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HubSpot vs Salesmate: Which is The Best CRM in 2026?

oleh | Last updated Aug 3, 2026

Pemenang
Hubspot
4.0
  • 1 Juta Kontak di Paket Gratis
  • Termasuk Pengguna Tak Terbatas
  • 500+ Bisnis Aplikasi
  • Pusat Pemasaran, Penjualan & Layanan
  • Bebas CRM With Email Tracking
  • Pelatihan Akademi HubSpot
  • Paket Berbayar mulai dari $15/kursi/bulan
Runner Up
Rekan penjual
2.5
  • 700+ Integrasi Aplikasi
  • Sandy AI Automates Admin Work
  • Uji Coba Gratis 15 Hari, Tanpa Kartu
  • Fitur Panggilan & Perekaman Terintegrasi
  • Saluran Penjualan Visual
  • Pertemuan Penjadwal disertakan
  • Paket Berbayar mulai dari $23/pengguna/bulan

⚡ Kesimpulan Singkat:

  • Harga: HubSpot starts at $0/month with paid seats from $15/seat/month. Salesmate starts at $23/user/month.
  • Cocok untuk: HubSpot suits sales and marketing teams that want one CRM platform. Salesmate suits sales reps who live in the sales pipeline.
  • Perbedaan utama: HubSpot has a free CRM with unlimited users. Salesmate has no free plan but includes a built-in phone system.
  • Pilihan kami: HubSpot, because the free version covers contact management before you spend a cent.
HubSpot vs Salesmate Comparison

The cheaper CRM here is not the one with the lower sticker price.

HubSpot costs $0 to start. Salesmate starts at $23 per user.

But price is the smallest difference between these two CRM tools.

One is a full customer relationship management suite. The other is a focused sales CRM.

Here is how HubSpot and Salesmate compare for real bisnis pertumbuhan.

Tinjau

This HubSpot vs Salesmate comparison covers pricing, core features, and ease of use.

We reviewed documentation, pricing pages, and user reviews for both CRM software options.

Para penulis kami juga meluangkan waktu secara langsung bersama masing-masing dari mereka.

Catatan-catatan tersebut terdapat di bagian "Apa yang Tim Kami Perhatikan" di bawah ini.

By the end, you will know which platform fits your sales process.

Apa itu HubSpot?

HubSpot is a customer relationship management platform built around connected hubs.

Marketing Hub, Sales Hub, and Service Hub share one contact database.

That means sales and marketing teams see the same customer record.

HubSpot CRM lets teams manage contacts and track deals in real time.

CRM gratis ini mendukung hingga satu juta kontak dan pengguna tanpa batas.

It also connects with over 500 business apps, including Google Workspace and Microsoft 365.

The company built its name on inbound marketing, and that shows in the product.

🏆 Pemenang: HubSpot

⭐ 4.0/5 | 💰 Free plan, paid from $15/seat/month

Start with a free CRM that holds a million contacts. Add Marketing Hub or Sales Hub only when you need them.

Harga HubSpot

HubSpot offers a free tier plus seat-based paid plans.

RencanaHargaTerbaik untuk
Alat Gratis$0/bulanContact management for a usaha kecil
Pusat Pemasaran Pemula$15/kursi/bulanEmail marketing and landing pages
Platform Pelanggan Pemula$15/kursi/bulanBundled starter plan across hubs
Pusat Pemasaran Profesional$800/kursi/bulanOtomatis and custom reports at scale

Pricing verified August 2026.

Harga HubSpot

Uji coba gratis: The free features never expire. No credit card is needed to open an account.

Garansi uang kembali: No standard refund window. Paid subscriptions run on an annual commitment even with monthly billing.

📌 Catatan: The Starter plan includes 1,000 marketing contacts. Each extra thousand adds about $50 per month.

⚠️ Pricing conflict: Our research notes list a Professional plan at $1,080/month and Enterprise plans at $4,000/month. The table above uses our verified CSV figures instead. Check the HubSpot pricing page before you buy, since hub bundles change the total.

Manfaat Utama HubSpot

Here is what makes HubSpot’s CRM worth a look:

  • Free CRM that scales: The free plan holds a million contacts with unlimited users. One deal pipeline and one team are included.
  • Universal kotak-masuk: Email, live chat, and Facebook Messenger land in one shared view. Your support team replies without switching tabs.
  • Marketing tools built in: HubSpot Marketing Hub covers email marketing, landing pages, and website pages. Lead nurturing runs from the same contact record.
  • Free features that matter: Email tracking, forms, and pelaporan dashboards are all in the free version.
  • Akademi HubSpot: A large library of free courses helps you train users fast. Reviewers call it one of the best parts of the platform.
  • Breeze AI: Recent updates automate repetitive tasks like email drafting and data penyuburan.
  • Integrasi mendalam: Over 500 business apps connect natively, including Salesforce and Google Workspace.
Apa itu Hubspot?

