🚀 Thắc mắc về hợp tác: fahim@fahimai.com | Được hơn 250.000 độc giả tin dùng hàng tháng trên 17 ngôn ngữ 🔥

🚀 Thắc mắc về hợp tác: fahim@fahimai.com

Keap vs Thryv: Deep CRM Comparison in 2026

bởi | Last updated Aug 30, 2026

Người thắng
giữ
4.2
  • 2,500+ Third Party Integrations
  • Tiết kiệm 10 giờ mỗi tuần
  • Tỷ lệ gửi email thành công: 99,5%
  • Drag and Drop Campaign Builder
  • Lead Scoring and Sales Pipeline
  • Dùng thử miễn phí 14 ngày
  • 299 đô la/tháng (Thanh toán hàng năm)
Chạy lên
Thryv
2.6
  • Hơn 50.000 doanh nghiệp địa phương
  • Đồng bộ hóa hơn 50 trang web đăng tin.
  • 24/7 Online Appointments
  • Trung tâm chỉ huy thống nhất Hộp thư đến
  • Xử lý thanh toán ThryvPay
  • Công cụ phản hồi đánh giá AI
  • Trung tâm tiếp thị: 244 đô la/tháng

⚡ Nhận định nhanh:

  • Chạy: Keap costs $299/month (annually billed). Thryv Marketing Center costs $244/month.
  • Phù hợp nhất cho: Keap suits sales and marketing tự động hóa. Thryv suits local service businesses that need bookings and reviews.
  • Điểm khác biệt chính: Keap builds sales campaigns around a contact record. Thryv builds a front desk around your website and listings.
  • Lựa chọn của chúng tôi: Keap, with a Keap CRM editor’s rating of 4.2 against Thryv’s 2.6.
Keap vs Thryv Comparison

Keap and Thryv both sell themselves to the same buyer.

That buyer is a small việc kinh doanh owner drowning in admin work.

But the two tools solve different halves of that problem.

Keap is a sales automation engine wrapped around a CRM.

Thryv is a front desk for local service businesses.

Here is how they differ on price, features, and daily use.

Toàn cảnh

This Keap vs Thryv comparison covers pricing, key features, and ease of use.

Các cây bút của chúng tôi đã có thời gian trải nghiệm thực tế cả hai nền tảng.

Những ghi chú đó nằm trong phần "Những điều nhóm chúng tôi nhận thấy" bên dưới.

The rest comes from published specs, pricing details, and G2 reviews.

By the end you will know which one matches your growth goals.

Keap là gì?

Keap is a customer relationship management platform built for doanh nghiệp nhỏ.

It combines CRM, sales and marketing automation, and e-commerce in one dashboard.

The company was formerly known as Infusionsoft before the rebrand.

Every contact record holds custom fields, tags, notes, and deal history.

Automation then fires automated actions based on what each new lead does.

Giới thiệu về Keap

Here is a short walkthrough of the Keap app in action.

🏆 Người chiến thắng: Keap

⭐ 4.2/5 | 💰 299 đô la/tháng (Thanh toán hàng năm)

Keap automates almost every stage of the sales journey. Customers who use automation report saving 10 hours per week. Sales teams get lead scoring, pipelines, and email marketing in one place.

Giá cả hợp lý

Keap plans are priced by contact volume, not by seat alone.

Kế hoạchGiáTốt nhất cho
Keap (tất cả trong một)299 đô la/tháng (Thanh toán hàng năm)Growing sales teams that need automation, CRM, and email in one system
Dùng thử miễn phíMiễn phí trong 14 ngàyTesting key features before you commit to a monthly fee

Pricing verified August 2026.

Giá cả hợp lý

Dùng thử miễn phí: 14 days with access to all features. Small businesses can explore Keap without paying first.

Đảm bảo hoàn tiền: Keap does not publish a blanket refund window. Cancel before renewal to avoid the next charge.

📌 Ghi chú: Onboarding includes free migration, a dedicated customer success manager, and free on-demand product training. Keap charges a one-time $499 Expert Coaching fee for personalized setup help.

