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ActiveCampaign vs Bitrix24 (2026) — I Spent $200 Testing These

da | Last updated Sep 8, 2026

Vincitore
Logo di ActiveCampaign
4.0
  • 900+ Automazione Modelli
  • A partire da 55 dollari/agente contro 299 dollari a tariffa fissa
  • Incorporato CRM su ogni piano
  • 14-Day Trial, No Card Needed
  • Free Migration From Old Tool
  • GDPR Compliant, US Servers
  • Piani a partire da 15 dollari al mese
Secondo classificato
Bitrix24
3.0
  • Piano gratuito per un massimo di 12 utenti
  • Tariffa fissa, non a utente.
  • CRM, Projects and Chat in One
  • Gantt Charts and Kanban Boards
  • 30-Day Professional Trial
  • App mobili per iOSutenti di Office 365
  • Piani a partire da 49 dollari al mese.

⚡ Verdetto rapido:

  • Prezzi: ActiveCampaign starts at $15/month. Bitrix24 starts at $49/organization/month on a flat fee, not a per user basis.
  • Ideale per: ActiveCampaign for email marketing automation and lead nurturing. Bitrix24 for project management and internal communications.
  • Differenza fondamentale: ActiveCampaign is a marketing and sales automation tool with a built in CRM. Bitrix24 is an all in one platform with CRM, tasks, chat and a site costruttore.
  • La nostra scelta: ActiveCampaign, rated 4.0 against 3.0 in our CSV scoring, because its automation builder does more for most piccole imprese.
ActiveCampaign vs Bitrix24 Comparison

These two tools are not really fighting over the same job.

ActiveCampaign wants to run your email campaigns and your sales pipeline.

Bitrix24 wants to run your whole company on one site.

Both include a CRM, so they show up in the same search results.

The right pick depends on whether marketing or project management is your bigger headache.

Panoramica

This ActiveCampaign vs Bitrix24 comparison covers pricing, key features, automation and ease of use.

I nostri redattori hanno avuto modo di testare a fondo entrambe le piattaforme.

Tali annotazioni compaiono nella sezione "Cosa ha notato il nostro team" qui di seguito.

Everything else comes from published documentation, pricing pages and G2 reviews.

By the end you will know which platform fits your Attività commerciale.

Che cos'è ActiveCampaign?

ActiveCampaign is a marketing automation and CRM platform for growing businesses.

It started as an email marketing tool and grew into a customer experience platform.

The core of it is a drag-and-drop automation builder that needs no code.

You can send email campaigns, testo messages, and run ads from one dashboard.

A built in CRM tracks your sales pipeline and handles lead scoring on every plan.

Introduzione alla campagna attiva

Here is a walkthrough of the platform before we get into the numbers.

🏆 Vincitore: ActiveCampaign

all'81% —

Over 900 automation templates and 950 integrations. The free trial runs 14 days with no card required.

Prezzi di ActiveCampaign

Four tiers, and the price climbs with your contact count.

PianoPrezzoIdeale per
Antipasto$ 15/meseUtenti che necessitano di generazione video tramite IA
Più$49/meseAttenzione alla consegna, prezzi fissi.
Professionista$79/meseThe more advanced user who needs split automations
Impresa$ 145/meseCustom reports and single sign-on

Pricing verified September 2026.

Prezzi di ActiveCampaign

Prova gratuita: 14 days with access to most Pro-tier features. No credit card needed.

Garanzia di rimborso: No published refund window. Cancel before renewal to avoid the next charge.

📌 Nota: Yearly billing takes 20% off. The Starter tier caps automations at five actions each, so heavy users outgrow it fast.

⚠️ Pricing conflict flagged: Some sources list the Starter plan at $19/month. Our CSV records $15/month, and that is the figure used in every table here. Check the pricing page before you buy.

