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Bitrix24 vs Thryv 2026: Which One Is Actually Worth It?

da | Last updated Sep 13, 2026

Vincitore
Bitrix24
3.0
  • CRM, Tasks & Chat in One Place
  • Diagrammi di Gantt e lavagne Kanban
  • Flat Price, Not Per User
  • Built-in Sites & Online Store
  • Intelligenza artificiale del copilota Assistente
  • iOS e app per dispositivi mobili Android
  • Piani a partire da 49 dollari al mese per organizzazione.
Secondo classificato
Thryv
2.6
  • Unificato Posta in arrivo: Email, SMS & Social
  • Syncs Listings on 50+ Sites
  • Strumento di risposta alle recensioni basato sull'IA
  • Client Portal for Bookings & Pay
  • Pagamenti online ThryvPay
  • Assistenza clienti 24 ore su 24, 7 giorni su 7
  • SugarCRM parte da 59 dollari per utente al mese, oltre quattro volte il prezzo di ingresso di Pipedrive. Per un team di 5 persone, il costo minimo è di 295 dollari al mese. Il costo più elevato è giustificato se si necessita di automazione aziendale, previsioni basate sull'intelligenza artificiale e implementazione on-premise.

⚡ Verdetto rapido:

  • Prezzi: Bitrix24 starts at $49/organization/month vs Thryv at $244/month.
  • Ideale per: Bitrix24 for teams running sales and projects together. Thryv for local service businesses that live on bookings and reviews.
  • Differenza fondamentale: Bitrix24 adds project and HR tools. Thryv adds listings, reputation, and client payments.
  • La nostra scelta: Bitrix24 for most users. It costs less and covers more of your Attività commerciale.
Bitrix24 vs Thryv

Bitrix24 and Thryv both sell themselves as an all in one platform for piccole imprese.

Yet they fix very different problems.

Bitrix24 runs your CRM, tasks, and team chat from a single platform.

Thryv helps local shops book appointments, win reviews, and get paid faster.

The price gap between them is wide, too.

Panoramica

This Bitrix24 vs Thryv comparison looks at different aspects of both tools, from pricing to support.

Abbiamo esaminato la documentazione, le pagine dei prezzi e le recensioni degli utenti per ciascuna di esse.

Our writers also spent hands-on time with Bitrix24 and Thryv.

Tali annotazioni compaiono nella sezione "Cosa ha notato il nostro team" qui di seguito.

Che cos'è Bitrix24?

Bitrix24 is cloud-based CRM software with built-in collaboration tools.

It joins core CRM, project management, and team chat in one unified platform.

You can manage customer relationships, assign tasks, and hold video calls without switching apps.

All customer dati sits in one place, so your team can access it from anywhere.

It runs in your browser and through mobile apps for iOS and Android.

Startups, small and medium sized businesses, and large enterprises all use it.

Recensione onesta di Bitrix24 CRM - Guarda prima di utilizzare

Bitrix24

⭐ 3.0/5 | 💰 From $49/organization/month

Run CRM, projects, and team chat from one dashboard. One flat fee covers your whole organization.

Prezzi di Bitrix24

Here’s what Bitrix24 costs in 2026. Paid plans charge per organization, not on a per user basis.

PianoPrezzoIdeale per
Di base$49/organizzazione/meseSmall teams starting with CRM and tasks
Standard99 dollari al mese per organizzazioneGrowing teams that need 100 GB of storage
Professionale199 dollari al mese per organizzazioneCompanies that want automazione and advanced features
Impresa399 dollari al mese per organizzazioneLarge companies with many departments

Pricing verified September 2026.

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Prova gratuita: Yes. You get a 30-day free trial of the Professional plan. A free plan with limited features is also available.

Garanzia di rimborso: We found no refund guarantee in the pricing details. Test the free plan before you pay.

📌 Nota: Annual billing saves 20%, and two-year billing saves 31%. The free plan skips invoicing and workflow automazione. Chat and collaboration tools stay free for unlimited users.

⚠️ Pricing conflict: Some sources list a $39 Plus plan for 24 users. Others cap the free plan at 12 users with 5 GB of storage. We use our verified pricing data in every table. Check Bitrix24’s pricing page for current user limits.