⚠️ Pricing conflict: Của chúng tôi dữ liệu file lists Keap at $299/month billed annually, and that is the figure used in every table here. Keap’s public pricing page advertises three tiers instead — Lite from $79/month, Pro from $169/month, and Max from $199/month for 500 contacts, plus $30 per extra user. Prices climb once your contact list passes each threshold, so confirm your tier with sales before you buy.

Những lợi ích chính của Keap

Here is what makes Keap worth the higher price tag:

  • Công cụ xây dựng chiến dịch: A visual flowchart tool for building campaigns with drag and drop tools. Advanced automations run on simple when-then logic.
  • Ghi điểm dẫn đầu: Keap can score leads by engagement level. A rising lead score tells your sales team who to call first.
  • Các chiến dịch tiếp thị qua email: Hyper-targeted email campaigns use CRM tags and segments. Keap claims a 99.5% deliverability rate.
  • Invoicing and payment processing: Built-in invoices, checkout forms, and many payment processing integrations sit inside the CRM.
  • Dòng sản phẩm chuyên dụng cho doanh nghiệp: A separate business line handles calls and texts. Personal and work messages stay apart.
  • Tích hợp với bên thứ ba: Keap connects with more than 2,500 platforms and third party tools.
  • Keap AI: AI drafts email copy and suggests automations from plain language prompts.
Giữ vững những lợi ích hàng đầu

Những điều nhóm chúng tôi nhận thấy

Của chúng tôi nhà văn set up a Keap account and built a lead capture sequence from scratch. Our full Keap review goes deeper, but here is what stood out during that hands-on time:

Vòng đời Keap CRM

Ưu điểm và nhược điểm của Keap

✅ Ưu điểm
  • Automation covers almost every stage of the sales process
  • Customers who automate report saving 10 hours per week and a 38% increase in revenue
  • Setup takes as little as 20 minutes with a dedicated success manager
  • More than 2,500 integrations plus built-in invoicing and payment processing
  • 24/7 chat support, email support, and phone support on weekdays for U.S. customers
❌ Nhược điểm
  • Pricing is high enough to deter brand new small businesses
  • The one-time $499 Expert Coaching fee adds to first-year cost
  • Costs climb sharply once your contact count crosses a threshold
  • The user community is quiet compared to bigger CRM platforms

Thryv là gì?

Thryv is customer relationship management and reputation software for small businesses.

Thryv Holdings, Inc. is a publicly traded SaaS company based in Dallas, Texas.

It began as a conglomerate of Yellow Pages companies before the pivot to software.

The company reported $1.3 billion in revenue over a twelve-month period in June 2020.

More than 2,400 employees now support over 50,000 local businesses.

Those customers sit across 48 states plus Canada and Úc.

Thryv Business Center bundles CRM, scheduling, and estimates for service teams.

Trang chủ Thryv

This video walks through the Thryv software from the owner’s side.

Đánh giá trung thực về Thryv CRM - Xem trước khi sử dụng

Runner Up: Thryv

⭐ 2.6/5 | 💰 Marketing Center: $244/month

Thryv helps small businesses reach more customers, stay organized, and get paid faster. Owners report saving about 20 hours per week on admin work. Booking, listings, and invoices live behind one login.

Bảng giá Thryv

Thryv sells its centers separately, so pricing details depend on the bundle you pick.

Kế hoạchGiáTốt nhất cho
Trung tâm tiếp thị244 đô la/thángLocal businesses that want listings, SEO, and campaign reporting
Gói miễn phí0 đô la (tính năng hạn chế)Testing the mobile app and basic customer interactions

Pricing verified August 2026.

Dùng thử miễn phí: Thryv leads with demos and a free plan rather than a fixed trial window. Sales walks you through setup first.

Đảm bảo hoàn tiền: None published. Contract terms vary by package, so read the agreement before signing.

📌 Ghi chú: Thryv requires a one time onboarding fee of $250 for its packages. Entry-level listings start near $20.00 per user per month, and 24/7 support is included.

