I Tested ISL Online for 60 Days — My 2026 Verdict

Is ISL Online Worth It?

★★★★★ 4/5

Quick Verdict: ISL Online is a solid remote desktop software for IT teams who need secure, fast remote support. It handles unattended access, screen sharing, and file transfer without the bloat. After 60 days of testing, I found it reliable and easy to use. The pricing structure is fair for what you get.

✅ Best For:

IT professionals and help desk teams who need secure remote access with unlimited users and dispositivi

❌ Skip If:

You need a free personal tool or want tons of third-party app connections

📊 Users	5,000+ businesses	🎯 Best For	IT support & help desks
💰 Price	$16.90/month	✅ Top Feature	Unlimited users & devices
🎁 Free Trial	15 days, all features	⚠️ Limitation	No built-in ticketing

How I Tested ISL Online

Tired of slow, clunky remote desktop software?

You connect to a client’s computer. The screen lags. The session drops. You waste 20 minutes just getting back in.

Sound familiar?

Enter ISL Online.

I tested this remote desktop solution for 60 days on real projects. In this ISL Online review, I’ll show you everything. The good, the bad, and whether it’s worth your money in 2026.

ISL Online

Provide remote support to any computer in seconds. ISL Online gives IT professionals secure remote access with unlimited users and devices. Trusted by over 5,000 businesses worldwide. Start your free 15-day trial today.

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Che cos'è ISL Online?

ISL Online is a remote desktop software that lets you see and control another computer from a distance.

Think of it like a window into someone else’s screen. You can fix problems, share files, and manage remote devices. All from your own desk.

Here’s the simple version:

ISL Online gives IT professionals the tools to provide remote support fast. You connect to a user’s machine with a session code. Then you have full control to fix whatever’s broken.

The tool focuses on sicurezza and speed. ISL Online uses AES-256 encryption to protect your dati during every remote session.

Unlike TeamViewer, ISL Online offers unlimited users and devices on every plan. No surprise fees. No device caps.

Chi ha creato ISL Online?

Jure Pompe, Damjan Pipan, and Gregor Pipan started XLAB in 2001 in Ljubljana, Slovenia.

They launched ISL Online in 2003 as one of their first products. The three founders were friends from scuola who wanted to build something great.

Today, ISL Online has:

• Over 5,000 Attività commerciale customers in 100+ countries
• A leading market share in Giappone
• 22 years with zero security breaches

The company is based in Ljubljana, Slovenia. In 2025, ISL Online was acquired by PDQ, a major gestione degli endpoint azienda.

I principali vantaggi di ISL Online

Here’s what you actually get when you use ISL Online:

• Connect to any computer in seconds: ISL Light is only 600KB. Your end users download it fast. No long setup. No complicated login codes. You start helping people right away.
• Support unlimited users and devices: Every ISL Online plan lets you add unlimited users and managed devices. No extra fees for more machines. This saves IT departments real money.
• Keep your data safe with maximum security: AES-256 encryption protects every connection. Two factor authentication adds another layer. ISL Online has never been breached in 22 years. That matters for health care and regulated industries.
• Work across all platforms: ISL Online works on Windows, Mac, and Linux. It also supports Android and iOS devices. You can provide remote support from your phone or tablet.
• Access unattended remote computers anytime: Set up ISL AlwaysOn on client machines. Then connect whenever you need to. No one needs to be at the other end. Great for after-hours fixes.
• Get real human support when you need it: ISL Online provides live chat support to all users. Even those on the free trial period. Their team responds fast and solves technical issues quickly.
• Save money with simple pricing: The pricing structure has no hidden fees. No add-ons that stack up. You pay one price and get everything. Unlike TeamViewer’s confusing tiers.

Best ISL Online Features

Let’s look at the standout features that make ISL Online a great tool for IT professionals.

1. OEM Remote Control

ISL Online lets you white-label the entire remote support experience. You can add your company logo, colors, and branding to the software.

Your clients see your brand. Not ISL Online’s. This is perfect for managed service providers who offer support to multiple businesses.

Standard customization options are built into every plan. You don’t need to be a developer to set it up.

2. Control Remote Desktop

This is the core of ISL Online. You get full control of a remote user’s machine with just a few clicks.

The remote desktop connection feels smooth. You can switch between multiple monitors on the remote computer. Mouse movements and keyboard input respond fast.

ISL Online also supports administrative mode. This gives you admin rights on the remote machine. You can install software, change settings, and fix deep system problems.

