⚡ Nhận định nhanh:
- Chạy: Đồng CRM starts at $9/seat/month. Thryv starts at $244/month for the Marketing Center package.
- Phù hợp nhất cho: Copper CRM suits sales teams living inside Gmail. Thryv suits service businesses juggling bookings, invoices, and reviews.
- Điểm khác biệt chính: Copper is a sales CRM with deep Google Workspace integration. Thryv software bundles CRM with marketing tools and a công cụ xây dựng trang web.
- Lựa chọn của chúng tôi: Copper CRM, rated 3.5 versus 2.6, because it costs far less and fits an existing Gmail inbox workflow.
These two products get compared for one odd reason.
Both are sold as CRM software for doanh nghiệp nhỏ chủ sở hữu.
Nhưng chúng được chế tạo để phục vụ những công việc rất khác nhau.
Copper CRM lives inside Gmail and tracks your sales process.
Thryv runs the front desk for local service companies.
Here is how to pick the right tool for your team.
Toàn cảnh
This Copper CRM vs Thryv comparison covers pricing details, features, and daily functionality.
Các cây bút của chúng tôi đã dành thời gian trải nghiệm thực tế cả hai nền tảng.
Những ghi chú đó xuất hiện trong phần "Những điều nhóm chúng tôi nhận thấy" bên dưới.
Everything else comes from published documentation and G2 reviews.
Cuối cùng, bạn sẽ biết cái nào phù hợp với mình. việc kinh doanh.
Copper CRM là gì?
Copper CRM is a sales CRM built only for Google Workspace, formerly G Suite.
It launched in 2012 as a Gmail extension that killed manual dữ liệu lối vào.
A Chrome extension puts the whole CRM inside your Gmail inbox.
You can create leads, companies, and tasks directly from Gmail and Google Calendar.
Copper tuyên bố có hơn 30.000 khách hàng CRM trên toàn thế giới, bao gồm cả chính Google.
Watch the walkthrough before we dig into the numbers.
🏆 Người chiến thắng: Copper CRM
The only CRM made for Gmail and Google Calendar. Records fill themselves from your email. A 14-day free trial is available.
Bảng giá CRM Copper
Copper CRM pricing runs across four seats-based tiers.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Người mới bắt đầu | 9 đô la/ghế/tháng | Organizing contacts with limited features |
| Nền tảng | 23 đô la/ghế/tháng | Up to 2,500 contacts and basic pipelines |
| Chuyên nghiệp | 59 đô la/ghế/tháng | Up to 15,000 contacts plus workflow tự động hóa |
| Việc kinh doanh | 99 đô la/ghế/tháng | Email sequence sending and advanced capabilities |
Pricing verified August 2026.
Dùng thử miễn phí: Yes. Copper offers a 14-day free trial so new users can test the platform first.
Đảm bảo hoàn tiền: No published refund window. Cancel before your renewal date instead.
📌 Ghi chú: The Starter plan has no pipeline functionality. You get contact management only. The Professional plan adds reporting, and the Business tier unlocks email sequence tự động hóa.
⚠️ Pricing conflict: Our CSV lists annual rates. Copper’s published monthly rates are higher when paid monthly — around $29 for Basic, $69 for Professional, and $134 for Business. Check the vendor site before you buy.
Những lợi ích chính của CRM đồng
Here is what makes Copper worth a look:
- Tích hợp Google Workspace: Emails, meetings, and contact data sync on their own. Google Docs, Google Sheets, and Google Drive files attach to records.
- No manual data entry: Copper populates new contacts from your Gmail history. Sales reps stop typing names twice.
- Nhiều quy trình: You can create pipelines for deals and projects. Each new lead moves through stages you define.
- Tự động hóa quy trình làm việc: Automate tasks and repetitive steps. This cuts the busywork out of a long sales process.
- Email templates and automated emails: Send one-off notes or an email sequence. Sequences require the Business tier.
- Báo cáo tùy chỉnh: Build your own sales reports from Copper data. You can easily track win rates by rep.