Apa yang Tim Kami Amati

Kita penulis set up a HubSpot account and worked through the guided onboarding. Here is what stood out from that hands-on time:

Pengalaman pribadi dengan Hubspot

The walkthrough below covers the same ground in video form.

Kelebihan & Kekurangan HubSpot

✅ Kelebihan
  • Paket gratis mendukung satu juta kontak dan pengguna tak terbatas.
  • Connects with over 500 business apps including Google Workspace
  • Alat pemasaran, penjualan, dan layanan berbagi satu catatan kontak.
  • HubSpot Academy training shortens the learning curve for new users
  • Clean dashboard gives a real-time view of the sales funnel
❌ Kekurangan
  • Pricing gets complicated once you mix and match hubs
  • Free version has no live customer support, only online resources
  • Advanced features carry a steep learning curve
  • Customization feels rigid next to developer-focused CRM tools

Apa itu Salesmate?

Salesmate CRM is a cloud-based sales platform for small and mid-sized companies.

It pulls sales, marketing, and support into one system.

Salesmate replaces several disjointed systems, so teams save money and save time.

The visual sales pipeline lets sales reps track deals at every stage.

Contact and Deal Intelligence pulls emails, calls, and notes into one view of customer interactions.

Sandy AI handles admin work like drafting emails and summarizing calls.

Salesmate serves sectors like SaaS, healthcare, and any real estat company chasing more deals.

Instal Plugin WordPress

The overview video below shows the workflow in action.

Saksikan Growth Analyzer beraksi:

Runner Up: Salesmate

⭐ 2,5/5 | 💰 Mulai dari $23/pengguna/bulan

A sales-first CRM with built-in calling and a meeting scheduler. Try it free for 15 days without a card.

GetGenie membuat beberapa pilihan judul dan kerangka, pilih salah satu yang paling sesuai dengan tujuan konten Anda.

Salesmate charges per user with three published tiers.

RencanaHargaTerbaik untuk
Dasar$23/pengguna/bulanSolo reps handling contacts and deals
Pro$39/pengguna/bulan✅ Alat Konten AI
Bisnis$63/pengguna/bulanSales leaders wanting forecasting and insights

Pricing verified August 2026.

GetGenie membuat beberapa pilihan judul dan kerangka, pilih salah satu yang paling sesuai dengan tujuan konten Anda.

Uji coba gratis: 15 days, no credit card required. That is enough time to test the sales process end to end.

Garansi uang kembali: None published. A Black Friday promotion has offered 10% off annual plans in the past.

📌 Catatan: There is no free version. Every seat is billed, so a five-person team starts at $115 per month.

⚠️ Pricing conflict: Our research notes describe tiers running up to an Enterprise level. Our verified CSV data lists only Basic, Pro, and Business, so those are the figures shown above. Ask sales about custom tiers before signing.

Manfaat Utama Salesmate

Here is where Salesmate’s platform earns its seat price:

  • Built-in phone system: Calling, call recording, and voicemail drops ship inside the CRM. That is a huge plus for teams doing outbound.
  • Perjalanan otomatisasi: Multi-channel drip campaigns and automated follow ups run without extra software.
  • Penjadwal rapat: Prospects book meetings from a shared link. Sales reps stop jual beli emails over a date and time.
  • Less data entry: Salesmate enriches contacts and logs communication automatically.
  • Lebih dari 700 integrasi: Google Apps, Microsoft Apps, Slack, and Zapier integrations connect to other apps you already run.
  • CRM Seluler: Full access to data and activities from a phone, which suits field sales.
  • Reporting that guides action: Dashboards surface insights on sales performance and forecasting.
Hubungan Anda dengan klien terorganisir dan mudah dikelola.

Apa yang Tim Kami Amati

Our writer ran a 15-day Salesmate trial and built a test pipeline. Here is what stood out:

✅ Pembuat Ringkasan Konten

Kelebihan & Kekurangan Salesmate

✅ Kelebihan
  • Fitur panggilan terintegrasi dengan perekaman dan pesan suara otomatis.
  • Connects with 700+ apps including Google Apps and Microsoft Apps
  • Layanan pelanggan sering dipuji karena luar biasa dan cepat dalam memberikan bantuan.
  • Fully customizable for unique sales processes
❌ Kekurangan
  • No free plan, so every seat costs money from day one
  • Reviewers report bugs in the email template editor and automation journeys
  • Weaker for marketing automation than dedicated marketing software
  • Some reviewers say leads can be deleted after a missed payment, a keamanan worry

Perbandingan Fitur

Ready for a closer look at HubSpot vs Salesmate? We compare twelve areas that decide which CRM platform fits your team.

