

⚡ Nhận định nhanh:
- Chạy: Folk starts at $17.5/member/month. Close CRM Giá khởi điểm từ 35 đô la/ghế/tháng.
- Phù hợp nhất cho: Folk suits contact management, partnerships and events. Close CRM suits high-volume sales teams that live on phone calls.
- Điểm khác biệt chính: Close has built-in calling with a power dialer. Folk has no automatic tracking of meetings or phone calls.
- Lựa chọn của chúng tôi: Folk for most users, because it costs half as much and is far easier to set up.

The cheaper customer relationship management tool is not the weaker one here.
Folk costs half what Close CRM costs per user.
But price is the smallest gap between these two apps.
Folk is built to organize contacts and build genuine connections.
Close CRM is built to dial prospects and push more deals through a sales pipeline.
Pick the wrong one and you pay for CRM features your team never opens.
Toàn cảnh
This Folk vs Close CRM comparison covers pricing, contact management, calling, and báo cáo.
We also break down which sales process each tool fits.
Nguồn thông tin của chúng tôi bao gồm các thông số kỹ thuật đã công bố, tài liệu và đánh giá trên G2.
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Những ghi chú đó nằm trong phần "Những điều nhóm chúng tôi nhận thấy" bên dưới.
Nhạc dân gian là gì?
Folk is a lightweight CRM for people who hate heavy CRM software.
It looks and feels like a collaborative spreadsheet.
You add contacts, sort them into groups, and set reminders to follow up.
Folk is built for individuals and small teams, not large sales teams.
It handles multiple use cases: fundraising, event follow-up, partnerships, and hiring.
That makes it a multi-purpose tool rather than a pure sales app.

Watch the walkthrough below to see how the interface works.

🏆 Winner: Folk
Folk keeps contact management simple. It syncs with Gmail, enriches details with Magic Fields, and starts at half the price of Close CRM.
Định giá dân gian
Folk charges per member, per month. Here is the current plan structure.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Tiêu chuẩn | 17,5 đô la/thành viên/tháng | Solo users and small teams managing contacts |
| Phần thưởng | 35 đô la/thành viên/tháng | Teams that need email sequences and deeper enrichment |
| Phong tục | 70 đô la/thành viên/tháng | Agency and partnership teams with advanced features |
Pricing verified August 2026.

Dùng thử miễn phí: Yes. Folk offers a 14-day free trial so you can test it before you purchase.
Đảm bảo hoàn tiền: Folk does not publish a refund window. Cancel before renewal to avoid the next charge.
📌 Ghi chú: Folk uses a self-serve model. You can sign up and explore CRM features without booking a demo or waiting to talk to a sales rep.
⚠️ Pricing conflict flagged: Some third-party sources list Folk at $20 and $40 per user per month. Our canonical data shows $17.5, $35, and $70 per member. Check the pricing page before you buy.
Những lợi ích chính của văn hóa dân gian
Dưới đây là những lý do khiến Folk đáng để bạn xem:
- Easiest setup in the category: Folk is one of the easiest CRMs on the market to use. It suits people who have never touched a CRM before.
- Cánh đồng ma thuật: This custom field type uses AI to clean and enrich contact data. It cuts manual data entry when you import a messy list.
- Gmail and Outlook sync: Folk pulls in contacts and email history automatically. Your inbox becomes the source of truth.
- Chrome extension for LinkedIn: Add contacts from LinkedIn or any company website in one click. No copy-paste into a spreadsheet.
- Bulk email with mail merge: Send personalized tiếp cận cộng đồng to a group. Teammates can collaborate on the same send.
- Kanban pipeline view: A visual board tracks deals and partnerships. You can run multiple pipelines for different use cases.
- Groups instead of clutter: Folk lets you organize contacts into groups so outreach never drowns in data.

Những điều nhóm chúng tôi nhận thấy
Của chúng tôi nhà văn signed up for Folk and used it to track partnerships and event follow-ups for several weeks. Here is what stood out:

The clip below covers the same workflow in more detail.
Ưu điểm và nhược điểm của nhạc dân gian
✅ Ưu điểm
- Standard plan costs $17.5 per member per month
- Magic Fields clean and enrich contact data with AI
- Tiện ích mở rộng Chrome cho phép thêm liên hệ từ LinkedIn chỉ với một cú nhấp chuột.
- Works for fundraising, events, hiring and partnerships
- Self-serve signup with a 14-day free trial
❌ Nhược điểm
- Không có tính năng tự động theo dõi cuộc họp hoặc cuộc gọi điện thoại.
- Reporting views are thin compared to other CRMs
- Outreach is email only, with little support for other channels
- Some users report trouble importing emails and contact data
Close CRM là gì?
Close CRM is a sales platform for small to medium-sized businesses.
It puts email, calling, and SMS into a single inbox.
Sales reps can dial straight from the browser, with no separate phone system.
The product targets high-velocity outbound sales teams.
It sits somewhere between a traditional CRM and a sales engagement tool.
That mix is unusual, and it explains the price tag.

