⚡ Quick Verdict:
- Chạy: HubSpot has a free plan, then paid plans from $15/seat/month. Folk starts at $17.5/member/month.
- Phù hợp nhất cho: HubSpot suits sales and marketing teams who want one platform. Folk fits small teams who want simple contact management.
- Điểm khác biệt chính: HubSpot bundles Marketing Hub, Sales Hub, and Service Hub. Folk keeps things light and spreadsheet-simple.
- Our pick: HubSpot for most users. The free CRM holds a million contacts and unlimited users at no cost.
HubSpot and Folk both call themselves a CRM.
But they are built for two very different people.
HubSpot is a full customer relationship management platform.
It runs marketing, sales, and customer service from one place.
Folk is a lighter tool for people who just want to organize contacts.
This HubSpot vs Folk guide shows which one fits your việc kinh doanh.
Toàn cảnh
This HubSpot vs Folk comparison covers pricing, core features, and ease of use.
We also break down who each CRM works best for.
Our sources include published specs, documentation, and HubSpot CRM reviews on G2.
Our writers also spent hands-on time inside both tools.
Those notes appear in the “What Our Team Noticed” sections below.
HubSpot là gì?
HubSpot is a CRM platform for sales and marketing teams.
It lets you manage contacts and track deals in real time.
The HubSpot CRM brings marketing, sales, and customer service together, so teams manage customer relationships in one place.
These connected “hubs” share the same contact data across every team.
The free version supports up to one million contacts and unlimited users.
That is why startups and smaller businesses love HubSpot’s free CRM as a starting point. HubSpot offers free features that many rivals lock behind paywalls.
Watch the quick HubSpot review below before we dig in.
🏆 Winner: HubSpot
A CRM platform that runs marketing, sales, and service in one place. Start free with a million contacts and grow into paid plans later.
Bảng giá HubSpot
Here is what HubSpot costs in 2026. Let’s break it down by plan.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Công cụ miễn phí | 0 đô la/tháng | Startups testing HubSpot’s free CRM |
| Khởi đầu Trung tâm Tiếp thị | 15 đô la/ghế/tháng | Doanh nghiệp nhỏ tiếp thị qua email |
| Nền tảng khách hàng khởi đầu | 15 đô la/ghế/tháng | Bundled sales and marketing tools |
| Chuyên gia Trung tâm Tiếp thị | 800 đô la/ghế/tháng | Larger marketing teams and tự động hóa |
Pricing verified June 2026.
Dùng thử miễn phí: No trial needed. The free plan is permanent and requires no credit card.
Đảm bảo hoàn tiền: HubSpot does not advertise a standard refund window on paid plans.
📌 Ghi chú: Paid subscriptions need an annual commitment, even on monthly billing. The Starter plan includes 1,000 marketing contacts, and each extra thousand costs $50.
⚠️ Cảnh báo: HubSpot’s own pricing pages list higher tiers than the figures above. Public plans reach roughly $1,080/month for some Professional bundles and start near $4,000/month for Enterprise. Always confirm seats and hubs before you purchase.
Key Benefits of HubSpot
Here is what makes HubSpot worth considering:
- Free CRM Core: The free plan handles a million contacts and unlimited users. Sales leaders can run a deal pipeline without paying a cent.
- One Connected Platform: Marketing Hub, Sales Hub, and Service Hub share the same data. Your support team and sales team see the same contact history.
- Sự tích hợp mạnh mẽ: HubSpot connects with over 500 việc kinh doanh apps. That includes Google Workspace, Microsoft 365, and Salesforce.
- Marketing Tools Built In: Email marketing, landing pages, and website pages live inside the CRM. You also get email tracking and custom reports.
- Học tập miễn phí: HubSpot Academy offers free training that helps new customers learn inbound marketing fast.
- Breeze AI: Recent automation features draft emails and enrich data. This cuts down repetitive work for busy marketing teams.
