⚡ Nhận định nhanh:
- Chạy: Pipedrive starts at $14/user/month. Copper starts at $9/seat/month.
- Phù hợp nhất cho: Pipedrive suits sales teams that live inside a sales pipeline. Copper suits Google Workspace shops.
- Điểm khác biệt chính: Copper CRM runs inside Gmail. Pipedrive runs as its own crm system.
- Lựa chọn của chúng tôi: Pipedrive, rated 4.3 versus 3.5, for deeper deal tracking at a lower mid-tier price.
Two CRM platforms. Two very different ideas about where your work happens.
Copper CRM wants to live inside your Google apps.
Pipedrive wants to be the place your salespeople open first each morning.
Both handle contacts, deals, and customer relationships well enough.
The gap shows up in pricing, customization, and daily habits.
Toàn cảnh
This guide will compare Pipedrive vs Copper on price, features, and daily fit.
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With so many options in the CRM market, this narrows the choice to one.
Pipedrive là gì?
Pipedrive is crm software built around a visual sales pipeline.
Deals move left to right through stages you define.
Pipedrive makes each stage draggable, so updating a deal takes one motion.
The platform adds lead management, email marketing, and project tracking.
Most sales teams pick it for speed and unlimited custom fields.
🏆 Nhà vô địch: Pipedrive
A sales pipeline you can read in three seconds. Unlimited custom fields sit on every plan. The 14-day free trial gives ample time to test it.
Bảng giá Pipedrive
Here is what Pipedrive costs in 2026. Every price is per user, per month.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Lite | 14 đô la/người dùng/tháng | Solo salespeople and first pipelines |
| Sự phát triển | 24 đô la/người dùng/tháng | Small teams adding workflow tự động hóa |
| Phần thưởng | 49 đô la/người dùng/tháng | Teams needing sales forecasting and projects |
| Tối thượng | 69 đô la/người dùng/tháng | Larger companies wanting deeper controls |
Giá được xác nhận vào tháng 7 năm 2026.
Dùng thử miễn phí: Yes. Pipedrive offers a 14-day free trial of the paid tiers.
Đảm bảo hoàn tiền: Pipedrive does not advertise a blanket refund window. The trial is the safe way to test it.
📌 Ghi chú: Unlimited custom fields come with all plans. That matters if your sales processes need odd data points other tools hide behind upgrades.
⚠️ Cảnh báo: Guided setup assistance is limited to Enterprise-tier customers. Smaller teams set up the crm system themselves.
Những lợi ích chính của Pipedrive
Here is what makes Pipedrive worth a look:
- Quy trình bán hàng trực quan: Deal stages sit in columns you can drag. Bottlenecks show up without running a report.
- Unlimited custom fields: Every plan includes them. Your customization does not depend on the tier you buy.
- Wide integration options: A documented API connects third party applications. Popular tools like Slack, Trello, and Google Workspace all link up.
- Tiếp thị qua email tích hợp sẵn: Campaigns run from the same platform. You skip a second subscription for basic sends.
- AI deal assistance: The AI CRM surfaces which deals need attention. It reduces guesswork on a crowded board.
- Fast onboarding: Setup is simple and new users get moving quickly. Award-winning support is included on all plans.
Những điều nhóm chúng tôi nhận thấy
Của chúng tôi nhà văn signed up for Pipedrive and ran a small pipeline through it for several days. Here is what stood out from that hands-on time:
Ưu điểm và nhược điểm của Pipedrive
✅ Ưu điểm
- Starts at $14 per user per month
- Unlimited custom fields on every plan
- Drag-and-drop pipeline is quick to learn
- Wide integration marketplace and open API
- Award-winning support on all plans
❌ Nhược điểm
- Support depth may fall short for some users
- Guided setup help is Enterprise-only
- Gmail sync is less automatic than Copper
- Free trial runs 14 days, not 30
Copper CRM là gì?
Copper CRM is a customer relationship management tool built for Google Workspace.
It opens as a side panel inside Gmail.
Emails and meetings sync from your Google apps on their own.
That cuts a lot of manual data entry for busy reps.
Copper offers pipelines, lead tracking, and reporting on top of that base.
For a Google-first company, it is a strong contender.
🥈 Runner Up: Copper CRM
A crm system that lives inside Gmail. Email and calendar records sync on their own. The 30-day free trial is the longest of the two.
Bảng giá CRM Copper
Copper bills per seat. Here are the four tiers.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Người mới bắt đầu | 9 đô la/ghế/tháng | Solo users testing the Gmail panel |
| Nền tảng | 23 đô la/ghế/tháng | Doanh nghiệp nhỏ tracking contacts |
| Chuyên nghiệp | 59 đô la/ghế/tháng | Sales teams needing workflows and reports |
| Việc kinh doanh | 99 đô la/ghế/tháng | Companies wanting the full feature set |
Giá được xác nhận vào tháng 7 năm 2026.