⚠️ Pricing conflict: Our data file lists Thryv’s Marketing Center at $244/month, and that number is used in every table here. The same field also carries a stray $299/month line that belongs to Keap, so ignore it on Thryv’s side. Thryv’s own listings quote $20.00 per user per month as a starting point, which reflects a lighter package than Marketing Center.

Những lợi ích chính của Thryv

Here is where Thryv earns its keep for local operators:

  • Online booking: Clients book appointments 24/7 on their own. Typical users report a 61% increase in bookings.
  • Thông tin địa phương được nâng cao: Thryv syncs business information across 50+ listing sites, including Google, Bing, and Yahoo.
  • Trung tâm chỉ huy Thryv: A unified inbox pulls email, SMS marketing messages, social replies, and web chats into one view.
  • Cổng thông tin khách hàng: Client portal estimates, invoices, payments, and documents sit behind one secure login.
  • ThryvPay: A payment processor built for service businesses, plus digital document signing to close jobs faster.
  • Công cụ quản lý danh tiếng: The AI Response Tool helps you respond to reviews in a few clicks.
  • TeamChat: Internal chat keeps staff aligned without a separate messaging app.
Những lợi ích hàng đầu của Thryv

Những điều nhóm chúng tôi nhận thấy

Our writer created a Thryv account, added services, and tested the booking flow on mobile. Here is what stood out:

Trải nghiệm cá nhân của Thryv

Ưu điểm và nhược điểm của Thryv

✅ Ưu điểm
  • Scheduling, invoicing, and listings work together for service businesses
  • Owners report saving around 20 hours per week on admin work
  • Trình tạo trang web produces a professional-looking site without a developer
  • 24/7 support and an intuitive mobile app for field teams
❌ Nhược điểm
  • Automation depth trails Keap badly for sales campaigns
  • Contract terms and the $250 onboarding fee catch buyers off guard
  • Pricing details are hard to pin down without a sales call
  • Our 2.6 rating reflects mixed G2 feedback on billing and cancellation

So sánh tính năng

Both tools call themselves all-in-one, but the overlap is thinner than the marketing suggests. Here are ten areas that decide the choice for most buyers.

Tính năngKeapThryv
Giá khởi điểm299 đô la/tháng (Thanh toán hàng năm)244 đô la/tháng (Trung tâm Marketing)
Gói miễn phí❌ (Dùng thử miễn phí 14 ngày)✅ (Tính năng hạn chế)
Công cụ xây dựng chiến dịch trực quan
Ghi điểm dẫn đầu
Công cụ xây dựng trang đích✅ (website builder)
Đặt lịch hẹn trực tuyến
Đồng bộ hóa danh sách địa phương✅ (50+ sites)
Quản lý danh tiếng
Tích hợp2,500+Giới hạn
Tốt nhất choTự động hóa bán hàng và tiếp thịCác doanh nghiệp dịch vụ địa phương

1. Automation and Campaign Building

Keap: The Campaign Builder is a visual flowchart for building campaigns. You drag a trigger, drop an action, and the automation runs. Templates cover common sales campaigns, and advanced automations chain automated tasks across the whole customer journey.

Công cụ tự động hóa CRM Keap

Thryv: Market Builder handles trigger-based email and chữ campaigns instead. It sends personalized messages after a booking or a missed appointment. Useful, but it is not a branching workflow canvas.

Ý tưởng khuyến mãi mùa thu cho doanh nghiệp nhỏ: 3 chiến lược tiếp thị nên thử ngay bây giờ

2. CRM and Team Communication

Keap: Every contact record carries custom fields, tags, and full history. Your contact list segments by tag, and each new lead lands in the right sequence automatically.

Keap CRM

Thryv: TeamChat keeps internal messages next to client records, so staff coordinate jobs without switching apps. The CRM side tracks customer interactions well but holds fewer custom fields than Keap.