Principali vantaggi di Bitrix24

Here’s what makes Bitrix24 worth a look:

I principali vantaggi di Bitrix24
  • Prezzi fissi: One price covers the whole team. Hiring more people won’t raise your bill.
  • CRM più progetti: Track your sales funnel and projects side by side. Gantt charts and Kanban boards come built in.
  • Built-in office suite: Crea documenti, fogli di calcolo e presentazioni inside the app. Real-time co-editing and version control keep files in sync.
  • Intelligenza artificiale del copilota: Questo Assistente AI helps you find features and finish tasks. It’s handy while you learn the layout.
  • Connected remote teams: Group chats, video calls, and voce calls keep everyone in touch. Extranet access lets outside partners join safely.
  • Sicurezza: Data is hosted on Amazon Web Services. SSL encryption adds another layer of protection.
Pagina iniziale di Bitrix24

Cosa ha notato il nostro team

Nostro scrittore signed up for Bitrix24 and explored its CRM, task, and chat tools. Here’s what stood out from that hands-on time:

Esperienza personale con Bitrix24

Bitrix24: Pro e Contro

✅ Pro
  • Flat monthly price per organization, not per user
  • CRM, tasks, chat, and documents in one app
  • Gantt charts and Kanban boards for managing projects
  • Free plan plus a 30-day Professional trial
❌ Contro
  • Curva di apprendimento ripida per i nuovi utenti
  • Busy interface can feel overwhelming at first
  • Support issues can take a while to resolve
  • Some reviews report bugs and limited customization options

Che cos'è Thryv?

Thryv is customer relationship management software built for local businesses.

Thryv Holdings, a publicly traded SaaS company based in Dallas, Texas, runs it.

The company began as a group of Yellow Pages businesses.

It has over 2,400 employees and reported $1.3 billion in 12-month revenue in June 2020.

It now supports more than 50,000 local businesses across the U.S., Canada, and Australia.

Thryv software helps you reach more customers and stay organized.

You can manage workflows, teams, and client messages anytime, from any device.

Recensione di Thryv 2026: sopravvalutato o una gemma nascosta? 4 stelle

Thryv

⭐ 2.6/5 | 💰 From $244/month

Handle bookings, reviews, and payments from one inbox. It’s shaped around local service businesses.

Prezzi Thryv

Here’s what Thryv costs in 2026. Both packages are listed as monthly prices.

PianoPrezzoIdeale per
Centro di marketing$244/meseLocal businesses growing reviews, listings, and campaigns
Mantenere$299/meseTeams that want deeper sales and marketing automation

Pricing verified September 2026.

Prova gratuita: Thryv lists a free plan with limited features. Ask sales for a demo before you commit.

Garanzia di rimborso: We found no refund guarantee on its pricing page.

📌 Nota: Thryv packages carry a one time onboarding fee of $250. Add it to your first-month budget.

⚠️ Pricing conflict: Other sources say Thryv pricing starts at $20 per user per month. We couldn’t match that figure to the packages above. Our tables use verified pricing data, so confirm your quote with Thryv.

Principali vantaggi di Thryv

Here’s where Thryv earns its place:

Analisi del sito web Thryv
  • La casella di posta unificata riunisce messaggi provenienti da email, SMS, social media e chat web in un'unica schermata. Gestire le interazioni con i clienti non è mai stato così facile. One inbox pulls in email, SMS, social media, and web chats. You can respond to every customer from one screen.
  • Prenotazioni online 24 ore su 24, 7 giorni su 7: Clients schedule appointments any time. Thryv reports a 61% increase in bookings for typical users.
  • Inserzioni locali migliorate: Your details sync across 50+ listing sites, including Yahoo. Review management sits right beside it.
  • Secure client portal: Customers book, pay, share documents, and view account info. That means fewer back-and-forth calls.
  • ThryvPay and e-signing: ThryvPay handles online payments for service businesses. Digital document signing speeds up invoices.
  • Risparmio di tempo: Thryv says owners save about 20 hours a week on admin. Invoicing, scheduling, and file storage live together.
I principali vantaggi di Thryv

Cosa ha notato il nostro team

Our writer signed up for Thryv and explored its inbox, booking, and review tools. Here’s what stood out from that hands-on time:

Ho testato Thryv per 60 giorni. Ecco la mia recensione onesta del 2026 con risultati reali, analisi dei prezzi e se è la soluzione giusta per la tua piccola impresa.

Thryv Pro e Contro

✅ Pro
  • Unified inbox for email, SMS, social, and web chat
  • Listings sync across 50+ sites
  • Built-in payments, invoicing, and client portal
  • 24/7 support when you get stuck
❌ Contro
  • High entry price for very small shops
  • Extra $250 onboarding fee on packages
  • No Gantt charts or task boards for projects

Confronto delle funzionalità

Let’s put Bitrix24 vs Thryv side by side. We cover nine key features, then break down pricing.

