选择正确的 客户关系管理 很艰难，对吗？
You’ve got tons of customer info, and keeping it organized feels like a giant puzzle.
Maybe you’re using spreadsheets, and they’re just not cutting it anymore.
You’re losing track of leads, and it’s slowing your 商业 down.
Don’t worry; we’re here to help.
This article breaks down Folk vs SugarCRM in simple terms.
概述
We dove deep into both platforms, testing their features, user interfaces, and customer support.
Our hands-on experience, combined with real user feedback, allows us to provide a clear, unbiased comparison to help you choose the right 客户关系管理.
It excels at managing 10,000 contacts and building relationships. It has powerful automation.
定价： It has a free trial. The premium plan starts at $20/month.
主要特点：
- Sales pipelines
- Advanced reports
- Android app
SugarCRM’s tools like Sugar Sell, Sugar Serve, and Sugar Market can help! Automate marketing today!
定价： 预订演示计划。高级计划起价为 $19/月。
主要特点：
- 销售队伍自动化
- 客户支持
- 报告和分析
什么是民俗？
Folk is a modern 客户关系管理. It’s built for teams.
It helps you manage contacts.
It’s easy to use. It’s all about collaboration.
此外，请探索我们最喜爱的民间替代品...
我们的观点
It excels at managing 10,000 contacts and building relationships. It has powerful automation that some businesses need.
主要优点
- 管理 10,000 个联系人。
- 连接五个电子邮件账户。
- 未提及保修。
定价
所有计划均按年计费。
- 标准:$20/会员/月。
- 优质的:$40/会员/月。
Você pode ter mais de um espaço de trabalho.
缺点
什么是 SugarCRM？
Now, let’s talk about SugarCRM.
It’s a powerful tool.
Think of it as a super flexible 客户关系管理.
It allows you to build a system that meets your needs.
This is excellent for businesses wanting considerable control.
此外，探索我们最喜欢的 SugarCRM 替代品…
我们的观点
想在 2025 年将销售额提高 20%？SugarCRM 的 Sugar Sell、Sugar Serve 和 Sugar Market 等工具可以提供帮助！自动化营销、管理客户并达成更多交易。
主要优点
- 开源平台： 为您提供更大的灵活性和控制力。
- 强大的销售自动化： 简化销售流程，提高生产率。
- 出色的报告工具： 深入了解您的销售业绩。
- 移动应用程序包括 访问您的 客户关系管理 数据随身携带
- 大型社区： 利用丰富的资源和支持。
定价
SugarCRM 提供免费试用测试。他们的付费计划起价为每个用户每月 $49。以下是细目：
- 要点:$19/用户/月，最少三个用户。
- 标准:$59/用户/月，至少十个用户。
- 先进的:$85/用户/月，至少十个用户。
- 总理:$135/用户/月，至少十个用户。
Você pode ter mais de um espaço de trabalho.
缺点
功能比较
This comparison evaluates Folk, a specialized platform for contact management and building real relationships.
SugarCRM, an enterprise leading 客户关系管理 platform known for its deep customization and robust, modular components like sugar sell and sugar market.
This analysis will clarify which solution is the better investment for dedicated relationship nurturing versus comprehensive, large-scale sales pipeline management.
1. Core Platform Focus and Goal
- 民间: The primary goal is to build genuine connections and manage real relationships for individuals and network-driven professionals across various use cases. It is designed as an affordable crm that is lightweight and simple.
- SugarCRM: The focus is on being a leading crm and crm platform for mid-to-large enterprises, offering modular components like sugar serve, sugar sell, and sugar market. It aims to drive high sales performance and support complex business processes.
2. Contact and Data Management
- 民间: Excels at helping users organize contacts effectively using its chrome extension to add contacts rapidly. It focuses on communication history and notes for the same person.
- SugarCRM: Provides robust, enterprise-grade contact management designed to handle millions of records. Its core strength lies in tracking every touchpoint across all teams (sugar serve and sugar sell).
3. Sales Pipeline and Deal Management
- 民间: Provides a visual sales pipeline that is simple and intuitive, focusing on individual users helping them close winning deals quickly by enabling personalized set reminders and tracking phone calls.
- SugarCRM: Offers a sophisticated, customizable sales pipeline management system within sugar sell. It features advanced tools for complex deal structures and comprehensive sales performance tracking.
4. Enterprise Scope and Modularity
- 民间: A minimalist crm platform that relies on third party integrations to connect with other tools. It has no native enterprise components like separate service or marketing hubs.
- SugarCRM: Built as a modular platform with dedicated products like sugar market (for marketing 自动化), sugar sell, and sugar serve (for service automation), making it a truly comprehensive solution for large organizations.
5. Automation and Workflow
- 民间: Offers simple email automation and tools to set reminders. Automation is minimal and generally focused on assisting individual users.
