⚡ Nhận định nhanh:
- Chạy: Đồng CRM starts at $9/seat/month. Nutshell CRM Giá khởi điểm là 13 đô la mỗi người dùng mỗi tháng.
- Phù hợp nhất cho: Copper for teams living inside the Gmail hộp thư đến. Nutshell for B2B teams that want sales tự động hóa plus marketing tools.
- Điểm khác biệt chính: Copper is a Chrome extension CRM built around Google Workspace. Nutshell is a standalone sales CRM with email marketing built in.
- Lựa chọn của chúng tôi: Copper CRM, rated 3.5 versus 2.8, wins for Google-first small businesses.
Your CRM software should not feel like a second job.
Copper CRM and Nutshell CRM both promise to kill manual data entry.
They go about it in two different ways.
Copper lives inside Gmail and Google Calendar as a Chrome extension.
Nutshell is a standalone sales CRM with marketing tools attached.
Toàn cảnh
This Copper CRM vs Nutshell CRM comparison covers pricing, features, and day-to-day functionality.
Các cây bút của chúng tôi đã dành thời gian trực tiếp sử dụng cả hai công cụ.
Những ghi chú đó xuất hiện trong phần "Những điều nhóm chúng tôi nhận thấy" bên dưới.
We also pulled from vendor documentation and G2 review pages.
By the end, you will know which CRM fits your sales process.
Copper CRM là gì?
Copper is a customer relationship management tool built only for Google Workspace.
It launched in 2012 as a simple Gmail extension.
Its job back then was to automate data entry from email.
Today it is a full CRM for Google Workspace, formerly G Suite.
Copper tuyên bố có hơn 30.000 khách hàng CRM trên toàn thế giới, bao gồm cả chính Google.
Most users are small to mid-sized companies that live in Google products.
The short review below walks through the interface at a normal working pace.
🏆 Người chiến thắng: Copper CRM
Copper puts your CRM inside Gmail and Google Calendar. You create leads and tasks directly from an email thread. New contacts fill themselves in from message data.
Bảng giá CRM Copper
Copper CRM pricing runs across four seats-based tiers.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Người mới bắt đầu | 9 đô la/ghế/tháng | Organizing contacts only, no pipeline |
| Nền tảng | 23 đô la/ghế/tháng | Up to 2,500 contacts and one pipeline |
| Chuyên nghiệp | 59 đô la/ghế/tháng | Workflow automation and 15,000 contacts |
| Việc kinh doanh | 99 đô la/ghế/tháng | Email sequence sending and website tracking |
Pricing verified August 2026.
Dùng thử miễn phí: 14 days, so you can test the site and sync before paying.
Đảm bảo hoàn tiền: None published. Cancel before your renewal date instead.
📌 Ghi chú: The Starter plan ships with limited features and no pipeline functionality. It only organizes contacts. The Professional plan adds workflow automation and custom báo cáo.
⚠️ Pricing conflict: Our CSV lists annual rates. Copper’s site shows higher figures when paid monthly, such as $29 for Basic and $134 for the Business tier. Check the vendor page before you buy.
Những lợi ích chính của CRM đồng
Here is what makes Copper worth a look:
- Tích hợp Google Workspace: Emails, meetings, and contact data sync on their own. Copper’s integration reaches Google Calendar, Google Drive, Google Docs, and Google Sheets.
- Work from the inbox: Create and update leads, people, companies, and tasks directly from Gmail and Google Calendar.
- Giảm thiểu việc nhập liệu thủ công: Records populate themselves from Gmail. Your sales reps stop retyping the same details.
- Quy trình trực quan: Create pipelines for deals and projects. Multiple pipelines let one team track sales and delivery separately.
- Email engagement tracking: Copper shows when someone opened a message and what they clicked.
- API thân thiện: Reviewers rate the API as easier to build against than other CRMs like HubSpot.
- Bảo vệ basics: Data encryption, two-factor authentication, and Google’s own security standards.
Start the 14-day trial if that list matches how your team already works.
Những điều nhóm chúng tôi nhận thấy
Của chúng tôi nhà văn ran Copper alongside a live Gmail inbox for several days. Here is what stood out from that time.
