选择正确的 客户关系管理 很艰难，对吗？
You’ve got tons of customer info, and keeping it organized feels like a giant puzzle.
Maybe you’re using spreadsheets, and they’re just not cutting it anymore.
You’re losing track of leads, and it’s slowing your business down.
Don’t worry; we’re here to help.
This article breaks down Folk vs SugarCRM in simple terms.
概述
We dove deep into both platforms, testing their features, user interfaces, and customer support.
Our hands-on experience, combined with real user feedback, allows us to provide a clear, unbiased comparison to help you choose the right 客户关系管理.
87% of users report improved contact organization with Folk. See if it boosts your productivity today.
定价： 它有一个免费计划。付费计划起价为 $20/月
主要特点：
- 可定制字段
- 合作
- 统一联络中心
SugarCRM’s tools, like Sugar Sell and Sugar Market, can help! Explore its features today!
定价： It has a free plan. The premium plan starts at $19/month.
主要特点：
- 高度可定制。
- 先进的 报告.
- Flexible deployment.
什么是民俗？
Folk is a modern 客户关系管理. It’s built for teams.
It helps you manage contacts.
It’s easy to use. It’s all about collaboration.
此外，请探索我们最喜爱的民间替代品...
准备好简化团队的联系人管理了吗？Folk 最多可让您组织 5,000 名联系人，并与 10 名团队成员协作。
主要优点
- 在一个地方整理多达 5000 个联系人。
- 与最多 10 名团队成员共享联系人列表。
- 每天向 250 名联系人发送个性化电子邮件。
- Integrate with over 1000 apps via 扎皮尔.
- 创建 5 个自定义联系人字段。
定价
所有计划都将 每年计费.
- 标准:$20/会员/月。
- 优质的:$40/会员/月。
- 风俗:$80/会员/月。
Você pode ter mais de um espaço de trabalho.
缺点
什么是 SugarCRM？
Now, let’s talk about SugarCRM.
It’s a powerful tool.
Think of it as a super flexible 客户关系管理.
It allows you to build a system that meets your needs.
This is excellent for businesses wanting considerable control.
此外，探索我们最喜欢的 SugarCRM 替代品…
想在 2025 年将销售额提高 20%？SugarCRM 的 Sugar Sell、Sugar Serve 和 Sugar Market 等工具可以提供帮助！自动化营销、管理客户并达成更多交易。
主要优点
- 开源平台： 为您提供更大的灵活性和控制力。
- 强大的销售自动化： 简化销售流程，提高生产率。
- 出色的报告工具： 深入了解您的销售业绩。
- 移动应用程序包括 access to your CRM data on the go.
- 大型社区： 利用丰富的资源和支持。
定价
所有计划都将 每年计费.
- 要点:$19/用户/月，最少三个用户。
- 标准:$59/用户/月，至少十个用户。
- 先进的:$85/用户/月，至少十个用户。
- 总理:$135/用户/月，至少十个用户。
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
Let’s break down the core features of these two CRM platforms.
We’ll examine how they stack up in key areas that matter most to your business, from basic contact management to advanced automation.
1. User Interface and User-Friendly Design
Folk aims for a modern, intuitive design, especially for those familiar with Revisão de Capacidades 2025: Aumente sua Produtividade 14 interfaces like LinkedIn.
SugarCRM, while powerful, can feel more complex, particularly for new users accustomed to more streamlined crm software like HubSpot.
2. Customer Relationship Management (CRM) Functionality
Both offer solid customer relationship management tools, but they differ in focus.
Folk excels at contact organization and networking, while SugarCRM provides deeper customization for complex sales processes and can integrate with Salesforce.
3. Sales Automation and Pipeline Management
For sales automation, SugarCRM provides highly customizable pipeline views and automation rules.
Folk offers simpler, visual pipeline tracking, which is great for smaller teams.
Both platforms offer strong features for managing your sales pipeline.
4. Marketing Automation and Template Usage
SugarCRM has robust marketing automation features, allowing for complex campaign creation and detailed analytics.
Folk’s marketing is more basic, focused on email campaigns and template usage for simple outreach.
5. Integrations and Third-Party Tools
SugarCRM offers extensive third-party integrations, including connections to Zendesk and many other enterprise tools.