- Bảo vệ: Data encryption, two-factor authentication, and compliance with Google’s security standards.
The dashboard below shows how the CRM sits beside your inbox.
Những điều nhóm chúng tôi nhận thấy
Của chúng tôi nhà văn set up Copper on a live Google Workspace account and worked deals for several days. Here is what stood out:
Ưu điểm và nhược điểm của Copper CRM
✅ Ưu điểm
- Deep Google Workspace integration with Gmail and Google Calendar
- Interface feels familiar to anyone who uses Google products
- Automated emails send from your own Gmail account for better personalization
- User-friendly API makes custom integration work easier than HubSpot
- Transparent pricing with no hidden developer costs
❌ Nhược điểm
- Giá thành cao hơn so với các phần mềm CRM khác có chức năng tương tự.
- Cannot be used natively by companies on Microsoft 365
- Contact management has been reported as unreliable, with contact information disappearing
- Chức năng tiếp thị khá rườm rà và được hỗ trợ bởi một công cụ bên ngoài, Outfunnel.
Thryv là gì?
Thryv is customer relationship management and reputation software for small businesses.
Thryv Holdings, Inc. is a publicly traded SaaS company based in Dallas, Texas.
It began as a conglomerate of Yellow Pages companies before the pivot to software.
In June 2020 it reported $1.3 billion in revenue over twelve months.
The company employs more than 2,400 employees and operates in 48 states.
More than 50,000 local businesses across the U.S., Canada, and Úc Hãy sử dụng nó.
The software runs in a browser on any device with an internet connection.
This review video shows the platform in action.
Runner Up: Thryv
One system for bookings, invoices, and reviews. Built for service businesses that want to stay organized and get paid faster.
Bảng giá Thryv
Thryv sells packages rather than per-user seats.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Trung tâm tiếp thị | 244 đô la/tháng | Listings, COMMENT, and campaign tracking |
| Keap | 299 đô la/tháng | See the pricing note below this table |
Pricing verified August 2026.
Dùng thử miễn phí: No standard trial. Thryv offers a free plan with limited features and demos on request.
Đảm bảo hoàn tiền: None published. Packages also carry a one time onboarding fee of $250.
📌 Ghi chú: Thryv sells the Thryv Business Center and the Thryv Command Center separately. Published entry pricing starts around $20.00 per user per month, so your quote depends on the bundle you pick.
⚠️ Data conflict: The second row above carries a competitor label in our source data and does not match Thryv’s own plan names. Treat both figures as package-level estimates and confirm current pricing details with a Thryv rep before signing.
Những lợi ích chính của Thryv
Here is what Thryv brings to a service business:
- Trung tâm chỉ huy Thryv: A unified inbox that pulls email, SMS, mạng xã hội, and web chats together. Phone calls and customer interactions land in one place.
- Đặt lịch trực tuyến: Clients book appointments 24/7. Typical users report a 61% increase in bookings.
- Thông tin địa phương được nâng cao: Business information syncs across 50+ listing sites. The platform also manages online reviews.
- Client portal estimates: Customers schedule, pay, share documents, and view account details in a secure portal.
- Billing that gets you paid faster: ThryvPay handles online payment for service work. Digital document signing speeds up invoices.
- Tự động hóa tiếp thị: Trigger-based email and SMS marketing messages go out on their own. The AI Response Tool drafts replies to reviews.
- Tiết kiệm thời gian: Owners save an average of 20 hours per week on admin work. TeamChat keeps staff talking without another app.
The homepage below shows how the company pitches all of this.