What Our Team Noticed
Của chúng tôi nhà văn signed up for HubSpot’s free CRM and spent several days inside it. The Service Hub even helps customer success teams generating repeat business. Here is what stood out from that hands-on time:
The short clip below shows the same workflow in action.
HubSpot Pros & Cons
✅ Ưu điểm
- Free plan supports up to one million contacts and unlimited users
- Connects with over 500 business apps including Salesforce and Google Workspace
- Combines marketing, sales, and service tools in one CRM platform
- HubSpot Academy offers free training that shortens the learning curve
❌ Nhược điểm
- Paid plans get expensive fast as your business grows
- Pricing turns complex when you mix and match hubs
- The free plan has no live customer support, only online resources
Nhạc dân gian là gì?
Folk is a CRM built to help you build genuine connections.
It feels less like software and more like a smart spreadsheet.
You organize contacts into groups and set reminders to follow up.
Folk works for many use cases, not just sales.
People use it for fundraising, events, and partnerships too.
Reviews call Folk incredibly easy and one of the simplest CRM tools around.
These top benefits show why small teams pick it.
Watch the short Folk review to see the app in action.
Dân gian
A simple CRM for people who want to organize contacts and close winning deals. Great for agencies, founders, and small teams.
Định giá dân gian
Here is what Folk costs in 2026. The pricing is simple.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Tiêu chuẩn | 17,5 đô la/thành viên/tháng | Người dùng cá nhân và nhóm nhỏ |
| Phần thưởng | 35 đô la/thành viên/tháng | Growing teams that need more |
| Phong tục | 70 đô la/thành viên/tháng | Agencies with advanced needs |
Pricing verified June 2026.
Dùng thử miễn phí: Yes. Folk offers a 14-day free trial with no credit card needed.
Đảm bảo hoàn tiền: Folk does not publish a separate refund policy beyond the free trial.
📌 Ghi chú: Some public sources list Folk near $20 and $40 per user. We show the figures from our verified data. Confirm the current rate before you purchase.
⚠️ Cảnh báo: Folk does not track meetings or phone calls automatically. You log those by hand, so heavy sales teams may outgrow it.
Key Benefits of Folk
Here is what makes Folk worth a look:
- Quản lý danh bạ dễ dàng: You organize contacts into groups in seconds. The clean layout keeps you from drowning in data.
- Cánh đồng ma thuật: This custom field type uses AI to clean and enrich your data. It fills in details so your records stay sharp.
- Tiện ích mở rộng Chrome: A LinkedIn Chrome extension lets you add contacts in one click. No copy and paste between other tools.
- Gmail and Outlook Sync: Folk connects to Gmail or Outlook to import contacts and email history. It keeps every thread with the same person.
- Tự động hóa email: Personalized bulk tiếp cận cộng đồng runs through collaborative mail merge. Templates help your team send at scale.
- Quy trình trực quan: A Kanban-style board makes sales pipeline management feel light. You drag deals across stages with ease.
What Our Team Noticed
Our writer set up Folk and spent a few days managing contacts and reminders. Here is what stood out:
The clip below walks through the same setup step by step.
Folk Pros & Cons
✅ Ưu điểm
- One of the easiest CRMs to learn, even for first-time users
- Magic Fields use AI to clean and enrich contact data
- Chrome extension adds contacts from LinkedIn in one click
- Connects to Gmail or Outlook to sync contacts and email history
❌ Nhược điểm
- Lacks advanced reporting and custom analytics views
- No automatic tracking of meetings or phone calls
- Not built for large sales teams or complex sales processes
So sánh tính năng
Ready to see how HubSpot and Folk stack up feature by feature?