This video walks through the main screens.

Đóng CRM
Close CRM combines calling, email and SMS in one place. Best for sales teams that make phone calls all day.
Bảng giá CRM
Close CRM charges per seat. Here is what each tier costs.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Những điều cần thiết | 35 đô la/ghế/tháng | Small sales teams testing built-in calling |
| Sự phát triển | 99 đô la/ghế/tháng | Các đội cần tự động hóa, email sequences and a power dialer |
| Tỉ lệ | 139 đô la/ghế/tháng | Larger teams wanting call coaching and custom objects |
Pricing verified August 2026.

Dùng thử miễn phí: Close offers a 14-day free trial. No credit card is needed to start.
Đảm bảo hoàn tiền: Close does not advertise a money-back window. The trial is the safest way to test the sales process fit.
📌 Ghi chú: Setup is fast. Close includes a CSV import tool for leads and contacts, plus a free one-click migration tool for people switching from other CRM options.
⚠️ Pricing conflict flagged: Older Close pricing pages grouped startup features and professional features into Startup, Professional and Enterprise plans at $49 to $139 per user. Our canonical data lists Essentials, Growth and Scale. Confirm the current tiers before you buy.
Những lợi ích chính của Close CRM
Here is where Close CRM earns its price:
- Dịch vụ gọi điện hàng đầu: Users dial from the browser on desktop or from a mobile device. A power dialer and a predictive dialer let reps dial multiple numbers without clicking each one.
- One inbox for everything: Email, calls and SMS live together. Every touch lands on the contact timeline, so nobody logs the same person twice.
- Workflows and follow ups: Automated follow up reminders lift response rates without manual effort.
- Chế độ xem thông minh: Saved filters sort leads by criteria so reps work the hottest list first.
- Huấn luyện qua cuộc gọi trực tiếp: Managers can listen in and help reps mid-call. This is one of the professional features on higher tiers.
- Quy trình nhập việc nhanh chóng: Close is praised for simplicity, which drives full team engagement fast.
- Support and security: A help center, developer API documentation, and regular product updates back the platform, and Close states that user data is protected and managed responsibly.

Những điều nhóm chúng tôi nhận thấy
Our writer ran Close CRM through a short outbound test, dialing leads and logging calls. Here is what stood out:

Ưu điểm và nhược điểm của Close CRM
✅ Ưu điểm
- Dial directly from the browser with no phone system
- Email, calling and SMS share one inbox
- Di chuyển dữ liệu miễn phí chỉ với một cú nhấp chuột từ các hệ thống CRM khác.
- Rated 4.7 out of 5 on G2 by reviewers
❌ Nhược điểm
- Reporting functionality is considered weak by reviewers
- Entry pricing is expensive for smaller teams
- Less customizable than other CRM platforms
- Integrates with 80+ tools but misses some key ones
So sánh tính năng
Here is how Folk and Close CRM compare across the features that matter most.
| Tính năng | Dân gian | Đóng CRM |
|---|---|---|
| Giá khởi điểm | 17,5 đô la/thành viên/tháng | 35 đô la/ghế/tháng |
| Dùng thử miễn phí | ✅ 14 ngày | ✅ 14 ngày |
| Gọi điện thoại tích hợp | ❌ | ✅ |
| Trình quay số dự đoán và mạnh mẽ | ❌ | ✅ |
| Tiện ích mở rộng Chrome | ✅ | ❌ |
| Magic Fields Enrichment | ✅ | ❌ |
| Bulk Email & Mail Merge | ✅ | ✅ |
| Báo cáo nâng cao | ❌ | ⚠️ Số lượng có hạn |
| Đối tượng tùy chỉnh | ❌ | ✅ |
| Tốt nhất cho | Contact management, partnerships, events | Outbound sales teams on the phone |
1. Quản lý liên hệ
Dân gian: Contact management is the core of the product. You organize contacts into groups, add custom fields, and set reminders for the next touch. The layout resembles a spreadsheet, so most people need no training.

Đóng CRM: Leads and contacts sit inside a sales structure with custom objects and Smart Views. Close captures all your sales activity on profile timelines, which keeps customer relationships easy to kiểm toán.

2. Sales Pipeline and Deals
Dân gian: A Kanban-style board gives you a visual sales pipeline you can drag deals through. It is simple, but it is enough to track partnerships, hiring or fundraising alongside sales.

Đóng CRM: The pipeline view is built to expose bottlenecks in the sales process. Managers can see where deals stall and reassign tasks to reps quickly.