Trò chuyện nhóm Thryv

3. Email, Text, and Social Messaging

Keap: Email and text run from the same automation. A dedicated business line handles calls and texts, so personal and professional numbers stay separate.

Nội dung email cho Keap CRM

Thryv: Social posts, SMS marketing messages, and email land in one queue. You can respond from a single screen, which suits an owner answering everything personally.

Quản lý mạng xã hội Thryv

4. Landing Pages and Web Presence

Keap: The landing page builder ships with templates and a web form for lead capture. Start with one landing page, then connect multiple landing pages to different sales campaigns as your offers grow.

Trang đích cho Keap CRM

Thryv: Instead of campaign landing pages, Thryv builds and hosts your main website. Paid SEO services push that site up for local search by location.

Tổng quan về Trung tâm Tiếp thị Thryv: SEO

⚠️ Cảnh báo: Thryv’s SEO work is sold as a service, not a self-serve feature. Ask what the retainer covers before you count it as included.

5. Sales Pipeline and Getting Paid

Keap: Drag a deal between stages and the sales pipeline updates ngay lập tức. Checkout forms and invoices sit in the same system, so quotes, cross sells, and repeat business all stay tracked.

Quy trình bán hàng cho Keap CRM

Thryv: Billing leans on estimates, invoices, and ThryvPay. Digital document signing closes the job, and clients pay from the portal. Pipelines exist, but they are simpler than Keap’s sales pipelines.

Thryv Billing & Invoices

6. Quản lý và theo dõi khách hàng tiềm năng

Keap: Lead management runs on scoring. Keap can score leads by engagement, and a high lead score pushes the contact to your sales team first. That focus is how users increase conversions on the same traffic.

Quản lý và theo dõi khách hàng tiềm năng Keap

Thryv: Website analytics show where visits come from and which pages drive calls. You can measure traffic and bookings, but there is no lead scoring model behind it.

Phân tích trang web Thryv

7. Công cụ AI

Keap: Keap AI drafts email copy and suggests automations from natural language prompts. It saves setup time when you are staring at an empty campaign canvas.

Trí tuệ nhân tạo Keap

Thryv: The AI Response Tool writes replies to customer reviews. It is narrower technology than Keap AI, but it removes a chore most owners avoid.

https://youtu.be/iwYlUBGCzbs?si=76sHJvS6qzoFAHdB

8. Email Marketing and Campaign Reporting

Keap: Email marketing campaigns use CRM tags for tight segments. Keap claims a 99.5% deliverability rate, which matters when email campaigns carry your offers.

Tiếp thị qua email Keap

Thryv: Campaign analytics report opens, clicks, and bookings from each send. Reporting is clear, though segmentation options stay basic next to Keap’s marketing automations.

Phân tích chiến dịch Thryv

9. Reporting and Reputation

Keap: Pipeline management reports show stage conversion rates and forecast value. That data shapes your business strategy for the next quarter.

Quản lý đường ống Keap

Thryv: Online reputation management collects reviews across listing sites and flags new ones. For a plumber or salon, that visibility brings in more leads than a forecast chart.

https://youtu.be/sLFhTif-ViY?si=FC5VaYtAeyZI_QqI

10. Định giá & Chi phí

Here are both plans side by side, using our verified figures.

Kế hoạchKeapThryv
Miễn phí❌ (Dùng thử miễn phí 14 ngày)✅ Free Plan, limited features
Main paid plan299 đô la/tháng (Thanh toán hàng năm)Trung tâm tiếp thị: 244 đô la/tháng
Phí gia nhập$499 one-time Expert CoachingPhí gia nhập một lần là 250 đô la.
Extra users$30 per user per monthQuoted per package

Keap: The monthly fee is steep for a first business. But free migration, training webinars, and a success manager come with it, and the 14-day free trial lets you test before paying.

Thryv: Marketing Center costs $55 less per month than Keap. The free plan lowers the entry barrier, though the $250 onboarding fee and package quotes make the real cost harder to compare.