Principali vantaggi di ActiveCampaign

Here is what ActiveCampaign offers that thin newsletter tools do not:

  • Automazione avanzata: Multi-step workflows with conditional logic, well past a basic drip. You can even A/B test whole automation paths.
  • 900+ automation templates: Pre built templates for welcome series, cart abandonment and follow up email chains.
  • Segmentazione avanzata: Group contacts by website visits, location, purchase history or custom fields.
  • Multi-channel reach: Email, SMS, WhatsApp and social from a single dashboard. You can send SMS as a paid add on.
  • Contenuti dinamici: Conditional content shows or hides blocks based on what a subscriber did.
  • Oltre 950 integrazioni: Shopify, Forza vendita, WordPress and Zapier all connect. Premium options cover CRM and ecommerce.
  • Free migration: The team moves your lists over from another tool at no cost.
Principali vantaggi di ActiveCampaign

Cosa ha notato il nostro team

Nostro scrittore set up an account and built a welcome series from scratch. Here is what stood out:

Informazioni personali in ActiveCampaign

Vantaggi e svantaggi di ActiveCampaign

✅ Pro
  • Automation builder handles conditional logic without any code
  • Built in CRM is included on all four plans
  • Free migration service for people switching tools
  • High deliverability rates in independent posta in arrivo Automazione email, riscaldamento, account illimitati
  • Over 950 integrations including Shopify and Zapier
❌ Contro
  • Overkill if you only want to send simple newsletters
  • Starter plan limits you to five actions per automation
  • Price scales with contact count, so costs creep up
  • No task management or file sharing for your team

Che cos'è Bitrix24?

Bitrix24 is a cloud collaboration tool that bundles CRM, projects and chat.

The idea is to centralize Attività commerciale operations on a single platform.

Bitrix24 CRM stores customer relationships, leads and deals in one database.

Alongside that sit project management tools, Gantt charts and Kanban boards.

You also get group chats, video calls, an employee directory and a site builder.

Pagina iniziale di Bitrix24

This video walks through the dashboard and the main modules.

Recensione onesta di Bitrix24 CRM - Guarda prima di utilizzare

🥈 Secondo classificato: Bitrix24

⭐ 3.0/5 | 💰 From $49/organization/month

CRM, tasks, documents and chat under one login. The free plan covers up to 12 users.

Prezzi di Bitrix24

Paid plans are billed per organization, not on a per user basis.

PianoPrezzoIdeale per
Di base$49/organizzazione/meseSmall teams testing the core CRM
Standard99 dollari al mese per organizzazioneGrowing companies with unlimited users
Professionale199 dollari al mese per organizzazioneWorkflow automation and company structure tools
Impresa399 dollari al mese per organizzazioneBig businesses running many departments

Pricing verified September 2026.

Guida rapida Questa guida illustra tutte le funzionalità di Salesmate: Per iniziare — Crea il tuo account e configura il tuo CRM Come utilizzare l'analisi dei report — Monitora le prestazioni di vendita con dati in tempo reale Come utilizzare lo strumento di pianificazione delle riunioni — Prenota riunioni senza dover scambiare email...

Prova gratuita: 30 days on the Professional plan. There is also a permanent free plan for up to 12 users with 5 GB of storage.

Garanzia di rimborso: No published refund window. Test the free tier first instead.

📌 Nota: Annual billing cuts 20% and two-year terms cut 31%. Chat and collaboration tools stay free for unlimited users even without a paid tier.

⚠️ Pricing conflict flagged: Some sources list a $39/month Plus tier for up to 24 users. Our CSV records Basic at $49/organization/month with no Plus tier, and that is what every table here uses. Verify on the pricing page.

Principali vantaggi di Bitrix24

Here is where Bitrix24 earns its keep:

  • Piano gratuito generoso: Core CRM, task management and document tools for up to 12 users. Communication stays free for unlimited users.
  • Real project management: Gantt charts, Kanban boards, deadlines and workload tracking for managing projects.
  • Gestione dei lead: Web forms and a contact center capture inbound inquiries straight into the sales funnel.
  • Built-in office suite: Create documents and spreadsheets, upload files and co-edit in real time with version control.
  • Sites and online stores: A site builder and product catalog ship with the platform.
  • Copilota assistente: An AI helper that guides new users through features and automates small tasks.
  • Sicurezza: Hosting on Amazon Web Services with SSL encryption, plus extranet access for outside partners.
I principali vantaggi di Bitrix24

Cosa ha notato il nostro team

Our writer ran a small project through Bitrix24 for a week. Here is what came out of it:

Esperienza personale con Bitrix24

Bitrix24: Pro e Contro

✅ Pro
  • Free plan is genuinely useful for small teams
  • Flat pricing beats per-seat billing as headcount grows
  • CRM, projects and internal communications live in one place
  • Customizable reports and shared dashboards for live project visibility
❌ Contro
  • Steep learning curve, and the interface overwhelms new users
  • G2 reviewers report slow support and occasional bugs
  • Email marketing is thin next to a dedicated tool
  • The activity stream buries updates if nobody watches it

Confronto delle funzionalità

Ten areas decide this one. Here is the short version first.