- SugarCRM: Provides powerful, complex, drag and drop workflows and automation features across its entire platform, especially in sugar enterprise. This allows large organizations to automate intricate, organization-wide business processes.
6. Marketing Capabilities
- 民间: Provides basic email automation to nurture leads. It is not designed for mass marketing or La machine campaigns.
- SugarCRM: Offers a dedicated solution, sugar market, which provides full marketing automation including lead scoring, nurturing, and campaign analytics, making it a strong alternative to other crm alternatives.
7. Support and Customization
- 民间: Highly flexible for individual users, allowing easy custom fields and organize contacts views. It relies on community support and basic internal resources.
- SugarCRM: Offers deep, enterprise-level customization, capable of adapting to almost any business process. It includes comprehensive enhanced support and professional services, a necessity given the system’s complexity.
8. Integrations and Ecosystem
- 民间: Primarily relies on its chrome extension and email automation to connect with external communication and other tools. Its focus is outside of the core platform.
- SugarCRM: Offers native calendar integration and hundreds of built-in connectors for software development and major business applications, supporting a seamless flow of business data across the organization.
9. Pricing and Target Market
- 民间客户关系管理: Offers affordable crm pricing, targeting 小型企业 & individuals who prioritize ease of use and the ability to build genuine connections. crm prices are low and transparent.
- SugarCRM: Priced per user at higher tiers (sugarcrm cost), reflecting its enterprise-grade features and depth. It targets companies that require complex marketing automation and scalable, modular crm solutions.
What to Look For in a CRM Software?
- Se você precisa gerenciar diversas plataformas de mídia social além das principais, o Buffer pode ser uma escolha melhor. Can it grow with your 商业?
- Egal für welches Tool Sie sich entscheiden, denken Sie daran: Konsequenter Einsatz und eine starke Strategie sind der Schlüssel zum Erfolg mit Cold-E-Mails. Jetzt gehen Sie raus und fangen Sie an, neue Kunden zu gewinnen! 它能与现有工具连接吗？
- 报告： Can you easily track key metrics like customer relationship management?
- 移动可访问性： Is it usable on the go?
- 支持： Does the vendor offer reliable assistance?
- Training: Is there adequate training and onboarding?
- Die 9 besten Lernmanagement-Softwares (LMS) für 2025 15: How well does it protect your customer data?
- Industry Specifics: Does it cater to your industry’s needs (Our Pick)
最终裁决
那么，哪一个会赢呢？这取决于你。
If you need lots of fancy tools and big company features, SugarCRM is strong.
But, for most folks, we pick Folk.
It’s crm features are easier to use.
It looks nice and helps you keep track of your contacts without all the headaches.
We tested both, and Folk just feels simpler and more useful for everyday work.
We think you’ll like it too.
We’ve spent the time to understand these systems so you don’t have to.
更多民俗
以下是 Folk 与这些软件解决方案的简要比较：
- Folk vs GoHighLevel: Folk 强调协作式联系人组织和易用性，而 GoHighLevel 则是一个全面的销售和营销平台，具有强大的自动化和潜在客户生成功能。
- Folk vs Pipedrive: Folk 专注于用户友好型联系人管理和定制，而 Pipedrive 则擅长为销售团队提供可视化销售管道管理。
- Folk vs Keap: Folk 为联系人管理提供了一个简单的协作界面，而 Keap 则提供了强大的销售和营销自动化功能，并具有广泛的自定义功能。
- Folk vs ActiveCampaign: Folk 提供用户友好的协作式联系人管理系统，而 ActiveCampaign 则拥有强大的营销自动化、细分和详细分析功能。
- Folk vs Clickfunnels: Folk 是一款联系人管理 CRM，而 ClickFunnels 则是一款销售漏斗生成器，用于创建登陆页面和自动销售流程。