Các kịch bản khác nhau

Nếu bạn cần…ChọnTại sao
Tự động hóa bán hàng chuyên sâuKeapVisual builder and lead scoring
Chi phí hàng tháng thấp hơnThryv$55 cheaper per month
Danh sách và đánh giá địa phươngThryvSyncs 50+ listing sites
Trang đích và biểu mẫu webKeapBuilt-in lead capture pages
Client booking and estimatesThryvPortal handles both
2,500+ integrationsKeapConnects to most third party tools

💰 Ngân sách của bạn

Thryv’s Marketing Center undercuts Keap by $55 per month. Add the onboarding fees on both sides before you decide which one is cheaper in year one.

🔌 Bộ công nghệ của bạn

Keap plugs into more than 2,500 platforms, so it slots beside tools you already run. Thryv prefers to replace those tools rather than sit next to them.

📝 Quy trình bán hàng của bạn

Long nurture cycles with several touchpoints favour Keap features like tagging and branching. Walk-in and appointment work favours Thryv’s booking-first setup.

🎓 Trình độ kinh nghiệm của bạn

Thryv is the more user friendly first CRM for a non-technical owner. Keap is deeper, and its drag and drop editor still takes a week to feel natural.

🆓 Dùng thử và bản demo miễn phí

Keap offers a 14-day free trial with full access. Thryv points you to a demo and a free plan, so you will speak to sales first.

🛟 Các tùy chọn hỗ trợ

Both keep 24/7 chat available, and both put a human on the phone. Keap adds weekday phone support for U.S. customers plus a customer success manager on every plan.

📱 Mobile and Bảo vệ

Both ship mobile apps that manage jobs from the field. Ask each vendor about data security and export rights before you migrate customer records.

Hướng dẫn chuyển đổi

Already paying for one of them? Here is what changes if you move.

🔄 Chuyển từ Keap sang Thryv?

✅ Những lợi ích bạn sẽ nhận được:

  • Enhanced local listings synced across 50+ sites
  • Review collection and AI-written replies
  • A hosted website plus 24/7 client booking

❌ Những gì bạn sẽ mất:

  • The visual Campaign Builder and advanced automations
  • Lead scoring and tag-based segmentation
  • Access to 2,500+ third party integrations

📋 Cách chuyển đổi:

  1. Export contacts, tags, and notes from Keap as CSV
  2. Book the Thryv onboarding session and pay the $250 fee
  3. Rebuild your top three sequences as trigger-based campaigns
🔄 Chuyển từ Thryv sang Keap?

✅ Những lợi ích bạn sẽ nhận được:

  • Branching automation across the full sales journey
  • Lead scoring, custom fields, and pipeline forecasting
  • A landing page builder tied straight to campaigns

❌ Những gì bạn sẽ mất:

  • Listing sync and reputation management
  • The hosted website and SEO service
  • The client portal for estimates and documents

📋 Cách chuyển đổi:

  1. Export clients, invoices, and appointment history from Thryv
  2. Start the 14-day trial and use Keap’s free migration help
  3. Rebuild booking links, then map old tags to new custom fields

Những điều mà bài đánh giá của chúng tôi chưa đề cập

This comparison focused on small businesses running sales and marketing in one system. We did not test franchise rollouts, multi-location reporting, or custom API work on either platform. Contract negotiation also sits outside what we could verify, and Thryv’s terms vary by package. If you run 50 seats or sell across borders, your priorities will differ from what we covered here.

Phán quyết cuối cùng

LoạiNgười thắng
💰 Giá cảThryv
🚀 Tự động hóaKeap
📈 Lead ManagementKeap
✉️ Email MarketingKeap
🌐 Local VisibilityThryv
👶 Dễ sử dụngThryv
🔌 Tích hợpKeap
🏆 Người chiến thắng chung cuộcKeap

🏆 NGƯỜI CHIẾN THẮNG: KEAP

Keap wins 4 of 7 categories and holds a 4.2 rating against Thryv’s 2.6.

Phù hợp nhất cho: sales and marketing automation, lead nurture, e-commerce follow-up

These two products chase the same customer with different bets. Keap bets that automation earns back its price. Thryv bets that being findable and bookable matters more.

