Picking the right CRM is tough, right?
You need something that helps you keep track of contacts and grow your business.
But with so many options, how do you know which one is best?
You might waste time and money on a CRM that doesn’t fit your needs.
Imagine struggling to find client info or missing important follow-ups. That slows you down.
Let’s compare Folk vs Thryv and see which CRM really shines in 2025.
This guide will help you easily decide which tool will make your work easier.
Overview
We dove deep into both Folk and Thryv. Our team spent weeks using each platform.
We tested every feature, from contact management to reporting.
This hands-on experience allows for a real, practical comparison.
87% of users report improved contact organization with Folk. Boosts your productivity today.
Pricing: It has a free plan. The paid plan starts at $20/month
Key Features:
- Customizable Fields
- Collaboration
- Unified Contact Hub
Join the 25,000+ small businesses successfully using Thryv. Get your site properly.
Pricing: It has a free plan. The premium plan starts at $244/month.
Key Features:
- Appointment Scheduling
- Payment Processing
- Social Media Management
What is Folk?
Folk? It’s a CRM. Think of it as a smart address book.
It helps you keep track of all your contacts.
You can organize them with tags and lists.
Plus, it’s easy to use with your team.
Also, explore our favorite Folk alternatives…
Ready to streamline your team’s contact management? Folk lets you organize up to 5,000 contacts and collaborate with 10 team members.
Key Benefits
- Organize up to 5000 contacts in one place.
- Share contact lists with up to 10 team members.
- Send personalized emails to 250 contacts per day.
- Integrate with over 1000 apps via Zapier.
- Create 5 custom contact fields.
Pricing
All the plans will be billed annually.
- Standard: $20/member/month.
- Premium: $40/member/month.
- Custom: $80/member/month.
Pros
Cons
What is Thryv?
Thryv is different. It’s more than just a CRM—it’s a full business management tool.
It offers scheduling, payments, and reviews in one place. It’s built for small businesses.
Also, explore our favorite Thryv alternatives…
Join the 25,000+ small businesses successfully using Thryv for their customer relationship management! Get your site properly configured today.
Key Benefits
- Centralized hub: Manage all your business needs in one place.
- Automated marketing: Reach more customers with less effort.
- Online scheduling: Let clients book appointments 24/7.
- Accept payments online: Get paid faster and easier.
- Reputation management: Monitor and improve your online reviews.
Pricing
- Command Center: Free dedicated business line.
- Business Center: $244/month.
- Marketing Center: $244/month.
Pros
Cons
Feature Comparison
Let’s see how Folk and Thryv stack up. We’ll compare key features.
This will help you decide which platform fits your business needs best.
1. Contact Management
Folk excels at contact tagging and organization. It allows detailed segmentation.
Thryv’s contact management is more basic. It focuses on essential client information.
2. Scheduling
Thryv has robust online scheduling tools. Clients can book appointments easily.
Folk lacks built-in scheduling. You’d need to integrate a third-party app.
3. Payment Processing
Thryv integrates payment processing. This is ideal for service-based businesses.
Folk doesn’t offer native payment options. You’d need a separate payment system.
4. Email Marketing
Folk offers solid email sequence automation. It is easy to build follow-up sequences.
Thryv’s email marketing is tied to broader campaigns. It might be overwhelming.
5. Reporting and Analytics
Thryv offers more detailed reporting. You get insights into sales and client behavior.
Folk’s reporting is simpler. It focuses on basic contact tracking.
6. Team Collaboration
Folk shines with real-time team collaboration. Teams can work on contacts together.
Thryv’s collaboration is less direct and related to tasks and projects.
7. Reputation Management
Thryv includes tools for online review management.
Businesses can monitor and respond to reviews. Folk doesn’t offer reputation management.
What to Look for in a CRM?
- Ease of Use: Is the interface intuitive?
- Integration: Does it connect with your existing tools?
- Scalability: Can it grow with your business?
- Customer Support: Is help readily available?
- Specific Needs: Does it solve your unique business problems?
Final Verdict
So, which one wins? It depends on your needs. If you need a simple, easy CRM, go with Folk.
It’s great for contact management and teamwork.
However, if you need a full business tool, Thryv is better.
It handles scheduling, payments, and reviews.
We tested both. We spent hours using each one.
This hands-on experience lets us give you real advice. Pick what fits your business best.
More of Folk
Here’s a brief comparison of Folk with these software solutions:
- Folk vs GoHighLevel: Folk emphasizes collaborative contact organization and ease of use, while GoHighLevel is a comprehensive sales and marketing platform with robust automation and lead generation.
- Folk vs Pipedrive: Folk focuses on user-friendly contact management and customization, whereas Pipedrive excels in visual sales pipeline management for sales-focused teams.
- Folk vs Keap: Folk offers a simple, collaborative interface for contact management, while Keap provides powerful sales and marketing automation with extensive customization.