Folk focuses on core integrations like Google Workspace and LinkedIn and less on complex systems.
6. Reporting and Dashboard Functionality
SugarCRM’s reporting and dashboard tools are highly customizable, offering in-depth insights.
Folk provides simpler, visually appealing dashboards for quick overviews.
7. Workflow and Customer Experience
SugarCRM excels at complex workflow automation, handling intricate business processes.
Folk focuses on improving the customer experience through streamlined contact management and communication.
Both platforms are strong crm solutions but differ in their approach to complex workflows.
选择 CRM 软件时要注意什么？
- Se você precisa gerenciar diversas plataformas de mídia social além das principais, o Buffer pode ser uma escolha melhor. Can it grow with your 商业?
- Egal für welches Tool Sie sich entscheiden, denken Sie daran: Konsequenter Einsatz und eine starke Strategie sind der Schlüssel zum Erfolg mit Cold-E-Mails. Jetzt gehen Sie raus und fangen Sie an, neue Kunden zu gewinnen! 它能与现有工具连接吗？
- 报告： Can you easily track key metrics?
- 移动可访问性： Is it usable on the go?
- 支持： Does the vendor offer reliable assistance?
- Training: Is there adequate training and onboarding?
- 安全： How well does it protect your customer data?
- Industry Specifics: Does it cater to your industry’s needs (Our Pick)
最终裁决
那么，哪一个会赢呢？这取决于你。
If you need lots of fancy tools and big company features, SugarCRM is strong.
But, for most folks, we pick Folk.
It’s easier to use.
It looks nice and helps you keep track of your contacts without all the headaches.
We tested both, and Folk just feels simpler and more useful for everyday work.
We think you’ll like it too.
We’ve spent the time to understand these systems so you don’t have to.
更多民俗
以下是 Folk 与这些软件解决方案的简要比较：
- Folk vs GoHighLevel: Folk 强调协作式联系人组织和易用性，而 GoHighLevel 则是一个全面的销售和营销平台，具有强大的自动化和潜在客户生成功能。
- Folk vs Pipedrive: Folk 专注于用户友好型联系人管理和定制，而 Pipedrive 则擅长为销售团队提供可视化销售管道管理。
- Folk vs Keap: Folk 为联系人管理提供了一个简单的协作界面，而 Keap 则提供了强大的销售和营销自动化功能，并具有广泛的自定义功能。
- Folk vs ActiveCampaign: Folk 提供用户友好的协作式联系人管理系统，而 ActiveCampaign 则拥有强大的营销自动化、细分和详细分析功能。
- Folk vs Hubspot: Folk 提供直接、简单的 CRM 体验和可预测的定价，而 HubSpot 则提供全面的营销、销售和服务套件，并实行分级定价。
- Folk vs Clickfunnels: Folk 是一款联系人管理 CRM，而 ClickFunnels 则是一款销售漏斗生成器，用于创建登陆页面和自动销售流程。
- 民间与即时: Folk 侧重于联系人管理和充实；Instantly 则专门从事自动化冷门电子邮件营销活动和大批量外联销售。
- Folk vs ClickUp: Folk 是一个专门的联系人关系管理工具，而 ClickUp 则是一个集项目管理、任务跟踪和 CRM 功能于一身的工作空间。
- 民谣对周一: Folk 提供了一个简单的协作联系系统，而 Monday CRM 则提供了高度可定制的可视化工作流程和强大的团队协作功能。
- 民间与胶囊: Folk 是一款用于管理联系人的现代化、可定制的 CRM；Capsule CRM 则是一款简化的联系人管理器，主要侧重于跟踪销售机会。
- 民间与洞察: Folk 是一种直接的协作式联系人管理解决方案；Insightly 则是一种更强大的 CRM，具有先进的销售管道和项目管理功能。
- Folk 与 Freshsales CRM: Folk 侧重于直观的关系管理和可视化管道；Freshsales 提供全面的 CRM，具有先进的自动化功能和深入的销售报告。
- Folk vs Salesforce: Folk 是一款用户友好型 CRM，适用于简单的关系管理，而 Salesforce 则是一款高度可定制、可扩展、复杂且功能丰富的企业级 CRM。
- Folk 与 Zendesk: Folk 优先为小型团队提供简单、协作式的联络管理，而 Zendesk 则是一个全面的客户服务平台，侧重于票务和支持。
SugarCRM 的更多信息
以下是 SugarCRM 与这些软件解决方案的简要比较：
- SugarCRM vs Gohighlevel: SugarCRM is a comprehensive CRM focused on sales, marketing, and service, offering extensive customization; GoHighLevel is an all-in-one platform for agencies, emphasizing marketing automation, lead generation, and sales tools.