Những điều nhóm chúng tôi nhận thấy
Our writer ran a demo account through booking, invoicing, and review replies. Here is what stood out:
Ưu điểm và nhược điểm của Thryv
✅ Ưu điểm
- One system replaces booking, invoicing, and listing tools
- Website builder and SEO services included in the package
- 24/7 support and a mobile app for field teams
- Reputation management across reviews and social profiles
❌ Nhược điểm
- Package pricing is far higher than a standalone sales CRM
- A $250 onboarding fee applies before you start
- Deal pipelines and forecasting are thin for sales teams
- Contract terms and quotes vary by location and rep
So sánh tính năng
Ready for the side-by-side? We compare ten areas that decide most buying calls.
| Tính năng | Đồng CRM | Thryv |
|---|---|---|
| Giá khởi điểm | 9 đô la/ghế/tháng | 244 đô la/tháng |
| Gói miễn phí | ❌ | ✅ |
| Tích hợp Google Workspace | ✅ | ❌ |
| Nhiều đường ống | ✅ | ❌ |
| Ghi điểm dẫn đầu | ✅ | ❌ |
| Appointments & Client Portal | ❌ | ✅ |
| Hóa đơn & Thanh toán | ❌ | ✅ |
| Bộ xây dựng nơi Mạng | ❌ | ✅ |
| Quản lý danh tiếng | ❌ | ✅ |
| Tốt nhất cho | Đội ngũ bán hàng trong Gmail | Các doanh nghiệp dịch vụ địa phương |
1. Quản lý liên hệ
Copper CRM: Records for people and companies build themselves from your Gmail history. Import data from Google Sheets when you migrate, then let Copper handle new contacts. The Basic plan caps you at 2,500 contacts.
Thryv: Client records are built around jobs and appointments rather than deals. TeamChat lets staff discuss a client without leaving the record.
⚠️ Cảnh báo: Some Copper users have reported contact information disappearing. Export a backup on a set date each month.
2. Pipelines and Sales Process
Copper CRM: You can create pipelines for sales and for delivery work, and run multiple pipelines at once. Drag a deal between stages and the close date updates.
Thryv: Market Builder maps campaigns and audiences instead of deal stages. Sales reps who need forecasting will find this thin.
3. Tự động hóa quy trình làm việc
Copper CRM: Workflow automation removes repetitive steps and manual data entry. You set a trigger, then Copper assigns owners and creates follow-up tasks directly.
Thryv: Automation focuses on client-facing moments like reminders and rebooking nudges. The AI Response Tool drafts replies so you respond to reviews in a few seconds.
4. Email and Marketing Tools
Copper CRM: Email templates keep replies consistent, and automated emails go out from your own Gmail account. Bulk emails and email sequence sending sit in the Business tier, and marketing functionality leans on Outfunnel.
Thryv: Trigger-based email and SMS marketing messages are built in, not bolted on. Social media management posts and schedules from the same screen.
⚠️ Cảnh báo: Copper’s automated emails are transactional and carry no unsubscribe link. Use a dedicated marketing tool for newsletters.
5. Lead Scoring and Tracking
Copper CRM: Lead scoring ranks a new lead by activity and fit. Copper also tracks when someone opened an email and what they clicked.
Thryv: Campaign analytics measure which ads and posts brought the call. You can easily track cost per booking across channels.
6. Reporting and Website Tracking
Copper CRM: Custom reporting lets you build sales reports from your own data. Reporting starts on the Professional plan, not the Starter plan.
Thryv: Website tracking shows traffic, sources, and form fills on your site. That matters because the website builder ships in the same package.
7. Integrations and Add Ons
Copper CRM: Copper’s integration story is Google first, covering Gmail and Google Calendar, Google Docs, Google Drive, and Google Sheets. The API is user-friendly, so connecting other tools is straightforward. Companies on Microsoft 365 are out of luck.
Thryv: Add ons cover SEO services, listings, and payments rather than office suites. Local listing sync is the standout piece of technology here.
8. Project Management and Billing
Copper CRM: You can manage projects in a pipeline after a deal closes. There is no native invoicing, so billing lives in another tool.
Thryv: Billing and invoicing are core, with digital signing and ThryvPay for payment. Project management is job-based, which suits crews more than sales cycles.
