Zoho CRM vs Close CRM: Find Your Best CRM in 2025?

Choosing a CRM feels like picking a phone, right? 

You need to manage leads and close deals, but which software actually helps you do that better?

It’s a headache to sift through features and prices.

What if you pick the wrong one? You could lose time, money, and maybe even clients.

Imagine juggling messy data and missing out on sales because your CRM is a clunker.

Let’s break down Zoho CRM vs Close CRM, real simple.

We’ll look at what each does best so you can pick the winner for your business in 2025.

Overview

We’ve rolled up our sleeves and put both Zoho CRM and Close CRM through their paces.

Our team tested each platform’s core features, from lead management to reporting, ensuring a practical, real-world comparison.

What is Zoho CRM?

Think of Zoho CRM as your digital sales buddy.

It helps you manage leads, track deals, and keep customers happy.

It’s like a sales toolbox. You get features for email, calls, and reports.

It’s built to grow with your business.

Also, explore our favorite Zoho alternatives…

Key Benefits

• Handles 3+ communication channels in one spot.
• AI predicts sales with 90% accuracy.
• Builds dashboards tailored to your exact needs.

Pricing

All the plans will be billed annually.

• Standard: $14/user/month.
• Professional: $23/user/month.
• Enterprise:$40 /user/month.
• Ultimate: $52/user/month.

What is Close CRM?

Close CRM is built for sales teams that love to call.

It puts communication first. Think built-in calling and email.

It’s all about closing deals fast. You get tools to track calls and emails.

It’s designed to boost sales efficiency.

Also, explore our favorite Close CRM alternatives…

Key Benefits

• Increases closed deals by 30% on average.
• Speeds up the sales cycle by 20%.
• Power Dialer that increases calls by 50%

Pricing

All the plans will be billed annually.

• Essentials: $35/seat/month.
• Growth: $99/seat/month.
• Scale: $139/seat/month.

Feature Comparison

Let’s dive into the nitty-gritty. Choosing between these two powerful CRMs means understanding their feature differences.

Here’s a detailed look to help you decide.

1. Contact Management:

• Zoho CRM: Detailed profiles and extensive customization.
• Close CRM: Speed and efficiency optimized for high-volume calling.

2. Customer Support

• Zoho CRM: Multiple channels (email, chat, phone).
• Close CRM: Direct support via calls and emails.

3. Offer and Free Trial

• Zoho CRM: Comprehensive free trial and various plan offers.
• Close CRM: Trial focused on calling and email features.

4. Ease of Use

• Zoho CRM: This is Powerful, but it has a steeper learning curve.
• Close CRM: Simpler, more intuitive interface.

5. Import and Third-Party Integrations

• Zoho CRM: Wide import options, extensive third-party integrations, Salesforce import.
• Close CRM: Fewer integrations, focusing on core tools.

6. Customer Interactions

• Zoho CRM: A Broad view of interactions, including social media.
• Close CRM: Focus on phone and email interaction tracking.

7. Solution and Efficient Sales Operations

• Zoho CRM: Comprehensive solution for diverse needs.
• Close CRM: Specialized CRM for calling-focused sales teams, superior phone sales experience.

What to Look For When Choosing The Right CRM Tool?

• Consider your team’s primary communication style. (Calling vs. multi-channel)
• Evaluate your need for integrations with other business tools.
• Analyze your budget against the long-term scalability of each CRM.
• Think about the learning curve and available support resources.
• Assess how important detailed reporting and analytics are to your strategy.
• Determine if mobile access and functionality are critical for your team.
• Prioritize customization options if your business has unique workflows.

Final Verdict

If you need a powerhouse CRM, Zoho CRM wins. It does a lot.

You get tons of features for all kinds of sales tasks.

But it can be tricky to learn. If calling is your main game, Close CRM is the clear choice.

It’s built for speed and phone sales. It’s easy to use.

We tested both, so we know. We think Zoho CRM is better for most businesses.

It grows with you. But if you live on the phone, Close CRM is your tool.