3. Calling and Phone Calls
Dân gian: There is no dialer. Folk does not include automatic tracking of meetings or phone calls, so any call log is manual entry.
Đóng CRM: This is the clearest gap between the two apps. Reps dial from the browser, calls are recorded on the timeline, and managers can coach live.

⚠️ Cảnh báo: If your team runs on phone calls, Folk will not work. No amount of custom fields replaces a built-in dialer.
4. Email Automation and Outreach
Dân gian: Email automation covers personalized bulk email through collaborative mail merge. You can save email templates and create sequences, though outreach stays email only.

Đóng CRM: Outreach runs across email, calls and SMS from one inbox. Email sequences pause automatically when a prospect replies, which saves reps from awkward double-sends.

5. Company and Client Data
Dân gian: Magic Fields use AI to fill in missing company details automatically. Folk is particularly good at cleaning and enriching contact data before outreach, which cuts manual data entry.

Đóng CRM: Sales AI summarizes conversations and surfaces next steps for each company record. It leans on activity you already logged rather than enriching data from outside sources.

6. LinkedIn, Social Selling and Integrations
Dân gian: The Chrome extension pulls people straight from LinkedIn into a group. Folk also connects to Gmail or Outlook to sync contacts and email history.

Social selling works the same way across other networks and company pages.

Đóng CRM: Close integrates with over 80 other tools, including Zoom meetings and Gmail. Reviewers note it still misses some key integrations found in rival platforms.

7. Partnerships and Multiple Use Cases
Dân gian: Folk is a multi-purpose tool, not a sales-only app. Teams use it for fundraising, events, hiring and partnerships, which is why non-sales teams pick it over a traditional CRM.

Đóng CRM: Workflows automate follow ups and repeat tasks across sales processes. The focus stays firmly on revenue, so an agency tracking events would be paying for unused capacity.

8. Báo cáo và Phân tích
Dân gian: Reporting is the weakest area. Folk lacks advanced reporting views, so teams needing detailed analytics will hit a wall fast.

Đóng CRM: You get quick KPI reports and custom graphs for coaching. Even so, reviewers describe the reporting functionality as weak next to bigger platforms.

9. Pipeline Management and Ease of Use
Dân gian: Pipeline management is deliberately plain. Reviewers call it incredibly easy to learn, which matters when you are generating outreach lists rather than forecasting revenue.

Đóng CRM: Close is praised for simplicity relative to enterprise CRMs, and an ROI calculator helps you model the cost per rep. Setup still takes longer because there is more to configure.