Thryv is the better fit for a plumber, clinic, or salon that lives on appointments and reviews. It is also cheaper each month and easier to learn.

But if your revenue depends on nurturing leads over weeks, we recommend Keap CRM. The Campaign Builder, lead scoring, and integration count carry more weight than the $55 monthly gap.

So sánh thêm về Keap

Here is how Keap holds up against its closest rivals:

Keap so với HubSpot

Keap thắng nhờ: flat all-in-one pricing, built-in invoicing, faster setup for a solo owner

HubSpot thắng nhờ: a genuinely free CRM tier, reporting depth, a far larger app marketplace

Keap vs GoHighLevel

Keap thắng nhờ: polished onboarding, deliverability record, support staffed for non-agency users

GoHighLevel thắng nhờ: unlimited sub-accounts, white-label resale, lower entry price for agencies

Keap vs ActiveCampaign

Keap thắng nhờ: quotes and checkout inside the CRM, a business phone line, hands-on migration

ActiveCampaign thắng nhờ: cheaper entry tiers, split-testing inside automations, broader email template library

Keap so với Pipedrive

Keap thắng nhờ: marketing automation, email sending at volume, payments and forms in one place

Pipedrive thắng nhờ: per-seat pricing for larger sales teams, lighter interface, activity-based selling views

So sánh thêm về Thryv

And here is where Thryv sits among other small business platforms:

Thryv so với HubSpot

Thryv thắng nhờ: listing sync, appointment booking, done-for-you website hosting

HubSpot thắng nhờ: free starting tier, pipeline reporting, integrations with sales tooling

Thryv so với Monday CRM

Thryv thắng nhờ: client portal, reputation tools, payment collection built for service work

CRM thắng lớn vào thứ Hai nhờ: flexible boards, project views, transparent per-seat pricing

Thryv so với GoHighLevel

Thryv thắng nhờ: guided onboarding, SEO địa phương services, simpler day-to-day screens

GoHighLevel thắng nhờ: funnel building, automation depth, agency-friendly account structure

This video runs through the Các lựa chọn thay thế Thryv worth shortlisting.

Các công cụ CRM tốt nhất cho nhu cầu của bạn

Câu hỏi thường gặp

Keap được dùng để làm gì?

It organizes leads, automates follow-up, and handles invoices in one system. Small businesses use it to run sales campaigns without hiring extra staff.

Thryv có phải là một hệ thống CRM không?

Yes. It stores client records, appointments, and payments, then adds listings and review management on top. Think front desk software with a CRM inside.

Tên gọi trước đây của Thryv là gì?

The company grew out of Dex Media and a group of Yellow Pages businesses. It rebranded as Thryv Holdings, Inc. and now sells software.

Ứng dụng Keap có dễ sử dụng không?

Basic setup takes about 20 minutes with a success manager. The automation canvas needs longer, so plan a week before your first campaign goes live.

Đó là CRM tốt nhất for a small business here?

Keap, for anyone selling on follow-up. Choose Thryv if bookings, listings, and reviews drive your revenue and you want a lower monthly bill.

Fahim Joharder, Người sáng lập

Fahim Joharder, Người sáng lập

Đã thử nghiệm hơn 900 công cụ AI. Hơn 250.000 độc giả mỗi tháng.

🤝 Về hợp tác:

📩 fahim@fahimai.com hoặc Đặt lịch gọi

Thông báo về chương trình liên kết:

Chúng tôi hoạt động dựa trên sự hỗ trợ của độc giả. Chúng tôi có thể nhận được hoa hồng liên kết khi bạn mua hàng thông qua các liên kết trên trang web của chúng tôi.

Các chuyên gia của chúng tôi thực hiện các bài đánh giá trước khi đăng tải và dựa trên kinh nghiệm thực tế. Hãy xem bài đánh giá của chúng tôi! Hướng dẫn biên tậpChính sách bảo mật

Các bài viết liên quan