FiturHubSpotRekan penjual
Harga Mulai$0/bulan$23/pengguna/bulan
Paket Gratis
Manajemen Kontak✅ 1M contacts
Panggilan Terintegrasi
Pemasaran Email✅ Dasar
Landing & Website Pages
Penjadwal Pertemuan
Integrasi✅ 500+✅ 700+
Uji Coba GratisFree forever tier15 hari, tanpa kartu
Terbaik untukTim penjualan dan pemasaranTim penjualan keluar

1. Manajemen Kontak

HubSpot: The free CRM stores up to one million contacts. Custom properties let you tag records your way, and custom objects extend the model on higher tiers.

Cara Mengatur Data Pelanggan di HubSpot CRM

Rekan penjual: Contact records tie into company accounts so you can track companies alongside people. Every call, email, and note stays on the timeline.

ClockIt menghubungkan setiap pemindaian ke profil karyawan.

2. Alur Penjualan & Pelacakan Transaksi

HubSpot: The free plan includes one deal pipeline and one team. The dashboard gives a real-time view of the whole sales funnel.

Rekan penjual: Sales pipeline management is the core of the product. Drag deals between stages, set task management reminders, and push toward more deals.

Apa perbedaan antara Coda Pro dan Team?

3. Email Marketing & Email Tracking

HubSpot: Email marketing, tracking, and landing pages sit in the free tier. HubSpot’s Marketing Hub then adds segmentation and campaign reporting.

Platform Pemasaran HubSpot

Rekan penjual: Email templates and email tracking work inside Gmail and Outlook. It handles one-to-one selling well, but marketing campaigns are lighter.

Memungkinkan Anda memilih suara yang sempurna untuk proyek apa pun.

⚠️ Peringatan: HubSpot’s free plan caps email tracking notifications and automated emails. Heavy senders will hit those limits fast.

4. Automation & AI

HubSpot: Workflow automation covers lead nurturing, deal stages, and internal alerts. The Breeze AI suite drafts emails and enriches records to cut repetitive tasks.

Otomasi AI HubSpot

Rekan penjual: Sandy AI runs routine work and lead qualification. Automation journeys drive drip campaigns, though some reviewers report bugs in that editor.

5. Meeting Scheduler & Booking

HubSpot: The meetings tool syncs with Google and Microsoft calendars. Free users get a booking link tied to the contact record.

Rekan penjual: The meeting scheduler lets prospects book meetings online. That saves sales reps the back-and-forth on every follow up.

Penjadwal Pertemuan Salesmate

AccuWeb sangat cocok bagi mereka yang membutuhkan lokasi server tertentu. Paket 'Pemula' mereka ramah anggaran, mulai dari kurang dari $4. Mereka memberikan jaminan uptime tinggi sebesar 99,9%. Namun, batasan sumber daya mereka (seperti RAM) sangat ketat pada paket yang lebih rendah. Ini bagus jika Anda tahu persis sumber daya apa yang Anda butuhkan.

HubSpot: Dashboards cover marketing, sales, and customer success in one place. Custom reports unlock on the Professional plan and above.

Pelaporan & Analisis HubSpot

Rekan penjual: Reporting focuses on sales performance and sales forecasting. Dashboards give actionable insights on rep activity and pipeline health.

Analisis Laporan Salesmate

7. Website Pages & Landing Pages

HubSpot: You can build landing pages and full website pages from the same platform. Content and contact data stay linked, which helps inbound marketing.

Pengaturan Konten HubSpot

Rekan penjual: No page builder. You keep your existing website and connect Salesmate to it through forms and integrations.

8. E-Commerce & Payment Tools

HubSpot: Quotes, payment links, and product libraries connect to the deal record. That helps teams selling to new customers without a separate billing tool.

Manajemen E-Commerce HubSpot

Rekan penjual: Commerce features are thinner here. Most teams push deals to an invoicing app through Zapier integrations instead.

9. Web Forms & Chatbots

HubSpot: Forms, live chat, and chatbot feed the universal inbox. Conversations from email and Facebook Messenger land in the same queue.

Rekan penjual: You can create personalized web forms and embed them on any site or share them as links.

Pilih Jenis Situs Web Anda

Salesmate also ships chatbots for first-touch qualification on your site.