9. Dễ sử dụng và hỗ trợ
Copper CRM: The interface is intuitive for anyone who already uses Google products, which speeds up adoption. A mobile app logs calls and texts, and Copper can automate tasks in the background.
Thryv: Onboarding is guided, and 24/7 support is included with every package. Online reputation management is where new users see value fastest.
10. Định giá & Chi phí
Here are both price lists side by side.
| Cấp độ | Đồng CRM | Thryv |
|---|---|---|
| Lối vào | Gói cơ bản: 9 đô la/ghế/tháng | Gói miễn phí (tính năng hạn chế) |
| Giữa | Gói cơ bản: 23 đô la/ghế/tháng | Trung tâm tiếp thị: 244 đô la/tháng |
| Trên | Gói chuyên nghiệp: 59 đô la/người dùng/tháng | $299/month package |
| Đứng đầu | Doanh nghiệp: 99 đô la/ghế/tháng | Custom bundles by quote |
Copper CRM: A three-person sales team on Basic pays $69 per month total. Copper CRM pricing climbs steeply between tiers, and paid monthly rates run higher than the annual figures above.
Thryv: Packages bundle software with services, so the monthly figure covers marketing work too. Add the $250 onboarding fee to your first invoice when you budget.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Ngân sách eo hẹp | Đồng CRM | Starts at $9 per seat |
| Tích hợp Google Workspace | Đồng CRM | Built as a Gmail extension |
| Appointments and invoices | Thryv | Booking and payment built in |
| Quản lý đánh giá và danh sách | Thryv | Syncs 50+ listing sites |
| Deal forecasting | Đồng CRM | Real pipelines and lead scoring |
| A website builder | Thryv | Site and SEO in one package |
💰 Ngân sách của bạn
Copper’s entry seat costs less than a lunch. Thryv’s package pricing is a marketing budget line, not a software one.
🔌 Bộ công nghệ của bạn
Copper only makes sense if your team already runs Google Workspace. Thryv is browser based and does not care which office suite you use.
📞 How Customers Reach You
If deals start with an email thread, Copper wins on speed. If they start with a phone call or a booking form, Thryv handles that flow better.
🎓 Trình độ kinh nghiệm của bạn
Copper feels familiar within an hour if you know Gmail. Thryv needs onboarding, which is why the fee exists.
🆓 Dùng thử và bản demo miễn phí
Copper gives you 14 days of free access to test it yourself. Thryv steers you toward a demo and a free plan with limited features.
🛟 Các tùy chọn hỗ trợ
Thryv includes 24/7 human support with every package. Copper leans on documentation and email support during business hours.
Hướng dẫn chuyển đổi
Already paying for one of them? Here is what changes.
🔄 Switching from Copper CRM to Thryv?
✅ Những lợi ích bạn sẽ nhận được:
- Appointments, invoices, and payments in one system
- Listing sync and online review management
- A website builder and 24/7 support
❌ Những gì bạn sẽ mất:
- Native Google Workspace integration and the Chrome extension
- Nhiều kênh bán hàng và chấm điểm khách hàng tiềm năng
- A low per-seat price for a small sales team
📋 Cách chuyển đổi:
- Export contacts, leads, and activity from Copper as CSV
- Book a Thryv demo and confirm the onboarding fee
- Import your list, then rebuild templates and booking pages
🔄 Switching from Thryv to Copper CRM?
✅ Những lợi ích bạn sẽ nhận được:
- A much lower monthly bill for a small team
- CRM records inside the Gmail inbox you already use
- Real pipeline reporting for the sales team
❌ Những gì bạn sẽ mất:
- Booking, invoicing, and the client portal
- Listing sync and reputation management
- Included website hosting and SEO work
📋 Cách chuyển đổi:
- Export client records and invoice history from Thryv
- Start the 14-day Copper trial on your Google account
- Import the file, then pick separate booking and billing tools
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on small businesses and small sales teams. We did not test enterprise contracts, custom Thryv bundles, or high-volume API work in Copper. Quotes for Thryv vary by location and rep, so your number may differ from ours. If you manage 50 or more users, your priorities will look different from what we covered here.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | Đồng CRM |
| 🚀 Các tính năng cốt lõi của CRM | Đồng CRM |
| 🔌 Tích hợp | Đồng CRM |
| 📣 Công cụ tiếp thị | Thryv |
| 💳 Invoices & Payments | Thryv |
| 👶 Dễ sử dụng | Đồng CRM |
| 🏆 Người chiến thắng chung cuộc | Đồng CRM |
🏆 NGƯỜI CHIẾN THẮNG: COPPER CRM
Copper CRM wins 4 out of 6 categories and holds the higher rating at 3.5 versus 2.6.