Ưu điểm và nhược điểm của Copper CRM
✅ Ưu điểm
- Google Workspace integration is unmatched by other CRM tools
- Chrome extension puts the CRM inside your Gmail inbox
- Familiar interface means faster onboarding for Google users
- Automated emails send from your own Gmail account
- Transparent pricing with no hidden developer costs
❌ Nhược điểm
- Pricing is high for the functionality on offer
- Cannot be used natively by companies on Microsoft 365
- Contact management has been reported as unreliable by some users
- Marketing functionality is clunky and runs through Outfunnel
Nutshell CRM là gì?
Nutshell CRM is a cloud-based sales CRM for small to mid-sized B2B teams.
It packs contact management, pipelines, and email marketing into one page.
The company aims for core functionality at an affordable price.
Nutshell works with Google Workspace, Microsoft 365, Outlook, and Slack.
Zapier adds over 5,000 more apps to that list.
Reviewers rate it as one of the easier CRM tools to learn.
This walkthrough shows the boards, dashboards, and reports in motion.
🥈 Runner Up: Nutshell CRM
Nutshell bundles sales automation and email marketing in one plan. Every customer gets free live support and free data migration. Contacts are unlimited on every tier.
Bảng giá CRM tóm tắt
Nutshell plans are sold per user across five tiers.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Sự thành lập | 13 đô la/người dùng/tháng | A single user or a first sales team |
| Sự phát triển | 25 đô la/người dùng/tháng | Teams that need a reporting suite |
| Chuyên nghiệp | 42 đô la/người dùng/tháng | Personal email sequences and multiple pipelines |
| Việc kinh doanh | 59 đô la/người dùng/tháng | Full reporting suite, kiểm toán log, custom fields |
| Doanh nghiệp | 79 đô la/người dùng/tháng | Larger teams needing priority support |
Pricing verified August 2026.
Dùng thử miễn phí: 14 days, with no card needed to view the product.
Đảm bảo hoàn tiền: None listed. You can downgrade or cancel each month.
📌 Ghi chú: Every plan includes unlimited contacts, no data limits, free data migration, and free live support. That last part is rare at this price.
⚠️ Cảnh báo: Costs climb fast as you add seats. Five people on the Business tier costs $295 per month before any add ons.
Những lợi ích chính của Nutshell CRM
Here is where Nutshell earns its keep:
- Marketing without extras: Email marketing, landing pages, and web forms ship inside the CRM software.
- Tự động hóa bán hàng: Lead routing, follow-up notifications, and email sequences cut repetitive work for sales reps.
- Four pipeline views: Board, List, Map, and Chart. The Map view helps teams that work sales territories.
- Khám phá chất dẫn đầu: VisitorIQ flags companies visiting your site. ProspectorIQ surfaces a new lead from its database.
- Hỗ trợ trực tuyến miễn phí: Live chat and email support on every plan, with priority support for enterprise teams.
- No data limits: Unlimited contacts on all plans. You import new contacts from a CSV file at any time.
- Ứng dụng di động: Tự nhiên iOS and Android apps give you access from any device, with calendar sync and click-to-call.
Test those marketing tools during the trial before you commit a full team.
Những điều nhóm chúng tôi nhận thấy
Our writer built a test funnel in Nutshell and moved a few deals through it. Here is what came out of that.
Tóm tắt ưu điểm và nhược điểm của CRM
✅ Ưu điểm
- Minimal learning curve, so teams are productive within days
- Di chuyển dữ liệu miễn phí và hỗ trợ trực tuyến miễn phí cho tất cả các gói dịch vụ.
