Are you tired of struggling with remote access tools that don’t quite fit your needs?
Many businesses and individuals face the challenge of finding reliable.
It can be frustrating when tools are too complex, slow, or lack the features you really need.
We’re here to help you cut through the confusion.
In this guide, we’ll dive into Getscreen vs GoTo Resolve, two popular options for remote access.
Overview
To give you the clearest picture, we didn’t just read about these tools.
We tested both Getscreen and GoTo Resolve, evaluating their key features, ease of use, and overall performance in real-world situations.
This hands-on approach allowed us to see how they truly stack up against each other.
90% of Getscreen users report improved efficiency after switching. Try it free and join the thousands!
Pricing: It has a free trial. Paid Plan starts at $149/yearly
Key Features:
- Cross-Platform Compatibility
- Advanced Security Features
- Collaboration Tools
Ready to simplify your IT support? Try GoTo Resolve now! Try it free and join the thousands!
Pricing: It has a free trial. Paid plan starts at $23/monthly.
Key Features:
- Asset Management
- Unattended Access
- Patch Management
What is Getscreen?
So, what is Getscreen? It’s remote desktop software that lets you connect to computers from anywhere.
This is really handy for IT support or working from home.
What makes it stand out is how simple it is to use.
Also, explore our favorite Getscreen alternatives…
Ready to experience smoother remote help? Over 90% of new Getscreen users report improved efficiency!
Key Benefits
Getscreen stands out for its ease of use and flexibility. Here are some of its best features:
- Browser-Based Access: Connect from anywhere with a web browser.
- Customizable Branding: White-label the client for your business.
- Wake-on-LAN: Turn on offline computers remotely.
- File Transfer: Easily send and receive files.
- Multi-Monitor Support: View all screens of the remote computer.
- Up to 1000 simultaneous sessions on the Enterprise plan.
Pricing
Getscreen offers a tiered pricing structure, starting with a free option.
- Lifetime Personal Plan: $149/month
Pros
Cons
What is GoTo Resolve?
What is GoTo Resolve? This tool is more than just remote access.
It’s an all-in-one platform for IT teams.
Think of it as your command center for managing devices and helping users from anywhere.
Also, explore our favorite GoTo Resolve alternatives…
Ready to simplify your IT support? Try GoTo Resolve now!
Key Benefits
GoTo Resolve has some cool features. Here are its best parts:
- Remote Monitoring: It watches your computers. It alerts you to issues.
- Ticketing System: You get 25 help tickets per month. This helps track problems.
- Endpoint Management: Manage up to 10 devices. Keep them secure and updated.
- Automated Tasks: Set up 3 automated actions. Save time on common fixes.
- Mobile Device Support: Help phones and tablets too. Connect from your phone.
- Strong Security: Your sessions are safe. Data stays private.
Pricing
GoTo Resolve has clear pricing. Here’s what you get:
- Remote Access: $23/month
- Remote Support Plus: $44/month
- Standard Endpoint Management: $57/month
- Premium Endpoint Management: Contact for pricing
Pros
Cons
Feature Comparison
Let’s dive into the specifics! We’ll now put Getscreen and GoTo Resolve side-by-side.
Looking at seven crucial features to help you understand their differences and decide which tool best fits your remote work and IT support needs.
1. Remote Access & Deployment
When you need to connect to a remote computer, how easy is it to set up?
- Getscreen: This platform excels in deployment simplicity. Getscreen.me offers browser-based access, meaning the employee or client only needs to click a link to start a session. No heavy software downloads are required on their end, making it incredibly fast to connect remotely. You can also set up permanent access for unattended machines.
- GoTo Resolve: GoTo Resolve also offers quick deployment options, including a no-download option for end-users. It provides robust remote access for various devices, allowing you to connect to a desk or server quickly. You can also set up unattended access for ongoing support.
2. Chat & Communication
Effective communication is key during remote sessions.
- Getscreen: During a session, you can easily use the built-in chat feature to talk with the remote user. This helps clarify issues quickly.
- GoTo Resolve: GoTo Resolve includes a robust chat feature within sessions. It also integrates with popular messaging tools like Microsoft Teams and Slack for conversational ticketing, making it a comprehensive support software.
3. Remote Monitoring & Management (RMM)
For IT teams, keeping an eye on devices is crucial.
- Getscreen: While primarily a remote access tool, Getscreen offers some basic remote monitoring capabilities. It allows you to see if a device is online, manage connected machines from your admin panel, and get a quick overview of your devices.
- GoTo Resolve: This is where GoTo Resolve truly shines. It offers extensive remote monitoring and management (RMM) features, such as patch management, antivirus management, and real-time alerts. You can proactively manage devices and prevent issues before they become problems.
4. Integrations
How well do these tools play with others?
- Getscreen: Through its HTTP API, Getscreen.me offers integrations with various external services. For example, it integrates with Telegram and Jira, allowing you to connect your remote access workflow with other tools you already use.
- GoTo Resolve: GoTo Resolve boasts strong integration capabilities, especially with its helpdesk features. It integrates seamlessly with popular platforms like Zendesk, Microsoft Teams, and ServiceNow, making it a powerful part of a larger IT ecosystem.
5. Mobile Support
Can you provide or receive support on the go?
- Getscreen: Getscreen.me offers mobile access for Android devices, allowing you to control phones and tablets remotely from your browser. You can also view your screen on an iPhone or other mobile device.
