Picking the right CRM is tough. You’re trying to keep track of customers, but there are so many options.
Feeling lost? You’re not alone. What if you pick the wrong one?
You could waste time and money. Plus, you might miss out on sales!
Don’t worry—we’re here to help. Let’s compare Freshsales vs Nimble CRM in simple terms.
We’ll show you what each CRM does best, and you’ll know which one best suits you.
Overview
We’ve spent hours diving deep into both Freshsales and Nimble CRM.
Our team rigorously tested each platform’s features, from lead management to reporting, simulating real-world scenarios to provide an accurate comparison.
Want to see Freshsales in action? Start your free trial and visit their website and experience more to see the difference!
Pricing: It has a free plan. The premium plan starts at $9/month.
Key Features:
- AI-powered insights
- Built-in phone
- Deal pipeline management
Overwhelmed by your contacts? Nimble CRM helps you stay organized and build stronger relationships. Explore the difference!
Pricing: Free plan available. Paid plan starts at $24.90/month.
Key Features:
- Social Media Integration
- Contact Enrichment
- Activity Tracking
What is Freshsales?
Freshsales is a sales CRM.
It helps teams manage leads.
You can track deals easily. It’s built for sales growth.
It’s user-friendly and quick.
Also, explore our favorite Freshsales CRM alternatives…
Unlock the power of an all-in-one marketing platform. GoHighLevel gives you everything to manage your marketing.
Key Benefits
- Intuitive Interface: Get up and running in minutes; no tech skills required.
- Visual Sales Pipeline: See precisely where your deals stand at a glance.
- Built-in Phone and Email: Connect with customers directly within the platform.
- AI-Powered Insights: Get intelligent recommendations to close more deals.
Pricing
All the plans will be billed annually.
- Growth + 500 Marketing Contacts: $9/user/month.
- Pro + 500 Marketing Contacts: $39/user/month.
- Enterprise + 500 Marketing Contacts: $59/user/month.
Pros
Cons
What is Nimble CRM?
Nimble CRM is all about relationships.
It focuses on social selling, pulls contacts from many sources, helps you stay connected, and is excellent for social media users.
Also, explore our favorite Nimble CRM alternatives…
See how Nimble CRM can boost your sales by 30% in 2025. Unlock the power of unified relationship management, social and business data, and streamlined contact management.
Key Benefits
- Unified contact management: Access a 360-degree view of your contacts, including social media interactions and deal history.
- Intelligent social listening: Stay informed about your customers and industry trends with real-time social media monitoring.
- Relationship-building tools: Nurture relationships with personalized outreach and automated follow-ups.
- Seamless integrations: Connect Nimble with over 200 popular business apps like Gmail and Outlook.
Pricing
Nimble keeps it simple with one affordable plan:
- Single Plan (Billed Annually): $24.90 per user/month.
Pros
Cons
Feature Comparison
Let’s dive into a detailed breakdown. We’ll compare Freshsales and Nimble CRM across key functionalities.
Helping you decide which CRM software best fits your sales and marketing needs.
1. Contact and Customer Management
- Freshsales:
- Offers robust customer management with detailed contact profiles.
- Allows tagging and segmentation for targeted outreach.
- Provides a clear view of interactions across channels.
- Nimble CRM:
- Excels at consolidating contacts from numerous sources, including social media.
- Focuses on enriched contact profiles with social insights.
- Prioritizes relationship building.
2. Sales Force Automation and Pipeline Management
- Freshsales:
- Provides strong sales force automation with automated workflows.
- Offers visual pipeline management for tracking deals.
- It helps sales teams visualize the sales cycle.
- Nimble CRM:
- It offers essential pipeline management but focuses more on contact interactions.
- Automates contact enrichment and social engagement.
- Less focused on complex sales pipelines.
3. Marketing Automation and Workflow
- Freshsales:
- Includes marketing automation features within its platform.
- Allows for automated email sequences and lead nurturing.
- Enables workflow automation for repetitive tasks.
- Nimble CRM:
- Primarily focuses on social selling and contact management.
- Lacks extensive marketing automation features.
- It is more focused on social interaction workflows.
4. Analytics and Reporting
- Freshsales:
- Provides in-depth analytics and reporting on sales performance.
- Offers customizable dashboards for key metrics.
- Allows for forecasting and trend analysis.
- Nimble CRM:
- Offers basic reporting on contact interactions.
- Provides social insights and engagement metrics.
- Lacks the in-depth sales reporting of Freshsales.
5. Integrations and Customization
- Freshsales:
- Offers numerous third-party integrations.
- Customize the platform to fit business needs.
- Integrate with other fresh sales products.
- Nimble CRM:
- Integrates with numerous social media platforms and business tools.
- Offers limited customizable options compared to Freshsales.
- Focuses on social media and contact integrations.
6. User Interface and Onboarding
- Freshsales:
- Features an intuitive interface for easy navigation.
- Offers comprehensive onboarding resources.
- Designed for sales teams.
- Nimble CRM:
- Provides a clean and user-friendly interface.
- Focuses on simplicity and ease of use.
- User reviews are generally positive for ease of use.
7. Generative AI
- Freshsales:
- Implementing generative AI to help with content creation and sales insights.
- Using AI to help streamline workflows.
- AI is used to increase productivity.
- Nimble CRM:
- Uses AI for contact enrichment and social listening.