- Works with Google Workspace, Microsoft 365, and Slack
- Unlimited contacts with no data limits on any tier
❌ Nhược điểm
- Công nghệ tự động hóa kém tiên tiến hơn so với HubSpot hoặc Salesforce
- Email attachment handling needs work, according to user reviews
- Gmail integration is shallower than a native Google CRM
- Advanced capabilities sit behind the $59 Business plan
So sánh tính năng
Both tools cover the CRM basics. The gaps show up in how each one handles email, automation, and reporting.
| Tính năng | Đồng CRM | Nutshell CRM |
|---|---|---|
| Giá khởi điểm | 9 đô la/ghế/tháng | 13 đô la/người dùng/tháng |
| Gói miễn phí | ❌ | ❌ |
| Gmail Extension | ✅ | ❌ |
| Works With Outlook | ❌ | ✅ |
| Nhiều đường ống | ✅ | ✅ |
| Tiếp thị qua email được tích hợp sẵn | ❌ | ✅ |
| Ghi điểm dẫn đầu | ✅ | ❌ |
| Theo dõi trang web | ✅ | ✅ |
| Hỗ trợ trực tuyến miễn phí | ❌ | ✅ |
| Tốt nhất cho | Nhóm Google Workspace | B2B teams on a budget |
1. Tích hợp Google Workspace
Copper CRM: This is the whole reason Copper exists. The Chrome extension loads the CRM inside Gmail and Google Calendar. Emails, meetings, and contact data sync without a click.
Nutshell CRM: Google is one option among many here. Nutshell connects to Google Workspace, Microsoft 365, Outlook, and Slack. Zapier opens up thousands of other tools.
⚠️ Cảnh báo: Copper works strictly inside Google Workspace. A Microsoft 365 shop cannot run it natively.
2. Quản lý liên hệ
Copper CRM: Records fill themselves from Gmail, which kills most manual data entry. The Basic plan caps you at 2,500 contacts. Professional raises the import ceiling to 15,000.
Nutshell CRM: No contact ceiling at all, on any plan. You import a CSV file and start work. Custom fields let you customize records for your own sales process.
⚠️ Cảnh báo: Some Copper users report glitches where contact information disappears. Keep a CSV backup of your data.
3. Quản lý đường ống
Copper CRM: You create pipelines for sales, onboarding, or delivery work. Multiple pipelines let one team manage deals and projects side by side. The Starter plan has none of this.
Nutshell CRM: Drag-and-drop boards track each deal through its stages. Four views ship as standard: Board, List, Map, and Chart. Multiple pipelines start on the Pro plan.
4. Tự động hóa quy trình làm việc
Copper CRM: Workflow automation removes repetitive steps and more manual entry. It arrives on the Professional plan. You automate tasks like stage changes and follow-up reminders.
Nutshell CRM: Sales automation handles lead routing and follow-up notifications. It is simpler to set up than Salesforce. It is also less powerful once your rules get complex.
5. Email Templates and Sequences
Copper CRM: Email templates keep replies consistent across the team. Automated emails send from your own Gmail account. A full email sequence needs the Business tier.
Nutshell CRM: Personal email sequences and drip campaigns run inside the CRM. You send bulk emails to a list you built there. No separate marketing tool is required.
⚠️ Cảnh báo: Copper’s automated emails go out as transactional messages from Gmail. They carry no unsubscribe link, so they are unfit for bulk emails.
6. Lead Scoring and Website Tracking
Copper CRM: Lead scoring ranks who deserves attention first. Copper also tracks email opens and clicks. Sales reps easily track which prospects went quiet.
Nutshell CRM: VisitorIQ handles website tracking by naming companies that browse your site. ProspectorIQ digs up new contacts. Công cụ AI then suggest the next revenue-driving action.
7. Báo cáo và Phân tích
Copper CRM: Custom reporting lets you build sales reports from your own Copper data. You can push results into Google Sheets for deeper analysis. Reporting starts on the Professional plan.
Nutshell CRM: Dashboards track sales KPIs and team performance out of the box. A full reporting suite plus an audit log sits on the Business plan. AI cuộc họp summaries feed those timelines.
8. Quản lý dự án
Copper CRM: Project management runs on the same pipeline engine as sales. You manage projects for clients after the deal closes. Files live in Google Drive and Google Docs.
Nutshell CRM: Post-sale work leans on quotes and invoices instead. That suits teams selling products more than teams running long delivery projects.
9. Automated Tasks and Support
Copper CRM: Automated tasks fire off notifications when a deal stalls. Support is documentation-led, with paid tiers getting faster response. The mobile app logs calls and texts on its own.
Nutshell CRM: Free live support covers every customer, not just the top plan. Free data migration comes with it. Competitors usually charge for that help.