⚠️ Pricing conflict flagged: Some sources list Copper as starting at $59 per user per month. That figure matches the Professional tier. Our table follows the four published seat prices above.
Dùng thử miễn phí: Yes. Copper offers a 30-day free trial, twice as long as Pipedrive.
Đảm bảo hoàn tiền: No published refund window. Qualifying accounts do get complimentary onboarding help.
📌 Ghi chú: The Starter tier is deliberately thin. Automation, deeper reports, and heavier customization sit on Professional and above.
Những lợi ích chính của CRM đồng
Here is where Copper earns its place:
- Native Google integration: The tool was designed for Google Workspace first. Google Calendar events and Gmail threads attach to records on their own.
- Less typing: Contact details pull from Google Contacts. Your reps stop copying the same fields twice.
- One place for records: It acts as a single source for customer interactions across email and meetings.
- Fast to reach: A Chrome extension puts the CRM beside your hộp thư đến. Access takes one click, not a new tab.
- Reporting exports: Sales reporting dashboards export cleanly to Google Sheets for deeper slicing.
- Longer trial: Thirty days is enough to run a full sales cycle before paying.
Những điều nhóm chúng tôi nhận thấy
Our writer connected Copper to a Google Workspace account and worked from the Gmail panel. Here is what stood out:
Ưu điểm và nhược điểm của Copper CRM
✅ Ưu điểm
- Built specifically for Google Workspace
- Email and calendar sync happens automatically
- Dùng thử miễn phí 30 ngày
- Complimentary onboarding for qualifying accounts
❌ Nhược điểm
- Lower tiers ship with limited customization options
- Professional tier jumps to $59 per seat
- Value drops sharply outside Google apps
- Support runs through in-app chat
So sánh tính năng
Here is the Pipedrive vs Copper breakdown across ten areas that shape daily work. The summary table comes first, then the detail.
| Tính năng | Truyền động đường ống | Đồng CRM |
|---|---|---|
| Giá khởi điểm | 14 đô la/người dùng/tháng | 9 đô la/ghế/tháng |
| Dùng thử miễn phí | 14 ngày | 30 ngày |
| Quy trình bán hàng trực quan | ✅ | ✅ |
| Native Google Workspace Sync | ❌ | ✅ |
| Unlimited Custom Fields | ✅ | ❌ |
| Tự động hóa quy trình làm việc | ✅ | ✅ (các cấp bậc cao hơn) |
| Tiếp thị qua email tích hợp sẵn | ✅ | ❌ |
| Quản lý dự án | ✅ | ✅ |
| Ứng dụng di động | ✅ | ✅ |
| Tốt nhất cho | Pipeline-driven sales teams | các doanh nghiệp nhỏ ưu tiên Google |
1. Quản lý khách hàng tiềm năng
Pipedrive: Leads sit in a separate inbox before they reach the sales pipeline. You qualify them there, then convert. It keeps a messy top of funnel away from real deals.
Copper CRM: Lead tracking starts from an email thread. A new contact can become a lead without leaving Gmail. Qualification fields are thinner on lower plans.
2. Quản lý giao dịch và danh mục khách hàng tiềm năng
Pipedrive: This is the core of the product. Drag a card between stages and the deal updates ngay lập tức. Rotting-deal alerts push reps back toward closing deals.
Copper CRM: Pipelines work well and stay easy to read. Stage editing is more rigid than Pipedrive. Teams with complex sales processes will feel the ceiling sooner.
3. Tự động hóa quy trình làm việc
Pipedrive: Automations trigger on stage changes, new deals, or dates. The AI CRM layer flags which deals need attention today. Rules are available from the Growth tier.
Copper CRM: Workflows handle follow-up reminders and record updates. The thợ xây is simple, which suits smaller teams. Heavier logic waits for Professional and Business plans.
4. Email Tools
Pipedrive: Email marketing runs inside the same platform. You build a campaign, send it, and track opens against deals. That removes a separate tool for many small teams.
Copper CRM: Templates and merge fields sit right in Gmail. Sending feels natural because it is still your inbox. Bulk campaign features are lighter than Pipedrive.
5. Báo cáo và dự báo doanh số
Pipedrive: Reports cover conversion by stage, activity volume, and revenue projections. Sales forecasting is stronger here. Managers can identify bottlenecks and make data driven decisions from one dashboard.
Copper CRM: Sales reporting covers the basics and exports to Google Sheets. Custom report depth is limited below the Professional plan. Google-native teams often finish the analysis in Sheets anyway.
6. Google Workspace Integration
Pipedrive: It connects to Google Workspace, Slack, and Trello through the marketplace. A documented API opens the door to third party applications. Sync works, but you set it up.