Atur ke Mode Ekstrem

10. Integrations & Business Apps

HubSpot: Over 500 business apps connect natively, including Salesforce, Google Workspace, and Microsoft 365. Native depth is the strength here.

Rekan penjual: Over 700 apps connect, covering Google Apps, Microsoft Apps, and Slack. Salesmate stands out for how easily it slots into an existing stack.

Server Anda mungkin memiliki batas waktu PHP yang rendah atau Anda telah mencapai batas jumlah kata.

11. Team Collaboration & Support

HubSpot: The free version has no live help, only documentation and community. Email support and phone help arrive on paid plans.

Rekan penjual: Tag teammates, share notes, and keep communication history in one thread. Reviewers say the support team answers fast and fixes issues quickly.

Pilih Kontraktor Anda

12. Harga & Biaya

Here are both price lists side by side.

TingkatHubSpotRekan penjual
BebasAlat Gratis: $0/bulan❌ Tidak ada paket gratis
Pintu masukMarketing Hub Starter: $15/seat/monthDasar: $23/pengguna/bulan
PertengahanStarter Customer Platform: $15/seat/monthPro: $39/pengguna/bulan
AtasMarketing Hub Professional: $800/seat/monthBisnis: $63/pengguna/bulan

HubSpot: The entry point is unbeatable at $0. The gap between $15 and $800 per seat is the catch, and marketing contact overages add up as your business grows.

Rekan penjual: Pricing is flatter and easier to forecast. Nothing is free, but the top tier at $63/user/month still costs far less than HubSpot’s Professional plan.

💡 Cost tip: A four-person team pays $92/month on Salesmate Basic. The same team pays $0 on HubSpot’s free tier, then $60/month at Starter.

Skenario yang Berbeda

Jika Anda Membutuhkan…MemilihMengapa
CRM gratis untuk memulai.HubSpotUnlimited users at $0
Panggilan bawaanRekan penjualSistem telepon termasuk
Pemasaran dan penjualan dalam satu paket.HubSpotShared hubs and contact data
Predictable per-seat costRekan penjualFlatter pricing ladder
Landing and website pagesHubSpotPage builder included
Pengaturan yang ramah bagi pemulaHubSpotGuided onboarding plus Academy

💰 Anggaran Anda

If cash is tight, HubSpot’s free CRM wins on day one. Salesmate charges from the first seat, so five users cost $115 monthly before you see value.

🔌 Susunan Teknologi Anda

Salesmate connects to 700+ other apps and exposes the APIs most teams need. HubSpot has fewer connectors but deeper native ones.

📞 Proses Penjualan Anda

Outbound teams that live on the phone get more from Salesmate. Inbound teams that nurture relationships through content get more from HubSpot.

🎓 Tingkat Pengalaman Anda

HubSpot Academy makes it faster to train users with no CRM background. Salesmate is simpler on the surface but has fewer learning materials.

🆓 Uji Coba dan Demo Gratis

Salesmate gives 15 days with no card required. HubSpot’s free features never expire, so you can test with real data indefinitely.

🛟 Opsi Dukungan

Free HubSpot users get documentation only, which frustrates some teams. Salesmate’s support team earns steady praise across review sites.

Panduan Pengalihan

Already running one of these? Here is what changes if you move.

Salesmate CRM sales pipeline overview
🔄 Switching from HubSpot to Salesmate?

✅ Apa yang akan Anda peroleh:

  • A built-in phone with call recording and voicemail drops
  • Flatter per-user pricing that is easier to budget
  • Live support on every plan, not just paid marketing tiers

❌ Apa yang akan Anda rugikan:

  • The free tier and its one million contact ceiling
  • Landing pages, website pages, and the universal inbox
  • HubSpot Academy and its training library

📋 Cara beralih:

  1. Export contacts, companies, and deals from HubSpot as CSV files
  2. Start the 15-day Salesmate trial and map your pipeline stages
  3. Import the files, then reconnect Gmail, calendar, and Zapier
🔄 Switching from Salesmate to HubSpot?

✅ Apa yang akan Anda peroleh:

  • A free plan with unlimited users and a million contacts
  • Marketing Hub, Sales Hub, and Service Hub on one record
  • Page building, chatbots, and stronger lead nurturing

❌ Apa yang akan Anda rugikan:

  • The native calling system and voicemail drops
  • Predictable pricing once you outgrow the starter plan
  • Live support access while you stay on the free version

📋 Cara beralih:

  1. Export contacts, deals, and activity history from Salesmate
  2. Open a free HubSpot account and follow the guided setup
  3. Import your data, rebuild the deal pipeline, then connect email

Apa yang Tidak Kami Bahas dalam Ulasan Kami

Perbandingan ini berfokus pada bisnis kecil and mid-market sales teams. We did not test enterprise rollouts, custom API builds, or migrations involving several other companies under one parent brand. Our figures reflect the August 2026 versions of both products. If you manage 100+ seats, your priorities will differ from what we covered here.