- SugarCRM vs Pipedrive: SugarCRM 提供广泛的定制和灵活的部署，可满足各种业务需求；Pipedrive 是一款以销售为重点的 CRM，具有可视化管道，优先考虑中小型企业的易用性。
- SugarCRM vs Keap: SugarCRM 为销售和营销自动化提供了强大的、高度可定制的 CRM 功能，可扩展至更大的团队；Keap（前身为 Infusionsoft）是一款主要为小型企业设计的营销自动化和销售 CRM。
- SugarCRM vs ActiveCampaign: SugarCRM 专注于广泛的销售管理和复杂管道的定制；ActiveCampaign 擅长用户友好型营销自动化、电子邮件营销活动和潜在客户细分。
- SugarCRM vs HubSpot: SugarCRM provides deep customization and flexible deployment for tailored solutions; HubSpot offers an intuitive, integrated suite of marketing, sales, and service tools known for its ease of use.
- SugarCRM vs Clickfunnels: SugarCRM 是一个强大的客户关系管理平台；ClickFunnels 是一个专业工具，用于构建销售漏斗、登陆页面和自动销售流程。
- SugarCRM 与 Instantly: SugarCRM 为销售人员自动化和客户管理提供了广泛的 CRM 解决方案；Instantly 则专门从事自动化冷门电子邮件推广和潜在客户生成活动。
- SugarCRM 与 ClickUp: SugarCRM 是一款专门用于销售、营销和服务自动化的 CRM；ClickUp 是一款多功能工作管理平台，除项目和任务管理外，还包括 CRM 功能。
- SugarCRM 与 Monday: SugarCRM 可为销售和营销提供广泛的自定义功能和强大的自动化功能；Monday CRM 可为包括 CRM 在内的各种业务流程提供高度可视化的自定义工作流。
- SugarCRM 与 Capsule CRM: SugarCRM 是高度可定制和可扩展的 CRM，具有高级功能；Capsule CRM 则是面向中小型企业的更简单、更经济的联系人管理解决方案。
- SugarCRM 与 Insightly: SugarCRM 可为复杂的销售流程和报告提供广泛的定制功能；Insightly 则将 CRM 与项目管理相结合，注重中小型企业的易用性。
- SugarCRM vs Freshsales: SugarCRM 为销售和营销提供深度定制和先进的自动化功能；Freshsales CRM 提供直观的界面、人工智能驱动的销售线索评分和集成的销售自动化功能。
- SugarCRM 与 Salesforce: SugarCRM 提供了一个开源选项，具有很大的定制潜力；Salesforce 是基于云的 CRM 领导者，具有丰富的功能、广泛的集成和庞大的生态系统，但复杂度较高。
常见问题
Is Folk better than SugarCRM for small businesses?
Yes, Folk is likely a better fit for most small businesses. Its user-friendly interface and streamlined features simplify contact management and sales tracking. SugarCRM’s complexity is often more suited for larger enterprises with intricate needs.
Can I integrate Folk or SugarCRM with my email?
Both platforms offer email integration. Folk connects smoothly with Google Workspace, while SugarCRM supports various email systems. Check their integration lists for specific compatibility.
Which CRM has better customer support?
SugarCRM typically offers more extensive support options, including dedicated account managers and detailed documentation. Newer users may have more limited support, but they focus on responsive online help and community resources.
Does SugarCRM offer more customization than Folk?
Yes, SugarCRM is highly customizable, allowing for tailored workflows, reports, and dashboards. However, since folk prioritize simplicity and ease of use, its customization options are more limited.
Which CRM is more affordable?
Folk generally offers more transparent and potentially lower pricing for smaller teams. SugarCRM’s pricing can vary significantly based on customization and user count, making it potentially more expensive for smaller businesses.
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