3. Security Fine-Tuning

Security is where ISL Online really shines. You get full control over device permissions and access settings.

Set an access password for each unattended machine. Enable two factor authentication for your team. Control who can connect and when.

ISL Online meets security standards for regulated industries like health care and government. Your sensitive information stays protected at all times.

4. Managed Private Cloud

Want your own private cloud? ISL Online offers this for enterprise plans.

You get a dedicated server just for your company. All your remote sessions run on your own secure setup. No shared resources.

This is ideal for companies with strict data rules. You keep full control over where your data lives. Perfect for large IT environments that handle sensitive information.

5. Administration

ISL Online gives you powerful administration tools to manage your entire team.

You can set device permissions for each user. Control who accesses what. See who’s connected and for how long.

The administrator rights panel is clean and intuitive. Even non-tech managers can handle basic admin tasks without help.

6. Easy File Transfer

ISL Online makes file transfer between connected computers extremely easy.

The built-in file manager lets you drag and drop files. Send documents, install programs, or pull logs from remote machines.

All transfers happen through the same encrypted connection. Your data stays secure during every file move.

7. Session Recording

Every remote session can be recorded. This is a unique feature that many competitors skip.

Session recording helps you train new team members. It also creates an audit trail for compliance. You can review what happened during any support call.

This is one of the most useful and unique features for IT teams that need to track their work. Anyone who needs to receive support can feel safe knowing every action is logged.

8. Custom Branding

Your clients see your brand on every remote support screen. Not ISL Online’s.

Custom branding goes beyond just a logo. You can change colors, testo, and even the session links your clients use.

This makes your business look more professional. Your clients trust you more when everything matches your brand.

9. Chat

ISL Online includes a built-in chat feature for every remote session.

Talk to your end users while you fix their computer. Share session links, send instructions, or explain what you’re doing.

You can also use it for audio and video calls. No need for a separate app to communicate during remote assistance.

ISL Online Pricing

Prova gratuita: Yes. 15 days with access to all essential features. No credit card needed.

Garanzia di rimborso: Contact support for refund options within the trial period.

Is ISL Online Worth the Price?

Yes. ISL Online offers fair pricing for what you get. The Standard plan at $34.90/month gives you everything most IT teams need.

Compare that to TeamViewer Business at $42.90/month. ISL Online gives you more users and devices for less money.

You’ll save money if: You support many remote computers and need unlimited users. ISL Online’s pricing structure won’t punish you for growing.

You might overpay if: You only need to connect to one or two machines. A cheaper option like Getscreen would work fine.

Can You Trust ISL Online?

Security matters when you’re giving someone control of your computer. Here’s what you should know:

Crittografia: ISL Online uses AES-256 end-to-end encryption. This is military-grade protection for your remote sessions and data.

Politica sulla riservatezza: ISL Online does not log session content. Your secure connections stay private. They comply with international security standards.

Track Record: 22 years without a single data breach. That’s a strong record for any remote desktop software company.

Company Location: XLAB is based in Slovenia, Europe. European privacy laws apply to how they handle your data.

My take: ISL Online takes maximum security seriously. The two factor authentication, access password options, and encryption make it one of the safest remote access tools I’ve tested. I’d trust it for regulated industries.

ISL Online Pros and Cons

✅ What I Liked

❌ What Could Be Better

Is ISL Online Right for You?

✅ ISL Online is PERFECT for you if:

• You’re an IT professional who needs to manage remote computers daily
• You need secure remote access for a growing team with no user caps
• You work in a regulated industry that demands maximum security
• You want a remote desktop solution that’s extremely easy to set up

❌ Skip ISL Online if:

• You need a free personal remote access tool
• You want tons of third-party integrations and add-ons
• You prefer a tool with a built-in ticketing system

My recommendation:

If you’re an IT team that needs reliable, secure remote support without paying per user, ISL Online is a smart pick. It won’t wow you with fancy extras. But it does the core job better than most.