CaratteristicaBitrix24Thryv
Prezzo di partenza$49/organizzazione/mese$244/mese
Piano gratuito
CRM & Contact Records
Diagrammi di Gantt e lavagne Kanban
Chat di squadra
Automazione del flusso di lavoro
Costruttore di siti web
Review & Listings Management
Assistente AI
Ideale perTeams juggling sales and projectsAttività di servizi locali

1. CRM e gestione dei contatti

Bitrix24: Bitrix24 CRM stores leads, deals, contacts, and companies in one database. You can pick simple CRM mode or classic CRM mode. Classic mode adds a lead stage before deals.

Bitrix24: CRM potente

Thryv: The Thryv Business Center keeps contact records and past customer interactions together. Each contact links to appointments, invoices, and payments. Contact management is simple and fits smaller businesses well.

2. Lead Management & Sales Pipeline

Bitrix24: Inbound inquiries arrive through web forms, live chat, and the contact center. Leads then move through your sales pipeline stage by stage. You can generate reports and share dashboards for real-time visibility.

Unisci contatti e aziende

Thryv: Thryv collects leads from calls, texts, and your website. Campaign analytics show which marketing campaigns bring in new customers. Sales management is lighter than in a full CRM tool.

Esperienza personale con Thryv

3. Gestione di progetti e attività

Bitrix24: You can assign tasks, set deadlines, and track progress. Gantt charts map timelines, and the platform tracks workloads and time spent on tasks. This puts it closer to dedicated project management tools.

Bitrix24 Gestione di attività e progetti

The board view sorts work by stage, so blocked tasks stand out fast.

Che cos'è una lavagna Kanban?

Thryv: Thryv schedules jobs and appointments well. It has no Gantt charts or boards for managing projects with many steps.

⚠️ Avvertimento: If task management is your top need, Thryv won’t cover it. You’d need a second app on top of its monthly fee.

4. Team Communication & HR Tools

Bitrix24: Bitrix24 works as a full communications platform for internal communications. It offers chat, video conferencing, voce calls, and an activity stream. HR tools add an employee directory and a visual company structure.

Strumenti di collaborazione Bitrix24

Here’s how the HR side handles people and approvals.

Bitrix24 HR e automazione

Thryv: TeamChat gives staff a private place to message each other. Thryv’s communications tools lean toward customers, not company-wide teamwork. It suits a crew of a few people.

Analisi delle campagne Thryv

⚠️ Avvertimento: The Bitrix24 activity stream works like a social media feed. Updates get buried if nobody checks it daily.

5. Workflow & Marketing Automation

Bitrix24: Bitrix24 automates routine updates, reminders, and notifications. Automated workflows push deals and tasks forward without manual follow-ups. These automation features need a paid plan.

Automazione del flusso di lavoro 2025: Lascia che Bitrix24 esegua la routine

Thryv: Thryv sends trigger-based emails and SMS marketing messages. A new booking or finished job can start a personal follow-up. Its automation centers on marketing, not internal processes.

Risposte basate sull'intelligenza artificiale: costruisci fiducia con ogni recensione.

6. Websites, Online Stores & SEO

Bitrix24: The site builder creates landing pages and online stores. A product catalog links straight to your CRM. You can connect Google Analytics to measure traffic.

Siti e negozio Bitrix24

Thryv: Thryv’s website builder helps you create a professional-looking site. SEO services support local lead generation. Listings sync keeps your location and phone number consistent online.

Consigli per migliorare la tua reputazione online

Website analytics then show where your visitors come from.

Gestione dei social media di Thryv

7. Invoicing, Payments & Documents

Bitrix24: Secure cloud storage handles file sharing for the whole team. You can upload files, co-edit them live, and keep past versions. Invoicing is only on paid plans.

I nuovi documenti di Bitrix24. Collaborazione online sempre produttiva.

Thryv: Thryv handles quotes, invoices, and payments in one flow. ThryvPay collects money online, and e-signatures speed up approvals. The client portal estimates page lets customers approve quotes without a call.

Chat del team Thryv

8. Online Reputation & Social Media

Bitrix24: Bitrix24 doesn’t manage online reviews or local listings. You can link social channels to its contact center for messages. Review tracking needs a separate tool.