10. Định giá & Chi phí
Here are both ladders side by side.
| Cấp độ | Đồng CRM | Nutshell CRM |
|---|---|---|
| Lối vào | Gói cơ bản: 9 đô la/ghế/tháng | Gói cơ bản: 13 đô la/người dùng/tháng |
| Low-mid | Gói cơ bản: 23 đô la/ghế/tháng | Tăng trưởng: 25 đô la/người dùng/tháng |
| Giữa | Gói chuyên nghiệp: 59 đô la/người dùng/tháng | Phiên bản Pro: 42 đô la/người dùng/tháng |
| Cao | Doanh nghiệp: 99 đô la/ghế/tháng | Doanh nghiệp: 59 đô la/người dùng/tháng |
| Đứng đầu | ❌ Không có | Phiên bản doanh nghiệp: 79 đô la/người dùng/tháng |
Copper CRM: The $9 entry point looks cheap until you learn it has no pipelines. Real work starts at $23. The jump to $59 and then $99 is steep for a doanh nghiệp nhỏ.
Nutshell CRM: Foundation at $13 gives you a working CRM, not a contact list. Nutshell’s top tier costs less per user per month than Copper’s Business tier.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| A CRM inside Gmail | Đồng CRM | Native Gmail extension |
| Bao gồm tiếp thị qua email | Nutshell CRM | No paid add ons |
| Outlook or Microsoft 365 | Nutshell CRM | Copper chỉ có trên Google. |
| Điểm số dẫn đầu | Đồng CRM | Built into paid tiers |
| Liên hệ không giới hạn | Nutshell CRM | No data limits anywhere |
| Hands-on onboarding | Nutshell CRM | Free live support and migration |
💰 Ngân sách của bạn
Copper’s usable tier costs $23 per seat. Nutshell gives you pipelines at $13 per user per month.
🔌 Bộ công nghệ của bạn
Copper only makes sense with Google Workspace integration in play. Nutshell suits mixed stacks with Outlook or Slack.
📝 Quy trình bán hàng của bạn
Relationship selling from the inbox favors Copper. High-volume outbound with bulk emails favors Nutshell.
🎓 Trình độ kinh nghiệm của bạn
Both are beginner-friendly. Nutshell has the shorter learning curve for a first-time CRM buyer.
🆓 Dùng thử và bản demo miễn phí
Each vendor offers a 14-day free trial. Load real contacts during the trial, not sample data.
🛟 Các tùy chọn hỗ trợ
Nutshell gives live chat and email help to every customer. Copper leans on documentation and its help center.
Hướng dẫn chuyển đổi
Already paying for one of them? Here is what changes if you move.
🔄 Switching from Copper CRM to Nutshell CRM?
✅ Những lợi ích bạn sẽ nhận được:
- Email marketing and landing pages with no add ons
- Unlimited contacts and free live support
- Freedom from a Google-only stack
❌ Những gì bạn sẽ mất:
- The Chrome extension that runs inside your Gmail inbox
- Automatic sync with Google Calendar and Google Drive
- Lead scoring and project-style pipelines
📋 Cách chuyển đổi:
- Export people, companies, and opportunities from Copper as CSV files
- Start the Nutshell free trial and ask for free data migration
- Rebuild your pipeline stages, then update custom fields to match
🔄 Switching from Nutshell CRM to Copper CRM?
✅ Những lợi ích bạn sẽ nhận được:
- A CRM that lives inside Gmail and Google Calendar
- Records that build themselves from email, cutting manual data entry
- Lead scoring plus pipelines for client projects
❌ Những gì bạn sẽ mất:
- Built-in email marketing, web forms, and landing pages
- Unlimited contacts and the free live support desk
- Outlook and Microsoft 365 compatibility
📋 Cách chuyển đổi:
- Export contacts, leads, and deals from Nutshell to CSV
- Open a Copper trial and install the Chrome extension in Gmail
- Import your data, then create pipelines that mirror your old stages
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise rollouts, single sign-on, or custom API builds at scale. Long-term deliverability of bulk emails also sits outside what we could verify. If you manage 50 or more sales reps, your priorities will look different from ours.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | Nutshell CRM |
| 🔌 Tích hợp Google Workspace | Đồng CRM |
| 🚀 Contact Management | Nutshell CRM |
| ⚡ Tự động hóa quy trình làm việc | Đồng CRM |
| 📊 Báo cáo và Phân tích | Đồng CRM |
| 📣 Công cụ tiếp thị | Nutshell CRM |
| 🎯 Ghi điểm dẫn đầu | Đồng CRM |
| 👶 Dễ sử dụng | Đồng CRM |
| 🏆 Người chiến thắng chung cuộc | Đồng CRM |
🏆 NGƯỜI CHIẾN THẮNG: COPPER CRM
Copper CRM wins 5 of 8 categories and holds the higher rating at 3.5.