We’ll walk through nine areas so you can match each tool to your needs.
| Tính năng | HubSpot | Dân gian |
|---|---|---|
| Giá khởi điểm | Free, then $15/seat/mo | 17,5 đô la/thành viên/tháng |
| Gói miễn phí | ✅ | ❌ (Dùng thử 14 ngày) |
| Quản lý liên hệ | ✅ Million contacts | ✅ Organize contacts |
| Quản lý quy trình bán hàng | ✅ | ✅ Kanban view |
| Tiếp thị qua email | ✅ Marketing Hub | ✅ Email automation |
| Tự động hóa AI | ✅ Breeze AI | ✅ Magic Fields |
| Báo cáo và phân tích tùy chỉnh | ✅ | ❌ Số lượng có hạn |
| Tích hợp ứng dụng | ✅ 500+ business apps | ✅ Gmail, Outlook, LinkedIn |
| Tốt nhất cho | Đội ngũ bán hàng và tiếp thị | Các nhóm nhỏ và các cơ quan |
1. Quản lý liên hệ
HubSpot: Contact management is the core of HubSpot’s CRM. The free plan holds up to one million contacts. You can add custom properties and custom objects to shape records around your business.
Dân gian: Folk helps you organize contacts into clean groups. It feels like a shared spreadsheet, which keeps data simple. The same person can sit in many groups, so it suits agencies and partnerships.
2. Quản lý quy trình bán hàng
HubSpot: Sales pipeline management runs through the Sales Hub. You get a clean visual board of your whole sales process. The free deal pipeline tracks deals from first contact to closed.
Dân gian: Folk uses a Kanban-style board to move deals across stages. Dragging deals is fast and visual. It works well for closing winning deals on a smaller scale.
3. Lead Tracking and Nurturing
HubSpot: The Marketing Hub shines at lead nurturing. It scores leads and runs automated email marketing to warm them up. This helps sales teams focus on the contacts most likely to buy.
Dân gian: Folk tracks leads in simple groups and lets you set reminders to follow up. It is built to nurture relationships, not to score thousands of leads. That focus keeps it light.
4. Email Marketing and Funnels
HubSpot: Email marketing lives right inside the HubSpot Marketing Hub. You build landing pages and website pages without extra tools. Email tracking shows you who opened and clicked.
Dân gian: Folk runs email funnels through collaborative mail merge. You send personalized bulk emails with templates. Outreach here is email-first, with limited support for other channels.
⚠️ Cảnh báo: Folk focuses on email outreach. If you need SMS, ads, or Facebook Messenger in one place, HubSpot’s marketing tools cover more ground.
5. Client and Account Management
HubSpot: HubSpot manages clients across the full customer experience. It even handles e-commerce data and payments inside the CRM. The Service Hub adds tickets and a universal hộp thư đến for support.
Dân gian: Folk handles client management with a focus on real relationships. It keeps company details, notes, and history in one view. Agencies use it to track partnerships and ongoing accounts.
6. Trí tuệ nhân tạo và Tự động hóa
HubSpot: HubSpot’s Breeze AI suite automates repetitive tasks like email drafting and data enrichment. Workflow automation moves contacts through stages on its own. This saves marketing teams real hours each week.
Dân gian: Folk’s standout is Magic Fields. This AI field type cleans and enriches contact data for you. Email automation handles outreach, though deeper workflow rules stay basic.
7. Social Selling and LinkedIn
HubSpot: HubSpot connects social tools to the CRM and logs activity against each contact. You can manage ads and posts from the same platform. It ties social touchpoints back to your sales pipeline.
Dân gian: Folk leans into social selling with a LinkedIn Chrome extension. You add contacts from a profile in one click. It then syncs details so you can search and group people fast.
8. Báo cáo và Phân tích
HubSpot: Reporting is a clear win for HubSpot. You build custom reports and dashboards across marketing, sales, and service. Analytics show pipeline health and campaign results in real time.
Dân gian: Folk keeps analytics light on purpose. It lacks advanced reporting views and deep dashboards. If detailed analytics drive your decisions, this is where Folk falls short.
9. Partnership Management
HubSpot: HubSpot can track partners as companies and contacts with custom objects. It scales to large partner programs. The trade-off is more setup before it runs smoothly.
Dân gian: Folk has a partnership manager built for relationship-led work. It maps companies, people, and events in one place. This fits agencies juggling many partnerships at once.