ISL Online vs Alternatives

How does ISL Online stack up? Here’s the competitive landscape:

Quick picks:

• Best overall: TeamViewer — most features and widest adoption
• Best budget option: Splashtop — incredibly cheap yearly pricing
• Best for beginners: Getscreen — simplest setup of them all
• Best for security: ISL Online — 22 years breach-free with top encryption

🎯 ISL Online Alternatives

Looking for ISL Online alternatives? Here are the top options:

• 👶 Getscreen: Super lightweight and beginner-friendly. Great for small teams who need quick remote access without the learning curve.
• 🌟 TeamViewer: The biggest name in remote desktop. Offers the most advanced features but costs more and has a steeper learning curve.
• ⚡ AnyDesk: Known for fast connections and low latency. Good for teams that need speed above all else. Handles mobile support well.
• 💰 Paraspruzzi: Budget-friendly with strong remote support tools. Perfect for piccole imprese watching their spending on remote access.
• 🔧 PC remoto: Simple and straightforward remote desktop software. Best for individuals and small teams who need basic remote control.
• 🔒 Connessione RealVNC: The original VNC technology. Strong security and cross-platform support. Good for Linux-heavy IT environments.
• 🏢 Vai a Risolvi: Full IT management platform with built-in remote support. Best for teams that need ticketing and endpoint management too.
• 🚀 Oltre la fiducia: Enterprise-grade remote support with privileged access management. Built for large organizations with strict security needs.

⚔️ ISL Online Compared

Here’s how ISL Online stacks up against each competitor:

• ISL Online contro Getscreen: ISL Online wins on security and scale. Getscreen wins on price and simplicity for basic needs.
• ISL Online contro TeamViewer: ISL Online is cheaper with unlimited users. TeamViewer has more integrations and brand recognition.
• ISL Online vs AnyDesk: ISL Online offers better security features. AnyDesk wins on raw connection speed and lower latency.
• ISL Online contro Splashtop: ISL Online has stronger admin tools. Splashtop is much cheaper for basic remote access needs.
• ISL Online vs RemotePC: ISL Online wins on enterprise features. RemotePC is simpler and more budget-friendly for small setups.
• ISL Online vs RealVNC Connect: ISL Online has better support. RealVNC wins for deep Linux and Raspberry Pi environments.
• ISL Online vs GoTo Resolve: ISL Online is simpler and cheaper. GoTo Resolve offers built-in IT management and ticketing.
• ISL Online contro BeyondTrust: ISL Online is more affordable. BeyondTrust wins for enterprise-grade privileged access management.

My Experience with ISL Online

Here’s what actually happened when I used ISL Online:

The project: I managed remote support for 4 client machines. Two Windows desktops, one Mac, and one Linux server. I needed to fix connection issues, install software, and provide remote assistance.

Timeline: 60 days of daily use.

Risultati:

What surprised me: How fast the ISL Light client downloaded on users machines. At just 600KB, it was ready in seconds. Most clients didn’t even need help installing it. The intuitive interface made it extremely easy for both sides.

What frustrated me: The interface looks a bit old-school compared to newer tools. Also, I wanted more options for connecting to Android devices. Mobile support works but isn’t as smooth as desktop.

Would I use it again? Yes. For the price, ISL Online delivers solid remote control and remote support. It’s not the flashiest tool. But it works. Every time.

Considerazioni finali

Get ISL Online if: You need a reliable, secure remote desktop solution with unlimited users and devices for your IT team.

Skip ISL Online if: You need a free tool for personal use or want lots of third-party integrations.

My verdict: After 60 days, I’m impressed with ISL Online’s security and simplicity. It doesn’t try to be everything. It focuses on remote support and remote access. And it does both really well.

ISL Online is best for IT professionals who value security and fair pricing over fancy extras.

Rating: 4/5

Domande frequenti

What is the meaning of ISL Online?

ISL stands for “Internet Services Layer.” ISL Online is a remote desktop software that lets you access and control computers from anywhere. It was first built in 2001 by XLAB in Slovenia. Today it serves over 5,000 businesses in 100+ countries.

Is ISL Online safe?

Yes. ISL Online uses AES-256 end-to-end encryption for all connections. It supports two factor authentication and has a 22-year breach-free track record. It meets security standards for health care and government use. ISL Online takes your security very seriously.

Quanto costa ISL Online?

ISL Online offers a 15-day free trial at $0. Paid plans start at $16.90/month for the Starter plan. The Standard plan is $34.90/month. The Premium plan costs $54.90/month. Enterprise plans start at around $24,000/year. All plans include unlimited users.

Is ISL Online better than TeamViewer?

It depends on your needs. ISL Online is cheaper and offers unlimited users on all plans. TeamViewer has more features and integrations. ISL Online has better customer support access. TeamViewer has a steeper learning curve. For pure remote support, ISL Online offers better value.

What is the safest remote desktop software?

ISL Online is one of the safest options. It uses AES-256 encryption, two factor authentication, and has never been breached. BeyondTrust is another strong choice for enterprise security. Both offer remote access with maximum security for sensitive data and regulated industries.