Thryv: Thryv tracks reviews across listing sites in one feed. Social media management gives you the ability to plan posts from the same dashboard. Watching reviews and posts in one place saves time.

https://youtu.be/sLFhTif-ViY?si=FC5VaYtAeyZI_QqI

Social posting sits in the same workspace, shown below.

Fatturazione e fatturazione Thryv

9. AI Assistants & Ease of Use

Bitrix24: Co-Pilot answers questions and helps you finish tasks. The user interface puts a search bar and help button on the Home Dashboard. Still, many features on one screen can overwhelm new users.

You can hide menu items and pick a custom theme to cut clutter. Core features are quick to learn, but mastering the rest isn’t incredibly easy.

Thryv: Thryv feels intuitive for owners who aren’t technology experts. Its AI Response Tool drafts review replies so you can respond fast. 24/7 support helps when you get stuck.

https://youtu.be/iwYlUBGCzbs?si=76sHJvS6qzoFAHdB

💡 Consiglio da professionista: Bitrix24 offers video tutorials and webinars. Plan a few training sessions before your team goes live.

10. Prezzi e costi

Here are both pricing lineups side by side.

Livello del pianoBitrix24Thryv
GratuitoPiano gratuito limitatoPiano gratuito limitato
IscrizioneBasic: $49/organization/monthKeap: 299 dollari al mese
MedioStandard: $99/organization/month$250 una tantum
SuperioreProfessional: $199/organization/month
SuperioreEnterprise: $399/organization/month
Oltre 400 integrazioni native nel marketplaceNessuno elencato$250

Bitrix24: The Basic plan costs about a fifth of Thryv’s entry package. Flat pricing also beats per-user tools like Zendesk and Freshworks as you hire.

Thryv: Thryv costs more, but Marketing Center bundles listings, reviews, and campaigns. The Keap package adds deeper sales automation for teams that need it.

Diversi scenari

Se hai bisognoSceglierePerché
Budget limitatoBitrix24Lower flat monthly price
Gestione dei progettiBitrix24Gantt charts and task tracking
Local reviews and listingsThryvSyncs 50+ sites, tracks reviews
Bookings and paymentsThryvClient portal and ThryvPay
Large internal teamBitrix24Employee directory, no per-seat fees
Adatto ai principiantiThryvSmaller, focused feature set
Round-the-clock helpThryvSupporto 24 ore su 24, 7 giorni su 7

💰 Il tuo budget

Bitrix24 fits lean budgets, and the price stays flat as you hire. Thryv makes sense if its marketing tools replace other paid services.

🔌 Il tuo stack tecnologico

Bitrix24 replaces separate chat, task, and document apps. Thryv replaces booking, invoicing, and listing tools, so list which apps you want to drop.

📋 Your Daily Workflow

Pick Bitrix24 if your sales process runs on pipelines and team projects. Pick Thryv if your day revolves around appointments, calls, and customer messages.

🎓 Il tuo livello di esperienza

Bitrix24 has a steep learning curve, so plan time to train staff. Thryv’s narrower focus is easier for owners working without tech help.

🆓 Prove e demo gratuite

Bitrix24’s free version earns praise for small projects, plus there’s a 30-day trial. Thryv’s free plan lets you check the basics before paying setup fees.

🛟 Opzioni di supporto

Thryv offers 24/7 support to every user. Bitrix24 leans on support resources like tutorials, and reviews mention slow ticket replies.

Guida al passaggio

Utilizzate già uno di questi strumenti? Ecco cosa cambia se passate a un altro.

🔄 Switching from Bitrix24 to Thryv?

✅ Cosa otterrai:

  • One inbox for email, SMS, social, and web chat
  • Review tracking and listing sync across 50+ sites
  • A client portal with online booking and ThryvPay

❌ Cosa perderai:

  • Gantt charts and Kanban boards
  • The built-in office suite and live co-editing
  • Flat pricing that covers your whole team

📋 Come effettuare il passaggio:

  1. Export contacts and deals from Bitrix24 as a CSV file.
  2. Sign up for Thryv and finish the onboarding session.
  3. Import contacts, then set up booking and payment settings.
🔄 Switching from Thryv to Bitrix24?

✅ Cosa otterrai:

  • Project tracking with Gantt charts and workloads
  • Group chats, video calls, and an employee directory
  • A lower monthly bill as your team grows

❌ Cosa perderai:

  • AI review replies and listing sync
  • Supporto 24 ore su 24, 7 giorni su 7
  • ThryvPay and the client portal

📋 Come effettuare il passaggio:

  1. Export customer contacts and invoice records from Thryv.
  2. Create a Bitrix24 account and choose simple or classic CRM mode.
  3. Import contacts and rebuild your pipeline with automation rules.

