Monday CRM vs Thryv: Which is Right for You in 2025?

Are you struggling to choose between Monday CRM and Thryv for your business? 

It’s a tough decision! Both platforms offer potent tools, but which one truly fits your needs?

Many businesses get stuck trying to compare features. 

This post breaks down the key differences between Monday CRM vs Thryv so you can confidently choose the perfect solution to boost your sales and streamline your operations.

Let’s dive in and find the best fit for your business!

Overview

We’ve tested Monday CRM and Thryv, exploring their features, pricing, and overall usability. 

Our hands-on testing and in-depth analysis have led us to this comparison, which is designed to help you make an informed decision.

What is Monday CRM?

Let’s discuss Monday CRM.

This platform helps businesses manage everything from sales to projects in one place.

Think of it as a central hub for your team.

It’s also known for being highly customizable so that you can tailor it to your specific needs.

Also, explore our favorite Monday CRM alternatives…

Key Benefits

• Visual Workflows: See your projects come to life with colorful boards and timelines. It’s like a Kanban board on steroids!
• Easy Collaboration: Share boards with your team, assign tasks, & keep everyone on the same page. No more endless email chains!
• Tons of Integrations: Connect Monday CRM with your favorite apps, such as Gmail, Slack, and Zoom.
• Customizable Templates: Get a head start with pre-built templates for marketing campaigns, content calendars, and more.

Pricing

All the plans will be billed annually.

• Basic: $12/seat/month.
• Standard: $17/seat/month.
• Pro: $28/seat/month.
• Enterprise: Custom Pricing based on your needs.

What is Thryv?

Now, let’s look at Thryv.

It’s designed to be an all-in-one business management platform.

Think CRM, marketing, and appointment scheduling bundled together.

It aims to help businesses manage their entire customer lifecycle.

Also, explore our favorite Thryv alternatives…

Key Benefits

• Centralized hub: Manage all your business needs in one place.
• Automated marketing: Reach more customers with less effort.
• Online scheduling: Let clients book appointments 24/7.
• Accept payments online: Get paid faster and easier.
• Reputation management: Monitor and improve your online reviews.

Pricing

• Command Center: Free dedicated business line.
• Business Center: $244/month.
• Marketing Center: $244/month.

Feature Comparison

Now, let’s get down to the nitty-gritty and compare Monday.com and Thryv feature by feature.

This breakdown will help you see where each platform shines and which aligns better with your specific business needs.

1. Core CRM Functionality

• Monday.com: Focuses on customizable workflows and task management within its CRM software, allowing you to manage contacts and build custom pipelines for customer relationship management.
• Thryv offers a more traditional CRM approach, emphasizing customer communication, relationship management, and tools for managing contacts and interactions.

2. Ease of Use

• Monday.com: Known for its intuitive interface and drag-and-drop functionality, it is relatively easy to learn and use. The visual dashboard helps with ease of use.
• Thryv: While comprehensive, some users find the interface less intuitive and the learning curve steeper.

3. Task Management

• Monday.com: Excels at task management, offering robust features for assigning, tracking, and managing tasks within your CRM workflows.
• Thryv includes task management features, but they are often tied to specific customer interactions or projects rather than a centralized system.

4. Marketing Automation

• Monday.com: Offers some marketing automation features through integrations with other tools.
• Thryv: Provides more comprehensive marketing automation capabilities, including email marketing, social media management, and campaign tracking.

5. Integrations

• Monday.com: Integrates with a wide range of popular business apps, extending its functionality.
• Thryv: While it offers some integrations, the selection is more limited.

6. Customer Satisfaction

• Monday.com generally receives positive reviews for its ease of use, customization, and customer support.
• Thryv: Customer feedback is more mixed, with some users praising its all-in-one approach while others cite issues with pricing and complexity. It is essential to use Monday.com and Thryv yourself to assess customer satisfaction.

What to Look for When Choosing CRM Software?

Beyond the specific features we’ve discussed, here are some additional factors to consider when choosing CRM software:

• Scalability: Can the CRM grow with your business?
• Mobile Access: Is there a robust mobile app for on-the-go access?
• Training & Support: What level of training and support is provided?
• Security: Does the CRM offer adequate security measures to protect your data?
• Industry-Specific Features: Does the CRM cater to the specific needs of your industry?
• Budget: Consider the initial cost and ongoing maintenance and support fees.
• Free Trial/Demo: Take advantage of any free trial or demo periods to test the software firsthand. A 14-day free trial, like the one offered by monday.com, can be beneficial.

Final Verdict

So, which one wins in the Monday.com vs Thryv showdown?

For many businesses, especially those prioritizing customization and ease of use, Monday.com comes out on top.

Its visual interface and flexible workflows make it a powerful tool for managing sales, projects, and customer relationships.

While Thryv offers a comprehensive suite of tools, its complexity and unclear pricing plan can be barriers.

Our hands-on experience and feature comparisons point toward Monday.com as the better starting point for most.

We’ve walked you through the key differences, so now it’s your turn.

Consider your business needs and try Monday.com’s free trial to see if it fits.