- 民间与即时: Folk 侧重于联系人管理和充实；Instantly 则专门从事自动化冷门电子邮件营销活动和大批量外联销售。
- Folk vs ClickUp: Folk 是一个专门的联系人关系管理工具，而 ClickUp 则是一个集项目管理、任务跟踪和 CRM 功能于一身的工作空间。
- 民谣对周一: Folk 提供了一个简单的协作联系系统，而 Monday CRM 则提供了高度可定制的可视化工作流程和强大的团队协作功能。
- 民间与胶囊: Folk 是一款用于管理联系人的现代化、可定制的 CRM；Capsule CRM 则是一款简化的联系人管理器，主要侧重于跟踪销售机会。
- 民间与洞察: Folk 是一种直接的协作式联系人管理解决方案；Insightly 则是一种更强大的 CRM，具有先进的销售管道和项目管理功能。
- Folk 与 Freshsales CRM: Folk 侧重于直观的关系管理和可视化管道；Freshsales 提供全面的 CRM，具有先进的自动化功能和深入的销售报告。
- Folk vs Salesforce: Folk 是一款用户友好型 CRM，适用于简单的关系管理，而 Salesforce 则是一款高度可定制、可扩展、复杂且功能丰富的企业级 CRM。
- Folk 与 Zendesk: Folk 优先为小型团队提供简单、协作式的联络管理，而 Zendesk 则是一个全面的客户服务平台，侧重于票务和支持。
SugarCRM 的更多信息
以下是 SugarCRM 与这些软件解决方案的简要比较：
- SugarCRM vs Pipedrive: SugarCRM 提供广泛的定制和灵活的部署，可满足各种业务需求；Pipedrive 是一款以销售为重点的 CRM，具有可视化管道，优先考虑中小型企业的易用性。
- SugarCRM vs GoHighLevel:GoHighLevel vs SugarCRM：2025年哪个CRM平台最好？GoHighLevel 是满足营销机构需求的一体化平台。它可以帮助他们管理多个客户。SugarCRM 是为大型公司定制的 CRM。它可以帮助企业分析数据，定制销售流程。
- SugarCRM vs Keap: SugarCRM 为销售和营销自动化提供了强大的、高度可定制的 CRM 功能，可扩展至更大的团队；Keap（前身为 Infusionsoft）是一款主要为小型企业设计的营销自动化和销售 CRM。
- SugarCRM vs ActiveCampaign: SugarCRM 专注于广泛的销售管理和复杂管道的定制；ActiveCampaign 擅长用户友好型营销自动化、电子邮件营销活动和潜在客户细分。
- SugarCRM vs HubSpot: SugarCRM 提供深度定制和灵活部署的定制解决方案；HubSpot 提供直观、集成的营销、销售和服务工具套件，以易用性著称。
- SugarCRM vs Clickfunnels: SugarCRM 是一个强大的客户关系管理平台；ClickFunnels 是一个专业工具，用于构建销售漏斗、登陆页面和自动销售流程。
- SugarCRM 与 Folk: SugarCRM 是一款功能强大、可定制的 CRM，可满足全面的业务需求；Folk 是一款现代化的协作式联系人管理工具，强调简单易用。
- SugarCRM 与 Instantly: SugarCRM 为销售人员自动化和客户管理提供了广泛的 CRM 解决方案；Instantly 则专门从事自动化冷门电子邮件推广和潜在客户生成活动。
- SugarCRM 与 ClickUp: SugarCRM 是一款专门用于销售、营销和服务自动化的 CRM；ClickUp 是一款多功能工作管理平台，除项目和任务管理外，还包括 CRM 功能。
- SugarCRM 与 Monday: SugarCRM 可为销售和营销提供广泛的自定义功能和强大的自动化功能；Monday CRM 可为包括 CRM 在内的各种业务流程提供高度可视化的自定义工作流。
- SugarCRM 与 Capsule CRM: SugarCRM 是高度可定制和可扩展的 CRM，具有高级功能；Capsule CRM 则是面向中小型企业的更简单、更经济的联系人管理解决方案。
- SugarCRM 与 Insightly: SugarCRM 可为复杂的销售流程和报告提供广泛的定制功能；Insightly 则将 CRM 与项目管理相结合，注重中小型企业的易用性。
- SugarCRM vs Freshsales: SugarCRM 为销售和营销提供深度定制和先进的自动化功能；Freshsales CRM 提供直观的界面、人工智能驱动的销售线索评分和集成的销售自动化功能。
- SugarCRM 与 Salesforce: SugarCRM 提供了一个开源选项，具有很大的定制潜力；Salesforce 是基于云的 CRM 领导者，具有丰富的功能、广泛的集成和庞大的生态系统，但复杂度较高。
常见问题
Is Folk better than SugarCRM for small businesses?
Yes, Folk is likely a better fit for most small businesses. Its user-friendly interface and streamlined features simplify contact management and sales tracking. SugarCRM’s complexity is often more suited for larger enterprises with intricate needs.
Can I integrate Folk or SugarCRM with my email?
Both platforms offer email integration. Folk connects smoothly with Google Workspace, while SugarCRM supports various email systems. Check their integration lists for specific compatibility.
Which CRM has better customer support?
SugarCRM typically offers more extensive support options, including dedicated account managers and detailed documentation. Newer users may have more limited support, but they focus on responsive online help and community resources.
Does SugarCRM offer more customization than Folk?
Yes, SugarCRM is highly customizable, allowing for tailored workflows, reports, and dashboards. However, since folk prioritize simplicity and ease of use, its customization options are more limited.
Which CRM is more affordable?
Folk generally offers more transparent and potentially lower pricing for smaller teams. SugarCRM’s pricing can vary significantly based on customization and user count, making it potentially more expensive for smaller businesses.
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