Cosa non è stato trattato nella nostra recensione

This comparison focused on small teams and local service businesses. We didn’t evaluate Bitrix24’s on-premise version or its Enterprise plan at scale. Thryv’s Keap package and print marketing services weren’t reviewed in depth either.

We also skipped data residency rules for the European Union. Details reflect September 2026, so check both sites before buying. Healthcare practices and large sales teams may have different needs.

Verdetto finale

CategoriaVincitore
💰 PrezziBitrix24
🚀 CRM & AutomationBitrix24
Team di vendita aziendali, aziende che necessitano di un'automazione avanzata basata sull'IA, imprese con flussi di lavoro multi-cloud complessiBitrix24
🎯 Lead Scoring e CRMBitrix24
📣 Local Marketing & ReviewsThryv
🧾 Payments & InvoicingThryv
👶 Ease of Use & SupportThryv
🏆 Vincitore assolutoBitrix24

🏆 WINNER: BITRIX24

Bitrix24 wins 4 out of 7 categories.

Ideale per: Project-heavy teams, growing sales teams, remote teams on a budget

Bitrix24 and Thryv solve different problems. Bitrix24 runs the inside of a company: sales, projects, and team talk. Thryv runs the customer-facing side of a local shop.

Thryv is a strong fit for salons, contractors, and clinics that run on bookings. Its inbox, portal, and payments cut real admin time.

For most teams, though, Bitrix24 delivers more tools for less money. Just set aside time to learn it.

Più di Bitrix24 a confronto

Here’s how Bitrix24 stacks up against other CRM options. This video walks through the main alternatives.

I migliori strumenti CRM per le tue esigenze

Bitrix24 contro HubSpot

Bitrix24 vince su: Flat organization pricing, built-in Gantt charts, and an office suite for documents

HubSpot vince su: A more user friendly interface, stronger marketing automation, and more apps

Bitrix24 contro Salesforce

Bitrix24 vince su: Much lower cost, a free plan, and built-in video calls with chat

Salesforce vince su: Advanced lead management, deeper customization, and segnalazione for large enterprises

Bitrix24 contro Zoho CRM

Bitrix24 vince su: No per-seat fees, HR tools, and an intranet-style activity feed

Zoho CRM eccelle su: Easier customization, sharper analytics, and a cleaner sales-only layout

Bitrix24 contro Pipedrive

Bitrix24 vince su: Project tools, team messaging, and one price for the whole company

Pipedrive vittorie su: Sales process speed, a simpler deal view, and faster setup

Più Thryv rispetto

Here’s how Thryv measures up against other small-business platforms. Watch the alternatives breakdown first.

I migliori strumenti CRM per le tue esigenze

Thryv contro GoHighLevel

Il Thryv vince su: Listing sync across 50+ sites, a ready client portal, and guided onboarding

GoHighLevel vittorie su: Funnel building, white-label options for agencies, and unlimited sub-accounts

Thryv contro HubSpot

Il Thryv vince su: Built-in appointment booking, ThryvPay payments, and review management

HubSpot vince su: A free CRM tier, a wider integration library, and deeper marketing reports

Facilità d'uso, gestione della reputazione, supporto all'avvio Campagna attiva

Il Thryv vince su: Local listings, invoicing, and a customer self-service portal

ActiveCampaign vince su: More detailed email automation, advanced segmentation, and a lower starting price

Domande frequenti

A cosa serve Bitrix24?

Teams use it for CRM, task management, project tracking, and internal chat. It also builds websites and online stores for growing companies.

Bitrix24 è davvero gratuito?

Yes, a free plan exists, but it has limits. Invoicing and workflow automation need paid plans, which start at $49 per organization per month.

Bitrix24 è un'azienda russa?

Its parent company was founded in Russia in 1998. Today, Bitrix24 is headquartered in Alexandria, Virginia, and hosts data on Amazon Web Services.

Thryv è un CRM?

Yes. It’s CRM software made for small local businesses. It adds scheduling, invoicing, review management, and listings on top of contact records.

Thryv fa parte delle Pagine Gialle?

It grew out of Yellow Pages companies and was formerly known as Dex Media. Today it’s a publicly traded software company based in Dallas.

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