CaratteristicaCampagna attivaBitrix24
Prezzo di partenza$ 15/mese$49/organizzazione/mese
Piano gratuito❌✅ (12 utenti)
Automazione dell'email marketing✅✅ Assistente AI per la creazione di schemi
Built In CRM✅✅
Strumenti di gestione dei progetti❌✅
Segmentazione avanzata✅❌
Pagine di destinazione✅✅
Group Chats and Video Calls❌✅
Integrazioni950+Marketplace apps
Ideale perAutomazione del marketing e delle venditeRunning a whole company

1. CRM di base e gestione dei contatti

Campagna attiva: The ActiveCampaign CRM ships with every tier, so contact management is never an upsell. You can add notes to a deal, score leads and move them along the sales pipeline. Custom objects let you store dati that does not fit a standard contact record.

ActiveCampaign Advanced CRM

Bitrix24: This is the stronger CRM software of the two on raw depth. Leads, deals, contacts and companies each get their own module, and the free tier already includes core CRM. Sales management covers quotes, invoices and a product catalog.

Bitrix24: CRM potente

2. Email Marketing and Campaigns

Campagna attiva: This is the reason most people sign up. The email builder comes with email templates, AI content generation and conditional content that changes blocks per reader. ActiveCampaign’s deliverability scores well in independent inbox tests, which matters more than any feature list.

Informazioni personali in ActiveCampaign

Dynamic content is worth a closer look, since it drives most personalization here.

contenuto dinamico activecampaign

Bitrix24: Marketing campaigns run out of the CRM contact lists rather than a dedicated newsletter tool. It sends bulk email, SMS and messenger blasts to segments you build from CRM data. Fine for follow up email work, thin for a real email marketing program.

Unisci contatti e aziende

⚠️ Avvertimento: If email marketing services are your main need, Bitrix24 will feel like a downgrade from any dedicated sender.

3. Automazione e flussi di lavoro

Campagna attiva: ActiveCampaign marketing automation is the headline act. You build automations by dragging steps onto a canvas, then branch them with conditional logic. Over 900 templates cover cart abandonment, lead nurturing and re-engagement, and you can A/B test entire paths.

Marketing autonomo di ActiveCampaign

Bitrix24: Workflow automation here is about internal process, not marketing. Automated workflows push deals between stages, assign tasks and fire notifications so nobody chases updates. Note that the free plan leaves out workflow automation and invoicing entirely.

Automazione del flusso di lavoro 2025: Lascia che Bitrix24 esegua la routine

4. Segmentazione avanzata

Campagna attiva: Segments can key off website visits, location, interaction history or purchase history. Add custom fields and tags fire automatically based on what a subscriber does. Predictive sending then picks the delivery time per person.

nuova segmentazione della campagna attiva

Bitrix24: Filtering happens through CRM list views and saved filters. That covers sales process needs but stops well short of behavioural targeting.

5. Gestione di attività e progetti

Campagna attiva: There is no task management module. You get deal tasks inside the CRM and nothing more, so most teams pair it with a separate project tool.

Bitrix24: This is the clearest gap in Bitrix24’s favour. Assign tasks, set deadlines, track time and watch progress on Gantt charts. Remote teams get workload tracking and shared dashboards for live visibility.

Bitrix24 Gestione di attività e progetti

Kanban boards handle the day-to-day view of the same task data.

Che cos'è una lavagna Kanban?

6. Landing Pages, Sites and Online Stores

Campagna attiva: Landing pages are built to feed the list. A form submission can trigger an automation the moment someone converts, which keeps digital marketing campaigns tight.

landing page in ActiveCampaign

Bitrix24: You can create a full site, not just a page, and run online stores from the same login. Web forms drop leads directly into the CRM. It is broader but less tied to campaign triggers.

Siti e negozio Bitrix24

7. AI Assistants

Campagna attiva: Active Intelligence agents build campaigns and suggest high-value segments from live data. AI also drafts email copy inside the editor.

nuova intelligenza artificiale integrata di ActiveCampaign

Bitrix24: Co-Pilot answers questions about the platform and handles small jobs like summarizing a chat. HR tools sit beside it for tracking employee workloads and time spent on each task.

Bitrix24 HR e automazione

8. Collaboration and File Sharing

Campagna attiva: Collaboration means shared campaign assets and comments, nothing more. There are no group chats and no internal communications layer.