- AI improves social engagement.
- AI is used to enhance contact relationships.
What to Look for When Choosing CRM Software?
- Scalability: Can the CRM grow with your business?
- Ease of Use: Is the interface intuitive for your team?
- Mobile Access: Does it offer a robust mobile app?
- Customer Support: Is reliable support readily available?
- Specific Needs: Does it align with your industry’s requirements?
- Budget: Does the pricing structure fit your financial plan?
- Data Security: What security measures are in place?
- Trial Period: Is there a free trial to test the software?
- Reporting Capabilities: Does it provide the specific reports you need?
- Automation Features: How well does it automate repetitive tasks?
- Integration with Existing Tools: Does it seamlessly connect with your current software stack?
- Training Resources: Are there sufficient training materials for your team?
- Customization Options: Can you tailor the CRM to your unique workflows and needs?
Final Verdict
If you need strong customer relationship management with solid sales tools.
Freshsales is our pick. It’s great for sales teams wanting clear pipelines and automation.
Freshsales, from Freshworks, really shines with its deep reporting and lead scoring.
Nimble is suitable if your focus is on social selling and rich contact profiles.
But, for most businesses wanting a balanced, powerful best CRM, Freshsales wins.
We’ve tested both, and Freshsales offers more for your money. It’s about getting things done quickly and smartly.
More of Freshsales CRM
Here’s a brief comparison of Freshsales CRM with these software solutions:
- Freshsales CRM vs Gohighlevel: Freshsales CRM focuses on AI-driven sales automation and pipeline management, while GoHighLevel is a broader platform offering extensive marketing, sales, and agency automation features.
- Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
- Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
- Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
- Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
- Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
- Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
- Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and cold email automation tool.
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
- Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
- Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
- Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.
More of Nimble CRM
Here’s a brief comparison of Nimble CRM with these software solutions:
- Nimble CRM vs Gohighlevel: Nimble CRM focuses on integrating social media and communication for unified contact profiles. At the same time, GoHighLevel provides an all-in-one marketing and sales automation platform with lead generation.
- Nimble CRM vs Pipedrive: Nimble CRM excels in social media integration and a unified contact view for relationship nurturing. At the same time, Pipedrive offers a visual sales pipeline for efficient deal management and automation.
- Nimble CRM vs Keap: Nimble CRM focuses on intuitive social media integration and relationship management, whereas Keap delivers robust marketing and sales automation features for comprehensive campaigns.
- Nimble CRM vs ActiveCampaign: Nimble CRM offers a user-friendly interface with strong social media integration for relationship building, while ActiveCampaign provides powerful marketing automation, segmentation, and detailed analytics.
- Nimble CRM vs Hubspot: Nimble CRM is known for its social media integration and simplified contact management for relationship building, while HubSpot offers a broad, comprehensive suite for marketing, sales, and customer service.
- Nimble CRM vs Clickfunnels: Nimble CRM functions as a relationship-focused CRM with social insights; ClickFunnels is a specialized tool for building sales funnels and automating sales pages.
- Nimble CRM vs Folk: Nimble CRM emphasizes social media integration and comprehensive contact profiles, while Folk focuses on collaborative contact organization and straightforward CRM features with high customizability.
- Nimble CRM vs Instantly: Nimble CRM provides robust contact and account management with social media integration, whereas Instantly excels in high-volume cold email outreach and advanced email marketing automation.
- Nimble CRM vs Clickup: Nimble CRM is a dedicated relationship management tool with social integration; ClickUp is a versatile platform for project management, task tracking, and customizable workflows, including CRM functions.
- Nimble CRM vs Monday CRM: Nimble CRM integrates social media insights for relationship management, while Monday CRM provides highly visual and customizable project and workflow management, including CRM capabilities.
- Nimble CRM vs Capsule CRM: Nimble CRM offers social media integration and robust contact management for relationship building. Capsule CRM is a simple contact manager focused on tracking sales opportunities.
- Nimble CRM vs Insightly: Nimble CRM prioritizes social media integration and a unified contact view, while Insightly offers a broader CRM solution with sales pipeline management and project management features.
- Nimble CRM vs Salesforce: Nimble CRM provides a user-friendly platform with strong social media integration for small to medium businesses, while Salesforce is a highly scalable, enterprise-level CRM with extensive, customizable features across sales, service, and marketing.
Frequently Asked Questions
Which CRM is better for small marketing teams?
Freshsales is often better for smaller marketing teams needing strong sales alignment. Its automation and reporting help manage campaigns efficiently. Nimble is good for focusing on social media, but Freshsales offers more overall marketing tools.
Can Nimble CRM integrate with social media platforms?
Yes, Nimble CRM excels at social media integration. It pulls contact data and tracks interactions from platforms like LinkedIn, Twitter, and Facebook, making it ideal for social selling.
Is Freshsales customizable to fit my specific business needs?
Freshsales offers good customization options. You can tailor fields, workflows, and reports to fit your business processes. It also integrates with many third-party apps.
Does Nimble CRM offer mobile access?
Yes, Nimble CRM provides a mobile app. It allows users to access contacts, track interactions, and manage tasks on the go, making it convenient for remote work.
Which CRM offers better reporting and analytics?
Freshsales generally offers more robust reporting and analytics. It provides detailed insights into sales performance, lead conversion, and marketing campaign effectiveness, giving you data-driven decisions.