10. Định giá & Chi phí
Let’s put the plans side by side.
| Cấp độ | Dân gian | Đóng CRM |
|---|---|---|
| Lối vào | Standard — $17.5/member/month | Gói cơ bản — 35 đô la/ghế/tháng |
| Giữa | Premium — $35/member/month | Tăng trưởng — 99 đô la/người dùng/tháng |
| Đứng đầu | Custom — $70/member/month | Thang giá — 139 đô la/ghế/tháng |
Dân gian: Every tier undercuts the matching Close CRM plan. Folk’s top plan at $70 still costs less than Close’s mid plan, which matters for doanh nghiệp nhỏ watching every seat.
Đóng CRM: You are paying for a phone system bundled into a CRM. That is fair value for a five-rep team dialing daily, and expensive for anyone else.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Ngân sách eo hẹp | Dân gian | Giảm một nửa giá vé vào cửa |
| Số lượng cuộc gọi điện thoại lớn | Đóng CRM | Trình quay số dự đoán và mạnh mẽ |
| Contact management only | Dân gian | Groups, reminders, Magic Fields |
| Managing a sales team | Đóng CRM | Huấn luyện qua cuộc gọi trực tiếp |
| Fundraising or events | Dân gian | Multiple use cases, not just sales |
| First CRM ever | Dân gian | Shortest learning curve |
💰 Ngân sách của bạn
Folk CRM costs $17.5 per member against $35 per seat for Close. Across five people that gap compounds every month.
🔌 Bộ công nghệ của bạn
Close connects to 80+ apps and replaces your phone system outright. Folk plugs into Gmail, Outlook and LinkedIn and leaves the rest alone.
📞 Quy trình bán hàng của bạn
Choose Close CRM if reps call prospects all day and need more leads worked per hour. Choose Folk if you nurture a smaller list toward real relationships.
🎓 Trình độ kinh nghiệm của bạn
Folk suits people who have never used a CRM before. Close assumes you already know what a pipeline stage is.
🆓 Dùng thử và bản demo miễn phí
Both give you 14 days. For example, import 200 real contacts into each and search for a name to see which app answers faster.
🛟 Các tùy chọn hỗ trợ
Close support is described as proactive during onboarding, with free migration help and training. Folk leans on self-serve docs instead.
Hướng dẫn chuyển đổi
Already on one of these? Here is what changes.
🔄 Switching from Folk to Close CRM?
✅ Những lợi ích bạn sẽ nhận được:
- A dialer that logs every call automatically
- SMS and calling beside email in one inbox
- Smart Views and custom objects for larger sales teams
❌ Những gì bạn sẽ mất:
- Magic Fields enrichment on contact data
- The LinkedIn Chrome extension
- Half your budget, at minimum
📋 Cách chuyển đổi:
- Export your Folk groups to CSV
- Start the Close 14-day trial
- Use the CSV import tool, then rebuild pipeline stages
🔄 Switching from Close CRM to Folk?
✅ Những lợi ích bạn sẽ nhận được:
- A far lower bill per person
- An interface non-sales teammates will actually open
- One workspace for partnerships, events and hiring
❌ Những gì bạn sẽ mất:
- The power dialer and call recording
- SMS outreach and live call coaching
- KPI reports and custom graphs
📋 Cách chuyển đổi:
- Export leads, companies and notes from Close
- Create a Folk workspace and connect Gmail
- Import the file, then split clients into groups
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on individuals and small teams. We did not test enterprise contracts, custom developer builds, or bulk licensing for 50+ seats. Our notes reflect the August 2026 versions of both apps, and features change often. If you manage a large sales floor, your priorities will differ from what we covered here.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | Dân gian |
| 👥 Quản lý liên hệ | Dân gian |
| 📞 Đang gọi | Đóng CRM |
| 📧 Liên hệ qua email | Đóng CRM |
| 👶 Dễ sử dụng | Dân gian |
| 📊 Báo cáo | Đóng CRM |
| 🎯 Flexibility Across Use Cases | Dân gian |
| 🏆 Người chiến thắng chung cuộc | Dân gian |
🏆 WINNER: FOLK
Folk wins 4 out of 7 categories.
Phù hợp nhất cho: contact management, partnerships and events, first-time CRM users
Folk and Close CRM are not really rivals. They serve different jobs at different prices.
Folk is a contact hub that helps you build genuine connections with people, companies and clients over time.
Close CRM is a calling machine that helps reps work more deals per day.
If your revenue depends on volume dialing, Close earns its price and Folk cannot compete.
For everyone else, Folk delivers the CRM features most small teams actually use, at half the cost.
Nhiều bài hát dân gian được so sánh hơn.
Here is how Folk measures up against other tools buyers shortlist:
Dân gian vs. Truyền động đường ống
Dân gian chiến thắng ở: lower entry price, Magic Fields enrichment, non-sales use cases like fundraising
Pipedrive thắng nhờ: deal forecasting, sales reporting depth, a mature mobile app
Dân gian chiến thắng ở: setup time measured in minutes, flat per-member pricing, no upsell pressure
HubSpot thắng nhờ: marketing automation, a free starting tier, a much larger app marketplace
Dân gian chiến thắng ở: AI contact enrichment, LinkedIn capture, collaborative mail merge
Capsule CRM vượt trội nhờ: task management, project tracking, a cheaper free plan for solo users
So sánh thêm về Close CRM
The video below covers the main Các giải pháp CRM tương tự.
So sánh Close CRM và Salesforce
Close CRM vượt trội nhờ: same-week onboarding, native dialer, flat per-seat pricing
Salesforce thắng thế nhờ: deep customization, reporting breadth, a large network of certified partners
So sánh Close CRM và Freshsales CRM
Close CRM vượt trội nhờ: predictive dialing, call coaching, tighter outbound workflows
Freshsales CRM chiến thắng nhờ: lower starting cost, built-in chat, broader support channels
Close CRM vượt trội nhờ: telephony out of the box, sales-specific automation, faster rep adoption
CRM thắng lớn vào thứ Hai nhờ: visual boards, cross-team project work, cheaper seats at small headcounts
Câu hỏi thường gặp
Folk CRM là gì?
It is a lightweight customer relationship management app for individuals and small teams. You organize contacts into groups, enrich them with Magic Fields, and run email outreach from one place.
Folk có phải là một hệ thống CRM tốt không?
Yes, for relationship-led work like partnerships, fundraising and events. It is a poor fit for large sales teams because reporting is thin and calls are not tracked.
CRM đóng là gì?
Close is a sales platform for small and medium businesses. It bundles calling, email and SMS into a single inbox aimed at high-velocity outbound teams.
Close có giá bao nhiêu một tháng?
Essentials costs $35 per seat monthly. Growth costs $99 per seat and Scale costs $139 per seat. A 14-day free trial is available first.
Close khác biệt với các hệ thống CRM khác như thế nào?
Most CRMs store data. Close adds a dialer, SMS and sequences on top, so it behaves more like a sales engagement tool than a record system.