10. Định giá & Chi phí
Hãy cùng so sánh các gói giá cạnh nhau.
| Kế hoạch | HubSpot | Dân gian |
|---|---|---|
| Miễn phí | Free Tools ($0/mo) | ❌ (Dùng thử 14 ngày) |
| Đã trả phí vào cửa | 15 đô la/ghế/tháng | 17,5 đô la/thành viên/tháng |
| Hạng trung | $15/seat/mo (Starter Platform) | $35/member/mo |
| Hạng cao nhất | $800/seat/mo (Marketing Hub Pro) | $70/member/mo |
HubSpot: The free plan is the big draw, since it covers a million contacts and unlimited users. Paid plans start cheap but scale up fast, and the top professional plan jumps to a high price for serious marketing teams.
Dân gian: Folk has no free plan, only a 14-day trial. But its three flat tiers are easy to read with no surprise add-ons. For small teams, the cost stays steady as you grow.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| A free CRM | HubSpot | Million contacts at no cost |
| The simplest tool | Dân gian | Incredibly easy to learn |
| Tự động hóa tiếp thị | HubSpot | Full Marketing Hub built in |
| Relationship-led work | Dân gian | Built for genuine connections |
| Báo cáo tùy chỉnh | HubSpot | Deep analytics dashboards |
| Quick LinkedIn capture | Dân gian | One-click Chrome extension |
💰 Ngân sách của bạn
HubSpot’s free CRM wins if money is tight. Folk has no free plan, but its flat paid plans stay easy to predict.
🔌 Bộ công nghệ của bạn
HubSpot connects with over 500 business apps, including Salesforce and Zoho CRM data imports. Folk integrates tightly with Gmail, Outlook, and LinkedIn.
📝 Quy trình bán hàng của bạn
A complex sales process with many stages fits HubSpot. A short, relationship-driven process fits Folk and its simple pipeline.
🎓 Trình độ kinh nghiệm của bạn
New to CRM software? Folk is incredibly easy and needs little setup. HubSpot has a steeper learning curve, but HubSpot Academy helps.
🆓 Dùng thử và bản demo miễn phí
HubSpot’s free version runs forever, so you can test it slowly. Folk gives a 14-day free trial to explore at your own pace.
🛟 Các tùy chọn hỗ trợ
HubSpot’s free plan leans on online resources, with email support on paid plans. Folk’s self-serve model lets the support team step back while you explore.
Hướng dẫn chuyển đổi
Bạn đã sử dụng một trong những công cụ này rồi? Dưới đây là những điều bạn cần biết nếu chuyển sang sử dụng công cụ khác.
🔄 Switching from HubSpot to Folk?
✅ Những lợi ích bạn sẽ nhận được:
- A simpler app that is incredibly easy to manage
- Magic Fields to clean and enrich contact data with AI
- A one-click LinkedIn Chrome extension to add contacts
❌ Những gì bạn sẽ mất:
- The free plan with a million contacts
- Deep custom reports and analytics
- The full Marketing Hub and Service Hub
📋 Cách chuyển đổi:
- Export your contacts from HubSpot as a CSV file
- Create a Folk account and start the free trial
- Import the CSV and connect Gmail to sync history
🔄 Switching from Folk to HubSpot?
✅ Những lợi ích bạn sẽ nhận được:
- A free CRM that scales to a million contacts
- Marketing Hub, Sales Hub, and Service Hub in one platform
- Custom reports and over 500 app integrations
❌ Những gì bạn sẽ mất:
- The spreadsheet-simple, incredibly easy setup
- Magic Fields for quick data enrichment
- The light, relationship-first feel of the app
📋 Cách chuyển đổi:
- Export your contacts and notes from Folk
- Sign up for HubSpot’s free CRM
- Import contacts and rebuild your deal pipeline stages
What Our Review Didn’t Cover
This comparison focused on individuals, small businesses, and growing teams. We did not test HubSpot’s Enterprise plans or Folk’s largest agency setups. Our notes come from the June 2026 versions, so features may have shifted since then. If you manage a big sales team or need custom security reviews, your experience may differ from what we describe here. For example, we did not test HubSpot’s deeper professional services or Folk’s largest agency rollouts.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Bảng giá & Gói miễn phí | HubSpot |
| 🚀 Features & Scale | HubSpot |
| ⚡ Dễ sử dụng | Dân gian |
| 🤝 Relationship Management | Dân gian |
| 📊 Báo cáo & Phân tích | HubSpot |
| 🔌 Tích hợp | HubSpot |
| 🏆 Người chiến thắng chung cuộc | HubSpot |
🏆 WINNER: HUBSPOT
HubSpot wins 4 out of 6 categories.