Keputusan Akhir

KategoriPemenang
💰 HargaHubSpot
🚀 Fitur Inti CRMHubSpot
📞 Calling & OutboundRekan penjual
📊 Pelaporan & AnalisisMengikat
👶 Kemudahan PenggunaanHubSpot
🔌 IntegrasiRekan penjual
📣 Alat PemasaranHubSpot
🏆 Pemenang KeseluruhanHubSpot

🏆 PEMENANG: HUBSPOT

HubSpot wins 4 of 7 categories.

Cocok untuk: free contact management, inbound marketing, and sales and marketing teams sharing one platform

HubSpot and Salesmate solve different problems. HubSpot is a full customer relationship management suite with marketing built in.

Salesmate is a sales CRM for reps who dial, book meetings, and close. Its calling tools and 700+ integrations are real advantages.

But HubSpot’s free CRM removes the risk of starting. You can run contact management, email tracking, and a deal pipeline at $0 while your business grows.

If you need a phone system in the CRM, pick Salesmate. For everyone else, HubSpot is the safer first CRM.

Selengkapnya tentang HubSpot Dibandingkan

Here is how HubSpot measures up against other CRM tools people shortlist:

HubSpot vs Salesforce

HubSpot unggul dalam hal: faster onboarding for non-technical teams, a genuinely free tier, and bundled marketing tools

Salesforce unggul dalam hal: deeper customization for large enterprises, a wider partner network for niche builds, and stronger controls for complex territory models

HubSpot vs Zoho CRM

HubSpot unggul dalam hal: interface polish, HubSpot Academy training, and native depth on its 500+ connectors

Zoho CRM unggul dalam hal: lower cost at mid tiers, a broader owned app suite, and more forgiving per-user math for growing teams

HubSpot vs Pipedrive

HubSpot unggul dalam hal: marketing automation, page building, and a free plan Pipedrive does not match

Pipedrive menang dalam hal: a tighter deal-first interface, less setup before reps are productive, and cheaper entry for pure sales use

HubSpot vs Senin CRM

HubSpot unggul dalam hal: purpose-built CRM reporting, email marketing depth, and customer success tooling

CRM menang pada hari Senin dalam hal: flexible board views, easier cross-team project work, and simpler custom fields for odd workflows

The video below walks through more HubSpot alternatives.

4 Alternatif HubSpot Terbaik dan Profesional untuk Bisnis Anda

Perbandingan Lebih Lanjut dengan Salesmate

Salesmate also competes with these tools:

— Tautkan data di seluruh dokumen Anda CRM

Salesmate menang dalam hal: pipeline customization, a wider app directory, and hands-on support response times

Freshsales menang dalam hal: a free entry tier, tighter helpdesk pairing, and built-in scoring on cheaper plans

Salesmate vs Keap

Salesmate menang dalam hal: lower seat cost, cleaner pipeline views, and faster setup for a small sales team

Keap menang berdasarkan: stronger campaign pembangun, e-commerce and invoicing depth, and long-running lifecycle automation

Salesmate vs Kapsul CRM

Salesmate menang dalam hal: built-in calling, automation journeys, and richer reporting for sales leaders

Capsule menang dalam hal: a gentler learning curve, cheaper entry pricing, and a lighter feel for very small teams

This video covers additional Alternatif Salesmate worth a look.

Alat CRM Terbaik untuk Kebutuhan Anda

Pertanyaan Yang Sering Muncul

HubSpot CRM paling cocok untuk apa?

It suits smaller businesses that want contact management, email marketing, and deal tracking in one place. The free tier makes it a low-risk starting point.

Apakah HubSpot CRM benar-benar gratis?

Yes. The free tier covers one million contacts and unlimited users with no expiry. Live help and advanced automation require a paid upgrade.

Salesmate digunakan untuk apa?

Teams use it to manage pipelines, call prospects, and automate follow ups. It is built for outbound selling rather than large marketing campaigns.

Apakah HubSpot lebih baik daripada Salesforce?

For small teams, usually yes, because setup is faster and the free tier removes cost. Salesforce fits large enterprise deployments needing deep customization.

Yang mana CRM terbaik for a small business?

Between these two, HubSpot. It costs nothing to start and grows with you. Pick Salesmate if calling and pipeline speed matter most.

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