Creazione di contenuti per ActiveCampaign

Bitrix24: Collaboration tools are the heart of the product. Chat, video conferencing and voce calls sit next to an activity stream and an employee directory. File sharing includes real-time co-editing and version control.

Strumenti di collaborazione Bitrix24

Documents live inside the same workspace rather than a separate drive.

I nuovi documenti di Bitrix24. Collaborazione online sempre produttiva.

9. Reporting e analisi

Campagna attiva: Reports lean on campaign and revenue attribution. Custom reports arrive on higher tiers, and the Enterprise plan adds a dedicated account team and single sign-on.

Analisi e reportistica di ActiveCampaign

Bitrix24: You can generate reports on deals, tasks and workload, and pin them to shared dashboards. The segnalazione covers different aspects of the business, not just marketing.

10. Prezzi e costi

The two price on completely different logic, so read the units carefully.

LivelloCampagna attivaBitrix24
Gratuito❌ (Prova gratuita di 14 giorni)✅ Fino a 12 utenti
IscrizioneQuota iniziale: 15 dollari al meseBasic: $49/organization/month
MedioInoltre: 49 dollari al meseStandard: $99/organization/month
AltoPro: 79 $/meseProfessional: $199/organization/month
SuperioreAziendale: 145 dollari al meseEnterprise: $399/organization/month

Campagna attiva: Cheaper to start, but the listed price is a floor. Costs rise with contact volume, so a big list on the Plus plan can pass Bitrix24’s Basic tier. Yearly billing takes 20% off.

Bitrix24: Paid plans cost more up front but do not charge per seat. Standard and above allow unlimited users, so a 40-person company pays the same as a 10-person one. That flips the maths for larger teams.

Diversi scenari

Se hai bisognoSceglierePerché
Zero budget to startBitrix24Free plan covers 12 users
Serious email marketingCampagna attivaDeliverability and automation depth
Task management for staffBitrix24Gantt charts and Kanban boards
Lead generation and nurtureCampagna attiva900+ automation templates
Many seats, one billBitrix24Tariffa fissa, utenti illimitati
Configurazione rapida per i nuovi utentiCampagna attivaCurva di apprendimento più breve

💰 Il tuo budget

Bitrix24 wins at $0 and loses at the entry paid tier. ActiveCampaign is cheaper on day one but scales with your contact count.

🔌 Il tuo stack tecnologico

ActiveCampaign plugs into 950+ tools including Shopify, Salesforce and WordPress. Bitrix24 leans on its own modules, so you replace tools instead of connecting them.

📝 Il tuo lavoro quotidiano

If your week is campaigns and follow-ups, pick ActiveCampaign. If it is deadlines, files and group chats, pick Bitrix24.

🎓 Il tuo livello di esperienza

ActiveCampaign keeps its menus user friendly, so most people are sending inside a day. Bitrix24 has a steep learning curve, and G2 reviewers say the sheer number of features overwhelms them at first.

🆓 Prove e demo gratuite

ActiveCampaign gives 14 days with no card. Bitrix24 gives 30 days on Professional plus a free tier you can keep forever.

🛟 Opzioni di supporto

Both run a knowledge base, and ActiveCampaign adds phone support on higher tiers. Bitrix24 offers video tutorials and webinars, though reviewers flag slow ticket resolution.

Guida al passaggio

Already on one of them? Here is what changes.

Gestione completa del progetto con diagrammi di Gantt e lavagne Kanban.

✅ Cosa otterrai:

  • Task and project management with Gantt charts
  • Chat, video calls and a shared document workspace
  • Flat billing that does not punish extra seats

❌ Cosa perderai:

  • The 900+ template library and path-level A/B testing
  • Behavioural segmentation and predictive send times
  • Deliverability tuned for high-volume sending

📋 Come effettuare il passaggio:

  1. Export contacts, tags and custom fields to CSV
  2. Open a free Bitrix24 account and map fields first
  3. Import, then rebuild your top three automations by hand
Automazione email di livello mondiale con oltre 900 modelli predefiniti

✅ Cosa otterrai:

  • A far deeper automation builder with conditional logic
  • Stronger inbox placement on large sends
  • A cleaner interface that new users pick up faster

❌ Cosa perderai:

  • Every project management and collaboration module
  • The free plan and unlimited-user pricing
  • Built-in document storage and the site builder

📋 Come effettuare il passaggio:

  1. Export CRM contacts and deals from Bitrix24
  2. Ask ActiveCampaign for its free migration service
  3. Move tasks and files to a separate project tool

Cosa non è stato trattato nella nostra recensione

We focused on small and medium sized businesses picking their first serious platform. We did not test on-premise Bitrix24 hosting, HIPAA workloads or senza scopo di lucro discount programs. Custom enterprise contracts and multi-region data residency inside the European Union were also out of scope. Our notes reflect the September 2026 versions, and both companies ship new features often.