- GoTo Resolve: GoTo Resolve provides comprehensive mobile support software. It allows you to connect to and control Android, iOS, and Chromebook devices. You can even use the mobile device’s camera share feature to troubleshoot physical hardware.
6. Diagnostics & Reporting
Understanding system health and tracking activity is important.
- GetScreen: Within your admin account, you can access basic system diagnostics and view connection history. Session video recordings are also available for review, giving you a glimpse into past sessions.
- GoTo Resolve: GoTo Resolve offers more in-depth diagnostics and robust reporting features. It provides detailed insights into device health, IT asset management, and support activities, helping admin teams make informed decisions.
7. Knowledge Base & Self-Service
Making information easily accessible can reduce support requests.
- Getscreen: While not a primary focus, Getscreen provides a knowledge base and help center with guides and FAQs to assist users.
- GoTo Resolve: GoTo Resolve includes a built-in knowledge base and self-service portal.22 This allows users to find answers to common questions on their own, reducing the load on your support software team and empowering employees.
What to Look for When Choosing Remote Access Software?
When comparing options like comparegetscreen.me vs GoTo Resolve, consider these key insights to select the best tool:
- Ease of Use: Is it simple for both the technician and the end-user? Quick deployment matters.
- Security Features: Look for strong encryption, multi-factor authentication, and permission controls.
- Feature Set: Do you need just a remote control or full IT management with remote monitoring, diagnostics, and integration?
- Reliability: Does it offer stable connections, even over poor networks?
- Customer Support: Is help readily available if you run into issues?
- Scalability: Can it grow with your needs, from a single desk to many employee devices?
- Specific Needs: Do you require features like chat, file transfer, or session video recording?
- Cloud vs. On-Premise: Most modern solutions are cloud-based for flexibility.
Final Verdict
After comparing Getscreen vs GoTo Resolve, our choice really depends on what you need.
GetScreen is great for simple, budget-friendly remote access.
It’s easy to use, especially with its browser access.
However, if you’re an IT pro or running a larger business.
GoTo Resolve offers a more complete toolkit.
Its advanced features like remote monitoring and patch management.
We’ve thoroughly tested both, so you can trust our insights to help you choose the best tool.
More of Getscreen
Here’s a brief look at their standout features:
- GetScreen vs TeamViewer: TeamViewer offers extensive cross-platform support and advanced features like remote printing.
- GetScreen vs AnyDesk: AnyDesk is known for its high performance and fluid connections, even on slower internet.
- GetScreen vs Splashtop: Splashtop delivers high-speed connections and strong security, often at a competitive price.
- GetScreen vs RemotePC: RemotePC emphasizes always-on access and robust file transfer capabilities for various devices.
- GetScreen vs RealVNC Connect: RealVNC Connect focuses on secure, reliable connections and has a strong heritage in VNC technology.
- Getscreen vs ISL Online: ISL Online provides flexible deployment options, including on-premise, with strong multi-session features.
- GetScreen vs BeyondTrust: BeyondTrust offers powerful privileged access management and advanced security for enterprise environments.
More of GoTo Resolve
We’ve explored GoTo Resolve’s features, but how does it stand against other leading remote access solutions? Here’s a quick look:
- GoTo Resolve vs TeamViewer: TeamViewer offers extensive cross-platform compatibility and robust remote control for diverse devices.
- GoTo Resolve vs AnyDesk: AnyDesk provides high-speed, low-latency connections, ideal for quick, efficient remote work.
- GoTo Resolve vs Splashtop: Splashtop excels in high-performance streaming and cost-effective solutions for various business needs.
- GoTo Resolve vs RemotePC: RemotePC features always-on access and strong file transfer capabilities across multiple platforms.
- GoTo Resolve vs RealVNC Connect: RealVNC Connect focuses on secure, direct connections with a long-standing VNC legacy.
- GoTo Resolve vs ISL Online: ISL Online offers flexible cloud/on-premise deployment and advanced multi-session collaboration features.
- GoTo Resolve vs BeyondTrust: BeyondTrust specializes in privileged access management and enterprise-grade security for critical systems.
Frequently Asked Questions
Is Getscreen.me better than GoTo Resolve?
Neither is definitively “better”; it depends on your needs. GetScreen excels in ease of use and affordability for basic remote access. GoTo Resolve offers a more comprehensive IT management suite for larger teams, making a direct compare getscreen.me vs GoTo Resolve a matter of use case.
Does Getscreen offer a free version?
Yes, Getscreen offers a free plan. It provides a technician, permanent access devices, and 2 GB of session recording, making it a good option to try out basic remote features.
Does GoTo Resolve have a free version?
Yes, GoTo Resolve also has a free tier. This allows you to remotely access up to five included devices, giving you a taste of its remote access, monitoring, and automation capabilities.
Which is more secure, GetScreen or GoTo Resolve?
Both prioritize security. Getscreen uses AES 128-bit encryption with WebRTC and SSL protocols. GoTo Resolve emphasizes a zero-trust security model and includes advanced features like patch management for enhanced protection.
Which tool is better for IT teams?
GoTo Resolve is generally better for IT teams due to its integrated IT management features like patch management, automated tasks, and a built-in ticketing system. Getscreen is more suited for simpler, quicker remote support needs.