Copper CRM: This is the whole reason Copper exists. Gmail, Google Calendar, and Google Contacts feed records without setup. A Chrome extension keeps all your contacts one click away.
⚠️ Cảnh báo: If your company runs on Microsoft 365, Copper loses most of its edge here. Check that before signing up.
7. Quản lý dự án
Pipedrive: Projects launch from a won deal and carry the delivery work forward. It suits agencies that sell and then deliver. The module sits on Premium and above.
Copper CRM: Projects track post-sale steps against the same contact record. The view is simpler and lighter. Teams running detailed delivery plans will want a dedicated tool.
8. Custom Fields and Data Import
Pipedrive: Unlimited custom fields ship on every plan, including Lite. Documents and templates pull those fields into quotes. Customization does not cost extra here.
Copper CRM: Importing existing data is straightforward from spreadsheets or Google Contacts. Field limits and layout control tighten on cheaper seats. That is the trade for the low entry price.
9. Campaigns and Repetitive Tasks
Pipedrive: Campaign building uses a drag-and-drop editor with saved segments. Reps reuse blocks instead of rebuilding each send. It keeps outreach consistent across a team.
Copper CRM: Automated tasks fire when a record changes or a stage moves. The payoff is less manual data entry each week. Both Copper and Pipedrive also offer mobile apps for updates on the road.
10. Định giá & Chi phí
Price is an important factor, so here are both ladders side by side.
| Cấp độ | Truyền động đường ống | Đồng CRM |
|---|---|---|
| Lối vào | Lite — 14 đô la/người dùng/tháng | Starter — $9/seat/month |
| Small team | Tăng trưởng — 24 đô la/người dùng/tháng | Basic — $23/seat/month |
| Growing team | Gói Premium — 49 đô la/người dùng/tháng | Professional — $59/seat/month |
| Hạng cao nhất | Phiên bản cao cấp nhất — 69 đô la/người dùng/tháng | Business — $99/seat/month |
Pipedrive: The middle and top tiers cost less than Copper’s equivalents. Premium undercuts Professional by $10 per seat. Ultimate lands $30 below Business.
Copper CRM: Starter wins on the entry price at $9 per seat. The ladder then climbs faster than Pipedrive’s. Most sales teams end up on Professional, where the gap opens.
💡 Cost check: A five-person team on Pipedrive Premium pays $245 monthly. The same team on Copper Professional pays $295.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Giá vào cửa thấp nhất | Đồng CRM | $9 per seat to start |
| Deep pipeline control | Truyền động đường ống | Draggable stages, unlimited fields |
| Everything inside Gmail | Đồng CRM | Native Google Workspace sync |
| Dự báo doanh số bán hàng | Truyền động đường ống | Stronger reporting and projections |
| Best value at team scale | Truyền động đường ống | Cheaper mid and top tiers |
| Longest trial | Đồng CRM | 30 days versus 14 |
💰 Ngân sách của bạn
Copper is cheaper at the entry seat. Pipedrive costs less once your team needs real automation.
🔌 Bộ công nghệ của bạn
Google-only shops get more from Copper on day one. Mixed stacks favour Pipedrive and its marketplace.
📈 Quy trình bán hàng của bạn
Long, multi-stage cycles suit Pipedrive’s pipeline. Relationship-led selling suits Copper’s inbox-first view.
🎓 Trình độ kinh nghiệm của bạn
Both are user friendly for beginners. Copper asks less of you because the inbox is already familiar.
🆓 Dùng thử và bản demo miễn phí
Run the core features of both against real deals. Thirty days on Copper covers a full cycle.
🛟 Các tùy chọn hỗ trợ
Pipedrive includes support on every plan. Copper handles questions through in-app chat and onboarding help.
Hướng dẫn chuyển đổi
Already on one of them? Here is what changes if you move.
🔄 Switching from Pipedrive to Copper CRM?
✅ Những lợi ích bạn sẽ nhận được:
- Automatic sync with Gmail and Google Calendar
- A $9 entry seat and a 30-day trial
- A Chrome extension beside your inbox
❌ Những gì bạn sẽ mất:
- Unlimited custom fields on cheap plans
- Các chiến dịch tiếp thị qua email được tích hợp sẵn
- Deeper forecasting and pipeline reports
📋 Cách chuyển đổi:
- Export deals, contacts, and activities from Pipedrive as CSV
- Start the 30-day Copper trial on your Google account
- Import the files, then rebuild pipeline stages to match
🔄 Switching from Copper CRM to Pipedrive?