More of Monday CRM

Here’s a brief comparison of Monday CRM with these software solutions:

• Monday CRM vs Gohighlevel: Monday CRM offers visual project management and team collaboration for diverse workflows. At the same time, GoHighLevel is an all-in-one platform emphasizing sales and marketing automation with lead generation capabilities.
• Monday CRM vs Pipedrive: Monday CRM is a versatile work operating system with robust project and team management. Pipedrive is a sales-focused CRM known for its visual pipeline management and deal-closing features.
• Monday CRM vs Keap: Monday CRM provides highly customizable visual workflows for team collaboration and customer management, while Keap offers powerful sales and marketing automation designed for small businesses.
• Monday CRM vs ActiveCampaign: Monday CRM focuses on visual collaboration and customizable dashboards for project and customer relationship tracking, whereas ActiveCampaign excels in advanced email marketing automation, segmentation, and detailed analytics.
• Monday CRM vs Hubspot: Monday CRM offers a flexible, visual platform for managing projects and customer data, while HubSpot provides a comprehensive suite of marketing, sales, and customer service tools.
• Monday CRM vs Clickfunnels: Monday CRM is a flexible work OS with strong CRM capabilities; ClickFunnels is primarily a sales funnel builder for creating landing pages and automating sales conversion processes.
• Monday CRM vs Folk: Monday CRM provides highly customizable visual workflows and collaboration for diverse teams; Folk focuses on intuitive, collaborative contact management and enrichment with a simple interface.
• Monday CRM vs Instantly: Monday CRM is a flexible work OS with CRM functionalities for visual pipeline management; Instantly specializes in automated cold email outreach and high-volume lead generation.
• Monday CRM vs ClickUp: Monday CRM prioritizes visual and user-friendly project and work management; ClickUp is an all-in-one productivity platform offering extensive features for task management, CRM, and more.
• Monday CRM vs Capsule CRM: Monday CRM provides extensive customization for workflows and projects, integrating CRM functionalities; Capsule CRM is a simpler, more affordable contact manager primarily focused on sales tracking.
• Monday CRM vs Insightly: Monday CRM offers a highly customizable platform for managing projects and customer relationships, whereas Insightly provides a more traditional CRM with integrated project management.
• Monday CRM vs Freshsales CRM: Monday CRM is a versatile work OS with CRM features for customizable tracking. At the same time, Freshsales CRM is a dedicated sales CRM with AI-powered lead management and automation.
• Monday CRM vs Salesforce: Monday CRM offers a flexible, visual, and highly customizable platform for various business needs; Salesforce is an enterprise-level CRM with extensive, deep features for complex sales and marketing operations.
• Monday CRM vs Zendesk: Monday CRM excels in visual project management and team collaboration for sales and other functions. At the same time, Zendesk is a specialized customer service platform focused on ticketing and support.

More of Thryv

Here’s a brief comparison of Thryv with these software solutions:

• Thryv vs Gohighlevel: Thryv is an all-in-one business management platform tailored for small businesses, offering online presence and payment solutions. GoHighLevel provides a comprehensive sales and marketing platform for agencies with robust automation.
• Thryv vs Pipedrive: Thryv is a broad business management tool with integrated CRM; Pipedrive specializes in visual sales pipeline management, ideal for sales teams.
• Thryv vs Keap: Thryv offers an all-in-one platform for small business management; Keap focuses on advanced marketing automation and sales CRM with in-depth workflows.
• Thryv vs ActiveCampaign: Thryv provides an integrated platform for local business management and customer interaction; ActiveCampaign excels in sophisticated marketing automation, segmentation, and detailed analytics.
• Thryv vs Hubspot: Thryv is designed as a comprehensive platform for small business operations, including client management and marketing; HubSpot offers a wider suite of marketing, sales, and service tools for businesses of all sizes.
• Thryv vs Clickfunnels: Thryv is an all-in-one business management platform; ClickFunnels is specifically designed for building sales funnels, landing pages, and automating sales processes.
• Thryv vs Folk: Thryv is a comprehensive business management system with integrated CRM; Folk is a more focused, collaborative contact management tool with an emphasis on organization.
• Thryv vs Instantly: Thryv offers a broad suite for small business management, including online presence and payments; Instantly specializes in automated cold email campaigns for sales outreach.
• Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
• Thryv vs Capsule CRM: Thryv is a comprehensive business management platform with CRM features; Capsule CRM is a simpler, user-friendly CRM focused on contact management and sales pipeline tracking.
• Thryv vs Insightly: Thryv provides an all-in-one platform for small business operations, including scheduling and payments; Insightly offers a more robust CRM with an advanced sales pipeline and project management functionalities.
• Thryv vs Freshsales: Thryv is an all-in-one business management platform for local businesses; Freshsales CRM specializes in robust sales automation, lead scoring, and in-depth sales reporting.
• Thryv vs Salesforce: Thryv is an integrated platform for small business management; Salesforce is a highly customizable, scalable, enterprise-level CRM with extensive sales, marketing, and service capabilities.

Frequently Asked Questions