More of Zoho CRM

Here’s a concise comparison of Zoho CRM with its alternatives:

• Zoho CRM vs GoHighLevel: Zoho CRM offers broad traditional CRM features; GoHighLevel specializes in marketing automation for agencies.
• Zoho CRM vs Pipedrive: Zoho CRM is feature-rich and affordable; Pipedrive provides a simpler, visual sales pipeline.
• Zoho CRM vs Keap: Zoho CRM is a holistic CRM; Keap excels in integrated sales and marketing automation.
• Zoho CRM vs ActiveCampaign: Zoho CRM provides comprehensive CRM; ActiveCampaign leads in advanced marketing automation.
• Zoho CRM vs HubSpot: Zoho CRM is cost-effective and offers diverse features; HubSpot is user-friendly and offers an expansive platform, but it can be pricier.
• Zoho CRM vs ClickFunnels: Zoho CRM is a complete business management suite; ClickFunnels focuses on building conversion-optimized sales funnels.
• Zoho CRM vs Folk: Zoho CRM is a broad, customizable CRM; Folk is a simpler, collaborative contact management tool.
• Zoho CRM vs Instantly: Zoho CRM provides full-cycle CRM; Instantly specializes in cold email outreach at scale.
• Zoho CRM vs ClickUp: Zoho CRM is a dedicated CRM solution; ClickUp is primarily a versatile project management platform.
• Zoho CRM vs Monday CRM: Zoho CRM offers deep CRM functionality; Monday CRM emphasizes visual workflows within a broader work OS.
• Zoho CRM vs Capsule CRM: Zoho CRM is extensive and customizable; Capsule CRM is known for its simplicity and ease of use.
• Zoho CRM vs Insightly: Zoho CRM provides comprehensive CRM functions; Insightly combines CRM with project management.
• Zoho CRM vs Freshsales CRM: Zoho CRM offers robust automation and customization; Freshsales CRM features an intuitive sales pipeline.
• Zoho CRM vs Salesforce: Zoho CRM is an affordable, feature-packed alternative; Salesforce is a highly customizable, market-leading enterprise solution.

More of Close CRM

Here’s a brief comparison of Close CRM with these software solutions:

• Close CRM vs Gohighlevel: Close CRM focuses on sales teams with built-in calling and email for efficiency, while GoHighLevel is an all-in-one platform integrating sales, marketing automation, and lead generation.
• Close CRM vs Pipedrive: Close CRM emphasizes robust communication tools and automation for inside sales. At the same time, Pipedrive is known for its intuitive visual sales pipeline management for small to medium businesses.
• Close CRM vs Keap: Close CRM is a sales-focused CRM with built-in calling and email sequences, whereas Keap offers more comprehensive marketing automation and e-commerce integrations.
• Close CRM vs ActiveCampaign: Close CRM excels in streamlined sales processes and communication tools, while ActiveCampaign provides more extensive marketing automation, advanced segmentation, and detailed customer journey tracking.
• Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
• Close CRM vs Clickfunnels: Close CRM is a sales-oriented CRM for managing leads and deals; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
• Close CRM vs Folk: Close CRM is a sales-focused CRM with robust sales automation and built-in communication, while Folk offers flexible, collaborative contact management with a focus on organization and simple outreach.
• Close CRM vs Instantly: Close CRM provides a comprehensive sales CRM with integrated calling and broader sales automation, while Instantly specializes in high-volume cold email outreach and deliverability.
• Close CRM vs Clickup: Close CRM is a dedicated sales CRM for pipeline management and communication, whereas ClickUp is a versatile work operating system with project management, task organization, and customizable CRM capabilities.
• Close CRM vs Monday CRM: Close CRM is a specialized sales CRM with advanced automation for closing deals. Monday CRM is a visual work OS offering customizable workflows for various business functions, including sales.
• Close CRM vs Capsule CRM: Close CRM offers robust sales automation and built-in communication for dedicated sales teams. Capsule CRM is a simpler, more affordable contact manager primarily for basic relationship tracking.
• Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
• Close CRM vs Freshsales CRM: Close CRM emphasizes sales efficiency with built-in communication and automation. Freshsales CRM provides a comprehensive solution with advanced sales automation and in-depth reporting.
• Close CRM vs Salesforce: Close CRM is a sales engagement platform for SMBs with integrated calling and email, while Salesforce is an extensive, highly customizable enterprise-level CRM with broad sales, marketing, and service capabilities.
• Close CRM vs Zendesk: Close CRM is specifically built for sales teams and has robust calling and email features. At the same time, Zendesk is primarily a customer service platform focused on ticketing and support management.

Frequently Asked Questions