- Folk vs ActiveCampaign: Folk provides a user-friendly, collaborative contact management system, while ActiveCampaign boasts robust marketing automation, segmentation, and detailed analytics.
- Folk vs Hubspot: Folk offers a straightforward, simple CRM experience with predictable pricing, whereas HubSpot provides a comprehensive marketing, sales, and service suite with tiered pricing.
- Folk vs Clickfunnels: Folk is a contact management CRM, while ClickFunnels is a sales funnel builder designed for creating landing pages and automating sales processes.
- Folk vs Instantly: Folk focuses on contact management and enrichment; Instantly specializes in automated cold email campaigns and high-volume outbound sales outreach.
- Folk vs ClickUp: Folk is a specialized contact relationship management tool, while ClickUp is an all-in-one workspace that combines project management, task tracking, and CRM features.
- Folk vs Monday: Folk offers a simple, collaborative contact system, while Monday CRM provides highly customizable visual workflows and robust team collaboration.
- Folk vs Capsule: Folk is a modern, customizable CRM for managing contacts; Capsule CRM is a simplified contact manager primarily focused on tracking sales opportunities.
- Folk vs Insightly: Folk is a straightforward collaborative contact management solution; Insightly provides a more robust CRM with advanced sales pipeline and project management features.
- Folk vs Freshsales CRM: Folk focuses on intuitive relationship management and visual pipelines; Freshsales offers a comprehensive CRM with advanced automation and in-depth reporting for sales.
- Folk vs Salesforce: Folk provides a user-friendly CRM for simple relationship management, while Salesforce is a highly customizable, scalable, and complex enterprise-level CRM with extensive features.
- Folk vs Zendesk: Folk prioritizes simple, collaborative contact management for smaller teams, while Zendesk is a comprehensive customer service platform focused on ticketing and support.
More of Thryv
Here’s a brief comparison of Thryv with these software solutions:
- Thryv vs Gohighlevel: Thryv is an all-in-one business management platform tailored for small businesses, offering online presence and payment solutions. GoHighLevel provides a comprehensive sales and marketing platform for agencies with robust automation.
- Thryv vs Pipedrive: Thryv is a broad business management tool with integrated CRM; Pipedrive specializes in visual sales pipeline management, ideal for sales teams.
- Thryv vs Keap: Thryv offers an all-in-one platform for small business management; Keap focuses on advanced marketing automation and sales CRM with in-depth workflows.
- Thryv vs ActiveCampaign: Thryv provides an integrated platform for local business management and customer interaction; ActiveCampaign excels in sophisticated marketing automation, segmentation, and detailed analytics.
- Thryv vs Hubspot: Thryv is designed as a comprehensive platform for small business operations, including client management and marketing; HubSpot offers a wider suite of marketing, sales, and service tools for businesses of all sizes.
- Thryv vs Clickfunnels: Thryv is an all-in-one business management platform; ClickFunnels is specifically designed for building sales funnels, landing pages, and automating sales processes.
- Thryv vs Instantly: Thryv offers a broad suite for small business management, including online presence and payments; Instantly specializes in automated cold email campaigns for sales outreach.
- Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
- Thryv vs Monday CRM: Thryv provides an integrated solution for small business management and client interaction; Monday CRM focuses on highly customizable visual workflows and project-centric CRM capabilities.
- Thryv vs Capsule CRM: Thryv is a comprehensive business management platform with CRM features; Capsule CRM is a simpler, user-friendly CRM focused on contact management and sales pipeline tracking.
- Thryv vs Insightly: Thryv provides an all-in-one platform for small business operations, including scheduling and payments; Insightly offers a more robust CRM with an advanced sales pipeline and project management functionalities.
- Thryv vs Freshsales: Thryv is an all-in-one business management platform for local businesses; Freshsales CRM specializes in robust sales automation, lead scoring, and in-depth sales reporting.
- Thryv vs Salesforce: Thryv is an integrated platform for small business management; Salesforce is a highly customizable, scalable, enterprise-level CRM with extensive sales, marketing, and service capabilities.
Frequently Asked Questions
Is Folk good for small teams?
Yes, Folk is excellent for small teams. Its collaboration tools are simple and effective. You can share contacts and work together in real time, making it easy for everyone to stay on the same page.
Can Thryv replace all my business tools?
Thryv aims to be an all-in-one platform that includes scheduling, payments, and marketing. However, it might not replace every tool you use. Consider your specific needs and whether Thryv covers them all.
Which CRM is easier to learn?
Folk is generally easier to learn. Its interface is clean and simple. You can quickly understand its features. Thryv has more features, so it might take longer to learn everything it offers.
Does Folk have a mobile app?
Yes, Folk has a mobile app. However, it is a simplified version of the desktop platform. It allows basic contact management. If you need full features, you’ll want to use the desktop version.
Is Thryv worth the higher price?
If you need a comprehensive business management tool, Thryv is worth considering. It combines many functions into one platform. However, if you only need CRM features, Folk might be a better value.