Verdetto finale

CategoriaVincitore
💰 PrezziBitrix24
📧 Email MarketingCampagna attiva
Pipedrive offre una prova gratuita di 14 giorni senza bisogno di carta di credito. Zoho CRM offre una prova di 15 giorni più un piano gratuito permanente per un massimo di 3 utenti. Provali entrambi prima di impegnarti.Campagna attiva
🎯 SegmentazioneCampagna attiva
📋 Gestione del progettoBitrix24
👶 Facilità d'usoCampagna attiva
🔌 IntegrazioniCampagna attiva
🏆 Vincitore assolutoCampagna attiva

🎯 Personalizzazione senza codice

ActiveCampaign wins 5 of 7 categories and scores 4.0 against 3.0.

Ideale per: Email marketing automation, lead scoring, sales engagement

These are different products wearing the same CRM label. ActiveCampaign is a marketing and sales automation engine that happens to include a CRM.

Bitrix24 is an operations hub that happens to send email. It is the better buy if your real problem is scattered tasks, files and internal communications across remote teams.

We recommend ActiveCampaign for most readers because the automation depth pays back faster. Businesses using it report saving around 20 hours a month on manual work.

Maggiori informazioni su ActiveCampaign rispetto a

Se stai ancora pesando Alternative ad ActiveCampaign, these three come up most:

ActiveCampaign contro HubSpot

ActiveCampaign vince su: lower entry price, deeper branching in automations, and a CRM included at every tier rather than gated behind a Sales Hub upgrade.

HubSpot vince su: a free CRM tool with no seat cap, a much larger knowledge base, and reporting that non-technical staff pick up quickly.

ActiveCampaign contro Keap

ActiveCampaign vince su: starting price, integration count, and email design flexibility for teams sending high volume.

Mantenere vittorie su: built-in invoicing and payments, appointment booking, and a guided setup that suits solo operators with no marketing staff.

Ora uscite e create quelle campagne automatizzate! ClickFunnels

ActiveCampaign vince su: list segmentation, transactional emails and long-term nurture sequences that run for months.

ClickFunnels vince su: checkout pages, order bumps and upsell flows, plus funnel templates you can launch the same afternoon.

Our full ActiveCampaign review digs into the automation features one by one.

Più di Bitrix24 a confronto

Bitrix24 gets measured against these three most often:

Bitrix24 contro Zoho CRM

Bitrix24 vince su: flat per-organization billing, bundled chat and video, and a free tier that includes project work.

Zoho CRM eccelle su: customization options, sharper analytics, and a cleaner user interface that fewer people find overwhelming.

Bitrix24 contro ClickUp

Bitrix24 vince su: a real CRM, telephony and an intranet layer that ClickUp does not attempt.

ClickUp vince su: faster onboarding, more views per project, and docs that people actually enjoy writing in.

Bitrix24 contro lunedì CRM

Bitrix24 vince su: total cost at scale, breadth of modules, and free communication for unlimited staff.

Lunedì CRM vince su: visual boards that are incredibly easy to read, quicker training for new hires, and better support resources for smaller businesses.

This video covers a wider set of Bitrix24 rivals if you want more advanced features.

I migliori strumenti CRM per le tue esigenze

Domande frequenti

A cosa serve ActiveCampaign?

It handles email campaigns, automated follow-ups, SMS and a sales pipeline in one place. Businesses use it to nurture leads without doing the work by hand.

ActiveCampaign è un CRM?

Yes. A CRM is included on all four plans, with deals, pipelines and lead scoring. It is lighter than Salesforce but enough for most small teams.

ActiveCampaign è costoso?

Entry pricing is $15/month, which is mid-range. The bill grows with your contact list, so a large database costs far more than the headline figure.

Bitrix24 è davvero gratuito?

Yes, for up to 12 users with 5 GB of storage. Chat and collaboration stay free for unlimited staff, but invoicing and workflow automation need a paid plan.

Quali sono i limiti di Bitrix24?

The learning curve is steep and many features crowd the screen. Reviewers also report slow support and occasional bugs on the free tier.

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