easier.
  • Reputation management: Monitor and improve your online reviews.

Pricing

  • Command Center: Free dedicated business line.
  • Business Center: $244/month.
  • Marketing Center: $244/month.
Thryv Pricing

Pros

  • All-in-one solution.
  • Saves time and money.
  • Improved Online Presence
  • Time-Saving Automation
  • Improves customer experience.

Cons

  • Mobile App Needs Improvement
  • Limited customization options.
  • Not Ideal for Every Industry
  • Learning curve for some features.

Feature Comparison

Let’s break down the core features of Keap and Thryv.

We’ll look at what each platform brings to the table and how they stack up for business owners to use in the real world.

1. Customer Relationship Management

Keap, previously known as Infusionsoft, is built around strong customer relationship management.

Its dashboard provides a clear view of contacts and their activity. 

Thryv also offers CRM, but it’s more focused on overall business growth and less on granular contact tracking.

Both systems help you manage customer data, but Keap excels at detailed relationship tracking.

Keap CRM

2. Marketing Automation Tools

Both platforms offer automation tools, but Keap’s are more advanced.

Keap’s marketing automation lets you build complex workflows and trigger actions based on customer behavior.

Thryv’s automation is simpler, focusing on basic tasks like sending reminders.

If you need in-depth marketing campaigns, Keap is likely the better fit.

3. Marketing and Sales Features

Keap shines with its marketing and sales integration.

It combines CRM, email campaigns, and sales pipelines seamlessly.

Thryv also offers sales features, but they’re less integrated.

Keap provides a smoother flow from lead capture to closing deals.

4. Email Campaigns and Landing Page Creation

Keap’s email campaigns are highly customizable, and its landing page builder is powerful.

Thryv offers basic email marketing and landing pages, but they’re not as flexible.

If you need advanced marketing campaigns with professional designs, Keap has the edge.

5. Dashboard and Analytics

Keap’s robust dashboard and analytics provide detailed insights into your marketing and sales performance.

Thryv offers analytics, but they’re less in-depth.

Keap gives you more data to make informed decisions for business growth.

THRYV Social Media Management

6. Contact Us and Support

Both platforms offer support, but Keap has a wider range of options, including phone, email, and chat.

Thryv’s support is also available, but the level of detail varies.

Consider checking each platform’s specific support packages if you need extensive support.

7. Business Growth and Overall Functionality

Thryv aims to be an all-in-one platform for small business owners, covering everything from CRM to online presence.

Keap focuses more specifically on marketing automation and sales.

While both platforms provide valuable functionality, Keap focuses more on sales and marketing, while Thryv is more broad.

What to Look for When Choosing CRM Software?

  • Scalability: Can the CRM grow with your business?
  • Mobile App: Is there a robust mobile app for on-the-go access?
  • Customer Support: What level of support is offered?
  • Training Resources: Are there adequate training materials for your team?
  • Security: What security measures are in place to protect your data?
  • Trial Period: Does the vendor offer a trial period to test the software?
  • User Reviews: What are other users saying about the CRM?
  • Industry-Specific Needs: Does the CRM cater to your industry’s requirements?
  • Budget: Consider the total cost of ownership, including implementation and training.

Final Verdict

After thorough testing, we lean towards Keap for businesses prioritizing advanced marketing and sales automation.

Its robust CRM, detailed analytics, and powerful automation tools make it a strong choice.

If your focus is comprehensive business management with a broader scope, Thryv is a solid option.

However, Keap’s specialized features provide a clear advantage for those seeking to maximize lead conversion and refine marketing campaigns.

We’ve seen firsthand how these platforms perform, and our recommendation is based on practical experience, not just theory.

More of Keap

Here’s a comparison of Keap with various alternatives:

  • Keap vs GoHighLevel: Keap is strong for small business automation and CRM. GoHighLevel offers a more comprehensive all-in-one platform for agencies, with broader marketing and sales tools.
  • Keap vs Pipedrive: Keap excels in marketing automation and integrated sales. Pipedrive focuses more on visual sales pipeline management and deal tracking.
  • Keap vs ActiveCampaign: Keap provides an all-in-one business automation solution for service-based small businesses. ActiveCampaign specializes in sophisticated email marketing and customer experience automation.
  • Keap vs HubSpot: Keap integrates CRM, marketing automation, and e-commerce for small businesses. HubSpot offers a broader suite of hubs for sales, marketing, service, and content, suitable for various business sizes.
  • Keap vs ClickFunnels: Keap offers CRM, marketing automation, and e-commerce. ClickFunnels is primarily a sales funnel and landing page builder with some lead collection functionality.
  • Keap vs Folk: Keap provides robust sales and marketing automation with deep customization. Folk offers a simpler, user-friendly interface focused on collaborative contact management.
  • Keap vs Instantly: Keap is a comprehensive CRM and automation platform for sales and marketing. Instantly specializes in outbound sales outreach and lead generation.
  • Keap vs ClickUp: Keap is a dedicated CRM with strong sales and marketing automation. ClickUp is a versatile project management tool that can be configured as a CRM.
  • Keap vs Monday CRM: Keap is a dedicated CRM focused on small business sales and marketing automation. Monday CRM is a flexible work OS with strong customizable CRM capabilities for collaborative workflows.
  • Keap vs Capsule CRM: Keap offers advanced marketing automation and integrated business solutions. Capsule CRM is designed for simplicity and affordability, ideal for small—to medium-sized businesses.
  • Keap vs Insightly: Keap focuses on robust marketing automation and lead management. Insightly provides contact and project management with workflow automation, suitable for small—to mid-sized businesses.
  • Keap vs Freshsales CRM: Keap offers strong automation and is geared towards small businesses. Freshsales CRM is known for its affordability, user-friendly interface, and broad integrations.
  • Keap vs Salesforce: Keap is tailored for small business CRM and marketing automation. Salesforce is a highly customizable, scalable, industry-leading CRM for businesses of all sizes, especially enterprises.

More of Thryv

Here’s a brief comparison of Thryv with these software solutions:

  • Thryv vs Gohighlevel: Thryv is an all-in-one business management platform tailored for small businesses, offering online presence and payment solutions. GoHighLevel provides a comprehensive sales and marketing platform for agencies with robust automation.
  • Thryv vs Pipedrive: Thryv is a broad business management tool with integrated CRM; Pipedrive specializes in visual sales pipeline management, ideal for sales teams.
  • Thryv vs ActiveCampaign: Thryv provides an integrated platform for local business management and customer interaction; ActiveCampaign excels in sophisticated marketing automation, segmentation, and detailed analytics.
  • Thryv vs Hubspot: Thryv is designed as a comprehensive platform for small business operations, including client management and marketing; HubSpot offers a wider suite of marketing, sales, and service tools for businesses of all sizes.
  • Thryv vs Clickfunnels: Thryv is an all-in-one business management platform; ClickFunnels is specifically designed for building sales funnels, landing pages, and automating sales processes.
  • Thryv vs Folk: Thryv is a comprehensive business management system with integrated CRM; Folk is a more focused, collaborative contact management tool with an emphasis on organization.
  • Thryv vs Instantly: Thryv offers a broad suite for small business management, including online presence and payments; Instantly specializes in automated cold email campaigns for sales outreach.
  • Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
  • Thryv vs Monday CRM: Thryv provides an integrated solution for small business management and client interaction; Monday CRM focuses on highly customizable visual workflows and project-centric CRM capabilities.
  • Thryv vs Capsule CRM: Thryv is a comprehensive business management platform with CRM features; Capsule CRM is a simpler, user-friendly CRM focused on contact management and sales pipeline tracking.
  • Thryv vs Insightly: Thryv provides an all-in-one platform for small business operations, including scheduling and payments; Insightly offers a more robust CRM with an advanced sales pipeline and project management functionalities.
  • Thryv vs Freshsales: Thryv is an all-in-one business management platform for local businesses; Freshsales CRM specializes in robust sales automation, lead scoring, and in-depth sales reporting.
  • Thryv vs Salesforce: Thryv is an integrated platform for small business management; Salesforce is a highly customizable, scalable, enterprise-level CRM with extensive sales, marketing, and service capabilities.

Frequently Asked Questions

Is Keap better than Thryv for small businesses?

Keap excels in marketing automation and sales, which is ideal if those are your priorities. Thryv offers broader business management tools. The “better” choice depends on your specific needs and whether you prioritize marketing or overall business management.

What are the key differences between Keap’s Infusionsoft and Thryv?

Keap’s Infusionsoft is known for its advanced CRM and marketing automation. Thryv focuses on various business functions, including online presence and customer communication. Keap is more specialized, and Thryv is more all-in-one.

Which platform offers better marketing automation tools?

Keap offers more sophisticated marketing automation tools, allowing complex workflows and detailed campaign management. Thryv provides simpler automation features that are suitable for basic tasks. If you need in-depth marketing campaigns, Keap is the stronger option.

Does Thryv have a customer relationship management system?

Thryv includes a CRM system, but it’s part of a broader business management platform. Keap’s CRM is more specialized and detailed. Thryv’s CRM is integrated with other business tools, offering a holistic view.

Is Keap or Thryv easier to use?

Thryv is generally considered easier for beginners due to its all-in-one approach. Keap, with its advanced features, may have a steeper learning curve. If you’re new to CRM, Thryv might be a less daunting start.