Phù hợp nhất cho: Gmail-based sales teams, agencies tracking projects, and small businesses that want less admin work.
These two products barely compete. Copper CRM is a sales tool that hides inside Gmail and keeps deals moving.
Thryv is a front-office suite for local service companies. It handles bookings, reviews, and payments better than any sales CRM will.
If your customers book appointments and pay invoices, Thryv earns its price. For everyone else tracking a pipeline, Copper is the cheaper and sharper choice.
So sánh thêm về Copper CRM
Here is how Copper stacks up against other CRM options:
Đồng thắng thế nhờ: A friendlier API, faster setup for Gmail users, and a cheaper entry seat.
HubSpot thắng nhờ: A genuine free CRM, built-in bulk emails, and reporting depth for larger teams.
So sánh CRM đồng và CRM dạng viên nang
Đồng thắng thế nhờ: Deeper Gmail sync, project pipelines, and automatic record creation.
Viên nang thắng nhờ: A free tier, lower mid-tier costs, and support for Microsoft mail.
So sánh Copper CRM và Freshsales CRM
Đồng thắng thế nhờ: Google-native workflow, simpler onboarding, and cleaner activity logging.
Freshsales thắng nhờ: Built-in calling, AI deal insights, and a broader set of channels.
So sánh Copper CRM và Monday CRM
Đồng thắng thế nhờ: Gmail-side data capture, Google Calendar sync, and sales-specific defaults.
Những chiến thắng vào thứ Hai trong các sự kiện sau: Flexible boards, wider project management use, and a free starter tier.
So sánh thêm về Thryv
Here is how Thryv compares to other doanh nghiệp nhỏ nền tảng:
Thryv thắng nhờ: Listing sync, guided onboarding, and 24/7 support for non-technical owners.
GoHighLevel thắng nhờ: Agency white labeling, funnel building, and far lower monthly cost.
Thryv thắng nhờ: Reputation management, local SEO services, and an included website.
Keap thắng nhờ: Sales automation depth, e-commerce features, and campaign branching logic.
Thryv thắng nhờ: Appointment booking, payment collection, and the client portal.
ActiveCampaign thắng nhờ: Email deliverability, segmentation, and a much lower entry price.
Thryv vs Zendesk
Thryv thắng nhờ: Marketing and billing in one place, plus local listing work.
Zendesk thắng thế ở các điểm sau: Ticket routing, service-level reporting, and scale for support teams.
Câu hỏi thường gặp
Copper CRM được dùng để làm gì?
It tracks leads, deals, and customer relationships inside Google Workspace. Sales teams use it to log activity from Gmail without typing records by hand.
Thryv có phải là một hệ thống CRM không?
Yes, though it is broader than a sales CRM. The platform also handles appointments, invoices, listings, and reviews for local service businesses.
Tên cũ của Copper CRM là gì?
It was called ProsperWorks. The company launched in 2012 as a Gmail extension and later rebranded to Copper.
Thryv có thuộc danh bạ điện thoại Yellow Pages không?
Thryv grew out of Yellow Pages companies, including Dex Media. It now trades publicly as Thryv Holdings, Inc. and sells software.
Copper CRM có tương thích với Outlook không?
No. Copper is built for Gmail, so Microsoft 365 companies cannot use it natively. Thryv is a better fit for those teams.
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