✅ Những lợi ích bạn sẽ nhận được:
- Unlimited custom fields on every tier
- Cheaper mid and top plans at team scale
- Email marketing and AI deal prompts
❌ Những gì bạn sẽ mất:
- Hands-off Google Contacts and calendar sync
- The inbox-side panel workflow
- Two extra weeks of free trial
📋 Cách chuyển đổi:
- Export records and notes from Copper
- Open the 14-day Pipedrive trial and map your stages
- Import, then connect Gmail and your calendar
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on small businesses and mid-sized sales teams. We did not test bulk licensing, single sign-on, or custom contracts. Data residency rules and industry compliance were outside our scope. If you manage fifty or more seats, your business needs will differ from what we describe here.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Pricing at team scale | Truyền động đường ống |
| 🚀 Pipeline and deal management | Truyền động đường ống |
| 🔌 Tích hợp Google Workspace | Đồng CRM |
| 📊 Reporting and forecasting | Truyền động đường ống |
| 🎛️ Tùy chỉnh | Truyền động đường ống |
| 👶 Ease of getting started | Đồng CRM |
| ✉️ Email marketing | Truyền động đường ống |
| 🏆 Người chiến thắng chung cuộc | Truyền động đường ống |
🏆 NGƯỜI CHIẾN THẮNG: PIPEDRIVE
Pipedrive thắng 5 trong số 7 hạng mục.
Phù hợp nhất cho: pipeline-driven sales teams, agencies that deliver projects, managers who need forecasting
These two products solve different problems. Pipedrive is a sales-focused workspace with strong functionality around deals and reporting. Copper is a Google-first crm system that trades depth for convenience.
Copper is the better pick if your whole company already lives in Google apps. The productivity gain from automatic sync is real, and the ability to work without leaving Gmail keeps adoption high.
For most teams, though, Pipedrive is the best fit. It costs less where teams actually land, it customizes further, and it gives managers better numbers to act on.
So sánh thêm về Pipedrive
Here is how Pipedrive lines up against other popular tools in the CRM market:
Pipedrive thắng nhờ: lower paid entry at $14, faster setup for pure sales work, unlimited custom fields without a tier jump
HubSpot thắng nhờ: a genuinely free tier, marketing automation depth, a larger app marketplace
Pipedrive thắng nhờ: onboarding speed for small teams, predictable per-user cost, no admin hire required
Salesforce thắng nhờ: enterprise reporting, territory and quota controls, a vast partner network
Pipedrive thắng nhờ: sales-native deal stages, forecasting reports, activity reminders built for reps
CRM thắng lớn vào thứ Hai nhờ: board flexibility beyond sales, cross-team project views, colour-coded dashboards
Pipedrive so với Freshsales CRM
Pipedrive thắng nhờ: pipeline clarity, third-party integration count, project handoff after a won deal
Freshsales CRM chiến thắng nhờ: bundled phone and chat, a free starting plan, built-in lead scoring
So sánh thêm về Copper CRM
Copper faces a different set of rivals. This video walks through the closest ones.
Copper CRM thắng nhờ: hands-off Gmail sync, $9 entry seat, a 30-day trial window
HubSpot thắng nhờ: content and campaign tooling, richer free plan, deeper reporting library
So sánh CRM đồng và CRM dạng viên nang
Copper CRM thắng nhờ: native Google Workspace design, automatic calendar capture, in-app onboarding help
Capsule CRM thắng nhờ: a free tier for two users, simpler pricing ladder, lighter learning curve
So sánh Copper CRM và Insightly
Copper CRM thắng nhờ: inbox-side working, quicker daily record access, cleaner contact timelines
Insightly thắng nhờ: project delivery depth, custom app building, tighter marketing module pairing
Copper CRM thắng nhờ: cheaper seats, Google-first record keeping, lower setup effort
Keap thắng nhờ: sales and marketing automation sequences, invoicing and payments, text message campaigns
Câu hỏi thường gặp
Hệ thống CRM nào tốt hơn Pipedrive?
It depends on your stack. Copper CRM beats it for Google Workspace teams. HubSpot suits marketing-heavy companies. The phần mềm quản lý quan hệ khách hàng tốt nhất for you matches your sales processes, not a scoreboard.
Copper CRM làm những gì?
Copper tracks contacts, deals, and customer interactions from inside Gmail. It syncs email and calendar records automatically, then adds pipelines, workflows, and sales reporting on top.
Pipedrive phù hợp nhất cho mục đích gì?
Pipedrive is best for sales teams that manage deals through clear stages. The drag-and-drop pipeline, unlimited custom fields, and forecasting reports suit teams focused on closing deals.
Tên cũ của Copper CRM là gì?
Copper launched as ProsperWorks. The company rebranded to Copper in 2017 while keeping its Google Workspace focus. The product itself did not change direction.
Pipedrive có giá bao nhiêu mỗi năm?
Pipedrive lists monthly per-user rates: Lite $14, Growth $24, Premium $49, Ultimate $69. One Lite seat at those rates works out to $168 across twelve months.
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