Phù hợp nhất cho: sales and marketing teams, growing small businesses, and anyone who wants one platform for the full customer experience.
HubSpot and Folk are two very different products.
HubSpot is a full CRM platform for marketing, sales, and service.
Folk is a light tool for people who want to organize contacts and nurture relationships.
Folk is a strong pick for solo founders, agencies, and multiple use cases like fundraising. It stays user friendly from day one.
But if you want room for business growth and deeper functionality, HubSpot is the better choice for most users.
More of HubSpot Compared
Here is how HubSpot stacks up against other CRM tools:
HubSpot thắng nhờ: easier setup, a free CRM tier, and friendlier onboarding for small businesses.
Salesforce thắng thế nhờ: deeper custom objects, heavier enterprise customization, and broader admin controls for large sales teams.
HubSpot vs Zoho CRM
HubSpot thắng nhờ: a stronger free plan, built-in inbound marketing, and HubSpot Academy training.
Zoho CRM vượt trội ở các điểm sau: lower paid pricing, a wide product range, and value for cost-focused buyers.
HubSpot so với Truyền động đường ống
HubSpot thắng nhờ: full marketing tools, a richer free version, and service features in the same platform.
Pipedrive thắng nhờ: a sharper sales-only focus, simpler deal pipeline views, and quicker rep adoption.
Want more head-to-head picks? This video covers top HubSpot alternatives.
More of Folk Compared
Here is how Folk stacks up against other contact tools:
Dân gian chiến thắng ở: a gentler learning curve, Magic Fields data enrichment, and a relationship-first layout.
Pipedrive thắng nhờ: deeper sales reporting, stronger deal forecasting, and call tracking that Folk leaves to manual entry.
Dân gian vs. Viên nang CRM
Dân gian chiến thắng ở: a cleaner spreadsheet feel, the LinkedIn Chrome extension, and faster contact capture.
Capsule CRM vượt trội nhờ: a lower entry price, longer track record, and more task management depth.
Dân gian vs. Khái niệm
Dân gian chiến thắng ở: purpose-built CRM features, email automation, and one-click contact syncing from other tools.
Notion thắng ở các điểm sau: flexible docs and databases, broader use cases, and a free tier for personal projects.
Câu hỏi thường gặp
HubSpot CRM phù hợp nhất với mục đích gì?
HubSpot CRM is best for sales and marketing teams who want one platform. It blends contact management, email marketing, and a sales pipeline, with a free plan for startups.
Folk CRM là gì?
Folk is a lightweight CRM for building genuine connections. It helps you organize contacts, set reminders, and run email outreach. Founders, agencies, and small teams use it across many use cases.
Salesforce hay HubSpot tốt hơn?
HubSpot is easier to use and friendlier for small businesses. Salesforce suits large enterprises that need deep customization. For most growing teams, HubSpot’s simpler setup and free plan win.
Folk có phải là một hệ thống CRM tốt không?
Folk is a good CRM for relationship-led work and simple contact management. It is incredibly easy to use. But it lacks advanced reporting, so large sales teams may outgrow it.
Đó là CRM tốt nhất, HubSpot or Folk?
HubSpot is the best CRM for most users thanks to its free plan and full feature set. Folk is best if you want the simplest tool for managing contacts.
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