Phù hợp nhất cho: Google Workspace teams, agencies managing client projects, sales reps who work from the inbox
These are not interchangeable products. Copper is a Google-first CRM that happens to run sales. Nutshell is a sales CRM that happens to include marketing.
Nutshell is the better buy on price and on support. It costs less per user and hands you free help from day one.
Copper still takes the overall win. If your business already runs on Gmail and Google Calendar, no other CRM matches that fit.
So sánh thêm về Copper CRM
Copper is not the only CRM software worth a look. This clip lines it up against the usual alternatives.
Đồng thắng thế nhờ: Gmail-native workflow, a friendlier API, transparent pricing with no surprise developer bills
HubSpot thắng nhờ: A genuine free tier, deeper marketing tools, room to grow past 100 sales reps
So sánh Copper CRM và Insightly
Đồng thắng thế nhờ: Tighter Gmail extension, faster setup for Google shops, cleaner day-one interface
Insightly thắng nhờ: Stronger project management, more reporting depth, better fit for Microsoft-based companies
So sánh CRM đồng và CRM dạng viên nang
Đồng thắng thế nhờ: Automatic contact enrichment from Gmail, lead scoring, Google Calendar sync
Viên nang thắng nhờ: Lower entry price, a free plan for very small teams, simpler contact records
So sánh Copper CRM và Salesforce
Đồng thắng thế nhờ: Days-not-months onboarding, no admin headcount, predictable per-seat cost
Salesforce thắng thế nhờ: Advanced capabilities at scale, territory and forecasting depth, a far larger app marketplace
So sánh thêm về Nutshell CRM
Nutshell competes in a crowded field of doanh nghiệp nhỏ CRM tools. The video below covers its closest rivals.
Nutshell thắng nhờ: Marketing included at $13, free migration for your data, live human support on every plan
HubSpot thắng nhờ: Automation depth, a broader app directory, reporting that scales to large teams
So sánh Nutshell CRM và Freshsales CRM
Nutshell thắng nhờ: Map view for field sales, unlimited contacts, no charge for onboarding help
Freshsales thắng nhờ: A free starting tier, built-in phone and chat, stronger AI lead scoring
Nutshell CRM so với Monday CRM
Nutshell thắng nhờ: Purpose-built sales pipelines, email marketing in the same tool, simpler pricing per user
CRM thắng lớn vào thứ Hai nhờ: Flexible boards for non-sales work, richer views, tighter fit with project teams
Nutshell thắng nhờ: Much lower entry cost, shorter learning curve, no mandatory onboarding fee
Keap thắng nhờ: Heavier marketing automation, native payments, sales and billing in one funnel
Câu hỏi thường gặp
Copper CRM được dùng để làm gì?
It manages contacts, leads, and deals from inside Gmail. Sales and customer-facing teams use it to track relationships without leaving Google Workspace.
Copper CRM có tương thích với Outlook không?
No. The platform is built for Google Workspace only. Companies on Microsoft 365 should pick Nutshell or another CRM instead.
Nutshell có phải là một hệ thống CRM tốt không?
Yes, for small to mid-sized B2B sales teams. Reviewers praise its ease of use, free live support, and included email marketing.
Phần mềm CRM có giá bao nhiêu mỗi tháng?
Most small business plans land between $13 and $99 per seat. Copper starts at $9 per seat and Nutshell at $13.
Phần mềm CRM nào đứng đầu?
Salesforce leads the market by revenue. For Google-first teams, Copper is the better daily tool, and it wins this comparison.
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